Discord是一款主要为游戏玩家在游戏过程中相互交流而开发的应用程序。现在几乎所有玩家都在使用Discord中的VoIP 服务(VoIP service),但许多用户抱怨Discord死机。如果您还面临PC 中的Discord 视频(Discord video)一直冻结问题,请不要担心。我们为您带来了一份完美的指南,将教您如何解决Discord不断崩溃的问题。所以,继续阅读!
如何修复不和谐不断崩溃(How to Fix Discord Keeps Crashing)
当您玩游戏并使用 Discord(game and use Discord)与您的朋友交流时,突然间Discord不断崩溃,您会很恼火。即使您流式传输并且Discord 视频(Discord video)一直冻结,也可能会出现此问题。这个问题可能有多种原因。以下(Below)是此问题的一些根本原因。
- 更新问题
- 损坏的缓存文件
- 过时的驱动程序
- 存储问题
- 错误配置的设置
- 损坏的系统文件
- 过时的 Discord 版本
Discord不断崩溃问题的最常见解决方案是通过任务管理器(Task Manager)强制关闭应用程序。但是,如果在您再次重新打开Discord后问题仍然存在,我们已经提供了所有可能的方法来解决以下问题。因此,请按照这些方法逐步解决问题。
初步检查(Preliminary Checks)
在尝试故障排除方法之前执行给定的初步检查。
-
检查您的互联网:(Check your internet:)您可能需要稳定的网络连接(network connectivity),尤其是当您直播视频时。通过运行速度测试(speed test)确保您的互联网连接(internet connectivity)。在运行速度测试(speed test)之前,暂停所有更新、正在进行的下载并断开其他设备的连接。您可以使用SpeakEasy 或 SpeedTest.net运行速度测试。
-
检查服务器中断:(Check for Server Outage:) 当Discord出现问题时,您首先必须分析是否存在任何服务器端问题。按照步骤检查Discord中的服务器状态(server status)。
1. 进入 Discord 状态(Discord Status) 页面(page)。
2. 验证主窗口中是否有 所有系统操作 (All Systems Operational )消息,如图所示。这意味着Discord(Discord)没有服务器维护或配置(maintenance or configuration activities)活动。
方法一:重启电脑(Method 1: Reboot PC)
重新启动 PC 是解决所有技术故障的简单故障排除方法。(troubleshooting method)因此,在使用高级故障排除方法(troubleshooting method)之前,请按照以下步骤重新启动 PC 以修复Discord不断崩溃的问题。
1. 导航到 开始菜单(Start menu)。
2. 现在,选择 电源图标(power icon)。
注意:(Note:) 在Windows 10中,电源图标(Power icon)位于底部。而(Whereas)在Windows 8中,电源图标(Power icon)位于顶部。
3. 会显示几个选项,如 睡眠(Sleep)、 关机(Shut down)和 重启(Restart) 。在这里,单击 重新启动(Restart)。
方法二:以管理员身份运行 Discord(Method 2: Run Discord as an Administrator)
您需要管理权限才能访问Discord中的一些文件和服务。如果您没有所需的管理权限,您可能会面临Discord不断崩溃的问题。以下是以管理员身份运行Discord的步骤。(Discord)
1. 单击 任务(Taskbar)栏中的显示隐藏图标(Show hidden icons) 。
2. 在这里,右键单击 Discord 图标。
3. 选择 退出 Discord(Quit Discord) 选项。
4.然后按 Windows键(Windows key),输入 discord,然后单击 以管理员身份运行(Run as administrator)。
方法3:删除后台进程(Method 3: Remove Background Processes)
如果您遇到Discord不断崩溃的问题,那么很多应用程序可能会在后台运行。这会增加CPU和内存空间(CPU and memory space),从而影响PC的性能。按照以下步骤关闭后台任务。
1. 启动 任务管理器(Task Manager),同时按下 Ctrl + Shift + Esc 键(keys) 。
2. 使用高 内存定位并选择(Memory)不需要的(unwanted) 后台(background) 进程(processes)。
3. 然后,点击 结束任务(End task),如图所示。
另请阅读:(Also Read:) 修复 Discord Go Live 未出现
方法 4:删除 Discord 缓存文件(Method 4: Delete Discord Cache Files)
临时(Temporary)和损坏的Discord 缓存(Discord cache)文件可能会导致Discord不断出现崩溃问题。因此,清除缓存和本地存储文件夹中的所有(Cache and Local Storage folders)Discord文件以解决问题。请按照以下步骤执行此操作。
1. 单击开始(Start),键入%AppData%\discord,然后按Enter 键(Enter key)。
2. 右键单击缓存(Cache)文件夹并选择删除(Delete)。
3. 同样,删除本地存储(Local Storage)文件夹。
4. 最后,重启(restart)系统。
现在,您已成功从 PC中删除了损坏的Discord缓存文件。(corrupt cache files)检查Discord是否仍然存在崩溃问题。
方法五:关闭兼容模式(Method 5: Turn Off Compatibility Mode)
如果Discord在兼容模式下(compatibility mode)运行,那么您可能会遇到Discord 视频(Discord video)一直卡住的问题。这是因为该程序将在旧版本的软件上运行。因此,为了确保Discord在您最新的Windows 操作系统(Windows OS)中顺利运行,请从给定的步骤中关闭兼容模式。(compatibility mode)
1.在 文件资源管理器中转到 Discord的文件位置(Discord)。(File Explorer.)
2. 然后,右键单击 Discord 应用程序(Discord app) 并选择 Properties,如下图所示。
3. 切换到 兼容性(Compatibility) 选项卡。
4.取消选中以兼容模式运行此程序(Run this program in compatibility mode for) 选项。
5. 单击应用 (Apply ),然后 单击确定 (OK )以保存这些更改。
另请阅读:(Also Read:) 修复不和谐通知(Fix Discord Notifications)不起作用
方法六:关闭硬件加速(Method 6: Turn Off Hardware Acceleration)
关闭硬件加速功能(hardware acceleration feature)将帮助您修复Discord不断崩溃的问题。请按照下面提到的步骤执行此操作。
1. 按 Windows 键 (Windows Key )并输入 Discord,单击 Open。
2. 单击左窗格中的 设置图标(Settings icon) 。
3. 转到 高级(Advanced) 选项卡并 关闭(Off)硬件加速(Hardware acceleration,) 的切换 开关, 如下图所示。
4. 在 更改硬件加速(Change Hardware Acceleration) 窗口中单击确定 。(Okay )
方法 7:禁用一键通功能(Method 7: Disable Push to Talk Feature)
您还可以按照给定的步骤禁用一键通功能以修复Discord 视频一直冻结的问题。(Discord video)
1. 同时按下 Windows + Q keys 打开 Windows 搜索(Windows Search) 栏。
2. 输入Discord 并单击 右侧窗格中的打开 (Open )。
3. 单击 左窗格底部 的齿轮符号以打开(Gear symbol)设置(Settings),如图所示。
4. 在 左窗格的(left pane)应用程序设置(APP SETTINGS) 部分下,单击 语音和视频 (Voice & Video )选项卡。
5. 在这里,如图所示,在INPUT MODE下从Push to Talk功能切换到Voice Activity 。
现在,检查您是否已解决问题。
另请阅读:(Also Read:) 如何在 Discord 上使用 Push to Talk
方法 8:关闭高级语音活动(Method 8: Turn Off Advanced Voice Activity)
在Discord(Discord)中启用高级语音活动(Advanced Voice Activity )功能时,旧的和默认设置将无法正常工作。尝试禁用此功能以修复Discord不断崩溃的问题,如下所示。
1. 启动Discord并进入User Settings > 语音和视频(Voice & Video )菜单。
2. 现在,向下滚动到高级语音活动(Advanced Voice Activity )选项并关闭切换开关。
注意:(Note: )如果关闭高级语音活动(Advanced Voice Activity )的选项是灰色的,请按照给定的步骤操作:
1. 向上滚动同一窗格,将INPUT MODE设置为Voice Activity。
2. 然后,打开自动确定输入灵敏度(Automatically determine input sensitivity)选项的切换开关。
现在,您可以按照上述说明关闭高级语音活动。(Advanced Voice Activity)
方法 9:禁用服务质量高数据包优先级(Method 9: Disable Quality of Service High Packet Priority)
Discord中的服务质量(Quality)高数据包优先级(Service High Packet Priority)设置可能会干扰您 PC 的某些默认设置。因此(Hence),您可能会面临Discord不断崩溃的问题。要解决此问题,请按照以下步骤在Discord中禁用服务质量(Quality)高数据包优先级(Service High Packet Priority)设置。
1. 打开 Discord应用程序并导航到用户设置(User Settings)。
2. 现在,在左窗格中,单击应用程序设置 (APP SETTINGS )下 的语音和视频 (Voice & Video ),如图所示。
3. 现在,在“服务质量”(QUALITY OF SERVICE )部分下,关闭“启用服务质量高数据包优先级”(Enable Quality of Service High Packet Priority )选项,如图所示。
另请阅读:(Also Read:) 如何删除 Discord
方法 10:删除键绑定(Method 10: Delete Keybinds)
为了方便起见,您可能已经创建了一些键绑定。这些键绑定可能在以前的版本中可以正常工作,但之后可能会导致一些问题。按照以下说明删除键绑定以修复Discord 视频(Discord video)一直冻结问题。
1. 启动 Discord 应用程序并单击 设置图标(Settings icon) ,如图所示。
2. 转到 左窗格中的键绑定 选项卡。(Keybinds )
3. 选择一个。将出现一个列表,每个键绑定旁边都有一个红十字图标。(cross icon)单击 红色十字符号(red cross symbol) 以删除键绑定(key bind),如下图所示。
4. 对每个重复相同的操作,然后重新启动您的 PC(restart your PC)。
方法 11:启用传统模式(Method 11: Enable Legacy Mode)
有时,您可能会在标准模式下遇到(Standard mode)Discord不断崩溃的问题。要解决此问题,您可以按照以下步骤切换到旧模式。(legacy mode)
1. 打开Discord并进入User Settings > Voice & Video菜单。
2. 向下滚动到音频子系统(AUDIO SUBSYSTEM)部分。
3. 在这里,从下拉菜单中选择Legacy选项。(Legacy)
4. 单击更改音频子系统(Change Audio Subsystem)确认提示中的确定(Okay)按钮。
现在,检查问题是否已解决。
方法 12:修复系统文件(Method 12: Repair System Files)
Windows 10 用户可以通过运行系统文件检查器(System File Checker)自动扫描和修复他们的系统文件。此外,它是一个内置工具,可让用户删除(user delete)文件并修复Discord不断崩溃的问题。然后,按照下面提到的步骤运行SFC 和 DISM 扫描(SFC and DISM scans)。
1. 按 Windows 键(Windows key),键入 命令提示符(Command Prompt) 并单击 以管理员身份运行(Run as administrator)。
2.在 用户帐户控制(User Account Control) 提示中单击 是。(Yes)
3. 键入命令:sfc /scannow 并按 Enter 键(Enter key) 运行 系统文件检查器(System File Checker) 扫描。
注意:(Note:) 系统扫描将启动,需要几分钟才能完成。同时,您可以继续执行其他活动,但请注意不要意外关闭窗口。
完成扫描后,它将显示以下任一消息:
- Windows 资源保护未发现任何完整性违规。(Windows Resource Protection did not find any integrity violations.)
- Windows 资源保护无法执行请求的操作。(Windows Resource Protection could not perform the requested operation.)
- Windows 资源保护发现损坏的文件并成功修复它们。(Windows Resource Protection found corrupt files and successfully repaired them.)
- Windows 资源保护发现损坏的文件,但无法修复其中一些。(Windows Resource Protection found corrupt files but was unable to fix some of them.)
4. 扫描完成后,重新启动(restart) 您的电脑(your PC)。
5. 再次以管理员身份启动命令提示符(Command Prompt as administrator) 并依次执行给定的命令:
dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup
注意:(Note:) 您必须具有有效的Internet 连接(internet connection)才能正确执行DISM命令。
另请阅读:(Also Read:) Discord 命令列表
方法 13:更新或回滚显示驱动程序(Method 13: Update or Rollback Display Drivers)
过时或不兼容的显示驱动程序可能会触发Discord不断崩溃的问题。通过以下步骤更新(Update)或回滚视频驱动程序,使驱动程序卡与操作系统(Operating System)兼容。
选项 1:更新驱动程序(Option 1: Update Driver)
按照给定的步骤更新您的显示驱动程序(display driver)以修复Discord 视频一直冻结的问题。(Discord video)
1. 点击 Windows 键(Windows key),输入 设备管理器(device manager),然后点击 打开(Open)。
2. 单击显示适配器(Display adapters)旁边的箭头将 其展开。
3. 右键单击您的 图形驱动程序(graphics driver) (例如 NVIDIA GeForce 驱动程序(driver))并选择 更新驱动程序(Update driver),如图所示。
4. 现在,单击 自动搜索驱动程序 (Search automatically for drivers )以自动查找和安装驱动程序。
5A。等待驱动程序更新到最新版本。然后, 重新启动您的 PC(Restart your PC)。
5B。如果它们已经处于更新阶段,则会显示以下屏幕并显示消息: 已安装适合您设备的最佳驱动程序(The best drivers for your device are already installed)。单击 关闭 (Close )按钮退出窗口。
选项 2:回滚驱动程序更新(Option 2: RollBack Driver Updates)
如果更新后出现Discord不断崩溃的问题,请尝试回滚驱动程序更新以修复Discord 视频(Discord video)不断冻结的问题,如下所示。
1. 导航至 Device Manager > Display Adapters ,如上述方法所示。
2. 右键单击您的 显示驱动程序( display driver) (例如 NVIDIA GeForce 驱动程序(driver))并选择 属性(Properties),如下图所示。
3. 切换到 驱动程序 (Driver )选项卡,然后单击 回滚驱动程序(Roll Back Driver),如图所示。
注意(Note):如果“回滚驱动程序(Roll Back Driver)”选项灰显,则表明您的 Windows PC 没有预装驱动程序文件或从未更新过。在这种情况下,请尝试本文中讨论的替代方法。
4. 提供回滚的原因 ?(Why are you rolling back?) 在 驱动程序包回滚(Driver Package rollback) 窗口中。然后,单击 是(Yes) 按钮,突出显示。
5. 现在, 重新启动(restart) 系统以使回滚生效。
方法 14:更新 Windows(Method 14: Update Windows)
过时的Windows 操作系统(Windows OS)也可能导致Discord不断崩溃的问题。因此,要优化您的操作系统,请尝试(OS try)按照以下步骤更新Windows 。
1. 同时按 Windows + I keys 启动 设置(Settings)。
2. 单击 更新和安全(Update & Security) 磁贴,如图所示。
3. 在 Windows 更新 (Windows Update )选项卡中,单击 检查更新(Check for updates) 按钮。
4A。如果有新更新可用,请单击 立即安装(Install Now) 并按照说明进行更新。
4B。否则,如果Windows是最新的,那么它将显示 您是最新的(You’re up to date) 消息。
另请阅读:(Also Read:) 不和谐(Discord Overlay)覆盖不起作用?(Working)10种方法(Ways)来解决它!
方法 15:更新 Discord(Method 15: Update Discord)
如果您遇到Discord不断崩溃的问题,您的Discord 应用程序(Discord app)可能已过时。因此,请更新您的Discord 应用程序(Discord app)以解决问题。阅读我们关于如何(How)更新 Discord(Update Discord)的文章。
方法 16:重新安装 Discord(Method 16: Reinstall Discord)
如果这些方法都没有帮助您,请尽可能尝试重新安装Discord。当您重新安装Discord(Discord)时,所有设置和配置设置都将被刷新,因此您有更多机会修复Discord不断崩溃的问题。按照以下步骤重新安装Discord。
1. 同时按下 Windows + I keys 打开 Windows 设置(Settings)。
2.点击 给定图块中的应用程序(Apps)
3. 在 应用程序和功能 (Apps & features )选项卡中,找到并单击 Discord。 然后,单击 卸载 (Uninstall )按钮。
4. 按照 屏幕上显示的说明完成卸载。(directions)
5. 然后,同时按 Windows + E keys 打开 文件管理器(File Manager)。
6.从地址栏导航到以下 路径。(path)
C:\Users\USERNAME\AppData\Local.
7. 右键单击 Discord 并选择 删除(Delete) 选项。
8. 现在转到 Discord 网站(Discord website) ,然后单击“ Windows 下载” (Download for Windows )按钮。
9. 打开下载的 DiscordSetup.exe 文件并安装程序。
10. 每次启动应用程序时它也会自动更新。
方法 17:联系 Discord 支持(Method 17: Contact Discord Support)
作为修复Discord 视频(Discord video)一直冻结问题的最后手段,您应该向Discord 支持部门(Discord Support)提交请求(Submit a request)。支持团队(support team)将查看并分析您的问题并提供相应的解决方案。
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- 15家小型企业(Small Business)最佳免费电子邮件提供商(Best Free Email Providers)
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我们希望本指南对您有所帮助,您可以解决Discord 不断崩溃(Discord keeps crashing)的问题。让我们知道哪种方法最适合您。此外,如果您对本文有任何疑问/建议,请随时将它们放在评论部分。
Fix Discord Keeps Crashing
Discord is an application primarily developed for gamеrs to communicate with eаch other during their games. The VoIP service in Dіscord is used by almost all players nowadays, but many users complaіn that the Discord freezes. If you are also facing Discord video keeрs freezing problem in your PC then, dо not worry. We bring to you a perfect guide that will teach you how to fix Discord keepѕ сrashing issue. So, continue rеading!
How to Fix Discord Keeps Crashing
When you play a game and use Discord to communicate with your friends and suddenly Discord keeps crashing, then you will be annoyed. This problem may also arise even when you stream and Discord video keeps freezing. There may be various reasons for this problem. Below are some root causes of this issue.
- Update issues
- Corrupt cache files
- Outdated drivers
- Storage issues
- Misconfigured settings
- Corrupt system files
- Outdated Discord version
The most common solution to Discord keeps crashing problem is to force shut down the application via Task Manager. However, if the issue persists after you reopen Discord again then, we have given all the possible methods to fix the issue below. So, follow these methods step by step and solve the problem.
Preliminary Checks
Perform the given preliminary checks before trying the troubleshooting methods.
-
Check your internet: You may need stable network connectivity, especially if you live to stream your video. Ensure your internet connectivity by running a speed test. Before running a speed test, pause all the updates, downloads in progress, and disconnect other devices. You can use SpeakEasy or SpeedTest.net to run a speed test.
-
Check for Server Outage: When something goes wrong in Discord, you first have to analyze if there is any server-side issue. Follow the steps to check the server status in Discord.
1. Go to the Discord Status page.
2. Verify if you have the All Systems Operational message in the main window as depicted. This means there are no server maintenance or configuration activities from Discord.
Method 1: Reboot PC
Restarting your PC is a simple troubleshooting method to resolve all the technical glitches. So, before going to the advanced troubleshooting methods, follow these steps to reboot your PC to fix Discord keeps crashing issue.
1. Navigate to the Start menu.
2. Now, select the power icon.
Note: In Windows 10, the Power icon is found at the bottom. Whereas in Windows 8, the Power icon is located at the top.
3. Several options like Sleep, Shut down, and Restart will be displayed. Here, click on Restart.
Method 2: Run Discord as an Administrator
You need administrative privileges to access a few files and services in Discord. If you do not have the required administrative rights, you might face Discord keeps crashing issue. Here are the steps to run Discord as administrator.
1. Click Show hidden icons in the Taskbar.
2. Here, right-click on the Discord icon.
3. Select the Quit Discord option.
4. Then press the Windows key, type discord, and click on Run as administrator.
Method 3: Remove Background Processes
If you face Discord keeps crashing issue, then plenty of applications may run in the background. This will increase the CPU and memory space, thereby affecting the performance of the PC. Follow the below-mentioned steps to close the background tasks.
1. Launch Task Manager, press the Ctrl + Shift + Esc keys at the same time.
2. Locate and select the unwanted background processes using high Memory.
3. Then, click End task, as shown highlighted.
Also Read: Fix Discord Go Live Not Appearing
Method 4: Delete Discord Cache Files
Temporary and corrupt Discord cache files could cause Discord keeps crashing problems. So clear all the Discord files in Cache and Local Storage folders to fix the issue. Follow these steps to do so.
1. Click on Start, type %AppData%\discord, and hit the Enter key.
2. Right-click on the Cache folder and select Delete.
3. Similarly, delete the Local Storage folder.
4. Finally, restart the system.
Now, you have successfully deleted corrupt cache files of Discord from your PC. Check if Discord keeps crashing issue persists or not.
Method 5: Turn Off Compatibility Mode
If Discord is made to run in compatibility mode, then you might face Discord video keeps freezing issue. This is because the program will run on older versions of the software. So, to ensure that Discord runs smoothly in your latest Windows OS turn Off compatibility mode from the given steps.
1. Go to the file location of Discord in File Explorer.
2. Then, right-click on the Discord app and choose Properties, as depicted below.
3. Switch to the Compatibility tab.
4. Uncheck the Run this program in compatibility mode for option.
5. Click Apply and then OK to save these changes.
Also Read: Fix Discord Notifications Not Working
Method 6: Turn Off Hardware Acceleration
Turning off the hardware acceleration feature would help you to fix Discord keeps crashing issue. Follow the below-mentioned steps to do so.
1. Press Windows Key and type Discord, click on Open.
2. Click on the Settings icon in the left pane.
3. Go to the Advanced tab and switch Off the toggle for Hardware acceleration, as depicted below.
4. Click Okay in the Change Hardware Acceleration window.
Method 7: Disable Push to Talk Feature
You can also disable the push to talk feature to fix Discord video keeps freezing issue by following the given steps.
1. Press Windows + Q keys together to open Windows Search bar.
2. Type Discord and click Open in the right pane.
3. Click the Gear symbol at the bottom on the left pane to open Settings, as shown.
4. Under the APP SETTINGS section in the left pane, click the Voice & Video tab.
5. Here, switch from Push to Talk feature to Voice Activity under INPUT MODE as shown.
Now, check if you have fixed the issue.
Also Read: How to Use Push to Talk on Discord
Method 8: Turn Off Advanced Voice Activity
The old and default settings will not work correctly when a feature Advanced Voice Activity is enabled in Discord. Try disabling this feature to fix Discord keeps crashing issue as instructed below.
1. Launch Discord and go to User Settings > Voice & Video menu.
2. Now, scroll down to the Advanced Voice Activity option and switch Off the toggle.
Note: If the option to turn off Advanced Voice Activity is greyed out then follow the given steps:
1. Scroll up the same pane, set the INPUT MODE to Voice Activity.
2. Then, turn On the toggle for the Automatically determine input sensitivity option.
Now, you can turn off Advanced Voice Activity as instructed above.
Method 9: Disable Quality of Service High Packet Priority
The Quality of Service High Packet Priority setting in Discord might interfere with some default settings of your PC. Hence, you may face Discord keeps crashing issue. To resolve it, disable the Quality of Service High Packet Priority setting in Discord by following the below-mentioned steps.
1. Open the Discord app and navigate to User Settings.
2. Now, in the left pane, click on Voice & Video under APP SETTINGS as shown.
3. Now, under the QUALITY OF SERVICE section, toggle off the Enable Quality of Service High Packet Priority option as depicted.
Also Read: How to Delete Discord
Method 10: Delete Keybinds
You might have created a few keybinds for your convenience. These keybinds might have worked properly on the previous version but may led to a few issues afterwards. Follow the below instructions to delete keybinds to fix Discord video keeps freezing problem.
1. Launch the Discord app and click on Settings icon as shown.
2. Go to the Keybinds tab in the left pane.
3. Choose one. A list will emerge, with a red cross icon next to each keybind. Click the red cross symbol to remove the key bind, as illustrated below.
4. Repeat the same for each and restart your PC.
Method 11: Enable Legacy Mode
Sometimes, you may face Discord keeps crashing problem in the Standard mode. To resolve this issue, you can switch to the legacy mode by following the below steps.
1. Open Discord and go to User Settings > Voice & Video menu.
2. Scroll down to the AUDIO SUBSYSTEM section.
3. Here, select the Legacy option from the dropdown menu.
4. Click on the Okay button in the Change Audio Subsystem confirmation prompt.
Now, check if the issue is resolved.
Method 12: Repair System Files
Windows 10 users can automatically scan and repair their system files by running System File Checker. In addition, it is a built-in tool that lets the user delete files and fix Discord keeps crashing problem. Then, follow the below-mentioned steps to run SFC and DISM scans.
1. Hit the Windows key, type Command Prompt and click on Run as administrator.
2. Click on Yes in the User Account Control prompt.
3. Type the command: sfc /scannow and press Enter key to run the System File Checker scan.
Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.
After completing the scan, it will show either of these messages:
- Windows Resource Protection did not find any integrity violations.
- Windows Resource Protection could not perform the requested operation.
- Windows Resource Protection found corrupt files and successfully repaired them.
- Windows Resource Protection found corrupt files but was unable to fix some of them.
4. Once the scan is finished, restart your PC.
5. Again, launch Command Prompt as administrator and execute the given commands one after the other:
dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup
Note: You must have a working internet connection to execute DISM commands properly.
Also Read: Discord Commands List
Method 13: Update or Rollback Display Drivers
Outdated or incompatible display drivers may trigger Discord keeps crashing issues. Update or roll back video drivers to enable driver cards to be compatible with the Operating System from the steps given below.
Option 1: Update Driver
Update your display driver to fix Discord video keeps freezing issue by following the given steps.
1. Hit the Windows key, type device manager, and click on Open.
2. Click on the arrow next to Display adapters to expand it.
3. Right-click on your graphics driver (e.g. NVIDIA GeForce driver) and select Update driver, as shown.
4. Now, click on Search automatically for drivers to find and install drivers automatically.
5A. Wait for the drivers to be updated to the latest version. Then, Restart your PC.
5B. If they are already in an updated stage, the following screen displays with the message: The best drivers for your device are already installed. Click on the Close button to exit the window.
Option 2: RollBack Driver Updates
If Discord keeps crashing issue arises after an update then, try to roll back the driver updates to fix your Discord video keeps freezing issue as shown below.
1. Navigate to Device Manager > Display Adapters as shown in the above method.
2. Right-click on your display driver (e.g. NVIDIA GeForce driver) and select Properties, as illustrated below.
3. Switch to the Driver tab and click Roll Back Driver, as shown.
Note: If the option to Roll Back Driver is greyed out, then it indicates that your Windows PC does not have the pre-installed driver files or tit has never been updated. In this case, try alternative methods discussed in this article.
4. Provide a Reason for Why are you rolling back? in the Driver Package rollback window. Then, click the Yes button, shown highlighted.
5. Now, restart your system to make the rollback effective.
Method 14: Update Windows
Outdated Windows OS can also cause Discord keeps crashing problem. So, to optimize your OS try updating Windows as shown in the steps below.
1. Press Windows + I keys simultaneously to launch Settings.
2. Click on the Update & Security tile, as shown.
3. In the Windows Update tab, click on Check for updates button.
4A. If a new update is available, then click Install Now and follow the instructions to update.
4B. Otherwise, if the Windows is up-to-date, then it will show You’re up to date message.
Also Read: Discord Overlay Not Working? 10 Ways to fix it!
Method 15: Update Discord
If you face Discord keeps crashing issue, your Discord app may be outdated. So, update your Discord app to fix the issues. Read our article on How to Update Discord.
Method 16: Reinstall Discord
If none of the methods have helped you, then try to reinstall Discord if possible. All the settings and configurational setup will be refreshed when you reinstall Discord, and hence there are more chances that you would attain a fix for Discord keeps crashing problem. Follow these steps to reinstall Discord.
1. Press Windows + I keys together to open Windows Settings.
2. Click on Apps from the given tiles
3. In the Apps & features tab, locate and click Discord. Then, click on Uninstall button.
4. Follow the directions displayed on the screen to complete the uninstallation.
5. Then, press Windows + E keys simultaneously to open File Manager.
6. Navigate to the following path from the address bar.
C:\Users\USERNAME\AppData\Local.
7. Right-click on Discord and select the Delete option.
8. Now go to the Discord website and click on Download for Windows button.
9. Open the downloaded DiscordSetup.exe file and install the program.
10. It will automatically update itself every time you launch the app as well.
Method 17: Contact Discord Support
As a last resort to fix Discord video keeps freezing issue you should Submit a request to Discord Support. The support team will see and analyze your issue and provide the corresponding solutions.
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We hope that this guide was helpful and you could fix Discord keeps crashing issue. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.