Ubisoft拥有一个名为Ubisoft Connect ( UPlay ) 的^(UPlay)视频游戏分发平台^{(video game distribution platform)}，并开发了几款令人惊叹的游戏，如孤岛惊魂^{(Far Cry)}、汤姆克兰西系列、刺客信条^(Creed)、舞^{(Just Dance)}力全开等等。Uplay 是每个 Ubisoft 游戏的重要组成部分，因为它控制着数字发行、多人游戏支持和通信^{(Uplay is an essential component of every Ubisoft game since it controls digital distribution, multiplayer support, and communications)}。要享受Ubisoft游戏，您的电脑必须先连接到Ubisoft服务器。在这个阶段，您可能会遇到Uplay不可用的错误。在这篇文章中，我们深入解释了导致Ubisoft connect的原因^{(Ubisoft connect)}不工作和一套完整的故障排除方法来解决相同。所以，继续阅读！

如何修复 Ubisoft Connect 无法在 Windows 10 上运行^{(How to Fix Ubisoft Connect Not Working on Windows 10)}

建议您通读本节以确定导致错误消息^{(error message)}的原因。您可以轻松修复错误，但找出根本原因^{(root cause)}可能需要一些时间来相应地执行故障排除步骤。因此^(Hence)，分析导致Windows 10上的Ubisoft出现错误消息^{(error message)}的因素，如下所述。

• 网络问题：^{(Network Issues:)}如果您的网络连接或网络设置^{(network connection or network settings)}有任何中断，您可能会遇到上述问题。正如文章中所讨论的，有很多方法可以对网络设置进行故障排除。
• 不兼容的程序：^{(Incompatible programs:)} ProgramData中^{(ProgramData)} 的可执行文件可能会导致Ubisoft 服务^{(Ubisoft Service)}当前不可用错误^{(Currently Unavailable error)}消息。尝试删除它并关闭所有不需要的应用程序和在后台运行的程序以修复相同的问题。
• 日期和时间设置：^{(Date & Time Settings:)} 许多在线游戏服务器依赖于完美的日期和时间设置^{(date and timing settings)}，特别是如果它们在全球范围内运行。如果您的日期和时间设置^{(date and time setting)}不正确，您将面临错误。
• IPv6 不兼容问题：^{(IPv6 Incompatibility Issues:)} 如果您在 PC 上使用Internet 协议版本 6 ，您可能会遇到上述问题。^{(Internet Protocol Version 6)}要修复它，请暂时禁用协议并检查它是否有效。

以下是一些修复错误消息^{(error message)}的故障排除方法。跟随他们以获得最佳结果。

方法一：重启电脑^{(Method 1: Restart PC)}

在尝试其他方法之前，建议您按照给定的步骤重新启动系统。

1.同时按 Win + D keys导航到桌面^{(Desktop )} 。

2. 现在，同时按Alt + F4 keys 。您将看到关闭 Windows^{(Shut Down Windows)}弹出窗口，如下所示。

3. 现在，单击下拉框并选择重新启动^{(Restart )}选项。

4. 最后，按 Enter^{(Enter )}或单击OK重新启动系统。

方法 2：重新启动路由器^{(Method 2: Restart Your Router)}

重新启动路由器将重新启动网络连接^{(network connectivity)}，并且很少有用户报告配置设置中标记的所有更改将在您重新启动路由器时生效。因此，请按照以下步骤重新启动路由器。

1. 找到路由器背面的 电源按钮^{(Power button)} 。

2. 按一下按钮 将其关闭。^{(turn it off.)}

3. 现在， 断开^(disconnect)路由器电源线^{(Router power cable)} 并  等待电容器完全耗尽电力。

4. 然后， 重新连接^(reconnect) 电源 线^{(power cable)} 并在一分钟后将其打开。 

5.等待^(Wait)网络连接^{(network connection)}重新建立，然后 再次尝试登录^{(try signing in again)}。

另请阅读：^{(Also Read:)} 修复^{(Fix Computers)}Windows 10中未在^{(Windows 10)}网络^(Network)上显示的计算机

方法三：关闭后台进程^{(Method 3: Close Background Processes)}

可能有很多应用程序在后台运行。这会增加CPU和内存空间^{(CPU and memory space)}，从而影响系统的性能。按照以下步骤关闭后台任务。

1. 启动 任务管理器^{(Task Manager)}，同时按下 Ctrl + Shift + Esc 键^(keys) 。

2.  使用高内存定位并选择不需要的^(unwanted) 后台^(background) 进程。^(processes)

3. 然后，点击 结束任务^{(End task)}，如图所示。

方法 4：运行网络疑难解答^{(Method 4: Run Network Troubleshooter)}

运行网络适配器疑难解答^{(Network Adapter Troubleshooter)}将解决以太网连接^{(Ethernet connection)}中的任何故障，从而解决Uplay不可用错误。此方法不仅适用于Windows 7，也适用于Windows 7 & 8.1。

1. 同时按 Windows + I keys 启动 设置^(Settings)。

2. 单击 更新和安全^{(Update & Security)} 磁贴，如图所示。

3. 从左侧窗格转到 疑难解答 ^{(Troubleshoot )}菜单，然后在右侧窗格中找到 查找并修复其他问题^{(Find and fix other problems)} 。

4. 选择 网络适配器^{(Network Adapter)} 疑难解答并单击突出显示的 运行疑难解答^{(Run the troubleshooter)} 按钮。

5. 等待故障排除程序检测并修复问题。该过程完成后，按照 屏幕上的说明^{(on-screen instructions)} 重新 启动^(restart) 您的 PC^{(your PC)}。

另请阅读：^{(Also Read:)} 修复 Windows^{(Fix Windows)}无法自动检测此网络的代理^(Proxy)设置

方法五：通过命令提示符对ipconfig进行故障排除^{(Method 5: Troubleshoot ipconfig Through Command Prompt)}

尽管如此，如果您在运行网络疑难解答后仍遇到^{(Network troubleshooter)}Uplay不可用错误，这表明您有网络冲突。您可以按照以下说明使用一些命令来修复Ubisoft 连接无法正常工作的问题。^{(Ubisoft connect)}

1. 按 Windows 键^{(Windows key)}，键入 命令提示符^{(Command Prompt)} 并单击 以管理员身份运行^{(Run as administrator)}。

2.现在，一一键入以下命令，然后按 Enter^(Enter)。

ipconfig/flushdns
ipconfig/release
ipconfig/release6
ipconfig/renew

3.最后，等待该过程完成并检查问题现在是否已解决。

方法 6：删除 Winsock 目录条目^{(Method 6: Remove Winsock Catalog Entries)}

Winsock使您的操作系统可以在您连接到网络时设置TCP/IP connection然而，为已建立的连接创建了几个条目，导致Uplay不可用错误。您可以使用下面讨论的说明清除它们。

1.以管理员身份启动命令提示符^{(Command Prompt as administrator)}。

2. 现在，输入netsh winsock命令并按Enter 键^{(Enter key)}。

等待^(Wait)Winsock 重置^{(Winsock reset)}通知并检查Ubisoft连接不工作问题是否已解决。

另请阅读：^{(Also Read:)}修复以太网没有有效的 IP 配置错误^{(Valid IP Configuration Error)}

方法 7：运行 SFC 和 DISM 扫描^{(Method 7: Run SFC and DISM Scans)}

Windows 10 用户可以通过运行系统文件检查器^{(System File Checker)}( SFC ) 和DISM 扫描^(Scans)来自动扫描和修复他们的系统文件。此外，它是一个内置工具，可让用户删除^{(user delete)}文件并修复错误消息^{(error message)}。然后，按照下面提到的步骤来实现它。

1.以管理员身份^{(as administrator)}打开 命令提示符^{(Command Prompt)} 。

 2.在 用户帐户控制^{(User Account Control)} 提示中单击 是。^(Yes)

3. 键入命令：  sfc /scannow 并按 Enter 键^{(Enter key)} 运行 系统文件检查器^{(System File Checker)} 扫描。

注意：^(Note:) 系统扫描将启动，需要几分钟才能完成。同时，您可以继续执行其他活动，但请注意不要意外关闭窗口。

完成扫描后，它将显示以下任一消息：

• Windows 资源保护未发现任何完整性违规。^{(Windows Resource Protection did not find any integrity violations.)}
• Windows 资源保护无法执行请求的操作。^{(Windows Resource Protection could not perform the requested operation.)}
• Windows 资源保护发现损坏的文件并成功修复它们。^{(Windows Resource Protection found corrupt files and successfully repaired them.)}
• Windows 资源保护发现损坏的文件，但无法修复其中一些。^{(Windows Resource Protection found corrupt files but was unable to fix some of them.)}

4. 扫描完成后， 重新启动^(restart) 您的电脑^{(your PC)}。

5. 再次 以管理员身份启动命令提示符^{(Command Prompt as administrator)} 并依次执行给定的命令：

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

注意：^(Note:) 您必须具有有效的Internet 连接^{(internet connection)}才能正确执行DISM命令。

方法 8：禁用 VPN^{(Method 8: Disable VPN)}

请按照以下步骤禁用VPN以修复Ubisoft 连接^{(Ubisoft connect)}无法正常工作的问题。

1. 按 Windows 键^{(Windows key)}， 在Windows 搜索栏中^{(Windows Search Bar)}键入 VPN 设置^{(VPN Settings)}，然后单击 打开^(Open)。

2. 在 设置^(Settings) 窗口中，选择 已连接的 VPN ^{(Connected VPN )}（例如 vpn2）。 

3. 单击 断开连接^(Disconnect) 按钮。

4. 现在， 关闭^(Off)高级选项^{(Advanced Options)} 下  以下 VPN 选项^{(VPN options)}的切换开关：

• 允许通过计量网络使用 VPN^{(Allow VPN over metered networks)}
• 漫游时允许 VPN^{(Allow VPN while roaming)}

检查育碧^(Ubisoft)连接不工作问题是否仍然存在。

另请阅读：^{(Also Read:)}什么是 VPN 以及它是如何工作的？

方法 9：禁用 IPV6^{(Method 9: Disable IPV6)}

尽管IPv6比IPv4增加了一些优势，但它也有一些限制。但是，当您的系统不适应IPv6 协议^{(IPv6 protocol)}时，您将面临Uplay不可用错误。因此^(Hence)，建议您按照以下说明禁用IPv6。

注意：^{(Note: )}此处演示了 Wi-Fi 连接的步骤。如果您使用的是以太网连接^{(Ethernet connection)}，请相应地选择设置。

1. 按Windows 键^{(Windows key)}，键入查看网络连接^{(view network connections)}，然后单击打开^(Open)。

2. 现在，右键单击您的活动网络适配器^{(network adapter)}，然后单击属性^{( Properties)}，如图所示。

3. 在Wi-Fi 属性窗口^{(Wi-Fi Properties window)}中，取消选中Internet Protocol Version 6(TCP/IPv6) 选项。

4. 最后，单击“确定^{(OK )}”保存更改并检查问题是否已解决。

注意：^{(Note: )}如果您使用多个网络连接，请按照给定的步骤操作：

1. 导航到网络连接^{(Network Connections)}窗口。

2. 现在右键单击适配器并选择禁用^{(Disable )}选项。

同样，禁用除您正在使用的连接之外的所有其他连接，并检查Uplay不可用问题是否已解决。

方法 10：更改 DNS 服务器地址^{(Method 10: Change DNS Server Address)}

IPv4 地址^{(IPv4 address)}具有较大的数据包，因此当您更改它们时，您的网络连接^{(network connection)}将变得稳定。因此，请按照以下步骤更改IPv4 地址^{(IPv4 address)}以修复Ubisoft 连接^{(Ubisoft connect)}无法正常工作的问题。

1. 按 Windows 键^{(Windows key)}，键入 控制面板^{(Control Panel)} 并单击 打开^(Open)。

2. 设置 View by: > Large icons并 从列表中 单击 网络和共享中心。^{( Network and Sharing Center)}

3. 接下来，单击左侧窗格中的 更改适配器设置 ^{( Change adapter settings )}超链接。

4. 右键单击​​您当前的网络连接^{(network connection)}（例如 Wi-Fi）并选择 属性^(Properties)，如图所示。

5：在 此连接下使用以下项目：^{(This connection uses the following items:)} 列出，找到并单击 Internet Protocol Version 4 (TCP/IPv4)。

6. 单击 属性 ^{(Properties )}按钮，如上所示。

7. 在这里，选择 使用以下 DNS 服务器地址：^{(Use the following DNS server addresses:)} 选项并输入以下内容：

首选 DNS 服务器：  8.8.8.8

备用 DNS 服务器： 8.8.4.4

8. 单击 确定^(OK) 保存更改。

另请阅读：^{(Also Read:)}修复无法显示内容，因为S/MIME control不可用

方法 11：更改数据和时间格式^{(Method 11: Change Data & Time Format)}

为避免Ubisoft 连接^{(Ubisoft connect)}不工作错误，请尝试将在线互联网服务器^{(internet server)}时间与您的 PC 设置相匹配。这很简单，这里是如何做到的。

1.通过在搜索栏中^{(search bar)}键入来启动控制面板^{(Control Panel )}。

2. 打开最佳结果并单击时钟和区域^{(Clock and Region )}下的更改日期、时间或数字格式^{(Change date, time, or number formats )}，如图所示。

3. 在这里，检查格式^{(Format )}是否设置为您的地理位置，并确保日期和时间格式^{(Date and time formats )}是否设置为正确的设置，如图所示。

4. 最后，单击应用^{(Apply )}和确定^{( OK )}以保存更改（如果有）。

方法 12：更新或回滚网络驱动程序^{(Method 12: Update or Rollback Network Drivers)}

如果您系统中的当前驱动程序与游戏文件不兼容或已过时，那么您可能会遇到Ubisoft connect无法正常工作的问题。因此，建议您更新您的设备和驱动程序^{(device and drivers)}，以防止出现Uplay不可用的问题。

选项 1：更新驱动程序^{(Option 1: Update Driver)}

1.在 Windows 10 搜索菜单中键入设备管理器。^{(Device Manager)}

2. 双击 网络适配器^{(Network adapters)} 将其展开。

3. 右键单击​​您的 无线网络驱动程序 ^{(wireless network driver )}（例如 Qualcomm Atheros QCA9377 无线网络适配器^{( Qualcomm Atheros QCA9377 Wireless Network Adapter)}）并选择 更新驱动程序^{(Update driver)}，如下图所示。

4. 接下来，单击 自动搜索驱动程序 ^{(Search automatically for drivers )}以自动下载并安装最佳可用驱动程序。

5A。现在，如果驱动程序未更新，驱动程序将更新并安装到最新版本。

5B。如果它们已经处于更新阶段，则会显示消息 “您的设备的最佳驱动程序已安装” ^{(The best drivers for your device are already installed )}。

6. 单击 关闭 ^(Close )按钮退出窗口并重新启动您的 PC^{( restart your PC)}。

检查您是否有固定的Ubisoft 连接^{(Ubisoft connect)}无法在Windows 10上运行。

选项 2：回滚驱动程序更新^{(Option 2: Roll Back Driver Updates)}

1. 像之前一样进入Device Manager > Network adapters 。

2. 右键单击 ​​ Wi-Fi 驱动程序^{(Wi-Fi driver)} （例如 Intel(R) Dual Band Wireless-AC 3168）并选择 属性^(Properties)，如图所示。

3. 切换到 驱动程序选项卡 ^{(Driver tab )}并选择 回滚驱动程序^{(Roll Back Driver)}，如突出显示的那样。

注意：^(Note:) 如果“ 回滚驱动器^{(Roll Back Drive)}r”选项显示为灰色，则表示您的计算机没有预装驱动程序文件或从未更新过。

4. 提供你 为什么要回滚的原因？^{(Why are you rolling back?)} 在 驱动程序包回滚^{(Driver Package rollback)}。然后，单击 Yes，如下图所示。

5. 然后，单击 确定^(OK) 以应用此更改。最后， 重新启动您的 PC^{(restart your PC)}。

另请阅读：^{(Also Read:)}如何修复 Uplay 无法启动

方法13：重置hosts文件^{(Method 13: Reset the hosts file)}

很多时候，游戏主机^{(game host)}文件在网络不良时会受到影响，尤其是在线游戏和启动器连接。如果您遇到Ubisoft connect not working 问题，那么系统的主机文件可能会受到影响，您可以通过以下方式重置它：

1. 同时按下Windows + E keys打开文件资源管理器^{(File Explorer)}。

2. 单击查看^(View)选项卡并检查隐藏项目^{(Hidden items)}选项。

3.然后从地址栏^{(address bar)}进入以下路径。

C:\Windows\System32\drivers\etc

4. 在这里，右键单击 hosts 文件并选择Open with > Notepad。

5. 现在，将记事本^(Notepad)中的文本替换为以下文本^(text)。

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to hostnames. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding hostname.
# The IP address and the hostname should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

6. 最后，同时按下Ctrl + S keys保存文件。

方法 14：更新 Windows^{(Method 14: Update Windows)}

以下是更新Windows以修复Ubisoft 连接^{(Ubisoft connect)}不工作问题的步骤。

1. 同时按 Windows + I keys 启动 设置^(Settings)。

2. 单击 更新和安全^{(Update & Security)} 磁贴，如图所示。

3. 在 Windows 更新 ^{(Windows Update )}选项卡中，单击 检查更新^{(Check for updates)} 按钮。

4A。如果有新更新可用，请单击 立即安装^{(Install Now)} 并按照说明进行更新。

4B。否则，如果Windows是最新的，那么它将显示 您是最新的^{(You’re up to date)} 消息。

更新Windows后，检查Uplay不可用错误是否仍然存在。

另请阅读：^{(Also Read:)}如何修复^{(Fix Origin Error 9:0)}Windows 10 中的Origin 错误 9:0

方法 15：执行网络重置^{(Method 15: Perform Network Reset)}

如果您没有通过这些方法中的任何一种解决Ubisoft connect not working 问题，请尝试重置网络设置，如下所述以修复Uplay不可用错误。

1. 同时按下 Windows + I keys 打开 Windows 设置^{(Windows Settings)}。

2. 单击突出显示的 网络和 Internet^{(Network & Internet)} 选项。

3. 向下滚动并单击  屏幕底部的网络重置。^{(Network reset)}

4. 接下来，单击 立即重置。^{(Reset now.)}

5. 该过程成功完成后，您的 Windows 10 PC 将 重新启动^(restart)。

方法 16：联系育碧支持^{(Method 16: Contact Ubisoft Support)}

修复Uplay不可用错误的最后一种方法是寻求育碧支持团队^{(Ubisoft Support Team)}的帮助。转到支持页面^{(Support page)}并搜索您的错误。

推荐的：^{(Recommended:)}

• 如何在 Windows 10 上播放 OGG 文件
• 修复 Kodi 更新失败
• 如何关闭火棒
• 修复 Steam 在 Windows 10 中运行缓慢

我们希望本指南对您有所帮助，并且您可以修复Ubisoft connect 无法正常工作^{(Ubisoft connect not working)}的问题。让我们知道哪种方法最适合您。此外，如果您对本文有任何疑问/建议，请随时将它们放在评论部分。

Fix Ubisoft Connect Not Working

Ubisoft owns a video game distribution platform called Ubisoft Connect (UPlay) аnd has developed several аmazing games like Far Cry, Tom Clancy’s series, Assassin’s Creed, Just Dance, and a lot more. Uplay is an essential component of every Ubisoft game since it controls digital distribution, multiplayer support, and communications. To enjoy Ubisoft games, your computer has to connect to Ubisoft servers first. At this stage, you may face Uplay not available error. In this article, we have deeply explained the reasons that cause Ubisoft connect not working and a complete set of troubleshooting methods to resolve the same. So, continue reading!

How to Fix Ubisoft Connect Not Working on Windows 10

You are advised to read this section thoroughly to identify the reason that causes the error message. You can easily fix the error yet finding out the root cause may take time to follow the troubleshooting steps accordingly. Hence, analyze the factors that lead to the error messages with Ubisoft on Windows 10 as discussed below.

• Network Issues: If you have any interruptions in your network connection or network settings, you may face the said problem. There are plenty of ways to troubleshoot network settings, as discussed in the article.
• Incompatible programs: An executable file in ProgramData may cause Ubisoft Service Is Currently Unavailable error message. Try deleting it and closing all unwanted applications and programs running in the background to fix the same.
• Date & Time Settings: Many online gaming servers depend on the perfect date and timing settings, especially if they are worldwide in operation. If you have an incorrect date and time setting, you will face the error.
• IPv6 Incompatibility Issues: If you use Internet Protocol Version 6 enabled on your PC, you may face the said problem. To fix it, disable the protocol temporarily and check if this works.

Here are a few troubleshooting methods to fix the error message. Follow them to attain the best results.

Method 1: Restart PC

Before trying the rest of the methods, you are advised to reboot your system by following the given steps.

1. Navigate to the Desktop by pressing Win + D keys simultaneously.

2. Now, press Alt + F4 keys together. You will see Shut Down Windows pop-up window as shown below.

3. Now, click on the drop-down box and select the Restart option.

4. Finally, hit Enter or click on OK to reboot your system.

Method 2: Restart Your Router

Restarting the router will re-initiate the network connectivity, and few users have reported that all the changes marked in the configuration settings will be effective in action when you restart the router. Therefore, follow the below-mentioned steps to restart your router.

1. Find the Power button at the back of your router.

2. Press the button once to turn it off.

3. Now, disconnect your Router power cable and wait until the power is entirely drained from the capacitors.

4. Then, reconnect the power cable and switch it on after a minute. 

5. Wait until the network connection is re-established and try signing in again.

Also Read: Fix Computers Not Showing Up on Network in Windows 10

Method 3: Close Background Processes

There may be plenty of applications that run in the background. This will increase the CPU and memory space, thereby affecting the performance of the system. Follow the below-mentioned steps to close the background tasks.

1. Launch Task Manager, press the Ctrl + Shift + Esc keys at the same time.

2. Locate and select the unwanted background processes using high Memory.

3. Then, click End task, as shown highlighted.

Method 4: Run Network Troubleshooter

Running the Network Adapter Troubleshooter will resolve any glitches in the Ethernet connection, thus resolving the Uplay not available error. This method is applicable not only for Windows 7 but also for Windows 7 & 8.1.

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

3. Go to Troubleshoot menu from the left pane and locate Find and fix other problems in right pane.

4. Select Network Adapter troubleshooter and click on Run the troubleshooter button shown highlighted.

5. Wait for the troubleshooter to detect and fix the problem. Once the process is complete, follow on-screen instructions and restart your PC.

Also Read: Fix Windows could not automatically detect this Network’s Proxy settings

Method 5: Troubleshoot ipconfig Through Command Prompt

Still, if you face Uplay not available error even after running the Network troubleshooter, this indicates you have network conflicts. You can fix Ubisoft connect not working issue by using a few commands as instructed below.

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

2. Now, type the following commands one by one and hit Enter.

ipconfig/flushdns
ipconfig/release
ipconfig/release6
ipconfig/renew

3. Finally, wait for the process to be completed and check if the issue is resolved now.

Method 6: Remove Winsock Catalog Entries

Winsock enables your OS to set a TCP/IP connection whenever you connect to the network. Yet, several entries are created for established connections leading to Uplay not available error. You can clear them by using the below-discussed instructions.

1. Launch Command Prompt as administrator.

2. Now, type netsh winsock command and hit Enter key.

Wait for the notification on Winsock reset and check if Ubisoft connect not working issue is resolved.

Also Read: Fix Ethernet Doesn’t Have a Valid IP Configuration Error

Method 7: Run SFC and DISM Scans

Windows 10 users can automatically scan and repair their system files by running System File Checker (SFC) and DISM Scans. In addition, it is a built-in tool that lets the user delete files and fix the error message. Then, follow the below-mentioned steps to implement the same.

1. Open Command Prompt as administrator.

2. Click on Yes in the User Account Control prompt.

3. Type the command: sfc /scannow and press Enter key to run the System File Checker scan.

Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

After completing the scan, it will show either of these messages:

• Windows Resource Protection did not find any integrity violations.
• Windows Resource Protection could not perform the requested operation.
• Windows Resource Protection found corrupt files and successfully repaired them.
• Windows Resource Protection found corrupt files but was unable to fix some of them.

4. Once the scan is finished, restart your PC.

5. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

Method 8: Disable VPN

Follow these steps to disable VPN to fix Ubisoft connect not working issue.

1. Hit the Windows key, type VPN Settings in the Windows Search Bar, and click on Open.

2. In the Settings window, select the Connected VPN (e.g. vpn2). 

3. Click on the Disconnect button.

4. Now, switch Off the toggle for the following VPN options under Advanced Options:

• Allow VPN over metered networks
• Allow VPN while roaming

Check if Ubisoft connect not working issue persists or not.

Also Read: What is a VPN and how it works?

Method 9: Disable IPV6

Although IPv6 has added advantages over IPv4, there are a few limitations to it. However, when your system does not adapt IPv6 protocol, then you will face Uplay not available error. Hence, you are advised to disable IPv6 as instructed below.

Note: Here, steps are demonstrated for a Wi-Fi connection. If you are using an Ethernet connection, choose the settings accordingly.

1. Hit the Windows key, type view network connections, and click on Open.

2. Now, right-click on your active network adapter and click on Properties as shown.

3. Here in the Wi-Fi Properties window, uncheck the Internet Protocol Version 6(TCP/IPv6) option.

4. Finally, click on OK to save the changes and check if the issue is resolved.

Note: If you use multiple network connections, then follow the given steps:

1. Navigate to the Network Connections window.

2. Now right-click on the adapter and select the Disable option.

Likewise, disable all the additional connections except the one you are using and check if Uplay not available issue is resolved.

Method 10: Change DNS Server Address

IPv4 address has larger packets, and hence your network connection will be stabilized when you change them. Therefore, follow the below-mentioned steps to change the IPv4 address to fix Ubisoft connect not working issue.

1. Press the Windows key, type Control Panel and click on Open.

2. Set View by: > Large icons and click on the Network and Sharing Center from the list.

3. Next, click on the Change adapter settings hyperlink present in the left pane.

4. Right-click on your current network connection (e.g. Wi-Fi) and select Properties, as depicted.

5: Under This connection uses the following items: list, locate and click Internet Protocol Version 4 (TCP/IPv4).

6. Click the Properties button, as highlighted above.

7. Here, select Use the following DNS server addresses: option and enter the following:

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4

8. Click on OK to save changes.

Also Read: Fix The content can’t be displayed because the S/MIME control isn’t available

Method 11: Change Data & Time Format

To avoid Ubisoft connect not working error, try to match the online internet server timings with your PC settings. It is very simple and here is how to do it.

1. Launch Control Panel by typing it in the search bar.

2. Open the best results and click on Change date, time, or number formats under Clock and Region as shown.

3. Here, check the Format is set to your geographic location and ensure if the Date and time formats are set to the correct settings as shown.

4. Finally, click on Apply and OK to save the changes if any.

Method 12: Update or Rollback Network Drivers

If the current drivers in your system are incompatible or outdated with the game files, then you may face Ubisoft connect not working issues. Therefore, you are advised to update your device and drivers to prevent Uplay not available problem.

Option 1: Update Driver

1. Type Device Manager in the Windows 10 search menu.

2. Double-click on Network adapters to expand it.

3. Right-click on your wireless network driver (e.g. Qualcomm Atheros QCA9377 Wireless Network Adapter) and select Update driver, as depicted below.

4. Next, click on Search automatically for drivers to automatically download and install the best available driver.

5A. Now, the drivers will update and install to the latest version, if they are not updated.

5B. If they are already in an updated stage, the message saying The best drivers for your device are already installed will be shown.

6. Click on the Close button to exit the window and restart your PC.

Check if you have a fixed Ubisoft connect not working on Windows 10.

Option 2: Roll Back Driver Updates

1. Go to Device Manager > Network adapters as earlier.

2. Right-click on the Wi-Fi driver (e.g. Intel(R) Dual Band Wireless-AC 3168) and select Properties, as depicted.

3. Switch to the Driver tab and select Roll Back Driver, as highlighted.

Note: If the option to Roll Back Driver is greyed out, it indicates that your computer does not have the pre-installed driver files or it has never been updated.

4. Provide your reason for Why are you rolling back? in Driver Package rollback. Then, click on Yes, as illustrated below.

5. Then, click on OK to apply this change. Finally, restart your PC.

Also Read: How to Fix Uplay Fails to Launch

Method 13: Reset the hosts file

Many times game host files get affected during bad networking especially for online games and launcher connectivity. If you’re facing Ubisoft connect not working issue, then the host files of the system might be affected, and here’s how you can reset it:

1. Hit the Windows + E keys together to open File Explorer.

2. Click on the View tab and check the Hidden items option.

3. Then go to the following path from the address bar.

C:\Windows\System32\drivers\etc

4. Here, right-click on the hosts file and select Open with > Notepad.

5. Now, replace the text in the Notepad with the following text.

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to hostnames. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding hostname.
# The IP address and the hostname should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

6. Finally, hit Ctrl + S keys simultaneously to save the file.

Method 14: Update Windows

Here are the steps to update Windows to fix Ubisoft connect not working issue.

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

3. In the Windows Update tab, click on Check for updates button.

4A. If a new update is available, then click Install Now and follow the instructions to update.

4B. Otherwise, if the Windows is up-to-date, then it will show You’re up to date message.

After updating Windows, check if Uplay not available error persists or not.

Also Read: How to Fix Origin Error 9:0 in Windows 10

Method 15: Perform Network Reset

If you did not attain any fix for Ubisoft connect not working issue by any of these methods, then try resetting the network settings as discussed below to fix Uplay not available error.

1. Press Windows + I keys together to open Windows Settings.

2. Click on Network & Internet option, as highlighted.

3. Scroll down and click on Network reset at the bottom of the screen.

4. Next, click Reset now.

5. Once the process is completed successfully, your Windows 10 PC will restart.

Method 16: Contact Ubisoft Support

The last method to fix Uplay not available error is to seek help from Ubisoft Support Team. Go to the Support page and search for your error.

Recommended:

• How to Play OGG Files on Windows 10
• Fix Kodi Update Failed
• How to Turn Off Firestick
• Fix Steam is Slow in Windows 10

We hope that this guide was helpful, and you could fix Ubisoft connect not working issue. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

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