如果您的Steam 客户端卡(Steam client is stuck)在“正在连接 Steam(Connecting Steam)帐户”页面,您会发现无论您做什么都无法通过此屏幕。Steam 显示此错误的原因有多种,包括应用程序自身的错误文件。我们将向您展示几种解决 Windows 或Mac计算机上的问题的方法。
您收到上述错误的部分原因是 Steam 的服务器已关闭、您的防火墙阻止了应用程序访问互联网、您的计算机出现了小故障等等。

1. 检查您的互联网连接
当您在任何应用程序中收到与连接相关的错误时,需要检查的一项是您的互联网连接。对于Steam,该应用程序使用您的互联网连接来验证您的登录详细信息。连接不活动或不稳定会导致此验证失败,从而在应用程序中产生上述错误。
您可以通过打开计算机上的网络浏览器并启动网站来检查连接状态。如果您可以打开该网站,则表明您的互联网正在运行。如果您的网站无法加载,则表明您的互联网连接有问题。
您可以重新连接到 Wi-Fi 网络、重新启动路由器(reboot your router)并应用其他修复程序来解决互联网连接问题(resolve your internet connection problems)。
2.检查Steam是否关闭
Steam 的服务器可能已关闭(Steam’s servers are down),导致客户端应用程序出现各种错误。在这种情况下,您可以使用第三方站点检查 Steam 的服务器状态。
在计算机上打开网络浏览器并前往Down detector网站上的Steam 页面(Steam’s page)。如果Steam遇到任何问题,您将看到页面上列出的这些问题。

如果平台确实宕机了,你就必须等到公司修复问题。
3. 使用管理员权限运行 Steam
Steam无法连接到您的帐户的原因之一是该应用程序没有运行所需的权限。在这种情况下,请在Windows PC上以管理员身份运行该应用程序(run the app as admin),您的问题就会得到解决。
- 打开“开始”(Start)菜单并找到 Steam。
- 右键单击(Right-click)该应用程序并选择以管理员身份运行(Run)。

- (Choose Yes)在用户帐户控制提示中(User Account Control)选择是。
4. 重新启动 Windows 或Mac 计算机(Mac Computer)
您的 Windows 或 macOS 系统故障可能会导致您的应用程序出现故障。这可能就是Steam显示“正在连接 Steam(Connecting Steam)帐户”错误消息的原因。在这种情况下,您可以重新启动计算机(reboot your computer)来解决许多小问题。
确保(Make)在关闭计算机之前保存未保存的工作。
在 Windows 上
- 按Windows键或选择“开始”(Start)菜单图标打开“开始(Start)”菜单。
- 选择电源(Power)图标并选择重新启动(Restart)。

在 macOS 上
- 选择Mac 左上角的
Apple徽标。(Apple)
- 在菜单中选择重新启动。
启动Steam并在重新启动计算机后尝试登录您的帐户。
5.将Steam的连接模式(Connection Mode)更改为TCP
Steam使用 UDP(uses UDP)作为默认连接模式。当您遇到与网络相关的错误时,值得将此模式更改为TCP来解决您的问题。
您可以通过在Windows(Windows)上向 Steam 路径添加参数并在Mac上的终端(Terminal)中运行命令来实现此目的。
在 Windows 上
- 右键单击(Right-click)桌面上的
Steam快捷方式,然后选择属性。
- 打开“快捷方式”(Shortcut)选项卡,选择“目标”(Target)字段,按空格键(Spacebar),然后添加以下文本:
-tcp
- 生成的文本应类似于以下内容:
“C:Program Files (x86)Steamsteam.exe”-tcp

- 选择“应用”(Select Apply),然后选择“确定”以保存您的设置。
- 使用桌面上的应用程序快捷方式
启动Steam 。
在 macOS 上
- 打开终端(Terminal)窗口并导航到您的应用程序文件夹。
- 输入以下命令并按 Enter:
open steam.app –args -tcp
- Steam 将以TCP(TCP)连接模式启动。
6. 在另一个网络上使用 Steam
如果您的Steam问题仍然存在,则您当前的网络可能有问题。此问题可能会导致Steam无法连接到服务器,从而出现上述错误消息。
在这种情况下,请将您的 Windows 或Mac计算机连接到另一个Wi-Fi网络,然后查看Steam是否正常工作。如果您无法访问额外的无线网络,
您可以使用 iPhone 或Android 手机的热点。(Android phone’s hotspot)
7.关闭计算机的防火墙(Firewall)
您计算机的防火墙可能阻止了 Steam 对互联网的访问,导致应用程序显示“正在连接 Steam(Connecting Steam)帐户”错误。您可以通过暂时关闭 Mac 或 Windows 计算机上的防火墙来(turning off the firewall on your Mac)检查是否属于这种情况。
在 Windows 上
- 打开“开始”(Start)菜单,找到“Windows 安全”(Windows Security),然后启动该应用程序。
- (Select Firewall)在应用程序主页上
选择防火墙和网络保护。
- 选择标有(活动)的网络。

- 关闭Microsoft Defender 防火墙(Microsoft Defender Firewall)开关。

- 在用户帐户控制(User Account Control)提示中选择是(Yes)。
- 关闭并重新打开 Steam 应用程序。
在 macOS 上
- 在Mac(Mac)上打开终端(Terminal)窗口。
- 在终端(Terminal)中键入以下命令并按 Enter:
sudo defaults write /Library/Preferences/com.apple.alf globalstate -int 0
- 输入 Mac 的密码并按Enter。您不会看到正在键入的密码,但无论如何都要键入它。
- 打开蒸汽。
8.删除Steam的文件
Steam 的某些文件可能已损坏(Steam’s certain files have gone corrupt),导致应用程序的各种功能出现问题。您可以通过删除 Windows PC 上的这些文件来解决此问题。如果您使用的是Mac ,则应删除并重新安装该应用程序。
- 启动“开始”(Start)菜单并找到 Steam。
- 右键单击(Right-click)该应用程序并选择打开(Open)文件位置。

- 再次右键单击Steam并选择打开(Open)文件位置。
- 删除(Delete)当前目录中除steam.exe、steamapps和userdata之外的所有文件和文件夹。

- 运行 Steam 应用程序。
9. 删除并重新安装 Steam
如果您的“正在连接 Steam(Connecting Steam)帐户”错误尚未消失,您最后的选择是在计算机上卸载并重新安装该应用程序。这将修复可能导致Steam显示上述错误的任何有问题的应用程序文件。
在 Windows 上
- 按Windows + I
打开“设置”。
- 选择(Select Apps)左侧的应用程序和右侧的
应用程序和功能。(Apps)
- 找到 Steam(Find Steam),选择应用程序旁边的三个点,然后选择卸载(Uninstall)。

- (Select Uninstall)在提示中
选择卸载以删除该应用程序。
- 在您的 PC 上下载并安装Steam。
在 macOS 上
- 打开Finder并选择左侧边栏中的应用程序。
- 右键单击右侧的 Steam,然后选择“移至(Move)垃圾箱”(Trash)。
- 在 Mac 上
重新安装Steam 。
解决Windows(Windows)和Mac上Steam 的“正在连接 Steam 帐户”错误(” Error)
Steam 的连接错误(Steam’s connection error)会阻止您登录帐户并访问您的个性化项目。如果您对此问题感到沮丧,请使用上述方法,您的问题将立即得到解决。
问题解决后,启动Steam,并在此客户端中享受所有您喜爱的游戏。游戏愉快!
Steam Stuck at Connecting Account? 9 Ways to Fix it
If your Steam client is stuck on the “Connecting Steam account” page, you’ll find that you can’t get past this screen no matter what you do. Steam displays this error for various reasons, including the app’s own bad files. We’ll show you a few ways to resolve the problem on your Windows or Mac computer.
Some reasons you get the above error are that Steam’s servers are down, your firewall has blocked the app’s access to the internet, your machine has a minor glitch, and more.

1. Check Your Internet Connection
One item to check when you get a connection-related error in any app is your internet connection. In the case of Steam, the app uses your internet connection to verify your login details. An inactive or unstable connection causes this verification to fail, producing the above error in the app.
You can check your connection status by opening a web browser on your computer and launching a site. If you can open the site, your internet is working. If your site doesn’t load, your internet connection has a problem.
You can reconnect to your Wi-Fi network, reboot your router, and apply other fixes to resolve your internet connection problems.
2. Check if Steam Is Down
It’s possible Steam’s servers are down, causing various errors in the client app. In this case, you can check Steam’s server status using a third-party site.
Open a web browser on your computer and head to Steam’s page on the Downdetector site. If Steam is experiencing any issues, you’ll see those problems listed on the page.

In case the platform is indeed down, you’ll have to wait until the company fixes the issue.
3. Run Steam With Admin Privileges
One reason Steam fails to connect to your account is that the app doesn’t have required permissions to function. In this case, run the app as admin on your Windows PC, and your issue will be resolved.
- Open the Start menu and find Steam.
- Right-click the app and select Run as administrator.

- Choose Yes in the User Account Control prompt.
4. Restart Your Windows or Mac Computer
Your Windows or macOS’ system glitches can cause your apps to malfunction. This may be why Steam displays a “Connecting Steam account” error message. In this case, you can reboot your computer to resolve many minor problems.
Make sure to save your unsaved work before powering off your computer.
On Windows
- Open the Start menu by pressing the Windows key or selecting the Start menu icon.
- Select the Power icon and choose Restart.

On macOS
- Select the Apple logo in your Mac’s top-left corner.
- Choose Restart in the menu.
Launch Steam and try to log in to your account when you’ve rebooted your computer.
5. Change Steam’s Connection Mode to TCP
Steam uses UDP as the default connection mode. When you experience a network-related error, it’s worth changing this mode to TCP to fix your issue.
You can do that by adding an argument to Steam’s path on Windows and running a command in Terminal on a Mac.
On Windows
- Right-click the Steam shortcut on your desktop and select Properties.
- Open the Shortcut tab, select the Target field, press Spacebar, and add the following text:
-tcp
- The resulting text should look something like the following:
“C:\Program Files (x86)\Steam\steam.exe” -tcp

- Select Apply followed by OK to save your settings.
- Launch Steam using the app shortcut on your desktop.
On macOS
- Open a Terminal window and navigate to your Applications folder.
- Type the following command and press Enter:
open steam.app –args -tcp
- Steam will launch in TCP connection mode.
6. Use Steam on Another Network
If your Steam issue persists, your current network may have a problem. This problem may be causing Steam to be unable to connect to the servers, causing the above error message.
In this case, connect your Windows or Mac machine to another Wi-Fi network and see if Steam works. You can use your iPhone or Android phone’s hotspot if you don’t have access to an extra wireless network.
7. Turn Off Your Computer’s Firewall
Your computer’s firewall may have blocked Steam’s access to the internet, causing the app to display a “Connecting Steam account” error. You can check if this is the case by temporarily turning off the firewall on your Mac or Windows computer.
On Windows
- Open the Start menu, find Windows Security, and launch the app.
- Select Firewall & network protection on the app’s main page.
- Choose the network that says (active).

- Turn off the Microsoft Defender Firewall toggle.

- Select Yes in the User Account Control prompt.
- Close and reopen the Steam app.
On macOS
- Open a Terminal window on your Mac.
- Type the following command in Terminal and press Enter:
sudo defaults write /Library/Preferences/com.apple.alf globalstate -int 0
- Type your Mac’s password and press Enter. You won’t see the password being typed, but type it anyway.
- Open Steam.
8. Remove Steam’s Files
It’s possible Steam’s certain files have gone corrupt, causing issues with the app’s various functions. You can fix this issue by deleting those files on your Windows PC. You should delete and reinstall the app if you’re on a Mac.
- Launch the Start menu and find Steam.
- Right-click the app and choose Open file location.

- Right-click Steam again and select Open file location.
- Delete all the files and folders except for steam.exe, steamapps, and userdata in the current directory.

- Run the Steam app.
9. Remove and Reinstall Steam
If your “Connecting Steam account” error hasn’t gone away yet, your last resort is to uninstall and reinstall the app on your computer. This will fix any faulty app files that may be causing Steam to display the above error.
On Windows
- Open Settings by pressing Windows + I.
- Select Apps on the left and Apps & features on the right.
- Find Steam, select the three dots next to the app, and choose Uninstall.

- Select Uninstall in the prompt to delete the app.
- Download and install Steam on your PC.
On macOS
- Open Finder and select Applications in the left sidebar.
- Right-click Steam on the right and choose Move to Trash.
- Reinstall Steam on your Mac.
Get Past Steam’s “Connecting Steam account” Error on Windows and Mac
Steam’s connection error prevents you from logging in to your account and accessing your personalized items. If you’re frustrated by this issue, use the methods outlined above, and your issue will be resolved in no time.
Once the problem is fixed, launch Steam, and enjoy all your favorite games in this client. Happy gaming!