每个主要的网络浏览器(web browser)，包括Chrome、Firefox、Edge和Safari，都具有内置密码管理器(password manager)，可让您保存和自动填充密码。创建或输入(Create or type)一组登录凭据，您的浏览器会询问您是否希望它记住这些信息。
但是，有时您的浏览器不会(browser doesn)保存或(t save)记住密码。例如，错误配置的设置、密码异常、浏览器扩展冲突等都可能导致此问题。
通过以下修复工作，让您的浏览器再次开始保存和记住密码。
为您的浏览器(Your Browser)启用密码保存(Password Saving)
如果您的浏览器未能为您登录的每个站点保存密码，您可能需要激活记住您的登录信息的选项。您可以通过密码首选项或自动填充设置来做到这一点。
谷歌浏览器(Google Chrome)
1. 打开Chrome菜单（选择窗口右上角的三个点图标），然后选择设置(Settings)。
2. 选择侧边栏上的自动填充(Autofill)。然后，选择“设置”屏幕(Settings screen)左侧标有“密码(Passwords )”的选项。
3.打开优惠旁边的开关以保存密码(Offer to save passwords)。
火狐浏览器(Mozilla Firefox)
1. 打开Firefox菜单（选择窗口右上角的三行堆叠图标）并选择Settings。
2. 选择侧边栏上的隐私和安全(Privacy & Security )。
3. 向下滚动到登录名和密码部分并选中(Logins and Passwords)询问以保存网站登录名和密码(Ask to save logins and passwords for websites)旁边的框。
微软边缘(Microsoft Edge)
1. 打开边缘(Edge)菜单（选择窗口右上角的三个点图标）并选择设置(Settings)。
2. 选择密码(Passwords)。
3.打开优惠旁边的开关以保存密码(Offer to save passwords)。
苹果浏览器(Apple Safari)
1.在菜单栏上选择Safari并选择(Safari)Preferences。
2. 切换到自动填充(AutoFill)选项卡。
3. 选中用户名和密码(User names and passwords)旁边的框。
从从未保存的列表中删除网站
问题是否仅限于特定站点或一组(site or set)站点？您以前可能选择不记住这些网站的密码。如果是这样，您的浏览器不会要求您再次保存登录信息(login info)，除非您将其从密码例外列表中删除。为此，请按照这些说明进行操作。
谷歌浏览器(Google Chrome)
1. 打开Chrome菜单并选择设置(Settings)。
2. 选择自动填充(Autofill)>密码(Passwords)。
3. 向下滚动直到您到达“从未保存”( Never Saved)部分。然后，通过选择每个条目旁边的X图标，删除您不想保留在列表中的所有网站。
火狐浏览器(Mozilla Firefox)
1. 打开Firefox菜单并选择设置(Settings)。
2. 选择侧边栏上的隐私和安全(Privacy & Security)。
3. 向下滚动到登录名和密码(Logins and Passwords)部分并选择例外(Exceptions)。
4. 选择一个站点并选择删除网站(Remove Website )按钮将其删除。或者，选择删除所有(Remove All) 网站(Websites)以删除列表中的所有条目。
5. 选择保存更改(Save changes)。
微软边缘(Microsoft Edge)
1. 打开Edge菜单并选择设置(Settings)。
2. 选择密码(Passwords)。
3. 向下滚动到“从不保存”部分，然后从(Never Saved)下面的列表中(list underneath)删除您想要的条目。
苹果浏览器(Apple Safari)
1.在菜单栏上 选择Safari >首选项。(Preferences)
2. 切换到密码(Passwords)选项卡并输入您的用户帐户密码(user account password)（或使用 Touch ID）来解锁您保存的密码列表。
3. Safari 的密码管理器(password manager)将保存的密码和豁免站点混为一谈，但您可以通过查找从未保存(never saved)的标签来识别属于后一组的条目。选择条目后，选择删除(Remove )按钮。
清除您的浏览数据
如果您的浏览器仍然无法要求您保存密码（或者当您尝试记住密码时没有任何反应），请尝试清除浏览器的 cookie 和缓存。这通常有助于解决由过时的浏览数据引起的问题。
谷歌浏览器(Google Chrome)
1. 打开Chrome菜单并选择设置(Settings)。
2. 选择侧边栏上的隐私和安全(Privacy and security)。
3. 选择标记为清除浏览数据(Clear browsing data)的选项。
4. 将时间范围(Time Range)设置为所有时间并选中(All Time)Cookies and site data和Cached images and files旁边的框。
5. 选择清除数据(Clear data)。
火狐浏览器(Mozilla Firefox)
1. 打开Firefox菜单并选择设置(Settings)。
2. 选择侧边栏上的隐私和安全( Privacy & Security)。
3. 向下滚动到Cookie 和站点数据(Cookies and Site Data)部分并选择清除数据(Clear Data)。
4. 选中Cookie 和站点数据(Cookies and Site Data)以及缓存的 Web 内容( Cached Web Content)旁边的框，然后选择清除(Clear)。
微软边缘(Microsoft Edge)
1. 打开Edge菜单并选择设置(Settings)。
2. 选择侧边栏上的隐私、搜索和服务(Privacy, Search, and Services)。
3. 在清除浏览数据(Clear browsing data)部分下，选择选择要清除(Choose What to Clear)的内容。
4. 选中Cookies and site data(Cookies and site data)和Cached images and files旁边的框，然后选择Clear Now。
苹果浏览器(Apple Safari)
1.在菜单栏上选择Safari >清除历史记录。(Clear History)
2. 设置清除所有(Clear)历史(all history)。
3. 选择清除历史记录(Clear History)。
禁用浏览器扩展
扩展可能会产生冲突，因此请检查禁用它们是否会恢复浏览器记住密码的能力。然后，您可以通过一一重新激活它们来隔离有问题的扩展。以下是访问浏览器扩展管理器的方法。
谷歌浏览器(Google Chrome)
选择屏幕左上角的扩展图标，然后选择(Extensions)管理(Manage) 扩展(Extensions)。或者，打开Chrome菜单，指向更多工具(More Tools)，然后选择扩展(Extensions)。
火狐浏览器(Mozilla Firefox)
打开Firefox菜单并选择Add-ons and Themes。然后，选择侧边栏上的扩展(Extensions)。
微软边缘(Microsoft Edge)
选择屏幕(screen and select)左上角的扩展图标，然后选择(Extensions)管理扩展(Manage Extensions)。或者，打开Edge菜单并选择Extensions。
苹果浏览器(Apple Safari)
选择菜单栏上的Safari >首选项(Preferences)，然后切换到扩展(Extensions)选项卡。
尝试手动保存密码
如果您的浏览器仍然无法记住特定站点或一组(site or set)站点的密码，您可以尝试手动保存登录信息。(login info)不幸的是，您只能在Firefox 和 Safari(Firefox and Safari)上执行此操作。
火狐浏览器(Mozilla Firefox)
1. 打开Firefox菜单并选择密码(Passwords)。
2. 选择窗口左下角的 创建新登录按钮。(Create New Login)
3. 填写字段并选择保存(Save)。对您希望浏览器记住的任何其他登录凭据重复此操作。
苹果浏览器(Apple Safari)
1.在菜单栏上 选择Safari >首选项。(Preferences)
2. 选择密码(Passwords)选项卡并解锁您保存的密码列表。
3. 选择添加(Add)按钮。然后，填写字段并选择Add Password。接下来，重复您要保存的任何其他密码。
启用密码同步
如果您的密码似乎没有在设备之间同步，最好检查浏览器的同步设置。
谷歌浏览器(Google Chrome)
1. 打开Chrome菜单并选择设置(Settings)。
2. 选择同步和谷歌服务(Sync and Google services)。
3. 选择管理您同步(Manage what you sync)的内容。
4. 打开密码(Passwords)旁边的开关。
火狐浏览器(Mozilla Firefox)
1. 打开Firefox菜单并选择设置(Settings)。
2. 选择同步(Sync)。
3. 在同步(Syncing)部分下，选择更改(Change)。
4. 选中登录名和密码(Logins and passwords)旁边的框。
5. 选择保存更改(Save Changes)。
微软边缘(Microsoft Edge)
1. 打开Edge菜单并选择设置(Settings)。
2. 选择同步(Sync)。
3. 打开密码(Passwords)旁边的开关。
苹果浏览器(Apple Safari)
1. 打开Apple菜单并选择系统(System) 偏好设置(Preferences)。
2. 选择Apple ID。
3.选中钥匙串(Keychain)旁边的框。
重置您的浏览器
如果上述修复均无效，请尝试将浏览器重置为出厂默认设置。您不会丢失任何已保存的书签或密码，但最好在继续之前将 您的数据同步到您的Google、Firefox或Microsoft帐户。(Microsoft)
注意：(Note:) Safari不提供重置选项(reset option)，但您可以选择清除其 cookie、缓存和其他浏览数据(clear its cookies, cache, and other browsing data)。
谷歌浏览器(Google Chrome)
1. 打开Chrome菜单并选择设置(Settings)。
2. 选择侧栏上的高级(Advanced)>重置设置。(Reset settings)
3. 选择将设置重置为其原始默认值(Reset settings to their original defaults)。
4. 选择重置设置(Reset settings)进行确认。
火狐浏览器(Mozilla Firefox)
1. 打开Firefox菜单并指向帮助(Help)。
2. 选择更多故障排除信息(More troubleshooting information)。
3. 选择刷新 Firefox(Refresh Firefox)。
微软边缘(Microsoft Edge)
1. 打开Edge菜单并选择设置(Settings)。
2. 选择侧边栏上的重置设置(Reset settings)。
3. 选择将设置重置为默认值(Reset settings to their default values)。
4. 选择重置(Reset)以确认。
为什么不尝试第三方密码管理器(Password Manager)？
上面的修复应该帮助您让浏览器重新开始保存或记住密码。但是，如果您想获得更好的登录信息(login info)处理体验，请考虑购买顶级第三方密码管理器(third-party password manager)。它们使保存、同步和管理密码变得不那么麻烦。此外，它们也更加安全。
FIX: Browser Not Remembering Your Passwords
Every major web browser, including Chrome, Firefox, Edge, and Safari, features a built-in password manager that lets yoυ save and auto-fill passwords. Create or type in a sеt of login сredentials, and your browser will ask you іf уоu want it to remember the infо.
Occasionally, however, your browser doesn’t save or remember passwords. For example, incorrectly configured settings, password exceptions, conflicting browser extensions, etc., can cause this problem.
Work your way through the fixes below to get your browser to start saving and remembering passwords again.
Enable Password Saving for Your Browser
If your browser fails to save passwords for every site you sign into, you may need to activate the option that remembers your login info. You can do that by going through your password preferences or autofill settings.
Google Chrome
1. Open the Chrome menu (select icon with three dots at the top right of the window) and select Settings.
2. Select Autofill on the sidebar. Then, pick the option labeled Passwords to the left side of the Settings screen.
3. Turn on the switch next to Offer to save passwords.
Mozilla Firefox
1. Open the Firefox menu (select icon with three stacked lines at the top right of the window) and select Settings.
2. Select Privacy & Security on the sidebar.
3. Scroll down to the Logins and Passwords section and check the boxes next to Ask to save logins and passwords for websites.
Microsoft Edge
1. Open the Edge menu (select icon with three dots at the top right of the window) and select Settings.
2. Select Passwords.
3. Turn on the switch next to Offer to save passwords.
Apple Safari
1. Select Safari on the menu bar and choose Preferences.
2. Switch to the AutoFill tab.
3. Check the box next to User names and passwords.
Remove Site From Never Saved List
Is the issue limited to a specific site or set of sites? Chances are you previously chose not to remember passwords for those sites. If so, your browser won’t ask you to save the login info again unless you remove them from its password exceptions list. To do so, follow these instructions.
Google Chrome
1. Open the Chrome menu and select Settings.
2. Select Autofill > Passwords.
3. Scroll down until you get to the Never Saved section. Then, remove any sites you don’t want to keep within the list by selecting the X icon next to each entry.
Mozilla Firefox
1. Open the Firefox menu and select Settings.
2. Select Privacy & Security on the sidebar.
3. Scroll down to the Logins and Passwords section and select Exceptions.
4. Pick a site and choose the Remove Website button to delete it. Or, select Remove All Websites to delete all entries within the list.
5. Select Save changes.
Microsoft Edge
1. Open the Edge menu and select Settings.
2. Select Passwords.
3. Scroll down to the Never Saved section and delete the entries you want from the list underneath.
Apple Safari
1. Select Safari > Preferences on the menu bar.
2. Switch to the Passwords tab and enter your user account password (or use Touch ID) to unlock your list of saved passwords.
3. Safari’s password manager lumps both saved passwords and exempted sites together, but you can identify entries that belong to the latter group by looking out for the never saved label. After selecting an entry, select the Remove button.
Clear Your Browsing Data
If your browser continues to fail to ask you to save passwords (or if nothing happens when you attempt to remember them), try clearing your browser’s cookies and cache. That usually helps fix issues caused by outdated browsing data.
Google Chrome
1. Open the Chrome menu and select Settings.
2. Select Privacy and security on the sidebar.
3. Select the option labeled Clear browsing data.
4. Set Time Range to All Time and check the boxes next to Cookies and site data and Cached images and files.
5. Select Clear data.
Mozilla Firefox
1. Open the Firefox menu and select Settings.
2. Select Privacy & Security on the sidebar.
3. Scroll down to the Cookies and Site Data section and select Clear Data.
4. Check the boxes next to Cookies and Site Data and Cached Web Content and select Clear.
Microsoft Edge
1. Open the Edge menu and select Settings.
2. Select Privacy, Search, and Services on the sidebar.
3. Under the Clear browsing data section, select Choose What to Clear.
4. Check the boxes next to Cookies and site data and Cached images and files and select Clear Now.
Apple Safari
1. Select Safari > Clear History on the menu bar.
2. Set Clear to all history.
3. Select Clear History.
Disable Your Browser Extensions
Extensions can create conflicts, so check if disabling them restores your browser’s ability to remember passwords. You can then isolate the problematic extension by reactivating them one by one. Here’s how to access your browser’s extensions manager.
Google Chrome
Select the Extensions icon to the top-left of the screen and select Manage Extensions. Or, open the Chrome menu, point to More Tools, and select Extensions.
Mozilla Firefox
Open the Firefox menu and select Add-ons and Themes. Then, select Extensions on the sidebar.
Microsoft Edge
Select the Extensions icon to the top-left of the screen and select Manage Extensions. Or, open the Edge menu and choose Extensions.
Apple Safari
Select Safari > Preferences on the menu bar and switch to the Extensions tab.
Try Saving Passwords Manually
If your browser continues to have trouble remembering passwords for a specific site or set of sites, you can attempt to save the login info manually. Unfortunately, you can only do that on Firefox and Safari.
Mozilla Firefox
1. Open the Firefox menu and select Passwords.
2. Select the Create New Login button to the lower-left corner of the window.
3. Fill in the fields and select Save. Repeat for any other login credentials you want your browser to remember.
Apple Safari
1. Select Safari > Preferences on the menu bar.
2. Select the Passwords tab and unlock your list of saved passwords.
3. Select the Add button. Then, fill in the fields and select Add Password. Next, repeat for any other passwords you want to save.
Enable Passwords Syncing
If your passwords don’t appear to sync between devices, it’s a good idea to check your browser’s sync settings.
Google Chrome
1. Open the Chrome menu and select Settings.
2. Select Sync and Google services.
3. Select Manage what you sync.
4. Turn on the switch next to Passwords.
Mozilla Firefox
1. Open the Firefox menu and select Settings.
2. Select Sync.
3. Under the Syncing section, select Change.
4. Check the box next to Logins and passwords.
5. Select Save Changes.
Microsoft Edge
1. Open the Edge menu and select Settings.
2. Select Sync.
3. Turn on the switch next to Passwords.
Apple Safari
1. Open the Apple menu and select System Preferences.
2. Select Apple ID.
3. Check the box next to Keychain.
Reset Your Browser
If none of the fixes above worked, try resetting your browser to factory defaults. You won’t lose any saved bookmarks or passwords, but it’s best to sync your data to your Google, Firefox, or Microsoft accounts before going ahead.
Note: Safari does not offer a reset option, but you can choose to clear its cookies, cache, and other browsing data instead.
Google Chrome
1. Open the Chrome menu and select Settings.
2. Select Advanced > Reset settings on the sidebar.
3. Select Reset settings to their original defaults.
4. Select Reset settings to confirm.
Mozilla Firefox
1. Open the Firefox menu and point to Help.
2. Select More troubleshooting information.
3. Select Refresh Firefox.
Microsoft Edge
1. Open the Edge menu and select Settings.
2. Select Reset settings on the sidebar.
3. Select Reset settings to their default values.
4. Select Reset to confirm.
Why Not Try a Third-Party Password Manager?
The fixes above should’ve helped you get your browser to start saving or remembering passwords again. But if you want a better experience dealing with your login info, consider investing in a top third-party password manager. They make saving, syncing, and managing passwords less of a hassle. Furthermore, they’re also much more secure.
