如果您遇到由Ntoskrnl.exe引起的蓝屏(Blue Screen)死机(Death)( BSOD ) 错误,请不要惊慌(t panic),因为许多用户都遇到过此问题,但幸运的是,可以使用本指南解决此错误。当您使用 PC 时,您会注意到您的系统突然死机,接下来您会看到蓝屏(Blue Screen),您需要重新启动 PC 才能访问它。
Ntoskrnl.exe也称为内核映像(kernel image),是系统的基础部分,负责各种系统服务,例如内存管理(memory management),硬件虚拟化(hardware virtualization)等。无论如何(Anyway),不浪费任何时间,让我们看看如何修复Ntoskrnl.exe BSOD蓝屏(Fix Ntoskrnl.exe BSOD Blue Screen error)在下面列出的教程的帮助下出错。
修复 Ntoskrnl.exe BSOD 蓝屏错误(Fix Ntoskrnl.exe BSOD Blue Screen error)
确保(Make)创建一个还原点(restore point) 以防万一(case something)出现问题。
方法 1:运行 Windows 内存诊断(Method 1: Run Windows Memory Diagnostic)
如果您的RAM出现故障,那么确定这一问题的最佳方法是运行Windows 内存诊断工具(Windows Memory Diagnostic Tool)。如果测试结果表明RAM存在一些问题,那么您可以轻松地将其更换为新的,并且可以轻松修复 Fix Ntoskrnl.exe BSOD 蓝屏错误。(fix Fix Ntoskrnl.exe BSOD Blue Screen error.)
1. 在Windows 搜索(Windows search)栏中输入内存并选择“ Windows 内存诊断”。(Windows Memory Diagnostic.)”
2. 在显示的选项集中,选择“立即重新启动并检查问题”。(“Restart now and check for problems.”)
3. 之后Windows将重新启动以检查可能的 RAM 错误。
4. 重新启动您的 PC 以保存更改。
方法二:运行 Memtest86(Method 2: Run Memtest86)
1. 将USB 闪存(USB flash)驱动器连接到您的系统。
2. 下载并安装适用于 USB Key 的Windows Memtest86 自动安装程序(Windows Memtest86 Auto-installer for USB Key)。
3. 右键单击刚刚下载的图像文件(image file)并选择“在此处提取(Extract here)”选项。
4. 解压后,打开文件夹并运行Memtest86+ USB Installer。
5.选择你插入的U盘(USB drive),烧录MemTest86软件(MemTest86 software)(这将格式化你的U盘(USB drive))。
6. 完成上述过程后,将USB插入出现“ (USB)Ntoskrnl.exe BSOD 错误(Ntoskrnl.exe BSOD Error)”的 PC 。
7. 重新启动您的 PC 并确保选择从USB 闪存(USB flash)驱动器启动。
8. Memtest86将开始测试您系统中的内存损坏(memory corruption)。
9. 如果你通过了所有的测试,你可以确定你的记忆是正常工作的。
10. 如果某些步骤不成功,那么Memtest86会发现内存损坏(memory corruption),这意味着“Ntoskrnl.exe BSOD 错误”是因为内存损坏/损坏。
11.要 修复Ntoskrnl.exe蓝屏死机错误( Fix Ntoskrnl.exe Blue Screen of death error),如果发现坏内存扇区,您需要更换您的RAM 。
方法 3:更新 Realtek 音频驱动程序(Method 3: Update Realtek Audio Driver)
有时损坏或过时 的Realtek 音频(Realtek Audio)驱动程序可能会导致此问题,因此您应该尝试使用本指南更新驱动程序:如何在Windows 10中更新(Windows 10)Realtek HD 音频驱动程序(Realtek HD Audio Drivers)。
方法四:重置超频设置(Method 4: Reset Overclocking Settings)
如果您正在对 PC 进行超频,这可能可以解释为什么您会遇到Ntoskrnl.exe BSOD 错误,因为该超频软件会给您的(Ntoskrnl.exe BSOD error)PC 硬件(PC hardware)带来压力,这就是 PC 意外重启并出现BSOD 错误(BSOD error)的原因。要解决此问题,只需重置超频设置或删除任何超频软件。
方法 5:确保 Windows 是最新的(Method 5: Make sure Windows is up to date)
1.按Windows Key + I 然后选择 更新和安全。(Update & Security.)
2. 从左侧,菜单点击Windows Update。
3. 现在单击“检查更新(Check for updates)”按钮以检查任何可用的更新。
4. 如果有任何更新待处理,请单击下载并安装更新。(Download & Install updates.)
5. 下载更新后,安装它们,您的 Windows 将成为最新版本。
方法 6:将 BIOS 设置重置为默认值(Method 6: Reset BIOS Settings to Default)
1. 关闭您的笔记本电脑,然后打开它,同时按 F2、DEL 或 F12( press F2, DEL or F12)(取决于您的制造商)进入BIOS 设置。( BIOS setup.)
2. 现在你需要找到重置选项(reset option)来加载默认配置,(load the default configuration,)它可能被命名为Reset to default、Load factory defaults、Clear BIOS settings、Load setup defaults或类似的东西。
3. 用箭头键选择它,按Enter,然后确认操作。您的BIOS现在将使用其默认设置。(default settings.)
4. 登录Windows后,查看是否能够修复 Ntoskrnl.exe BSOD 蓝屏错误。(Fix Ntoskrnl.exe BSOD Blue Screen error.)
方法 7:运行系统文件检查器并检查磁盘(Method 7: Run System File Checker and Check Disk)
1.打开命令提示符(Command Prompt)。用户可以通过搜索“cmd”然后按 Enter 来执行此步骤。
2.现在在cmd中输入以下内容并回车:
Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
3.等待(Wait)上述过程完成,完成后,重新启动PC。
4. 接下来,运行 CHKDSK来修复文件系统错误(Fix File System Errors)。
5. 让上述过程完成并再次重新启动您的 PC 以保存更改。
方法 8:运行 CCleaner 和 Malwarebytes(Method 8: Run CCleaner and Malwarebytes)
1. 下载并安装 CCleaner & Malwarebytes。
2. 运行 Malwarebytes(Run Malwarebytes)并让它扫描您的系统以查找有害文件。如果发现恶意软件,它将自动删除它们。
3. 现在运行 CCleaner 并选择 Custom Clean。
4. 在自定义清理下,选择 Windows 选项卡(Windows tab)并勾选默认值,然后单击 分析(Analyze)。
5. 分析完成后,确保您确定要删除要删除的文件。(Once Analyze is complete, make sure you’re certain to remove the files to be deleted.)
6. 最后,点击 Run Cleaner 按钮,让CCleaner运行。
7. 要进一步清理您的系统,请 选择注册表选项卡(select the Registry tab),并确保选中以下内容:
8. 点击 Scan for Issues 按钮并允许CCleaner扫描,然后点击 Fix Selected Issues 按钮。
9. 当 CCleaner 询问“您要备份对注册表的更改吗?(Do you want backup changes to the registry?)” 选择是( select Yes)。
10. 备份完成后,单击 修复所有选定问题(Fix All Selected Issues) 按钮。
11. 重新启动您的 PC 以保存更改。
方法 9:执行系统还原(Method 9: Perform System Restore)
1. 按 Windows 键 + R 并输入“ sysdm.cpl ”然后回车。
2. 选择系统保护(System Protection)选项卡并选择系统还原。( System Restore.)
3. 单击下一步(Next)并选择所需的系统还原点(System Restore point)。
4. 按照屏幕提示完成系统还原(system restore)。
5.重新启动后,您可能能够修复Ntoskrnl.exe BSOD蓝屏死机错误。(Fix Ntoskrnl.exe BSOD Blue Screen of death error.)
方法10:清理内存槽(Method 10: Clean Memory Slot)
注意:(Note:)请勿打开您的电脑,因为这可能会使您的保修失效,如果您不知道该怎么做,请将您的笔记本电脑带到服务中心(service center)。如果您不知道自己在做什么,则建议进行专家监督。
尝试将RAM切换到另一个内存插槽(memory slot)中,然后尝试仅使用一个内存,看看是否可以正常使用PC。此外,清洁内存插槽(memory slot)通风口以确保并再次检查这是否解决了问题。如果您有两个RAM插槽,则卸下两个RAM,清洁插槽,然后插入RAM只有一个插槽,看看问题是否已解决。如果没有,那么再次对另一个插槽执行相同的操作,看看这是否有助于解决问题。如果您仍然面临Ntoskrnl.exe BSOD 错误(Ntoskrnl.exe BSOD Error),那么您需要更换新的RAM。
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就是这样,您已成功修复 Ntoskrnl.exe BSOD 蓝屏错误(Fix Ntoskrnl.exe BSOD Blue Screen error),但如果您对这篇文章仍有任何疑问,请随时在评论部分提出。
Fix Ntoskrnl.exe BSOD Blue Screen error
If you’re facing the Blue Screen of Death (BЅOD) errоr caused by Ntoskrnl.exe, don’t panic as many users have faced this issue, but thankfully, this error can be resolνed using thiѕ guide. When you are using your PC, уou will notice that your system suddenly freezes and the next thing you know, yоu’re on a Blue Screen, and you nеed to restart yoυr PC to access it.
Ntoskrnl.exe is also known as kernel image and is a fundamental part of the system responsible for various system services such as memory management, hardware virtualization, etc. Anyway, without wasting any time, let’s see How to Fix Ntoskrnl.exe BSOD Blue Screen error with the help of the below-listed tutorial.
Fix Ntoskrnl.exe BSOD Blue Screen error
Make sure to create a restore point just in case something goes wrong.
Method 1: Run Windows Memory Diagnostic
If you have a faulty RAM, then the best way to determine this is to run the Windows Memory Diagnostic Tool. If the test results indicate that RAM has some issues, then you can easily replace it with a new one and can easily fix Fix Ntoskrnl.exe BSOD Blue Screen error.
1. Type memory in the Windows search bar and select “Windows Memory Diagnostic.”
2. In the set of options displayed, select “Restart now and check for problems.”
3. After which Windows will restart to check for possible RAM errors.
4. Reboot your PC to save changes.
Method 2: Run Memtest86
1. Connect a USB flash drive to your system.
2. Download and install Windows Memtest86 Auto-installer for USB Key.
3. Right-click on the image file which you just downloaded and selected “Extract here” option.
4. Once extracted, open the folder and run the Memtest86+ USB Installer.
5. Choose you’re plugged in a USB drive, to burn the MemTest86 software (This will format your USB drive).
6. Once the above process is finished, insert the USB to the PC in which you’re getting the “Ntoskrnl.exe BSOD Error“.
7. Restart your PC and make sure that boot from the USB flash drive is selected.
8. Memtest86 will begin testing for memory corruption in your system.
9. If you have passed all the test, you can be sure that your memory is working correctly.
10. If some of the steps were unsuccessful, then Memtest86 will find memory corruption which means “Ntoskrnl.exe BSOD Error” is because of bad/corrupt memory.
11. To Fix Ntoskrnl.exe Blue Screen of death error, you will need to replace your RAM if bad memory sectors are found.
Method 3: Update Realtek Audio Driver
Sometimes corrupted or outdated Realtek Audio drivers can cause this issue, so you should try updating the drivers using this guide: How to Update Realtek HD Audio Drivers in Windows 10.
Method 4: Reset Overclocking Settings
If you’re overclocking your PC, this might explain why you’re facing the Ntoskrnl.exe BSOD error, as this overclocking software puts a strain on your PC hardware which is why PC restarts unexpectedly giving the BSOD error. To fix this issue simple reset the overclocking settings or remove any overclocking software.
Method 5: Make sure Windows is up to date
1.Press Windows Key + I then select Update & Security.
2. From the left-hand side, menu clicks on Windows Update.
3. Now click on the “Check for updates” button to check for any available updates.
4. If any updates are pending, then click on Download & Install updates.
5. Once the updates are downloaded, install them, and your Windows will become up-to-date.
Method 6: Reset BIOS Settings to Default
1. Turn off your laptop, then turn it on and simultaneously press F2, DEL or F12 (depending on your manufacturer) to enter into BIOS setup.
2. Now you’ll need to find the reset option to load the default configuration, and it may be named Reset to default, Load factory defaults, Clear BIOS settings, Load setup defaults, or something similar.
3. Select it with your arrow keys, press Enter, and confirm the operation. Your BIOS will now use its default settings.
4. Once you’re logged into Windows see if you’re able to Fix Ntoskrnl.exe BSOD Blue Screen error.
Method 7: Run System File Checker and Check Disk
1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.
2. Now type the following in the cmd and hit enter:
Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
3. Wait for the above process to finish and once done, restart your PC.
4. Next, run CHKDSK to Fix File System Errors.
5. Let the above process complete and again reboot your PC to save changes.
Method 8: Run CCleaner and Malwarebytes
1. Download and install CCleaner & Malwarebytes.
2. Run Malwarebytes and let it scan your system for harmful files. If malware is found, it will automatically remove them.
3. Now run CCleaner and select Custom Clean.
4. Under Custom Clean, select the Windows tab and checkmark defaults and click Analyze.
5. Once Analyze is complete, make sure you’re certain to remove the files to be deleted.
6. Finally, click on the Run Cleaner button and let CCleaner run its course.
7. To further clean your system, select the Registry tab, and ensure the following are checked:
8. Click on the Scan for Issues button and allow CCleaner to scan, then click on the Fix Selected Issues button.
9. When CCleaner asks “Do you want backup changes to the registry?” select Yes.
10. Once your backup has completed, click on the Fix All Selected Issues button.
11. Restart your PC to save changes.
Method 9: Perform System Restore
1. Press Windows Key + R and type”sysdm.cpl” then hit enter.
2. Select the System Protection tab and choose System Restore.
3. Click Next and choose the desired System Restore point.
4. Follow the on-screen instruction to complete system restore.
5. After reboot, you may be able to Fix Ntoskrnl.exe BSOD Blue Screen of death error.
Method 10: Clean Memory Slot
Note: Don’t open your PC as it may void your warranty, if you don’t know what to do, please take your laptop to the service center. If you don’t know what you are doing, then expert supervision is recommended.
Try to switch RAM in another memory slot then try using only one memory and see if you can use the PC normally. Also, clean memory slot vents to be sure and again check if this fixes the issue. If you have two RAM slots, then remove both RAM’s, clean the slot and then insert RAM is only one slot and see if the issue is resolved. If it didn’t, then again do the same thing with another slot and see if this helps fix the issue. If you are still facing the Ntoskrnl.exe BSOD Error, then you need to replace the RAM with a new one.
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That’s it you have successfully Fix Ntoskrnl.exe BSOD Blue Screen error but if you still have any questions regarding this post then feel free to ask them in the comment’s section.