Windows 10 的邮件^(Mail)应用程序通常可以正常工作，但有时您可能会遇到从无法同步电子邮件到应用程序在打开后立即崩溃等问题。

如果您在Windows 10 邮件^(Mail)应用程序无法在Windows 10上运行时遇到任何问题，以下是一些尝试解决问题的方法。

确保您的互联网正常工作^{(Make Sure Your Internet Is Working)}

Mail应用程序连接到 Internet 以发送和接收电子邮件。如果您的互联网连接出现问题，则无法进行此发送和接收过程。

因此，请确保您的 Internet 连接处于活动状态并正常工作。

在您的计算机上启动浏览器，打开一个站点，然后查看它是否加载。如果是这样，那就太好了。如果网站无法加载，您需要先解决网络问题^{(fix your network issues)}。

更新 Windows 10^{(Update Windows 10)}

您应该尝试使用最新版本更新您的Windows 10 PC，因为这些更新通常会修补系统上的现有错误。

^{(Updating your PC)}如果系统错误是原因，更新您的 PC可能会解决您的问题。

1. 按Windows + I键打开“设置”^(Settings)应用。

1. 如果这没有将您带到主设置页面，请单击左上角的主页按钮。^{(Home )}
   
2. 选择底部的更新和安全。^{(Update & Security)}

1. 在左侧边栏中选择Windows 更新^{(Windows Update)}。

1. 在右侧窗格中选择检查更新。^{(Check for updates)}

1. 安装更新后重新启动^(Reboot)计算机。
   
2. 打开邮件^(Mail)应用程序，看看它是否有效。

允许邮件应用程序通过 Windows 防火墙^{(Allow the Mail App Through Windows Firewall)}

您 PC 上的防火墙^{(The firewall on your PC)}决定您的计算机上允许哪些传入和传出连接，并可能导致邮件^(Mail)应用程序出现无法发送或接收新电子邮件的问题。您可以将Windows 防火墙中的^{(Windows Firewall)}邮件^(Mail)应用程序列入白名单以解决您的问题。

1. 打开“开始^(Start)”菜单，键入Windows Security，然后在结果中选择它。

1. 在主设置页面上选择防火墙和网络保护。^{(Firewall & network protection )}

1. 选择允许应用程序通过防火墙^{(Allow an app through firewall)}。

1. 选择右上角的更改设置按钮。^{(Change settings)}

1. 向下滚动列表并找到邮件和日历^{(Mail and Calendar)}。

1. 启用邮件和日历^{(Mail and Calendar)}条目旁边的私人^(Private)和公共复选框。^(Public)

1. 选择底部的确定以保存您的设置。^(OK)

修复不正确的日期和时间^{(Fix Incorrect Date and Time)}

在您的 PC 上设置错误的日期和时间可能会导致邮件^(Mail)应用程序无法同步您的电子邮件。设置正确的日期和时间应该可以解决您的问题。

1. 启动“开始^(Start)”菜单，搜索“设置”^(Settings) ，然后在结果中选择“设置” 。^(Settings)

1. 如果这没有将您带到主设置页面，请单击左上角的主页按钮。^{(Home )}

1. 在以下屏幕上选择时间和语言。^{(Time & Language)}

1. 切换自动设置时间和自动^{(Set time automatically)}设置时区^{(Set time zone automatically)}选项。

1. 你的电脑现在应该有当前的日期和时间。

启用邮件的隐私选项^{(Enable Mail’s Privacy Options)}

在Windows 10中，有一个选项可帮助您选择哪些应用可以访问您的电子邮件。邮件^(Mail)应用程序必须在此列表中才能访问您的电子邮件。您可以在“设置”应用程序中检查并启用此访问权限^(Settings)。 

1. 同时按下Windows + I键打开设置^(Settings)。

1. 在设置窗口中选择隐私。^(Privacy)

1. 在左侧边栏中选择电子邮件。^{(Email, )}

1. 在右侧窗格中打开允许应用访问您的电子邮件。^{(Allow apps to access your email)}

1. 在选择哪些应用程序可以访问您的电子邮件^{(Choose which apps can access your email)}部分下，确保打开邮件和日历^{(Mail and Calendar)}旁边的切换。

1. 现在从左侧边栏中选择日历。^(Calendar)

1. 将允许应用程序访问您的日历^{(Allow apps to access your calendar)}以及邮件和日历选项^{(Mail and Calendar options )}切换到开启^{(On )}设置。

切换同步设置选项^{(Toggle the Sync Settings Option)}

值得在设置^(Settings)中关闭和打开同步设置选项，看看这是否解决了Windows 10中的^{(Windows 10)}邮件^(Mail)应用程序不工作问题。

1. 在您的 PC 上打开“设置”^(Settings)应用。

1. 在设置中选择帐户。^(Accounts)

1. 在左侧边栏中选择同步您的设置。^{(Sync your settings, )}

1. 关闭右侧的同步设置选项。^{(Sync settings)}

1. 重新启动您的电脑。

1. 当您的 PC 重新启动时，重复步骤 1-3。

1. 打开右侧的同步设置选项。^{(Sync settings)}

使用 Windows 应用商店应用疑难解答^{(Use Windows Store Apps Troubleshooter)}

Windows 10中的众多疑难解答程序之一是Windows 应用商店应用程序^{(Windows Store Apps)}疑难解答程序，可帮助检测和修复应用商店^(Store)应用程序（包括邮件^(Mail)应用程序）的问题。

请按照以下步骤运行此疑难解答程序，看看它是否可以解决您的问题。

1. 访问设置^(Settings)应用程序。 

1. 选择底部的更新和安全。^{(Update & Security)}

1. 从左侧边栏中，选择疑难解答^{(Troubleshoot)}。

1. 在右侧窗格中选择其他疑难解答。^{(Additional troubleshooters)}

1. 向下滚动^(Scroll)疑难解答列表并选择Windows Store Apps。

1. 选择运行疑难解答^{(Run the troubleshooter)}。

1. 等待^(Wait)疑难解答程序查找并修复您的应用程序的问题。

清除 Microsoft Store 缓存^{(Clear the Microsoft Store Cache)}

虽然Microsoft Store缓存文件没有直接链接到邮件^(Mail)应用程序，但值得清除这些文件以查看是否可以解决您的邮件^(Mail)问题。

1. 如果Microsoft Store^{(Microsoft Store)}已在您的 PC 上打开，请关闭它。

1. 按Windows + R键打开Run。

1. 在“运行”框中键入wsreset.exe，然后单击“确定”^(Ok)

1. 将打开一个命令提示符窗口。^{(Command Prompt)}等待^(Wait)大约半分钟，窗口将自动关闭。

1. 打开邮件^(Mail)应用程序，看看它是否有效。

修复损坏的文件^{(Fix Corrupt Files)}

PC 上的损坏^(Corrupt)文件可能会导致各种问题，包括使邮件^(Mail)应用程序功能失调。您可以使用Windows 10的内置文件检查器来查找和修复错误文件^{(find and fix faulty files)}。

1. 打开开始^(Start)菜单，键入命令提示符^{(Command Prompt)}，然后选择以管理员身份运行^{(Run as administrator)}。

1. 在用户帐户控制^{(User Account Control)}提示中选择是。^(Yes)

1. 在命令提示符^{(Command Prompt)}窗口中输入sfc /scannow并按Enter。

1. 允许^(Allow)Windows 10 扫描和修复 PC 上的损坏文件。

重置邮件应用^{(Reset the Mail App)}

如果邮件^(Mail)应用程序无法正常运行，请重置它。但是，重置会删除所有预配置，您必须使用您的电子邮件^{(reconfigure the app with your email)}帐户设置重新配置应用程序。

1. 打开“开始^(Start)”菜单，键入“设置”^(Settings)并选择“设置”应用^{(Settings app)}。

1. 在设置屏幕上选择应用程序。^(Apps)

1. 向下滚动^(Scroll)应用程序列表并选择邮件和日历^{(Mail and Calendar)}。

1. 选择高级选项^{(Advanced options)}。

1. 向下滚动^(Scroll)以下屏幕并选择重置^(Reset)。

1. 在提示中选择重置。^(Reset)

邮件现在已重置并准备好使用您的电子邮件帐户进行配置。

您是如何解决Windows 10 PC 上的邮件应用程序问题的？^(Mail)请在下面的评论中告诉我们。

Windows 10 Mail App Not Working? 10 Ways to Fix

Windows 10’s Mail app usually works fine but occasionally, yоu might encounter issues ranging from not being able to sync emails to the app craѕhing as ѕoon as it’s opened.

If you’re experiencing any issues with the Windows 10 Mail app not working on Windows 10, here are some methods to try and fix the problem.

Make Sure Your Internet Is Working

The Mail app connects to the internet to send and receive emails. If there’s an issue with your internet connection, this sending and receiving process can’t take place.

Therefore, ensure that your internet connection is active and working as it should.

Launch a browser on your computer, open a site, and see if it loads. If it does, great. If the site fails to load, you need to fix your network issues first.

Update Windows 10

You should try and keep your Windows 10 PC updated with the latest version because these updates often patch existing bugs on the system.

Updating your PC may fix your issues if a system bug is the cause.

1. Press Windows + I keys to open the Settings app.

1. If this doesn’t take you to the  main settings page, click on the Home button on the top left corner.
   
2. Select Update & Security at the bottom.

1. Select Windows Update in the left sidebar.

1. Select Check for updates on the right pane.

1. Reboot your computer when the updates are installed.
   
2. Open the Mail app and see if it works.

Allow the Mail App Through Windows Firewall

The firewall on your PC decides what incoming and outgoing connections are allowed on your machine and may cause the Mail app to have issues where it can’t send or receive new emails.You can whitelist the Mail app in Windows Firewall to fix your issue.

1. Open the Start menu, type Windows Security, and select it in the results.

1. Select Firewall & network protection on the main settings page.

1. Select Allow an app through firewall.

1. Select the Change settings button at the top right.

1. Scroll down the list and find Mail and Calendar.

1. Enable both Private and Public checkboxes next to the Mail and Calendar entry.

1. Select OK at the bottom to save your settings.

Fix Incorrect Date and Time

Having the wrong date and time set on your PC can cause the Mail app not to sync your emails. Setting the correct date and time should fix your issue.

1. Launch the Start menu, search for Settings, and select Settings in the results.

1. If this doesn’t take you to the main settings page, click on the Home button on the top left corner.

1. Select Time & Language on the following screen.

1. Toggle on the Set time automatically and Set time zone automatically options.

1. Your PC should now have the current date and time.

Enable Mail’s Privacy Options

In Windows 10, there’s an option that helps you choose what apps can access your emails. The Mail app must be on this list in order for it to access your emails.You can check and enable this access in the Settings app. 

1. Press the Windows + I keys at the same time to open Settings.

1. Select Privacy on the Settings window.

1. Select Email, in the left sidebar.

1. Turn on Allow apps to access your email on the right pane.

1. Under the Choose which apps can access your email section, make sure the toggle next to Mail and Calendar is turned on.

1. Now select Calendar from the sidebar on the left.

1. Toggle the Allow apps to access your calendar and Mail and Calendar options to the On setting.

Toggle the Sync Settings Option

It’s worth toggling off and on the sync settings option in Settings to see if this resolves the Mail app not working issue in Windows 10.

1. Open the Settings app on your PC.

1. Select Accounts in Settings.

1. Select Sync your settings, on the left sidebar.

1. Turn off the Sync settings option on the right.

1. Restart your PC.

1. When your PC boots back up, repeat steps 1-3.

1. Turn on the Sync settings option on the right.

Use Windows Store Apps Troubleshooter

One of the many troubleshooters in Windows 10 is Windows Store Apps troubleshooter that helps detect and fix issues with the Store apps, including the Mail app.

Follow the steps below to run this troubleshooter to see if it can fix your problem.

1. Access the Settings app. 

1. Select Update & Security at the bottom.

1. From the left sidebar, choose Troubleshoot.

1. Select Additional troubleshooters on the right pane.

1. Scroll down the troubleshooters list and select Windows Store Apps.

1. Select Run the troubleshooter.

1. Wait for the troubleshooter to find and fix issues with your apps.

Clear the Microsoft Store Cache

While Microsoft Store cache files are not directly linked to the Mail app, it’s worth clearing these files to see if that fixes your Mail issues.

1. Close Microsoft Store if it’s already open on your PC.

1. Press the Windows + R keys to open Run.

1. Type wsreset.exe in the Run box and click Ok

1. A Command Prompt window will open. Wait for about half a minute and the window will automatically close.

1. Open the Mail app and see if it works.

Fix Corrupt Files

Corrupt files on your PC can cause various issues, including making the Mail app dysfunctional. You can use Windows 10’s built-in file checker to find and fix faulty files.

1. Open the Start menu, type Command Prompt, and select Run as administrator.

1. Select Yes in the User Account Control prompt.

1. Type sfc /scannow in the Command Prompt window and press Enter.

1. Allow Windows 10 to scan and fix corrupt files on your PC.

Reset the Mail App

Reset the Mail app if it doesn’t function the way it should. However, resetting removes all pre configurations and you will have to reconfigure the app with your email account settings.

1. Open the Start menu, type Settings and select the Settings app.

1. Select Apps on the Settings screen.

1. Scroll down the apps list and select Mail and Calendar.

1. Select Advanced options.

1. Scroll down the following screen and select Reset.

1. Select Reset in the prompt.

Mail is now reset and ready to be configured with your email account.

How did you fix the Mail app issues on your Windows 10 PC? Let us know in the comments below.

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