如果Windows 10出现故障并且似乎无法再正常运行，您可能会考虑从头开始重新安装它。但是，这意味着您必须经过一个相当复杂的过程才能保存文件并重新安装Windows 10。幸运的是，您不必这样做，因为Windows 10为您提供了将自身重置为初始状态并在此过程中保留您的个人文件的选项。优点是它比格式化系统分区和(system partition and installing Windows)从头开始安装 Windows 10 快得多。重置还可以提高Windows 10 PC 的性能。以下是如何将Windows 10恢复到其初始状态并使用重置(Reset)功能：
为什么要重置Windows 10 PC？
您已经完成了您能想到的所有故障排除，但您的 Windows 10 PC 仍然存在问题。在 Windows 10 中重置您的 PC 好用吗？(Is it good to Reset your PC in Windows 10? )如果您对如何使其运行并修复困扰您的问题没有其他想法，那么是的，重置 Windows 10 可能是答案。
重置我的电脑会使其更快吗？(Will resetting my PC make it faster? )另一个原因是 Windows 10 设备的性能。如果 Windows 10 的运行速度比您开始使用它时慢，则可能是后台运行的应用程序或服务过多、驱动程序有问题等等。有时，清理混乱的唯一方法是进行重置。
那么，如果您选择在Windows 10中(Windows 10)重置此 PC(Reset this PC) ，会发生什么？在继续之前，您应该知道几个问题的答案：
- Windows 10 重置此 PC 是否会删除驱动程序？(Does Windows 10 Reset this PC remove drivers?) 是(Yes)：重置您的 Windows 10 PC 意味着所有系统文件和驱动程序都将被删除，然后恢复到原始状态。
- 重置此 PC 是否会擦除所有驱动器？(Does Reset this PC wipe all drives? )答案是否定(No)的，默认情况下不是。尽管如此，在重置过程中(reset process)，您还可以根据需要选择(you can also choose to delete everything)从所有驱动器中删除所有内容。
- 如果我重置 Windows 10，我会丢失我的应用程序吗？(Do I lose my apps if I reset Windows 10?)不幸的是，您的所有桌面应用程序都已从您的 PC 中删除，因此您必须在重置过程(reset process)完成后重新安装和重新配置每个应用程序。
- 重置此电脑会删除我的个人文件吗？(Does Reset this PC delete my personal files?)您可以保留您的个人文件，在此过程中您不会丢失它们。Windows 10 上的个人文件是什么？这些是存储在您的用户文件夹中的文件：桌面、下载、文档、图片、音乐(Desktop, Downloads, Documents, Pictures, Music,)和视频(Videos)。存储在“C:”驱动器以外的其他驱动器分区上的文件也保持不变。但是，存储在(inside)应用程序中的文档会丢失。
- 重置我的电脑会删除病毒吗？(Will resetting my PC remove viruses?)这取决于。通常，如果您的计算机上的病毒不是很讨厌，它会这样做。但是，如果我们谈论的是特殊类型的恶意软件，例如 rootkit，除非您还选择丢失个人文件并擦除所有驱动器，否则重置将无济于事。否则，病毒也可能在您的其他驱动器、分区，甚至您的 OneDrive云空间(cloud space)中，并且一旦Windows 10重置，它们就会再次感染它，可能几乎是立即感染。对于恶意软件，我们的建议是全新安装Windows 10，而不仅仅是重置。
如果您对以上所有内容都满意，则有两种方法可以启动 Windows 10 的重置。第一种方法使用“设置”(Settings)应用程序。第二种方法从登录屏幕启动重置过程。(reset process)如果您在登录(trouble signing)Windows时遇到问题，第二种方法可能会很有用。
如果您的 Windows 10 安装严重损坏并且您甚至无法进入登录屏幕，您可能需要考虑其他几个选项：
- 启动进入安全模式(Safe Mode)。阅读如何以安全模式启动(Mode)Windows 10（9 种方式）
- (Troubleshoot) 使用恢复媒体对Windows 10进行(Windows 10)故障排除。阅读如何使用Windows 10恢复USB 驱动器(USB drive)。
1.如何重置Windows 10并保留您的个人文件（使用设置应用程序(Settings app)）
您必须做的第一件事是打开“设置”(Settings)应用程序。一种快速的方法是从“开始”菜单(Start Menu)中单击或点击其按钮，或者同时按键盘上的Windows + I
从Windows 10的(Windows 10)开始菜单(Start Menu)打开设置
在“设置”(Settings)应用中，打开“更新和安全(Update & security)”类别。
在设置中打开更新和安全
在窗口的左侧，单击或点击恢复(Recovery)部分。在“设置”(Settings)窗口的右侧，Windows 10 会显示一个名为“重置此 PC(Reset this PC) ”的部分，它会告诉您“如果您的 PC 运行不正常，重置它可能会有所帮助。这使您可以选择保留或删除文件，然后重新安装 Windows”(“If your PC isn’t running well, resetting it might help. This lets you choose to keep your files or remove them, and then reinstalls Windows”)。这就是我们正在寻找的。单击(Click)或点击“开始(Get started)使用”按钮。
开始(Get)使用Windows 10中的重置过程(reset process)
Windows 10 会询问您是要保留个人文件还是删除 PC 上的所有内容。
由于您想保留您的个人文件，请选择“保留我的文件（删除应用程序和设置，但保留您的个人文件）”。(“Keep my files (Removes apps and settings, but keeps your personal files).”)
(Choose Keep)重置电脑时选择保留我的文件
然后，Windows 10 会询问您“您想如何重新安装 Windows？” (“How would you like to reinstall Windows?”)：
- 云下载(Cloud download)- 从 Microsoft 的服务器下载 Windows 10，然后重新安装
- 本地重新安装(Local reinstall)- 使用已在本地计算机上存储的压缩原始Windows 10文件
通过单击或点击选择您喜欢的选项。
(Select Cloud download or Local reinstall)选择云下载或本地重新安装Windows 11
选择如何重新安装Windows 10后，您将进入附加设置(Additional settings)步骤。如果您对之前的选择没有意见，请按Next。如果您想更改它，请单击或点击更改设置(Change settings)并进行其他选择。
Windows 10重置的其他设置
然后，Windows 10 让您知道它已准备好开始重置过程(reset process)。在继续之前，您可能需要检查将从您的 PC 中删除的应用程序列表 - 您可以通过单击/点击“查看将被删除的应用程序”来做到这一点。(“View apps that will be removed.”)然后，如果您确定要重置Windows 10，请按重置(Reset )按钮。请注意，这是您可以改变主意并取消重置的最后时刻！
准备重置这台电脑
Windows 10 需要一两分钟来准备。完成后，它会自动重新启动您的 PC。
准备重置 Windows 10
(Grab)给自己喝杯咖啡或茶(coffee or tea)，等待 Windows 10 电脑自行重置。重置电脑需要(PC take)多长时间？根据您计算机硬件的能力，可能需要一段时间，这意味着很多（几十）分钟。
重置此 PC 的进展
一段时间后，Windows 10 开始自行重新安装。
安装 Windows 10 作为重置 PC 的一部分
安装完成后，您可以使用您的用户帐户(user account)登录。
2.如何重置Windows 10并保留您的个人文件（使用Windows恢复环境(Windows Recovery Environment)）
您甚至可以在进入桌面之前从Windows 恢复环境(Windows Recovery Environment)重置Windows 11 。在Windows 11的登录屏幕上，按住Shift键的同时选择电源(Power )图标，然后按屏幕右下角(hand corner)的重新启动(Restart )。
从登录屏幕重新启动您的电脑
计算机重新启动后，选择疑难解答(Troubleshoot)。
选择疑难解答(Choose Troubleshoot)重置您的电脑
在下一个屏幕上，选择Reset this PC。
从疑难解答屏幕(Troubleshoot screen)中选择重置此电脑(Reset)
由于您想保留您的个人文件，请选择“保留我的文件（删除应用程序和设置，但保留您的个人文件）”(“Keep my files (Removes apps and settings, but keeps your personal files)”)选项。
(Choose Keep)在重置(Reset)此PC 屏幕上(PC screen)选择保留我的文件
由于您尚未登录，因此您需要先对Windows 10进行身份验证，然后才能继续重置过程(reset process)。Windows 10显示系统中定义的用户列表。选择您的用户并登录(user and sign)。
选择您的用户以验证重置请求
然后，您的 PC 会询问您是否要使用云下载(Cloud download)或本地重新安装方法重新安装(Local reinstall)Windows 10。通过单击或点击它来选择您喜欢的一个。
选择(Choose)云下载或本地重新安装(Cloud download or Local reinstall)
然后，Windows需要一些时间来准备好一切(everything ready)。完成后，您的Windows 10 PC 会通知您。如果您仍然确定要重置它，请单击或点击重置(Reset )按钮。但是，请注意，这是您可以改变主意并取消重置的最后时刻。
开始重置过程
等待(Wait)几分钟，让您的 Windows 10 电脑自行重置。根据计算机硬件的能力，此步骤可能需要一段时间。
重置此电脑
一段时间后，Windows 10 开始自行重新安装。
重置此 PC 重新安装 Windows 10
安装完成后，您可以使用您的用户帐户(user account)登录。
如何获取通过重置过程删除的应用程序列表(reset process)
当您从“设置”应用程序开始(Settings)重置过程(reset process)时，在开始重置之前，Windows 10 允许您查看将要删除的应用程序列表。如果您没有事先保存列表(list beforehand)，或者如果您从登录屏幕开始重置，您仍然可以在该过程完成后找到该列表。它以名为“已删除的应用程序”的(“Removed Apps.”)HTML 文件的形式保存在您的桌面上。(HTML file)
重置Windows 10(Windows 10)产生的Removed Apps 文件(Removed Apps file)
打开HTML 文件(HTML file)会显示在重置 PC 时删除的应用程序列表。您现在可以决定需要哪些并重新安装它们，一个接一个。
(Apps)重置 PC 时删除的应用程序
而已！
您是否重置了 Windows 10？
尽管重置Windows 10需要一段时间，但这样做可能会帮助您解决您的PC 或设备(PC or device)遇到的任何问题。您必须重新安装所有应用程序和驱动程序，但至少不会丢失您的个人文件。您是否在Windows 10中使用过此功能？你觉得它有用吗，或者无论如何你更喜欢全新安装？在下面的评论中告诉我们。
How to reset Windows 10 without losing your files -
If Windows 10 breaks and nothing seems to work well anуmore, you might contemplate reinstalling it from scratch. However, that wоuld mean that you must go through a rather elaborate process in order to save your files and reinѕtall Windows 10. Fоrtunately, you do not have to do so, because Windows 10 gives you the option to reset itself to its initial stаte and keep your рersonal files in the procesѕ. The advantage is that it is a lot fаster than fоrmatting yоur system partitіon and installing Windows 10 from ѕcratch. Resetting can also improve the performance of your Windows 10 PC. Here іs how to restore Windows 10 to its initial state and keep your files, using the Reset feature:
Why would you want to reset your Windows 10 PC?
You have done all the troubleshooting you could think of, but there are still problems with your Windows 10 PC. Is it good to Reset your PC in Windows 10? If you have no other ideas on how to make it behave and repair the issues bothering you, then yes, resetting Windows 10 could be the answer.
Will resetting my PC make it faster? Another reason is the performance of your Windows 10 device. If Windows 10 is moving slower than when you started working with it, there may be too many apps or services running in the background, some faulty drivers, and so on. Sometimes the only way to clean up the mess is to do a reset.
So what happens if you choose to Reset this PC in Windows 10? Before going ahead, there are a few questions that you should know the answers for:
- Does Windows 10 Reset this PC remove drivers? Yes: Resetting your Windows 10 PC means that all the system files and drivers are deleted and then restored to their originals.
- Does Reset this PC wipe all drives? The answer is No, not by default. Still, during the reset process, you can also choose to delete everything from all your drives if you want that.
- Do I lose my apps if I reset Windows 10? Unfortunately, all your desktop applications are removed from your PC, so you have to reinstall and reconfigure each one after the reset process is done.
- Does Reset this PC delete my personal files? You can keep your personal files, you won’t lose them during the process. What are personal files on Windows 10? These are the files stored in your user folders: Desktop, Downloads, Documents, Pictures, Music, and Videos. Files stored on other drive partitions than the “C:” drive are left intact too. However, documents stored inside the applications are lost.
- Will resetting my PC remove viruses? It depends. Usually, it does if the viruses on your computer are not really nasty. But, if we’re talking about special kinds of malware such as rootkits, resetting won’t help unless you also choose to lose your personal files and wipe all the drives. Otherwise, viruses could also be on your other drives, partitions, or even in your OneDrive cloud space, and as soon as Windows 10 is reset, they will infect it again, probably almost instantly. When it comes to malware, our recommendation is to do a clean install of Windows 10, not just a reset.
If you are OK with all of the above, there are two ways to initiate the reset of your Windows 10. The first method uses the Settings app. The second method launches the reset process from the sign-in screen. This second method may be useful if you have trouble signing into Windows.
If your Windows 10 installation is severely damaged and you cannot even get to the sign-in screen, you may want to consider a couple of other options:
1. How to reset Windows 10 and keep your personal files (using the Settings app)
The first thing you must do is open the Settings app. A fast way to do that is to click or tap on its button from the Start Menu or to simultaneously press Windows + I on your keyboard.
Open Settings from the Start Menu in Windows 10
In the Settings app, open the Update & security category.
Open Update & Security in Settings
On the left side of the window, click or tap the Recovery section. On the right side of the Settings window, Windows 10 displays a section called Reset this PC, which tells you that “If your PC isn’t running well, resetting it might help. This lets you choose to keep your files or remove them, and then reinstalls Windows”. That’s what we’re looking for. Click or tap the Get started button.
Get started with the reset process in Windows 10
Windows 10 asks you whether you want to keep your personal files or remove everything on the PC.
Since you want to keep your personal files, choose “Keep my files (Removes apps and settings, but keeps your personal files).”
Choose Keep my files when resetting your PC
Then, Windows 10 asks you “How would you like to reinstall Windows?”:
- Cloud download - downloads Windows 10 from Microsoft’s servers and then reinstalls it
- Local reinstall - uses the compressed original Windows 10 files that are already stored locally, on your computer
Choose the option you prefer by clicking or tapping on it.
Select Cloud download or Local reinstall of Windows 11
Once you’ve chosen how to reinstall Windows 10, you get to the Additional settings step. If you’re OK with your earlier choice, press Next. If you’d like to change it, click or tap on Change settings and make another selection.
Additional settings for the Windows 10 reset
Then, Windows 10 lets you know that it’s ready to start the reset process. Before you continue, you might want to check the list of apps that will be deleted from your PC - you can do that by clicking/tapping on “View apps that will be removed.” Then, if you are sure that you want to reset Windows 10, press the Reset button. Note that this is the last moment when you can change your mind and cancel the reset!
Ready to reset this PC
Windows 10 needs another minute or two to prepare things. When it is done, it automatically reboots your PC.
Preparing to reset Windows 10
Grab yourself a cup of coffee or tea and wait for your Windows 10 PC to reset itself. How long does resetting a PC take? Depending on the power of your computer’s hardware, it could take a while, meaning many (tens of) minutes.
Progress on resetting this PC
After a while, Windows 10 begins to reinstall itself.
Installing Windows 10 as part of resetting your PC
When the installation is done, you can log in with your user account.
2. How to reset Windows 10 and keep your personal files (using the Windows Recovery Environment)
You can also reset Windows 11 from the Windows Recovery Environment before you get to your desktop even. On Windows 11’s sign-in screen, press and hold down the Shift key while selecting the Power icon, and then press Restart in the lower-right hand corner of the screen.
Restart your PC from the sign-in screen
After your computer restarts, select Troubleshoot.
Choose Troubleshoot to reset your PC
On the next screen, choose Reset this PC.
Choose Reset this PC from the Troubleshoot screen
Since you want to keep your personal files, choose the “Keep my files (Removes apps and settings, but keeps your personal files)” option.
Choose Keep my files on the Reset this PC screen
Because you are not signed in, you need to authenticate to Windows 10 before continuing the reset process. Windows 10 displays the list of users defined in your system. Select your user and sign in.
Choose your user to validate the request for reset
Then, your PC asks you whether you want to reinstall Windows 10 using the Cloud download or Local reinstall method. Choose the one you prefer by clicking or tapping on it.
Choose between Cloud download or Local reinstall
Then, Windows needs a few moments to get everything ready. When it is done, your Windows 10 PC lets you know. If you are still sure that you want to reset it, click or tap the Reset button. However, take note that this is the last moment when you can change your mind and cancel the reset.
Start the resetting process
Wait for a few minutes for your Windows 10 PC to reset itself. Depending on the power of your computer’s hardware, this step might take a while.
Resetting this PC
After a while, Windows 10 begins to reinstall itself.
Reset this PC reinstalls Windows 10
When the installation is done, you can log in with your user account.
How to get the list of apps removed by the reset process
When you begin the reset process from the Settings app, before starting the reset, Windows 10 lets you see the list of apps that are going to be removed. If you don’t save the list beforehand or if you begin the reset from the sign-in screen, you can still find the list after the process is complete. It is saved on your desktop as an HTML file called “Removed Apps.”
The Removed Apps file produced by the reset of Windows 10
Opening the HTML file gives you the list of apps removed while resetting your PC. You can now decide which ones you need back and reinstall them, one by one.
Apps removed while resetting your PC
That’s it!
Did you reset your Windows 10?
Although resetting Windows 10 takes a while, doing it might help you resolve any issues you have with your PC or device. You have to reinstall all your applications and drivers, but at least you don’t lose your personal files. Have you used this feature from Windows 10? Do you find it useful, or do you prefer clean installs no matter what? Let us know in a comment below.
