当您在Windows PC(Windows PCs)上遇到VIDEO TDR 故障或 nvlddmkm.sys(VIDEO TDR failure or nvlddmkm.sys)失败错误时，很可能是显卡驱动程序损坏或过时。让我们指导您修复Windows 8和 10 计算机上的 nvlddmkm.sys 失败问题。所以，继续阅读。
什么是 Windows 8 和 10 上的 VIDEO TDR 故障？(What is VIDEO TDR Failure on Windows 8 & 10?)
此错误类似于蓝屏(Blue Screen)死机或 BSOD(death or BSOD error)错误。在这里，TDR代表超时、检测和恢复(Timeout, Detection & Recovery)。这是Windows 操作系统(Windows OS)的一部分，当它发生故障时，图形(Graphics) 驱动程序(Driver)无法工作。Windows无法自行解决此错误。因此(Hence)，您必须执行给定的故障排除步骤来修复相同的问题。此错误取决于您将收到的显卡类型(Graphics card)
-
(nvlddmkm.sys failed)NVIDIA 显卡的nvlddmkm.sys 失败错误，
-
(igdkmd64.sys failed)Intel 显卡的igdkmd64.sys 失败错误，以及
-
(atkimpag.sys failed)AMD/ATI 显卡的atkimpag.sys 失败错误。
修复 Windows 10 上的 VIDEO TDR 失败 nvlddmkm.sys 失败错误(Fix VIDEO TDR Failure nvlddmkm.sys Failed Error on Windows 10)
此错误的一些潜在原因是：
- 硬件组件的缺陷。
- (Problem)内存设备(memory device)或硬盘出现问题。
- 不兼容或损坏的 garphic 驱动程序。
- 损坏的操作系统文件。
我们自己尝试并测试了所有方法。您应该按照这些方法逐步解决此问题。
注意：(Note:)我们建议您阅读有关如何(How)在Windows 10中创建系统还原点(System Restore Point)的指南，以便在出现问题时能够还原您的计算机。
方法 1：运行硬件和设备疑难解答(Method 1: Run Hardware and Devices Troubleshooter)
内置的Windows故障排除工具通常会修复Windows 10 nvlddmkm.sys 失败错误。
1. 同时按Windows + R 键(keys)启动运行(Run)对话框。
2. 键入msdt.exe -id DeviceDiagnostic并按Enter。
3. 单击 硬件和设备(Hardware and Devices) 窗口 中 的高级(Advanced)
4. 选中 自动应用修复(Apply repairs automatically) 选项，然后单击 下一步。(Next.)
5. 等待扫描完成。
6. 然后，单击应用此修复程序。(Apply this fix.)
7. 单击 下一步(Next )重新启动您的 PC(Restart your PC )并解决问题。
(Also Read: )另请阅读：修复(Fix)Windows 10黄屏(Yellow Screen)死机(Death)
方法二：禁用浏览器硬件加速功能
(Method 2: Disable Browser Hardware Acceleration Feature
)
有时，Web 浏览器(web browser)在后台运行并消耗大量CPU 和 GPU 资源(CPU & GPU resources)。因此(Hence)，最好在Web 浏览器中禁用(web browser)硬件加速(hardware acceleration)并再次测试 PC。在这里，我们展示了Google Chrome作为此方法的示例。
1. 启动谷歌浏览器(Google Chrome )并点击右上角的三点图标(three-dotted icon)。
2. 现在，单击设置(Settings)，如下图所示。
3. 现在，展开左窗格中的(left pane and click)Advanced部分，然后单击System，如图所示。
4. 在这里，关闭(Off)切换可用时使用硬件加速(Use hardware acceleration when available)选项。
5. 最后，重启你的电脑(restart your PC)。检查VIDEO TDR 故障或 nvlddmkm.sys(VIDEO TDR failure or nvlddmkm.sys) failed 错误是否已纠正。
方法三：关闭不必要的后台进程(Method 3: Close Unnecessary Background Processes)
可能有很多应用程序在后台运行。这将增加CPU 和内存使用率(CPU and memory usage)，从而影响计算机的性能，并可能导致 nvlddmkm.sys(cause nvlddmkm.sys)失败错误。以下是结束不需要的进程的方法：
1. 同时按下Ctrl + shift + Esc键(keys )启动任务管理器(Task Manager)。
2. 在进程(Processes)选项卡中，搜索并选择在后台运行的不必要的任务。(unnecessary task)例如，谷歌浏览器(Google Chrome)。
3. 右键单击它并选择结束任务(End task)，如下图所示。
4. 对所有不需要的进程重复相同的操作，然后重新启动您的Windows PC。
另请阅读：(Also Read:)修复PC打开但没有显示
Method 4: Update/ Rollback Display Drivers
如果显卡驱动程序已过时，请尝试更新它们以解决问题。或者，如果它们处于最新版本，但仍导致上述错误，则回滚驱动程序将有所帮助。
选项 1：更新显卡驱动程序(Option 1: Update Graphics Card Driver)
1. 点击Windows 键(Windows key)，输入设备管理器(device manager)，然后点击打开(Open)。
2. 单击显示适配器(Display adapters)旁边的箭头将 其展开。
3. 右键单击您的图形驱动程序(graphics driver)（例如NVIDIA GeForce 驱动程序(driver)）并选择更新驱动程序(Update driver)，如图所示。
4. 现在，单击自动搜索驱动程序(Search automatically for drivers )以自动查找和安装驱动程序。
5A。等待驱动程序更新到最新版本。然后，重新启动您的 PC(Restart your PC)。
5B。如果它们已经处于更新阶段，则会显示以下屏幕并显示消息：已安装适合您设备的最佳驱动程序(The best drivers for your device are already installed)。单击关闭(Close )按钮退出窗口。
选项 2：回滚驱动程序更新(Option 2: Rollback Driver Updates)
1. 导航至Device Manager > Display Adapters，如上述方法所示。
2. 右键单击您的显示驱动程序( display driver)（例如NVIDIA GeForce 驱动程序(driver)）并选择属性(Properties)，如下图所示。
3. 切换到驱动程序(Driver )选项卡，然后单击回滚驱动程序(Roll Back Driver)，如图所示。
注意(Note)：如果“回滚驱动程序(Roll Back Driver)”选项灰显，则表明您的 Windows PC 没有预装驱动程序文件或从未更新过。在这种情况下，请尝试本文中讨论的替代方法。
4. 提供回滚的原因？(Why are you rolling back?)在驱动程序包回滚(Driver Package rollback)窗口中。然后，单击是(Yes)按钮，突出显示。
5. 现在，重新启动(restart)系统以使回滚生效。
另请阅读：(Also Read: )什么是NVIDIA 虚拟音频设备 Wave 可扩展(NVIDIA Virtual Audio Device Wave Extensible)？
方法 5：重新安装图形适配器驱动程序(Method 5: Reinstall Graphics Adapter Driver)
如果您尝试了上述方法并没有得到解决方案，请重新安装显卡(Graphics adapter)驱动程序以解决VIDEO TDR 故障(VIDEO TDR failure)Windows 10 NVIDIA 问题(NVIDIA issue)，如下所示：
1. 启动设备管理器并按照(Device Manager )方法 4(Method 4)中的说明展开显示适配器(Display adapters)。
2. 现在，右键单击NVIDIA GeForce 940MX并选择卸载设备(Uninstall device)，如下图所示。
3. 勾选Delete the driver software for this device并点击(Delete the driver software for this device)Uninstall确认提示，如图所示。
4. 接下来，转到NVIDIA 驱动程序下载页面(NVIDIA Drivers Downloads page)。
5.在您的PC上找到并下载与Windows版本(Windows version)对应的驱动程序。(drivers )
6. 现在，运行下载的文件(downloaded file)并按照给定的说明进行安装。
方法 6：恢复 nvlddmkm.sys 文件(Method 6: Restore nvlddmkm.sys File )
如果您使用的是NVIDIA显卡并且驱动程序文件已损坏，则建议您恢复nvlddmkm.sys 文件(nvlddmkm.sys file)以解决VIDEO TDR 故障(VIDEO TDR failure)Windows 10 NVIDIA 问题(NVIDIA issue)，如下所示：
1. 同时按下Windows + E keys 打开文件资源管理器(File Explorer)。
2. 现在，导航到C:\Windows\System32\drivers并搜索 nvlddmkm.sys。
3. 右键单击 nvlddmkm.sys文件并选择重命名(Rename)选项，如图所示。
4. 将其重命名为nvlddmkm.sys.old。
5. 然后，导航到此 PC(This PC)并在搜索此 PC字段中搜索(Search this PC)nvlddmkm.sy_，如下图所示。
6.按 Ctrl + C keysnvlddmkm.sy_文件。
7.按 Ctrl + V keys将其粘贴到桌面(Desktop)上。
8.接下来，单击开始(Start)，键入命令提示符(Command Prompt)，然后单击以管理员身份运行(Run as administrator)。
9.一一键入以下命令(commands)，并在每个命令后按 Enter 键。(Enter key)
chdir desktop
expand -r nvlddmkm.sy_nvlddmkm.sys
10. 关闭命令提示符(Command Prompt)并按Ctrl + C keys桌面(Desktop )复制nvlddmkm.sys文件。
11.再次(Again)，导航到以下位置并按 Ctrl + V keys.粘贴(location and paste)文件。(File)
C:\Windows\System32\drivers
12. 重新启动您的 PC 并检查问题是否已修复。
另请阅读：(Also Read: )修复 Windows 10 蓝屏错误
方法 7：运行 SFC 和 DISM 工具
(Method 7: Run SFC & DISM Tools
)
Windows 10 用户可以通过运行系统文件检查器和部署映像服务(System File Checker and Deployment Image Servicing)和管理内置(Management built-in)工具来自动扫描和修复系统文件。(repair system)这些工具扫描、修复和删除文件，将帮助修复 nvlddmkm.sys 失败错误。
1. 按照方法 6(Method 6)中的说明以管理员身份启动命令提示符(Command Prompt as administrator)。
2.一一键入以下命令，并在每个命令后按(commands)Enter 键(Enter key)：
DISM.exe /Online /Cleanup-Image /CheckHealth
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
注意：(Note:)您必须具有有效的Internet 连接(internet connection)才能运行这些命令。
3.等待(Wait)进程成功运行并重新启动(restart)PC。如果问题仍然存在，请按照以下步骤操作。
4.再次以管理员身份启动命令提示符。(Command Prompt as administrator)
5. 键入sfc /scannow命令并按Enter 键(Enter key)。
6. 等待Verification 100 % completed语句，完成后，以正常模式启动您的设备。
方法八：关闭快速启动(Method 8: Turn Off Fast Startup)
建议关闭快速启动选项(startup option)作为VIDEO TDR 故障(VIDEO TDR failure)修复。要了解这一点，请阅读我们的指南，了解为什么需要在Windows 10中禁用(Windows 10)快速启动(Fast Startup)？。然后，按照给定的步骤修复Windows 10 nvlddmkm.sys 失败问题：
1. 按Windows 键(Windows key)，键入控制面板(control panel)，然后单击打开(Open)，如图所示。
2. 设置View by > Large icons，然后单击电源选项(Power Options)。
3. 在这里，选择 选择电源按钮的功能(Choose what the power button does )选项，如下所示。
4. 现在，单击更改当前不可用的设置，(Change settings that are currently unavailable, )如下图所示。
5.接下来，取消选中标记为启用快速启动（推荐）(Turn on fast startup (recommended))的框以禁用它。
6. 最后，单击保存更改(Save changes )并重新启动您的 PC。
检查VIDEO TDR 故障(VIDEO TDR failure)Windows 10 问题现在是否已解决。
另请阅读： (Also Read: )如何删除 PayPal 帐户
方法 9：删除不兼容的程序(Method 9: Remove Incompatible Programs )
要确定此错误背后的原因，我们需要以安全模式启动(Mode)Windows 10。在此处阅读我们关于如何将(How)Windows 10引导至安全模式的文章。然后，通过执行以下步骤删除冲突的程序，以修复VIDEO TDR 故障(VIDEO TDR failure)Windows 10问题：
1. 启动控制面板(Control Panel)，如方法 8(Method 8)所示。
2. 在这里，设置View by > Large icons ，然后单击程序和功能(Programs and Features)，如图所示。
3. 接下来，选择有冲突的应用程序(conflicting application )（例如- CC Cleaner）并单击Uninstall/Change，如图所示。
4.在确认提示(confirmation prompt)中单击“是(Yes)”将其卸载。
方法 10：更新 Windows(Method 10: Update Windows)
安装新更新将帮助您修复 PC 中的错误。因此(Hence)，请始终确保您使用更新版本的系统。否则，计算机中的文件将不兼容，导致VIDEO TDR 失败 Windows 10(VIDEO TDR failure Windows 10)和 8 问题。
1. 同时按下Windows + I 键(keys)打开设置(Settings)。
2. 现在，选择更新和安全(Update & Security)。
3. 在这里，单击右侧面板中的检查更新(Check for Updates)。
4A。单击立即安装(Install now)按钮以下载可用的最新更新。然后，单击立即重新启动(Restart now)以安装它。
4B。如果您的笔记本电脑已经是最新的，那么它将显示您是最新的(You’re up to date)消息。
另请阅读： 修复(Also Read: )Windows 11中的关键进程终止错误(Fix Critical Process Died Error)
方法 11：更换存储卡(Method 11: Replace Memory Card)
如果是内存卡(memory card)引起了这个问题，那么最好换一张新的。但是(How)，首先运行测试以确认相同。阅读我们关于如何(How)测试您的 PC RAM是否存在内存问题的文章。然后，对其进行维修或更换以解决VIDEO TDR 故障(VIDEO TDR failure)问题。
推荐的：(Recommended:)
- 修复以太网没有有效的 IP 配置错误(Valid IP Configuration Error)
- 修复 Wi-Fi 适配器在(Fix Wi-Fi Adapter)Windows 10中不起作用
- 修复硬盘驱动器(Fix Hard Drive)未在Windows 10中显示(Windows 10)
- 如何在 PC 上将屏幕变为黑白(Screen Black and White)
我们希望本指南对您有所帮助，您可以修复(fix) Windows 10 中的(failed in Windows 10)VIDEO TDR 故障 nvlddmkm.sys(VIDEO TDR failure nvlddmkm.sys) failed 。让我们知道哪种方法最适合您。此外，如果您对本文有任何疑问/建议，请随时将它们放在评论部分。
Fix Windows 10 nvlddmkm.sys Failed
When you faсe a VIDEO TDR failure or nvlddmkm.sys failed error on Windows PCs, it is most likеly that graphics card driver may be corrupt or outdated. Let us guide you to fix nvlddmkm.sys failed issue on Windows 8 and 10 computers. So, continue rеading.
What is VIDEO TDR Failure on Windows 8 & 10?
This error is similar to the Blue Screen of death or BSOD error. Here, TDR stands for Timeout, Detection & Recovery. This is a part of Windows OS, and when it malfunctions, the Graphics Driver fails to work. Windows is unable to resolve this error on its own. Hence, you have to perform given troubleshooting steps to fix the same. This error depends on the type of Graphics card as you will receive
-
nvlddmkm.sys failed error for NVIDIA graphics card,
-
igdkmd64.sys failed error for Intel graphics card, and
-
atkimpag.sys failed error for AMD/ATI graphics cards.
Fix VIDEO TDR Failure nvlddmkm.sys Failed Error on Windows 10
Some potential causes of this error are:
- Defects in the hardware components.
- Problem in memory device or hard disk.
- Incompatible or corrupt garphic drivers.
- Corrupt operating system files.
We have tried and tested all the methods ourselves. You should follow these methods step-by-step to fix this problem.
Note: We advise you to read our guide on How to Create a System Restore Point in Windows 10 to be able to restore your computer if something goes wrong.
Method 1: Run Hardware and Devices Troubleshooter
The in-built Windows troubleshooting tool will often fix the Windows 10 nvlddmkm.sys failed error.
1. Press Windows + R keys together to launch Run dialog box.
2. Type msdt.exe -id DeviceDiagnostic and hit Enter.
3. Click on Advanced in Hardware and Devices window
4. Check Apply repairs automatically option and click on Next.
5. Wait for the scan to be completed.
6. Then, click on Apply this fix.
7. Click on Next to Restart your PC and get the issue resolved.
Also Read: Fix Windows 10 Yellow Screen of Death
Method 2: Disable Browser Hardware Acceleration Feature
Sometimes, web browsers run in the background and consume a lot of CPU & GPU resources. Hence, it is better to disable the hardware acceleration in the web browser and test the PC again. Here, we have shown Google Chrome as an example for this method.
1. Launch Google Chrome and click on the three-dotted icon present at the top right corner.
2. Now, click on Settings as depicted in the below picture.
3. Now, expand the Advanced section in the left pane and click on System, as shown.
4. Here, switch Off the toggle for Use hardware acceleration when available option.
5. Finally, restart your PC. Check if VIDEO TDR failure or nvlddmkm.sys failed error is rectified.
Method 3: Close Unnecessary Background Processes
There may be plenty of applications that run in the background. This will increase the CPU and memory usage, thereby affecting the performance of your computer & possibly, cause nvlddmkm.sys failed error. Here’s how to end unwanted processes:
1. Launch Task Manager by pressing Ctrl + shift + Esc keys together.
2. In the Processes tab, search and select unnecessary task running in the background. For example, Google Chrome.
3. Right-click on it and select End task, as depicted below.
4. Repeat the same for all unwanted processes and reboot your Windows PC.
Also Read: Fix PC Turns On But No Display
Method 4: Update/ Rollback Display Drivers
If the graphic card drivers are outdated, then try to update them to fix the issue. Or, if they are in the latest version, yet are causing the said error then rollback of drivers will help.
Option 1: Update Graphics Card Driver
1. Hit the Windows key, type device manager, and click on Open.
2. Click on the arrow next to Display adapters to expand it.
3. Right-click on your graphics driver (e.g. NVIDIA GeForce driver) and select Update driver, as shown.
4. Now, click on Search automatically for drivers to find and install drivers automatically.
5A. Wait for the drivers to be updated to the latest version. Then, Restart your PC.
5B. If they are already in an updated stage, the following screen displays with the message: The best drivers for your device are already installed. Click on the Close button to exit the window.
Option 2: Rollback Driver Updates
1. Navigate to Device Manager > Display Adapters as shown in the above method.
2. Right-click on your display driver (e.g. NVIDIA GeForce driver) and select Properties, as illustrated below.
3. Switch to the Driver tab and click Roll Back Driver, as shown.
Note: If the option to Roll Back Driver is greyed out, then it indicates that your Windows PC does not have the pre-installed driver files or tit has never been updated. In this case, try alternative methods discussed in this article.
4. Provide a Reason for Why are you rolling back? in the Driver Package rollback window. Then, click the Yes button, shown highlighted.
5. Now, restart your system to make the rollback effective.
Also Read: What is NVIDIA Virtual Audio Device Wave Extensible?
Method 5: Reinstall Graphics Adapter Driver
If you have tried the above method and did not attain a solution, then reinstall Graphics adapter driver to solve VIDEO TDR failure Windows 10 NVIDIA issue as follows:
1. Launch Device Manager and expand Display adapters as instructed in Method 4.
2. Now, right-click NVIDIA GeForce 940MX and select Uninstall device, as depicted below.
3. Check the box marked Delete the driver software for this device and confirm the prompt by clicking Uninstall, as shown.
4. Next, go to the NVIDIA Drivers Downloads page.
5. Find and Download the drivers corresponding to the Windows version on your PC.
6. Now, run the downloaded file and follow the given instructions to install it.
Method 6: Restore nvlddmkm.sys File
If you are using NVIDIA graphics card and the driver files are corrupt, then you are advised to restore the nvlddmkm.sys file to solve VIDEO TDR failure Windows 10 NVIDIA issue as follows:
1. Press Windows + E keys together to open File Explorer.
2. Now, navigate to C:\Windows\System32\drivers and search for nvlddmkm.sys.
3. Right-click on nvlddmkm.sys file and select Rename option, as shown.
4. Rename it to nvlddmkm.sys.old.
5. Then, navigate to This PC and search nvlddmkm.sy_ in Search this PC field, as illustrated below.
6. Copy nvlddmkm.sy_ file from the search results by pressing Ctrl + C keys.
7. Paste it on your Desktop by by pressing Ctrl + V keys.
8. Next, click on Start, type Command Prompt, and click on Run as administrator.
9. Type the following commands one by one and hit Enter key after each command.
chdir desktop
expand -r nvlddmkm.sy_nvlddmkm.sys
10. Close the Command Prompt and copy nvlddmkm.sys file from the Desktop by pressing Ctrl + C keys.
11. Again, navigate to the following location and paste the File by pressing Ctrl + V keys.
C:\Windows\System32\drivers
12. Reboot your PC and check if the issue is fixed now.
Also Read: Fix Windows 10 Blue Screen Error
Method 7: Run SFC & DISM Tools
Windows 10 users can automatically scan and repair system files by running System File Checker and Deployment Image Servicing and Management built-in tools. These tools scan, repair & delete files and will help fix nvlddmkm.sys failed error.
1. Launch the Command Prompt as administrator as instructed in Method 6.
2. Type the following commands one by one and hit Enter key after each:
DISM.exe /Online /Cleanup-Image /CheckHealth
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Note: You must have a working internet connection to run these commands.
3. Wait for the process to run successfully and restart the PC. If the issue persists then, follow the next steps.
4. Launch Command Prompt as administrator again.
5. Type sfc /scannow command and hit the Enter key.
6. Wait for the Verification 100 % completed statement, and once done, boot your device in normal mode.
Method 8: Turn Off Fast Startup
Turning off the fast startup option is recommended as VIDEO TDR failure fix. To understand this, read our guide on Why You Need To Disable Fast Startup In Windows 10?. Then, follow the given steps to fix Windows 10 nvlddmkm.sys failed issue:
1. Hit the Windows key, type control panel, and click Open, as shown.
2. Set View by > Large icons and click on Power Options.
3. Here, select Choose what the power button does option, as highlighted below.
4. Now, click on Change settings that are currently unavailable, as depicted below.
5. Next, uncheck the box marked Turn on fast startup (recommended) to disable it.
6. Finally, click on Save changes and restart your PC.
Check if VIDEO TDR failure Windows 10 issue is resolved now.
Also Read: How to Delete PayPal Account
Method 9: Remove Incompatible Programs
To determine the cause behind this error, we need to start Windows 10 in Safe Mode. Read our article on How to boot Windows 10 into safe mode here. Then, remove the conflicting programs by implementing these steps in order to fix VIDEO TDR failure Windows 10 issue:
1. Launch Control Panel as illustrated in Method 8.
2. Here, set View by > Large icons and click on Programs and Features, as shown.
3. Next, select the conflicting application (For example- CC Cleaner) and click on Uninstall/Change, as shown.
4. Click on Yes in the confirmation prompt to uninstall it.
Method 10: Update Windows
Installing new updates will help you to fix bugs in your PC. Hence, always ensure that you use your system in its updated version. Otherwise, the files in the computer will not be compatible leading to VIDEO TDR failure Windows 10 & 8 issue.
1. Press the Windows + I keys together to open Settings.
2. Now, select Update & Security.
3. Here, click on Check for Updates in the right panel.
4A. Click on Install now button to download the latest update available. Then, click on Restart now to install it.
4B. If your laptop is already up-to-date, then it will show You’re up to date message.
Also Read: Fix Critical Process Died Error in Windows 11
Method 11: Replace Memory Card
If the memory card is causing this issue, so it is better to replace it with a new one. However, first run a test to confirm the same. Read our article on How to test your PC RAM for bad memory. Then, get it repaired or replaced to fix VIDEO TDR failure problem.
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We hope that this guide was helpful and you could fix VIDEO TDR failure nvlddmkm.sys failed in Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.
