Steam 是视频游戏爱好者的首选平台，当您想要进入游戏时，有时会遇到令人讨厌的问题。臭名昭著的“Steam 错误代码 E20”就是这样一个美中不足，但大多数时候，您可以快速解决它。
了解 Steam 错误代码 E20
在开始故障排除过程之前，让我们首先了解为什么会出现此错误。
E20错误通常在您的互联网连接出现问题时出现，例如防火墙或防病毒软件干扰您与Steam(E20)服务器(Steam)的连接。您可能会看到这样的消息：“出了点问题。与Steam(Steam)通信时出现问题。请(Please)稍后再试。”
但是，其他问题也可能会触发此错误，包括路由器、VPN或网络设置的问题。如果Steam(Steam)客户端尝试连接到服务器时发生超时，也可能会导致E20错误。
修复Steam 错误代码 E20 之前 – Steam 是否已关闭(Steam Error Code E20 – Is Steam Down)？
我们知道您很想解决这个问题，但在您花时间执行故障排除步骤之前，最好先看看问题是否出在 Steam 端。
不要假设连接问题是您可以控制的。如果 Steam 服务器出现问题，这是一个重要的诊断事实。
前往SteamStat或DownDetector等网站，检查(DownDetector)Steam是否存在已知问题。如果有，您可以跳过下面的任何提示，尝试最终解决问题。
1. 检查您的互联网连接
首先，您必须确保您的互联网连接稳定。断开当前网络并重新连接。您还可以尝试切换到其他Wi-Fi或有线网络，看看是否可以解决问题。检查路由器的配置，因为这可能会导致问题。
对一般的互联网连接问题进行故障排除可能很棘手，我们无法在此深入讨论，因此您可能需要查看我们的互联网连接故障排除指南(internet connection troubleshooting guide)以获取深入的提示和技巧。
2.检查(Review)您的防火墙(Firewall)和防病毒设置(Antivirus Settings)
您计算机上的Windows Defender或其他防病毒或防火墙软件有时会干扰Steam，从而导致E20错误。
- (Navigate)单击“开始”按钮(Start Button)导航到防火墙设置，然后搜索“Windows Defender 防火墙”。并从结果中选择它。
- 在左侧，您会看到一个选项列表；选择“允许(Allow)应用程序或功能通过Windows Defender 防火墙”(Windows Defender Firewall)。
- 在允许的应用程序和功能列表中查找 Steam。如果不存在，请单击“更改设置”(Change Settings)，
- 接下来，选择允许其他应用程序。
- 浏览(Browse)到 Steam 的位置。默认补丁是C: Program Files\ ( x86 )SteamSteam.exe。
- 突出显示 Steam.exe(Highlight Steam.exe)，然后选择打开(Open)。
- 现在选择添加。
确保(Make)私人和公共复选框均已选中，以便允许 Steam 通过私人网络和公共网络。另外，请检查您的防病毒软件。将 Steam 添加到允许的应用程序列表中，确保它不会阻止 Steam。
3.检查您的路由器设置
路由器是小型独立网络计算机，具有防火墙和防病毒或恶意软件设置，具体取决于您当前拥有的型号。
通常，当您可以通过网络浏览器访问被阻止的站点时，您的路由器会将您重定向到浏览器内的警告页面，让您知道是路由器阻止了访问。但是，如果这种情况通过Steam(Steam)等客户端发生，您将得到的只是一般的E20错误。
每个路由器都有不同的方法来访问其内部设置。最常见的做法是在浏览器中输入IP地址（例如192.168.1.1），这将带您进入路由器的登录页面。地址、默认用户名和密码通常位于路由器底部或用户手册中。
现代路由器也有智能手机应用程序；如果您已经进行了设置，这可能是一种更友好的设置方式。
但是，您可以进入路由器设置并检查防火墙设置下的被阻止站点和 IP 地址列表以及标记为反恶意软件或防病毒的任何位置。
4.刷新Steam缓存
E20错误可能是由于Steam缓存损坏造成的(E20)。要重置该缓存，您必须执行特殊命令。以下是如何冲洗它：
- 彻底关闭Steam。您可能需要打开任务管理器(Task Manager)并手动结束所有Steam进程。
- 按(Press)Windows键 + R，输入“steam://flushconfig” ，(Windows)然后按Enter。
此命令将清除Steam缓存，您不会得到任何确认，但您会看到Steam从头开始启动。如果没有，您可能没有正确终止所有Steam进程，必须重试。
5.使用命令提示符(Use Command Prompt)重置IP地址(IP Address)和DNS
在某些情况下，重置 IP 地址和DNS可能有助于修复E20错误。
为此，请在搜索栏中键入“cmd”打开命令提示符。之后，您应该右键单击“命令提示符”(Command Prompt)，选择“以管理员身份运行”，或从(Run)“开始”菜单(Start Menu)的应用程序信息窗格中选择相同的命令。
依次输入以下命令，每输入一条后按Enter键：
- ipconfig /发布
- ipconfig /更新
- ipconfig /flushdns
运行这些命令后，尝试再次连接到Steam。
6.更新或重新安装Steam客户端(Reinstall Steam Client)
有时，更新您的Steam客户端可以解决该问题。要检查更新，请打开Steam并(Steam)单击左上角的Steam ，然后(Steam)单击 检查(Check)Steam 客户端更新(Steam Client Updates)。如果有可用更新，请安装它并尝试重新连接。
如果更新不起作用，请考虑卸载并重新安装Steam客户端。执行此操作之前，请记住卸载将删除您的所有游戏文件，但您的数据（包括游戏进度）在Steam(Steam)服务器上将是安全的。
要卸载Steam ，请在(Steam)“开始”菜单(Start Menu)中搜索“添加或删除程序” ，然后选择它。然后搜索Steam，并通过右侧下拉菜单卸载它。
7.检查兼容性(Compatibility)并以管理员身份(Administrator)运行(Run)
以兼容模式或以管理员身份运行Steam有时可以解决问题。
找到Steam快捷方式，右键单击它，选择“属性”(Properties)，然后选择“兼容性”(Compatibility)。
选中以兼容模式运行(Run)此程序，然后从下拉列表中选择您的Windows版本。(Windows)
您可以通过在上面选择“属性”的同一菜单中选择“以管理员身份
运行(Run)”来以管理员身份运行Steam 。
8. 验证游戏文件(Game Files)的完整性(Integrity)
有时，错误可能是由于游戏文件问题造成的。Steam 有一个内置功能，可让您检查和修复这些文件的完整性。
为此，请打开Steam客户端并转到您的库 - 右键单击导致问题的游戏并选择“属性”(Properties)。在出现的窗口中，单击“已安装文件”(Installed Files)选项卡并验证游戏文件的完整性。
然后 Steam 将检查所有文件并下载任何丢失或损坏的文件。
9.禁用VPN或代理服务器
如果您使用的是VPN或代理服务器(proxy server)，这可能就是您看到E20错误的原因。虽然VPN可以帮助保护您的数据，但它有时会干扰您与Steam服务器的连接。禁用您的VPN或代理并尝试再次连接到Steam。
注意：使用VPN违反 Steam 的服务条款，尤其是在试图规避地理限制时。在极端情况下，您的帐户甚至可能被禁止或关闭。因此，我们强烈建议避免在该软件中使用VPN。如果您的VPN支持“分割隧道(split tunnelling)”，您可以使用它从您的VPN流量
中排除Steam 。
10 更新网络驱动程序
过时的网络驱动程序可能会导致连接问题，从而导致E20错误。要更新您的驱动程序：
- 从“开始”菜单中(Start Menu)搜索“设备管理器” ，并在出现时选择它。
- 展开(Expand)“设备管理器”窗口中的(Device Manager)“网络(Network)适配器”部分，右键单击您的网络设备，然后选择“更新(Update)驱动程序”。
- 选择(Choose Search)自动搜索更新的驱动程序软件并按照提示操作。
11.更改Steam服务器区域
有时，您连接的服务器可能会过载或遇到问题。
更改服务器区域可以解决此问题。在您的 Steam 应用程序中，单击左上角的 Steam，选择“设置”(Settings)，然后选择“下载”(Downloads)。
您将在“下载区域”(Download Region)下看到一个下拉菜单。选择不同的区域并尝试重新连接。
注意：更改这些设置不会更改您的Steam商店区域，只会更改您下载游戏的服务器。
12.禁用或删除冲突软件(Conflicting Software)
有些软件可能会与Steam发生冲突，导致E20错误。这可能包括恶意软件或您计算机上运行的特定其他应用程序。运行恶意软件扫描以确保您的计算机干净，并在运行Steam之前尝试关闭所有非必要的应用程序。在互联网上搜索已知会干扰Steam 的(Steam)应用程序。
13.重置网络连接(Reset Network Connections)和设置(Settings)
如果上述解决方案均无效，请将您的网络设置重置为默认值：
- 在“开始”菜单(Start Menu)中，搜索“网络和 Internet”并选择它。
- 选择高级网络设置。
- 选择网络重置。
- 接下来，在阅读有关将重置的所有内容的警告后，选择立即重置。(Reset)
重置后，您需要重新启动计算机。
14. 咨询社区
如果您仍然遇到问题，请记住您并不孤单！Steam 社区(Steam community)是寻找建议和解决方案的好地方。查看讨论区，了解遇到相同问题的其他用户的提示。
15.联系Steam支持
如果所有其他方法都失败，可能是时候联系Steam 支持(Steam Support)了。他们的常见问题解答部分提供了大量信息。或者，您可以直接联系他们的客户支持。
请记住(Remember)，每个计算机系统都是独一无二的，对一个用户有效的系统可能不适用于另一个用户。找到适合您的解决方案可能需要一些时间和耐心。有了这些提示，您将有一个良好的起点来解决Steam 错误代码 E20(Steam Error Code E20)并立即恢复游戏。
Top 15 Ways to Fix Steam Error Code E20
Steam, the go-to platform for video game enthυsiasts, sometіmes throws nasty curveballs when you want to get into your games. The infamous “Steam Error Code E20” is one sυch fly in the ointment, but most of thе time, you can work around it quіckly.
Understanding Steam Error Code E20
Before heading into the troubleshooting process, let’s understand why this error occurs in the first place.
The E20 error usually appears when there’s a problem with your internet connection, such as a firewall or antivirus software interfering with your connection to the Steam server. You’ll likely see the message, “Something went wrong. There was a problem communicating with Steam. Please try again later.”
However, other issues might also trigger this error, including problems with your router, VPN, or network settings. If a timeout occurs while the Steam client tries to connect to the server, it might also result in an E20 error.
Before Fixing Steam Error Code E20 – Is Steam Down?
We know you’re raring to go and fix this issue, but before you spend any time on the troubleshooting steps, it’s a good idea to see if the problem isn’t on Steam’s end.
Refrain from assuming the connection problem is something you have control over. If there are issues with Steam’s servers, that’s an essential diagnostic fact.
Head over to a site like SteamStat or DownDetector and check if there are known issues with Steam. If there are, you can skip any of the tips below that try to fix the problems at your end.
1. Check Your Internet Connection
First, you must ensure your internet connection is stable. Disconnect from your current network and reconnect. You could also try switching to another Wi-Fi or wired network to see if that resolves the issue. Check your router’s configuration, as this could contribute to the problem.
Troubleshooting general internet connectivity issues can be tricky, and we can’t cover it in depth here, so you may want to check out our internet connection troubleshooting guide for in-depth tips and tricks.
2. Review Your Firewall and Antivirus Settings
Windows Defender or other antivirus or firewall software on your computer can sometimes interfere with Steam, resulting in the E20 error.
- Navigate to your firewall settings by clicking the Start Button, then search for “Windows Defender Firewall.” and select it from the results.
- On the left side, you’ll see a list of options; choose Allow an app or feature through Windows Defender Firewall.
- Look for Steam in the list of allowed apps and features. If it’s not there, click Change Settings,
- Next, select Allow another app.
- Browse to Steam’s location. The default patch is C:\ Program Files\(x86)\Steam\Steam.exe.
- Highlight Steam.exe and then select Open.
- Now select Add.
Make sure both private and public boxes are checked, so that Steam is allowed through private networks and public networks. Also, check your antivirus software. Ensure it isn’t blocking Steam by adding it to the list of permitted applications.
3. Check Your Router Settings
Routers are small self-contained network computers and have their firewalls and antivirus or malware settings, depending on the model you currently have.
Usually, when you can access a blocked site through a web browser, your router will redirect you to an in-browser warning page letting you know that it was the router blocking access. However, if this happens through a client like Steam, all you’ll get is the generic E20 error.
Every router has a different method to access its internal settings. The most common practice is to enter an IP address (e.g., 192.168.1.1) into a browser, which will take you to the router’s login page. The address, default username, and password are usually on the bottom of the router or in the user manual.
Modern routers also have smartphone apps; if you’ve already set that up, it can be a friendlier way of getting to the settings.
However, you get into your router settings and check the list of blocked sites and IP addresses under firewall settings and any locations labeled anti-malware or antivirus.
4. Flush Steam Cache
The E20 error could result from a corrupt Steam cache. To reset that cache, you have to execute a special command. Here’s how to flush it:
- Completely close Steam. You may have to open the Task Manager and manually end all Steam processes.
- Press the Windows key + R, type ‘steam://flushconfig,’ and press Enter.
This command will clear the Steam cache, and you won’t get any confirmation, but you will see Steam start up from scratch. If not, you probably did not kill all Steam processes correctly and will have to try again.
5. Use Command Prompt to Reset IP Address and DNS
In some cases, resetting your IP address and DNS might help fix the E20 error.
To do this, open the command prompt by typing “cmd” into the search bar. After that, you should right-click Command Prompt, choose Run as administrator, or select the same from the app’s info pane in the Start Menu.
Type in the following commands one after the other, pressing Enter after each one:
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
After running these commands, try connecting to Steam again.
6. Update or Reinstall Steam Client
Sometimes, updating your Steam client could fix the issue. To check for updates, open Steam and click Steam in the top left corner, then Check for Steam Client Updates. If an update is available, install it and try to reconnect.
If updating doesn’t work, consider uninstalling and reinstalling the Steam client. Before you do this, remember that uninstalling will remove all your game files, but your data, including game progress, will be safe on the Steam server.
To uninstall Steam, search for “Add or remove programs” in the Start Menu and then select it. Then search for Steam, and uninstall it via the right-hand drop-down menu.
7. Check Compatibility and Run as Administrator
Running Steam in compatibility mode or as an administrator can sometimes solve the issue.
Find the Steam shortcut, right-click it, select Properties, then Compatibility.
Check Run this program in compatibility mode and choose your version of Windows from the drop-down list.
You can run Steam as an administrator by selecting “Run as administrator” in the same menu you selected “Properties” above.
8. Verify the Integrity of Game Files
Sometimes, the error could be due to a problem with the game files. Steam has a built-in feature that lets you check and repair the integrity of these files.
To do this, open the Steam client and go to your library—Right-click on the game causing trouble and select Properties. In the window that appears, click on the Installed Files tab and Verify the integrity of the game files.
Steam will then check all the files and download any missing or damaged ones.
9. Disable VPN or Proxy Servers
If you’re using a VPN or a proxy server, it could be why you’re seeing the E20 error. While a VPN can help protect your data, it can sometimes interfere with your connection to the Steam server. Disable your VPN or proxy and try connecting to Steam again.
Note: Using a VPN is against Steam’s terms of service, especially if trying to circumvent geographical restrictions. In extreme cases, your account may even be banned or closed. So we strongly recommend avoiding using a VPN with the software. If your VPN supports “split tunnelling,” you can use this to exclude Steam from your VPN traffic.
10 Update Network Driver
Outdated network drivers could cause connection issues leading to the E20 error. To update your driver:
- Search for “Device Manager” from the Start Menu and select it when it appears.
- Expand the Network adapters section in the Device Manager window, right-click on your network device, and select Update driver.
- Choose Search automatically for updated driver software and follow the prompts.
11. Change Steam Server Region
Sometimes, the server you’re connected to might be overloaded or experiencing issues.
Changing your server region could resolve this problem. In your Steam app, click on Steam in the top left corner, select Settings, then select Downloads.
You’ll see a drop-down menu under Download Region. Select a different region and try reconnecting.
Note: Changing these settings does not change your Steam store region, only which server your games are downloaded from.
12. Disable or Remove Conflicting Software
Some software can conflict with Steam, leading to the E20 error. This can include malware or specific other applications running on your computer. Run a malware scan to ensure your computer is clean, and try closing any non-essential applications before you run Steam. Do an internet search for applications known to interfere with Steam.
13. Reset Network Connections and Settings
If none of the above solutions work, reset your network settings to their defaults:
- In the Start Menu, search for “Network & Internet” and select it.
- Select Advanced network settings.
- Select Network reset.
- Next, select Reset now after reading the warning about everything that will be reset.
After resetting, you’ll need to restart your computer.
14. Consult the Community
If you’re still having trouble, remember that you’re not alone! The Steam community is a great place to find advice and solutions. Check the discussion boards for tips from other users who have encountered the same problem.
15. Contact Steam Support
If all else fails, it might be time to contact Steam Support. Their FAQs section has a wealth of information. Or, you can directly contact their customer support.
Remember, each computer system is unique, and what works for one user may not work for another. Finding the solution that works for you may take some time and patience. With these tips, you’ll have a good starting point to tackle Steam Error Code E20 and get back to gaming in no time.
