如果您的 Windows文件已损坏或损坏(files are corrupted or damaged),则可能难以在Microsoft Word或Excel中打开它们。
很多时候,要缩小问题的根源并不容易。例如,Word在(Word)Office启动文件夹 中加载Normal.dot模板、注册表数据项和其他模板或加载项等元素。
您可以在没有此类元素的情况下以安全模式启动Word或Excel,以便缩小导致问题的范围。当Word(Word)或Excel不断崩溃或文件已损坏且无法在正常模式下打开时,安全模式很有用。
在本指南中,我们将向您展示如何在安全模式下打开Word和Excel,以便您可以恢复文件并继续工作。
在安全模式下启动 Word 或 Excel 时会发生什么(What Happens When You Start Word or Excel in Safe Mode)
在安全模式下打开Word或Excel与Windows安全模式不同。在后者中,整个操作系统在没有一些可能导致问题的启动软件和第三方驱动程序的情况下重新启动。请参阅我们的指南,了解如何在所有版本的 Windows 中启动进入安全模式,(how to boot into safe mode in all versions of Windows)以及如何在安全模式下启动和使用 Mac(how to boot up and use a Mac in safe mode)。
如果您在安全模式下打开Word或Excel,以下限制适用,但不适用于所有Office应用:
- 您无法保存任何模板。
- 恢复的文档不会自动打开。
- 除 /a 和 /n 之外的所有命令行选项都将被忽略。
- 您无法保存首选项。
- 其他程序和功能不会自动加载。
- 您不能创建或打开具有受限权限的文档(documents with restricted permission)。
- 您不能将文件保存到备用启动目录(Alternate Startup Directory)。
- 在Microsoft SharePoint Workspace中,任务计划程序(task scheduler)、消息传递、通知、感知和同步等功能将被禁用。
- 自动更正列表不会加载,也不会保存更改。
- 命令(Command)栏或工具栏自定义不会加载,也无法保存。
- 上次使用的网站(Web)不会在Microsoft Office SharePoint Designer中打开。
如何在安全模式下打开 Word 或 Excel(How to Open Word or Excel in Safe Mode)
您可以使用以下方法以安全模式(Safe Mode)打开Word或Excel:
- 键盘快捷键
- 命令参数
- Cortana 或 Windows 搜索框
- 桌面快捷方式
Open Word/Excel in Safe Mode Using a Keyboard Shortcut
您可以使用键盘快捷键在安全模式下 快速打开Word或Excel 。
- 如果Word或Excel正在运行,请将其关闭,然后在打开Word应用程序的快捷方式时按住计算机键盘上的Ctrl键。(Ctrl)快捷方式可以在“开始(Start)”菜单、任务栏或桌面上。
- 您将收到以下消息提示:您正在按住 Ctrl 键。你想在安全模式下启动 Word 吗?(You’re holding down the Ctrl key. Do you want to start Word in Safe Mode?)如果使用Excel,它将是相同的消息。
- 松开Ctrl键并选择是以(Yes)安全模式打开 Word。
使用命令参数打开安全模式(Open Safe Mode Using a Command Argument)
您还可以使用命令参数在安全模式下 打开Word或Exvel 。
- 右键单击“开始(Start)” > “运行”(Run)或按Windows + R打开“运行”对话框。
- 在“运行”(Run)对话框中输入winword.exe /safe或excel.exe /safe回车(Enter)执行命令。
使用 Cortana 或 Windows 搜索框以安全模式打开 Word 或 Excel(Open Word or Excel in Safe Mode Using Cortana or Windows Search Box)
您可以使用Cortana或Windows搜索框以安全模式打开任一程序, 而不是使用运行提示。(Run)
- 在Windows 搜索框(Windows search box)或Cortana中键入winword.exe /safe或excel.exe /safe。
- 这将使用相同的运行(Run)命令参数打开Word并以安全模式启动应用程序。
使用桌面快捷方式以安全模式打开 Word 或 Excel(Open Word or Excel in Safe Mode Using a Desktop Shortcut)
如果您想在不使用命令或键盘快捷键的情况下以更快的方式在安全模式下打开任一程序,您可以为此创建桌面快捷方式。
- 右键单击(Right-click)开始(Start)菜单或任务栏中的应用程序文件,然后选择打开文件位置(Open file location )>发送到( Send to)>桌面(Desktop) (创建快捷方式)((create shortcut))。
- 接下来,右键单击您刚刚在桌面上创建的快捷方式,然后选择Properties。您还可以突出显示该图标并按Alt + Enter打开“属性(Properties)”窗口。
- 选择快捷方式(Shortcut)选项卡,然后选择目标(Target)框。
- 在目标(Target)文本框中 的文件路径末尾添加/safe
- 选择应用(Apply)>确定(OK)以保存您的更改。
- 双击(Double-click)Word或Excel桌面快捷方式以安全模式打开应用程序。
注意(Note):如果Word或Excel在安全模式下正常启动,则问题可能与Office启动文件夹或注册表数据项有关。您可以通过编辑注册表、重新安装Word(Word)或Excel或使用Office 修复实用程序(Office Repair Utility)来解决这些问题。
如果在安全模式下问题未解决,您可能遇到了Windows问题、硬件问题、恶意软件或其他麻烦的问题。
要退出安全模式,请关闭Word或Excel并正常启动每个应用程序。
自动安全模式怎么样?(How About Automated Safe Mode?)
当Office应用程序由于有缺陷的扩展或加载项、损坏的模板、文件、注册表或损坏的资源等特定问题而无法启动时,文件将以自动安全模式启动。
将出现一条消息以识别问题并询问您是否要禁用应用程序的问题部分。
如果您的应用程序仍然存在问题,自动安全模式可能会提示您禁用更多可能阻止应用程序正常打开的功能。
查看禁用项目列表:
- 打开 Word 或 Excel 并选择文件(File)>选项(Options)。
- 接下来,选择加载项(Add-Ins)。
- 在“管理(Manage)”菜单上选择“禁用项目(Disabled Items)” ,然后选择“(Go)开始” 。
- 您可以选择一个项目,然后选择启用(Enable)以再次打开它。您可能需要重新打开文件或重新加载/重新安装加载项程序。
要停止安全模式,请退出Word或Excel并再次正常启动它们。
发现问题(Find the Problem)
如果您无法在安全模式下打开 Word(can’t open Word)或Excel,或者在正常模式下打开它们时经常出现问题,您可以使用修复解决或修复 Office 问题(troubleshoot or fix Office problems with Repair)。
或者,查看我们关于Microsoft Office 最佳替代品(best alternatives to Microsoft Office)的指南。如果您觉得本指南有帮助,请发表评论并告诉我们。
How to Open Word and Excel in Safe Mode
If your Windows files are corrupted or damaged, it may be difficult to open them in Microsoft Word or Excel.
Many times, it’s not easy to narrow down the source of the problem. For instance, Word loads elements like the Normal.dot template, registry data key, and other templates or add-ins in the Office startup folder.
You can start Word or Excel in safe mode without such elements so you can narrow down what’s causing the problem. Safe mode is helpful when Word or Excel keeps crashing, or the files are corrupted and won’t open in normal mode.
In this guide, we’ll show you how to open Word and Excel in safe mode so you can recover your files and continue with your work.
What Happens When You Start Word or Excel in Safe Mode
Opening Word or Excel in safe mode is different from Windows safe mode. In the latter, the whole operating system restarts without some startup software and third-party drivers that can cause issues. See our guides on how to boot into safe mode in all versions of Windows and how to boot up and use a Mac in safe mode.
If you open Word or Excel in safe mode, the following restrictions apply, though not to all Office apps:
- You can’t save any templates.
- Recovered documents won’t open automatically.
- All command-line options except /a and /n will be ignored.
- You can’t save preferences.
- Additional programs and features won’t load automatically.
- You can’t create or open documents with restricted permission.
- You can’t save files to the Alternate Startup Directory.
- In Microsoft SharePoint Workspace, features like task scheduler, messaging, notification, awareness, and synchronization will be disabled.
- The autocorrect list won’t load and won’t save changes.
- Command bar or toolbar customizations won’t load and can’t be saved.
- The last used Web site won’t open in Microsoft Office SharePoint Designer.
How to Open Word or Excel in Safe Mode
You can open Word or Excel in Safe Mode using:
- Keyboard shortcut
- Command argument
- Cortana or Windows search box
- Desktop shortcut
Open Word/Excel in Safe Mode Using a Keyboard Shortcut
You can quickly open Word or Excel in safe mode using a keyboard shortcut.
- If Word or Excel is running, close it and then press and hold down the Ctrl key on your computer’s keyboard while opening the Word application’s shortcut. The shortcut can be in the Start menu, taskbar, or on your desktop.
- You’ll get the following message prompt: You’re holding down the Ctrl key. Do you want to start Word in Safe Mode? If using Excel, it’ll be the same message.
- Release the Ctrl key and select Yes to open Word in safe mode.
Open Safe Mode Using a Command Argument
You can also open Word or Exvel in safe mode using a command argument.
- Right-click Start > Run or press Windows + R to open the Run dialog.
- Type winword.exe /safe or excel.exe /safe in the Run dialog box and press Enter to execute the command.
Open Word or Excel in Safe Mode Using Cortana or Windows Search Box
Instead of using the Run prompt, you can use Cortana or Windows search box to open either program in safe mode.
- Type winword.exe /safe or excel.exe /safe in the Windows search box or Cortana.
- This will open Word using the same Run command argument and start the application in safe mode.
Open Word or Excel in Safe Mode Using a Desktop Shortcut
If you want a quicker way to open either program in safe mode without using commands or the keyboard shortcut, you can create a desktop shortcut for that.
- Right-click on the application file in the Start menu or taskbar and select Open file location > Send to > Desktop (create shortcut).
- Next, right-click the shortcut you’ve just created on the desktop and select Properties. You can also highlight the icon and press Alt + Enter to open the Properties window.
- Select Shortcut tab and then select the Target box.
- Add /safe at the end of the file path in the Target text box.
- Select Apply > OK to save your changes.
- Double-click the Word or Excel desktop shortcut to open the app in safe mode.
Note: If Word or Excel starts properly in safe mode, the issue could be with the Office startup folder or the registry data key. You can resolve these issues by editing the registry, reinstalling Word or Excel, or using Office Repair Utility.
If the issue isn’t resolved while in safe mode, you may have a problem with Windows, hardware issue, malware, or other meddlesome problem.
To leave safe mode, close Word or Excel and launch each of the applications normally.
How About Automated Safe Mode?
Files start in automated safe mode when an Office application doesn’t start due to specific issues like a buggy extension or add-in, corrupted template, file, registry, or corrupted resource.
A message will appear to identify the problem and ask you if you want to disable the problematic part of the application.
If you still have issues with the application, automated safe mode may have prompted you to disable more functionality that could prevent the app from opening normally.
To view the list of Disabled Items:
- Open Word or Excel and select File > Options.
- Next, select Add-Ins.
- Select Disabled Items on the Manage menu and then select Go.
- You can select an item and then select Enable to turn it on again. You may have to reopen a file or reload/reinstall an add-in program.
To stop safe mode, exit Word or Excel and launch them again normally.
Find the Problem
If you can’t open Word or Excel in safe mode or have recurring issues opening them in normal mode, you can troubleshoot or fix Office problems with Repair.
Alternatively, check out our guide on the best alternatives to Microsoft Office. Leave a comment and let us know if you found this guide helpful.