这是一个星期六(Saturday)的晚上。您下班了，终于准备好升级您的 PC 操作系统了。所有Microsoft Windows(Microsoft Windows)操作系统的安装过程都相同：下载 ISO 文件(download the ISO file)，将其刻录到磁盘(burn it on a disk)或创建可引导的USB驱动器，然后运行安装。
但是，在安装Windows时，您会遇到一个错误，提示“您的计算机需要的媒体驱动程序丢失。这可能是DVD、USB或硬盘驱动程序。如果您有带有驱动程序的 CD、DVD或USB闪存驱动器，请立即插入。”
这些错误最常发生在Windows 10 v1809（所有版本）、Windows server 2019（所有版本）、Windows 7 和 8、Windows Server 2012 Standard和Windows Server 2008 R2 Standard上。无论(Regardless)版本如何，您都可以使用类似的故障排除方法来解决问题。
是什么导致“您的计算机需要的媒体驱动程序(A Media Driver Your Computer Needs Is)丢失”错误(Error)？
该错误是由于硬件或软件问题而可能发生的常见问题。以下是在安装 Windows 期间出现错误的原因列表：
- 您在安装Windows(Windows) 10（或任何其他版本的Windows）期间(during) 弹出了 DVD 。
- 您使用的DVD(DVD)质量很差。
- 刻录DVD的速度太快了。
- 您的DVD驱动器已损坏，无法正确读取光盘。
- 您下载的ISO文件已损坏。
现在您知道什么会导致此错误，让我们谈谈您可以采取哪些措施来修复它。
检查 DVD 质量
如果您的DVD似乎受到了物理损坏，则DVD驱动器将很难读取光盘上的数据，这可能会导致此错误。您可以通过将光盘插入另一台 PC 或笔记本电脑的光盘驱动器来验证光盘是否损坏（您知道它可以正常工作）。
如果您的DVD损坏，您需要在另一张 DVD上重写(DVD)ISO。
检查 DVD 驱动器
您的光盘可能无法读取的另一个原因是您的DVD驱动器无法正常工作。如果您已经使用了一段时间，镜头可能已经磨损，您需要寻求技术人员的帮助来修复驱动器。
您可以像检查损坏的光盘一样验证您的DVD驱动器是否需要修复。(DVD)只需(Just)插入一张您知道状况良好的不同DVD 。如果您的驱动器无法读取它，则需要修复驱动器。
或者，您可以创建用于安装Windows的可启动(Windows)USB闪存驱动器。您可以使用Rufus之类的实用程序来创建可引导的 USB 记忆棒(create a bootable USB stick)，而不是将ISO刻录到DVD。
如果您使用 Mac 创建可启动的 Windows USB(using a Mac to create a bootable Windows USB)，请确保USB闪存驱动器未格式化为NTFS，因为Mac无法写入NTFS驱动器。您首先需要将USB格式化为FAT32格式并创建一个可启动驱动器。请注意，您仍然(still )需要一个未损坏的ISO文件。
以较慢的速度刻录 DVD
大多数DVD 刻录(DVD)程序都可以让您更改刻录速度。由于快速刻录速度可能会导致媒体驱动程序丢失错误，因此您可能想尝试以较慢的速度刻录DVD ，最好是在最低设置下，只是为了让一切密不透风。(DVD)
在没有安装介质的情况下安装
您可以在不创建可启动媒体的情况下全新安装Windows 。如果您不想创建DVD或USB安装驱动器，您可以使用内置的安装功能简单地安装ISO 。只需(Simply)右键单击ISO文件并选择Mount。
安装后，您将看到一个带有新驱动器号的新驱动器。进入驱动器，您将在那里看到所有安装文件。启动setup.exe文件，选择立即安装(Install now)，然后像往常一样继续安装。
重新下载 ISO 文件
由于Microsoft批量许可服务中心(Licensing Service Center)( VLSC ) 没有列出校验和或SHA1值，因此错误很可能是因为您的ISO文件已损坏。
尝试重新下载ISO文件，最好从Windows 媒体创建(Windows Media Creation)工具，以确保您的Windows安装媒体没有损坏。
尝试另一个 USB 端口
如果您确认ISO文件没有损坏并且您使用的是可启动USB，请尝试使用其他端口。如果您仍然看到缺少驱动程序错误，则问题可能出在特定的USB端口上，可能是因为它已完全停止工作或不支持您的USB 3.0闪存驱动器。
更改 BIOS 设置
如果到目前为止没有任何修复对您有用，您可能需要检查您的BIOS设置是否需要更改。进入 BIOS(entering the BIOS)的过程及其界面因制造商而异，无论您使用的是旧版BIOS还是UEFI。
在大多数情况下，您可以在启动过程中按 F2、F10或Del键进入(Del)BIOS 。另外，您可能会在笔记本电脑的手册中找到该过程。
进入BIOS后，查找USB 3.0设置。将其设置为Auto或Disabled。
接下来，检查SATA模式。SATA（串行高级技术附件(Serial Advanced Technology Attachment)），也称为串行 ATA ，是一种将硬盘驱动器或(Serial-ATA)SSD(SSDs)等存储设备连接到您的 PC 的技术。
如果您的安装媒体使用SATA引导并且您的机器使用IDE（集成驱动电子设备(Integrated Drive Electronics)），您可能会遇到缺少驱动程序错误。IDE提供了更多的兼容性，因此如果您当前的配置使用AHCI，请尝试将其更改为IDE或Compatible（具体术语和界面可能在您的 PC 上有所不同）。
您通常会在BIOS的(BIOS)存储(Storage)配置部分下看到更改此设置的选项。更改设置，保存更改，然后退出BIOS。
您(Did)成功安装 Windows(Successfully Install Windows)了吗？
希望您可以成功解决错误并在您的 PC 上安装Windows 。但是，Windows安装过程容易出现大量错误。在安装Windows时，您可能会遇到从分区表到BIOS 模式(BIOS modes)的几个问题，但修复通常并不难。
FIX: “A Media Driver Your Computer Needs Is Missing” Error
It’s a Saturday еvening. You’re off work аnd finally ready tо upgrade уour PC’s operating system. The installation prосess is the same for all Microsoft Windows operating ѕystems: download the ISO file, burn it on a disk or create a bootable USB drive, and run the installation.
However, when installing Windows, you encounter an error that says, “A media driver your computer needs is missing. This could be a DVD, USB, or hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.”
These errors most commonly occur on Windows 10 v1809 (all editions), Windows server 2019 (all editions), Windows 7 and 8, Windows Server 2012 Standard, and Windows Server 2008 R2 Standard. Regardless of the version, you can use similar troubleshooting methods to fix the issue.
What Causes the “A Media Driver Your Computer Needs Is Missing” Error?
The error is a common issue that can occur because of either a hardware or a software problem. Following is a list of causes for the error during the installation of Windows:
- You ejected the DVD during Windows 10 installation (or any other version of Windows).
- The quality of the DVD you used was poor.
- The speed of burning the DVD was too fast.
- Your DVD drive is damaged and unable to read the disc properly.
- The ISO file you downloaded is corrupt.
Now that you know what can cause this error, let’s talk about what you can do to fix it.
Check DVD Quality
If your DVD seems to have undergone physical damage, the DVD drive will have a tough time reading the data on the disc, which can lead to this error. You can verify if a disc is damaged by inserting it into another PC or laptop’s disc drive (which you know works just fine).
If your DVD is damaged, you’ll need to rewrite the ISO on a different DVD.
Check DVD Drive
Another reason your disc might not be readable is that your DVD drive isn’t functioning properly. If you’ve been using it for some time, the lens might have worn out, and you’ll need to get help from a technician to fix the drive.
You can verify if your DVD drive needs fixing the same way you’d check a damaged disc. Just insert a different DVD that you know is in good condition. If your drive can’t read it, you need to fix the drive.
Alternatively, you can create a bootable USB flash drive for installing Windows. Instead of burning the ISO to a DVD, you can use a utility like Rufus to create a bootable USB stick.
If you’re using a Mac to create a bootable Windows USB, make sure that the USB flash drive isn’t formatted as NTFS because Mac can’t write to NTFS drives. You’ll first need to format the USB to the FAT32 format and create a bootable drive. Note that you still need to have an ISO file that’s not corrupt.
Burn DVD at a Slower Speed
Most DVD-burning programs will let you change the burning speed. Since fast burning speeds can result in the media driver missing error, you might want to try burning the DVD at a slower speed, preferably at the lowest setting, just to make everything airtight.
Install Without Installation Media
You can clean install Windows without creating bootable media. If you don’t want to create a DVD or USB installation drive, you can simply mount the ISO using the built-in mounting feature. Simply right-click on the ISO file and select Mount.
Once it’s mounted, you’ll see a new drive with a new drive letter. Go into the drive, and you’ll see all the installation files there. Launch the setup.exe file, select Install now, and continue the installation like usual.
Re-download the ISO File
Since the Microsoft Volume Licensing Service Center (VLSC) doesn’t list checksums or SHA1 values, there’s a real possibility that the error could be because your ISO file is corrupt.
Try redownloading the ISO file, preferably from the Windows Media Creation tool, to ensure your Windows installation media isn’t corrupt.
Try Another USB Port
If you’ve confirmed that the ISO file isn’t corrupt and you’re using a bootable USB, try using another port. If you still see the missing driver error, the problem could be with the particular USB port, possibly because it has stopped working entirely or doesn’t support your USB 3.0 flash drive.
Change the BIOS Settings
If none of the fixes have worked for you so far, you may want to check if your BIOS settings need to change. The process of entering the BIOS and its interface differs among manufacturers and whether you have legacy BIOS or UEFI.
In most cases, you’ll be able to enter the BIOS by pressing the F2, F10, or Del key during the startup. Plus, you might find the process in your laptop’s manual.
Once you’re in the BIOS, look for USB 3.0 settings. Set it to either Auto or Disabled.
Next, check the SATA mode. SATA (Serial Advanced Technology Attachment), also referred to as Serial-ATA, is a technology that connects storage devices like hard drives or SSDs to your PC.
If your installation media boots with SATA and your machine uses IDE (Integrated Drive Electronics), you might encounter the missing driver error. IDE provides more compatibility, so if your current configuration uses AHCI, try changing it to IDE or Compatible (the exact terms and interface may be different on your PC).
You’ll typically see the option to change this setting under the Storage configuration section in your BIOS. Change the settings, save the changes, and exit the BIOS.
Did You Successfully Install Windows?
Hopefully, you could successfully resolve the error and install Windows on your PC. The Windows installation process is prone to plenty of errors, however. You could run into several problems from partition tables to BIOS modes while installing Windows, but the fixes are usually not that difficult.
