许多用户报告了Windows 10无法完全关闭的问题;相反,他们必须使用电源按钮(power button)来完全关闭他们的 PC。这似乎是 Windows 10 的另一个关键问题,因为(Windows 10)最近从早期版本的操作系统升级到Windows 10的用户似乎正面临这个问题。
因此,最近升级到Windows 10的用户无法正常关闭计算机,就好像他们试图关闭一样,只有屏幕变黑。但是,系统仍然处于打开状态,因为仍然可以看到键盘灯,Wifi灯也打开,简而言之,计算机(computer isn)没有正常关闭。关闭的唯一方法是按住电源按钮(power button)5-10 秒以强制关闭系统,然后重新打开。
此问题的主要原因似乎是Windows 10的一项称为快速启动(Fast Startup)的功能。快速启动(Fast Startup)可帮助您的计算机比正常启动更快地启动。它基本上结合了休眠和关机属性,为您提供更快的启动体验。快速启动(Fast startup)会在您关闭 PC 时将您计算机的一些系统(s system)文件保存到休眠文件(hibernation file)(hiberfil.sys),当您打开系统时,Windows将使用休眠文件(hibernation file)中保存的这些文件以极快的速度启动。
如果您遇到无法完全关闭计算机的问题。似乎快速启动(Fast Startup)使用了诸如RAM 和处理器(RAM and processor)之类的资源来将文件保存在休眠文件(hibernation file)中,并且即使在计算机关闭后也不会释放这些资源。因此,不要浪费任何时间,让我们(time let)看看如何使用下面列出的故障排除指南实际(troubleshooting guide)修复 Windows 10(Fix Windows 10)不会完全关闭问题。
修复 Windows 10(Fix Windows 10)不会完全关闭
确保(Make)创建一个还原点(restore point) 以防万一(case something)出现问题。
方法一:禁用快速启动(Method 1: Disable Fast Startup)
1. 按 Windows 键 + R 然后输入powercfg.cpl 并按回车键打开电源选项(Power Options)。
2. 单击左上栏中的选择电源按钮的功能。(Choose what the power buttons do)
3. 接下来,单击更改当前不可用的设置。(Change settings that are currently unavailable.)
4.取消选中关机设置下的启用快速启动。(Uncheck Turn on Fast startup)
5. 现在单击保存更改并重新启动(Save Changes and Restart)您的 PC。
如果上述方法无法禁用快速启动,请尝试以下操作:
1. 按Windows Key + X,然后单击命令提示符(管理员)。(Command Prompt (Admin).)
2. 在 cmd 中键入以下命令并按Enter:
powercfg -h 关闭(powercfg -h off)
3. 重启以保存更改。
这绝对应该 修复 Windows 10 不会完全关闭的问题 (Fix Windows 10 will not shut down completely issue ),然后继续下一个方法。
方法 2:执行干净启动(Method 2: Perform a Clean Boot)
有时 3rd方软件可能与(party software)System冲突,因此System可能无法完全关闭。为了修复 Windows 10 不会完全关闭(Fix Windows 10 will not shut down completely),您需要在 PC 中执行干净启动并逐步诊断问题(issue step)。
方法 3:回滚 Intel 管理引擎接口驱动程序(Method 3: Rollback Intel Management Engine Interface Drivers)
1. 按 Windows 键 + R 然后输入devmgmt.msc并按Enter打开设备管理器(Device Manager)。
2. 现在展开系统设备(System device),然后右键单击英特尔管理引擎接口( Intel Management Engine Interface)并选择属性。(Properties.)
3. 现在切换到驱动程序选项卡(Driver tab),然后单击回滚驱动程序。(Roll Back Driver.)
4. 重新启动您的 PC 以保存更改。
5. 如果问题未解决,则再次从设备管理器转到英特尔管理引擎接口属性。(Intel Management Engine Interface Properties)
6. 切换到驱动程序选项卡并单击更新驱动程序(click Update driver)并选择自动搜索更新的(Search)驱动程序软件(driver software),然后单击下一步(Next)。
7. 这将自动将Intel Management Engine更新为最新的驱动程序。
8.重新启动您的PC,看看您是否可以完全关闭您的计算机。
9. 如果仍然卡住,请从设备管理器中卸载( uninstall)英特尔管理引擎接口驱动程序。( Intel Management Engine Interface drivers)
10. 重新启动您的PC,Windows(PC and Windows)将自动安装默认驱动程序。
方法四:取消勾选英特尔管理引擎接口以关闭设备以节省电量(Method 4: Uncheck Intel Management Engine Interface to turn off the device to save power)
1. 按 Windows 键 + R 然后输入devmgmt.msc并按Enter打开设备管理器(Device Manager)。
2. 现在展开系统设备(System device),然后右键单击英特尔管理引擎接口(Intel Management Engine Interface)并选择属性。
3.切换到电源管理选项卡并取消选中“(Power Management tab and uncheck “)允许计算机关闭此设备以节省电源”。(Allow the computer to turn off this device to save power.)”
4. 单击应用,然后单击确定。(OK.)
5. 重新启动您的 PC 以保存更改。
方法 5:禁用 Intel 管理引擎接口(Method 5: Disable Intel Management Engine Interface)
1. 按 Windows 键 + R 然后输入devmgmt.msc并按Enter打开设备管理器(Device Manager)。
2. 现在展开系统设备(System device),然后右键单击英特尔管理引擎接口( Intel Management Engine Interface)并选择禁用。(Disable.)
3. 如果要求确认,请选择Yes/OK。
4. 重新启动您的 PC 以保存更改。
方法 6:运行 Windows 更新(Method 6: Run Windows Update)
1. 按 Windows Key + I 打开设置,然后单击 更新和安全。( Update & Security.)
2. 从左侧,菜单点击Windows Update。
3. 现在单击“检查更新(Check for updates)”按钮以检查任何可用的更新。
4. 如果有任何更新待处理,请单击下载并安装更新。(Download & Install updates.)
5. 下载更新后,安装它们,您的 Windows 将成为最新版本。
方法 7:运行 Windows 更新疑难解答(Method 7: Run Windows Update Troubleshooter)
1.在Windows 搜索栏中(Windows Search bar and click)键入疑难解答(troubleshooting),然后单击疑难解答。(Troubleshooting.)
2. 接下来,从左侧窗口(left window)的窗格中选择(pane select) 查看全部。(View all.)
3. 然后从解决计算机(Troubleshoot computer)问题列表中选择Windows 更新。(Windows Update.)
4. 按照屏幕上的说明运行 Windows 更新疑难解答(Windows Update Troubleshoot run)。
5. 重新启动您的 PC 以保存更改。
这应该可以帮助您修复 Windows 10 不会完全关闭的问题( Windows 10 will not shut down completely issue) ,但如果没有,请继续使用下一个方法。
方法8:修复安装Windows 10(Method 8: Repair Install Windows 10)
这种方法是最后的手段,因为如果没有任何效果,那么这种方法肯定会修复您 PC 的所有问题。修复安装(Repair Install)使用就地升级来修复系统问题,而不会删除系统上存在的用户数据。因此,请按照本文查看如何轻松(Easily)修复(How)安装Windows 10(Repair Install Windows 10) 。
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就是这样,您已成功修复 Windows 10 不会完全关闭,(Fix Windows 10 will not shut down completely)但如果您对本指南仍有任何疑问,请随时在评论部分提出。
Fix Windows 10 will not shut down completely
Many users are reporting an issue where Windows 10 will not shut down completely; instead, they have to use the power button to shut down their PC completelу. This seems to another crucial issue with Windows 10 as the user who has recently upgraded from an earlier versiоn of OS to Windows 10 seems to be facing this issue.
So users who recently upgraded to Windows 10 are not able to shut down their computer properly as if they try to shut down, only the screen goes blank. However, the system is still ON as the keyboard lights are still visible, Wifi lights are also ON, and in short, the computer isn’t shut down properly. The only way to shut down is to press the power button for 5-10 seconds to force shut down the system and then turn it ON again.
The main cause of this issue seems to be a feature of Windows 10 called Fast Startup. Fast Startup helps your computer start faster than the normal startup. It basically combines the hibernation and shutdown properties to give you a faster boot-up experience. Fast startup saves some of your computer’s system files to a hibernation file (hiberfil.sys) when you shut down your PC, and when you turn ON your system, Windows will use these saved files from hibernation file to boot extremely fast.
In case you are suffering from the issue of not being able to shut down your computer completely. It seems like Fast Startup uses up resources such as RAM and processor to save files in the hibernation file and is not letting go of these resources even after the computer has been shut down. So without wasting any time let’s see how to actually Fix Windows 10 will not shut down completely issue with the below-listed troubleshooting guide.
Fix Windows 10 will not shut down completely
Make sure to create a restore point just in case something goes wrong.
Method 1: Disable Fast Startup
1. Press Windows Key + R then type powercfg.cpl and hit enter to open Power Options.
2. Click on Choose what the power buttons do in the top-left column.
3. Next, click on Change settings that are currently unavailable.
4. Uncheck Turn on Fast startup under Shutdown settings.
5. Now click Save Changes and Restart your PC.
If the above fails to disable fast startup, then try this:
1. Press Windows Key + X then click Command Prompt (Admin).
2. Type the following command in cmd and hit Enter:
powercfg -h off
3. Reboot to save changes.
This should definitely Fix Windows 10 will not shut down completely issue but then continue to the next method.
Method 2: Perform a Clean Boot
Sometimes 3rd party software can conflict with System, and therefore the System might not shut down completely. In order Fix Windows 10 will not shut down completely, you need to perform a clean boot in your PC and diagnose the issue step by step.
Method 3: Rollback Intel Management Engine Interface Drivers
1. Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.
2. Now expand System device then right-click on Intel Management Engine Interface and select Properties.
3. Now switch to Driver tab and click Roll Back Driver.
4. Reboot your PC to save changes.
5. If the issue is not resolved, then again go to Intel Management Engine Interface Properties from Device Manager.
6. Switch to Driver tab and click Update driver and select Search automatically for updated driver software and then click Next.
7. This will automatically update Intel Management Engine to latest drivers.
8. Reboot your PC and see if you can completely shut down your computer or not.
9. If you’re still stuck then uninstall Intel Management Engine Interface drivers from device manager.
10. Reboot your PC and Windows will automatically install the default drivers.
Method 4: Uncheck Intel Management Engine Interface to turn off the device to save power
1. Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.
2. Now expand System device then right-click on Intel Management Engine Interface and select Properties.
3. Switch to Power Management tab and uncheck “Allow the computer to turn off this device to save power.”
4. Click Apply, followed by OK.
5. Reboot your PC to save changes.
Method 5: Disable Intel Management Engine Interface
1. Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.
2. Now expand System device then right-click on Intel Management Engine Interface and select Disable.
3. If asked for confirmation, select Yes/OK.
4. Reboot your PC to save changes.
Method 6: Run Windows Update
1. Press Windows Key + I to open Settings then click on Update & Security.
2. From the left-hand side, menu clicks on Windows Update.
3. Now click on the “Check for updates” button to check for any available updates.
4. If any updates are pending, then click on Download & Install updates.
5. Once the updates are downloaded, install them, and your Windows will become up-to-date.
Method 7: Run Windows Update Troubleshooter
1.Type troubleshooting in Windows Search bar and click on Troubleshooting.
2. Next, from the left window, pane select View all.
3. Then from the Troubleshoot computer problems list select Windows Update.
4. Follow on-screen instruction and let the Windows Update Troubleshoot run.
5. Restart your PC to save changes.
This should help you fix Windows 10 will not shut down completely issue but if not then continue with the next method.
Method 8: Repair Install Windows 10
This method is the last resort because if nothing works out, then, this method will surely repair all problems with your PC. Repair Install uses an in-place upgrade to repair issues with the system without deleting user data present on the system. So follow this article to see How to Repair Install Windows 10 Easily.
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That’s it you have successfully Fix Windows 10 will not shut down completely but if you still have any questions regarding this guide then feel free to ask them in the comment’s section.