您是否在桌面、文件资源管理器^{(File Explorer)}或特定程序中使用拖放手势时遇到问题？本故障排除指南将向您展示在Windows 11^{(Windows 11)}和 10 上修复拖放的几种方法。

^(Drag)在 PC 上移动项目时，拖放起着关键作用。但是，它也因故障而闻名，问题背后有很多原因。如果您不能像通常在Windows 11或 10 中那样使用手势，以下解决方案应该可以帮助您。

1.重置拖放手势

如果您无法在桌面区域或文件资源管理器^{(File Explorer)}中拖放文件或文件夹，修复拖放的快速方法是重置手势。要做到这一点：

1. 左键单击并按住要拖动的文件或文件夹。
2. 按键盘上的 Esc。

1. 松开鼠标左键。

2.打开任务管理器^{(Task Manager)}并重启资源管理器^{(Restart Explorer)}

^{(Restart the Windows file management system)}如果按Esc^(Esc)键后拖放问题仍然存在，请重新启动 Windows 文件管理系统。您可以通过Windows 任务管理器^{(Windows Task Manager)}执行此操作。

1. 右键单击^{(Right-click)}开始^(Start)按钮并选择任务管理器^{(Task Manager)}。

1. 在进程^(Processes)选项卡下选择Windows 资源管理器^{(Windows Explorer)}。
2. 选择窗口右下角 的重新启动按钮。^(Restart)

1. 桌面图标和任务栏将短暂消失；等到他们再次出现。
2. 退出任务管理器。

3.退出^(Quit)并重新启动^(Relaunch)应用程序^{(Application)}

如果拖放功能仅对特定应用程序不起作用，则可能是由于重新启动程序将修复的随机错误。如果您想彻底，请在重新打开之前 通过任务管理器退出程序和其他相关进程。^{(Task Manager)}

如果问题再次出现，请尝试更新应用程序。查找内置更新选项或查看开发人员的网站以获取最新版本。

4.重新启动您的计算机

如果上述快速修复都不起作用，请重新启动计算机。重新启动会清除系统内存中的过时数据，这是一种解决大量微小故障的不便但有效的方法。保存您的工作，打开“开始^(Start)”菜单，然后选择Power > Restart如果您还没有）。

5. 更新 Windows 11 或 10

Windows 11和 10的较新更新可能包含针对 PC 上持久性拖放问题的错误修复。检查安装Windows更新：

1. 右键单击^{(Right-click)}开始^(Start)按钮并选择设置^(Settings)。
2. 选择 Windows 更新。
3. 选择检查更新。

如果有待处理的质量或累积更新，请选择安装按钮。^(Install)接下来^(Next)，转到高级^(Advanced)选项 > 可选更新（或选择查看^(View)Windows 10中的可选更新）并安装Microsoft提供的所有可用鼠标或触摸板驱动程序。

6.删除并重新安装鼠标驱动程序^{(Reinstall Mouse Drivers)}

损坏的鼠标或触摸板驱动程序可能会阻止拖放在Windows 11和 10 中工作。通过设备管理器^{(Device Manager)}重新安装驱动程序以解决问题。

1. 右键单击^{(Right-click)}开始^(Start)按钮并选择设备管理器^{(Device Manager)}。
2. 展开鼠标^(Mice)和其他指针设备和人机接口设备^{(Human Interface Devices)}类别。
3. 右键单击 HID 兼容鼠标/触摸板并选择卸载^(Uninstall)设备。

1. 选择卸载进行确认。
2. 重启你的电脑。您的鼠标或触摸板将无法使用，因此请按Ctrl + Alt + Delete并使用Tab和Enter键选择Power > Restart。Windows将在重新启动时自动重新安装鼠标驱动程序。

7. 检查您的Mouse/Trackpad Software

如果您的鼠标或触控板附带第三方驱动程序软件（例如Logi Options+或Razer Synapse），请检查任何可能影响或与拖放手势冲突的自定义选项。此外，在使用时将软件更新到最新版本。

8. 运行Windows 硬件疑难解答^{(Windows Hardware Troubleshooter)}

Windows 11 和 10 具有内置的硬件疑难解答程序，可以自动修复鼠标和触控板的问题。要运行它：

1. 右键单击^{(Right-click)}开始^(Start)按钮并选择运行^(Run)。或者，按Windows Key + R。
2. 将以下命令复制并粘贴到“运行”^(Run)对话框中：

msdt.exe -id DeviceDiagnostic

1. 按 Enter。
2. 选择高级并选中自动^{(Select Advanced)}应用^(Apply)修复 旁边的框。

1. 选择下一步^{(Select Next)}并按照屏幕上的说明和建议修复计算机上的硬件错误。

9. 测试鼠标左键

出现故障的鼠标左键可能会阻止您在Windows中拖动东西。要测试这一点，请比平时更用力地按住按钮。如果这“解决”了问题，那么按钮很可能已经磨损了。如果鼠标仍在保修期内，您应该有资格获得免费更换。或者，给自己买一只新鼠标^{(get yourself a new mouse)}。

10. 修复拖放^(Drag)注册表^{(Drop Registry)}项

在拖放事件期间，项目开始粘在光标上之前是否有明显的延迟？程序可能在未经许可的情况下修改了系统注册表中的拖放注册表值。要检查和修复它们：

1. 打开运行^(Run)框，键入 regedit，然后选择确定。
2. 将以下文件夹路径粘贴到注册表编辑器^{(Registry Editor)}窗口 顶部的地址栏中，然后按 Enter：

HKEY_CURRENT_USER\Control Panel\Desktop

1. 选择桌面文件夹。
2. 双击^{(Double-click)}右窗格中的DragHeight和DragWidth注册表项。

1. 确保^(Make)两个条目的值数据都是 4。如果不是，请修改它们并选择确定。

1. 退出注册表编辑器。

11. 执行 SFC 和 DISM 扫描

Windows 11或 10 安装遇到稳定性问题并因此无法正常进行拖放等 基本Windows操作的情况并不少见。

要解决此问题，您必须通过提升的Windows PowerShell或命令提示符^{(Command Prompt)}控制台 执行两个内置命令行工具——系统文件检查器和 DISM（部署映像服务和管理）工具。^{(System File Checker and the DISM (Deployment Image Servicing and Management) tool)}

1. 打开高级用户菜单^{(Power User Menu)}并选择Windows Terminal/PowerShell（管理员^(Admin)）。或者，在运行^(Run)框中键入 cmd ，然后按Ctrl + Shift + Enter。
2. 在UAC（用户帐户控制^{(User Account Control)}）弹出窗口中 选择是。^(Yes)
3. 依次执行以下命令：

• 证监会 /scannow
• DISM.exe /Online /Cleanup-image /Restorehealth

12.扫描您的计算机以查找恶意软件

恶意Windows程序和病毒通常会劫持拖放等功能，因此请安装专用的恶意软件清除工具^{(dedicated malware removal tool)}并扫描您的 PC 以查找有害软件。以下是如何使用Malwarebytes的免费版本：

1. 打开Malwarebytes并选择Scanner。

1. 转到高级扫描仪 > 配置扫描并选中^(Advanced)扫描^(Scan)内存对象、扫描^(Scan)注册表和启动项以及在存档中扫描^(Scan)旁边的框。然后，选择系统盘符—C。

1. 选择扫描^(Scan)以对恶意软件进行彻底检查。

13.干净启动^(Boot)您的Windows安装

干净启动 Windows 11 或 10 以识别可能干扰拖放功能的第三方服务和启动程序。要做到这一点：

1. 在Run^(Run)框中键入 services.msc ，然后按Enter。
2. 选中隐藏^(Hide)所有Microsoft服务旁边的框，然后选择全部禁用^(Disable)。

1. 打开任务管理器^{(Task Manager)}并切换到启动^(Startup)选项卡。
2. 突出显示^(Highlight)并禁用所有非 Microsoft 启动程序（使用Publisher列作为参考）。

1. 重启你的电脑

如果干净启动的Windows修复了拖放，请重新激活组中的服务和启动程序，以挑出限制手势的项目。

你还能做什么？

^(Drag)Windows中的^(Windows)拖放问题很容易解决，并且按Esc键和重新启动Windows 资源管理器^{(Windows Explorer)}等快速修复通常可以解决问题。但是，如果上述解决方案都没有帮助，那么除了恢复出厂设置 Windows 10^{(factory reset Windows 10)}或11之外，您无能为力。

也就是说，您是否知道拖放问题不仅仅发生在 PC 上？如果您还拥有Mac，以下是在 macOS 中修复拖放^{(fix drag and drop in macOS)}的方法。

13 Ways to Fix Windows 11 Drag and Drop Not Working

Dо you have trouble using the drag-and-drop gesture on the desktop, in Fіle Explorer, or within a partіcular рrogram? This troublеshooting guide will show you several ways to fix drag and drop on Windоws 11 and 10.

Drag and drop plays a pivotal role when moving around items on a PC. However, it also has a reputation for malfunctioning, and there are many reasons behind the problem. If you can’t use the gesture as you usually do in Windows 11 or 10, the following solutions should help you.

1. Reset the Drag and Drop Gesture

If you can’t drag and drop files or folders on the desktop area or in File Explorer, a quick way to fix drag and drop is to reset the gesture. To do that:

1. Left-click and hold the file or folder you want to drag.
2. Press Esc on the keyboard.

1. Release the left mouse button.

2. Open Task Manager and Restart Explorer

Restart the Windows file management system if the drag-and-drop problem persists despite pressing the Esc key. You can do that via the Windows Task Manager.

1. Right-click the Start button and select Task Manager.

1. Select Windows Explorer under the Processes tab.
2. Select the Restart button on the bottom right of the window.

1. The desktop icons and taskbar will briefly vanish; wait until they reappear.
2. Exit the Task Manager.

3. Quit and Relaunch the Application

If the drag and drop feature fails to work for a specific application only, it’s likely due to a random bug that restarting the program will fix. If you want to be thorough, quit the program and other related processes via the Task Manager before re-opening it.

Try updating the application if the problem recurs. Look for a built-in update option or check the developer’s website for an up-to-date version.

4. Reboot Your Computer

Restart your computer if none of the quick fixes above work. A reboot clears obsolete data in the system memory and is an inconvenient but effective way to resolve loads of minute glitches. Save your work, open the Start menu, and select Power > Restart if you haven’t already.

5. Update Windows 11 or 10

A newer update to Windows 11 and 10 could contain bug fixes for persistent drag-and-drop issues on your PC. To check for install Windows updates:

1. Right-click the Start button and select Settings.
2. Select Windows Update.
3. Select Check for updates.

Select the Install button if there are pending quality or cumulative updates. Next, go to Advanced options > Optional updates (or select View optional updates in Windows 10) and install all available mouse or touchpad drivers from Microsoft.

6. Remove and Reinstall Mouse Drivers

A corrupt mouse or touchpad driver can prevent drag and drop from working in Windows 11 and 10. Reinstall the driver via the Device Manager to fix the problem.

1. Right-click the Start button and select Device Manager.
2. Expand the Mice and other pointing devices and Human Interface Devices categories.
3. Right-click HID-compliant mouse/touchpad and select Uninstall device.

1. Select Uninstall to confirm.
2. Restart your computer. Your mouse or touchpad will not work, so press Ctrl + Alt + Delete and use the Tab and Enter keys to select Power > Restart. Windows will automatically reinstall the mouse drivers as it reboots.

7. Check Your Mouse/Trackpad Software

If your mouse or trackpad comes with third-party driver software (e.g., Logi Options+ or Razer Synapse), check for any customization options that could impact or conflict with the drag-and-drop gesture. Also, update the software to its latest version while you’re at it.

8. Run the Windows Hardware Troubleshooter

Windows 11 and 10 have a built-in hardware troubleshooter that can automatically fix problems with your mouse and trackpad. To run it:

1. Right-click the Start button and select Run. Or, press Windows Key + R.
2. Copy and paste the following command into the Run dialog:

msdt.exe -id DeviceDiagnostic

1. Press Enter.
2. Select Advanced and check the box next to Apply repairs automatically.

1. Select Next and follow the onscreen instructions and suggestions to fix hardware errors on your computer.

9. Test the Left Mouse Button

A malfunctioning left mouse button could be what’s preventing you from dragging stuff around in Windows. To test that, press and hold the button harder than you normally would. If that “fixes” the problem, it’s likely that the button has worn out. If the mouse is still under warranty, you should be eligible for a free replacement. Or, get yourself a new mouse.

10. Fix the Drag and Drop Registry Entries

Is there a significant delay before an item starts to stick to the cursor during a drag-and-drop event? A program could have modified the drag-and-drop registry values in the system registry without permission. To check and fix them:

1. Open a Run box, type regedit, and select OK.
2. Paste the following folder path into the address bar at the top of the Registry Editor window and press Enter:

HKEY_CURRENT_USER\Control Panel\Desktop

1. Select the Desktop folder.
2. Double-click the DragHeight and DragWidth registry entries on the right pane.

1. Make sure that both entries have a value data of 4. If not, modify them and select OK.

1. Exit the Registry Editor.

11. Perform an SFC and DISM Scan

It’s not uncommon for a Windows 11 or 10 installation to run into stability issues and consequently fail to get basic Windows operations like drag and drop working correctly.

To fix that, you must execute two built-in command-line tools—the System File Checker and the DISM (Deployment Image Servicing and Management) tool—via an elevated Windows PowerShell or Command Prompt console.

1. Open the Power User Menu and select Windows Terminal/PowerShell (Admin). Or, type cmd into a Run box and press Ctrl + Shift + Enter.
2. Select Yes on the UAC (User Account Control) pop-up.
3. Execute the following commands one after the other:

• sfc /scannow
• DISM.exe /Online /Cleanup-image /Restorehealth

12. Scan Your Computer for Malware

Malicious Windows programs and viruses often hijack features like drag and drop, so install a dedicated malware removal tool and scan your PC for harmful software. Here’s how to use the free version of Malwarebytes:

1. Open Malwarebytes and select Scanner.

1. Go to Advanced scanners > Configure scan and check the boxes next to Scan memory objects, Scan registry and startup items, and Scan within archives. Then, select the system drive letter—C.

1. Select Scan to perform a thorough check for malware.

13. Clean Boot Your Windows Installation

Clean boot Windows 11 or 10 to identify possible third-party services and startup programs that interfere with the drag-and-drop functionality. To do that:

1. Type services.msc into a Run box and press Enter.
2. Check the box next to Hide all Microsoft services and select Disable all.

1. Open the Task Manager and switch to the Startup tab.
2. Highlight and disable all non-Microsoft startup programs (use the Publisher column for reference).

1. Restart your computer

If clean booting Windows fixes drag and drop, re-activate the services and startup programs in groups to single out the item restricting the gesture.

What Else Can You Do?

Drag and drop problems in Windows are fairly easy to troubleshoot, and quick fixes like pressing the Esc key and restarting Windows Explorer often do the trick. However, if none of the solutions above help, there’s nothing more you can do except factory reset Windows 10 or 11.

That said, did you know that drag-and-drop issues don’t only occur on the PC? If you also own a Mac, here’s how to fix drag and drop in macOS.

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