因此,您刚刚购买了全新的Amazon Fire平板电脑。你几乎没用过。然后,有一天,您按下电源按钮,Amazon Fire平板电脑将无法打开。这是怎么回事?
实际上有几件事会导致这种情况发生——从没有正确按下电源按钮到软件问题。
在本文中,我们将从最简单、最快的解决方案到更高级的技巧,让您的Amazon Fire 平板电脑(Amazon Fire tablet)开机并重新工作。
1.按住电源按钮
新的Amazon Fire(Amazon Fire)平板电脑用户最常犯的错误之一是点击Amazon Fire平板电脑上的电源按钮并等待它打开。它不会。
您实际上必须按住按钮至少 5 秒钟。完成后,您将听到启动声音,Amazon Fire平板电脑将栩栩如生。
不要难过——这是用户第一次使用新的Amazon Fire平板电脑时最常犯的错误。
2.使用AC 适配器(AC Adapter)为(Charge)平板电脑(Tablet)充满电
如果您的Amazon Fire平板电脑的电量几乎耗尽,则平板电脑可能已进入省电模式,或者根本没有足够的电量正常启动。
在尝试其他任何操作之前,请将电源适配器插入墙上插座,并将USB电缆的另一端连接到平板电脑的USB端口。
按住“电源”按钮至少 20 秒,以确保它实际上已关闭,而不仅仅是睡着了。
您可以让平板电脑充电短短一个小时,然后再尝试再次打开它。但是,如果您想绝对确定它已充满电,请给它大约四个小时。这是将完全扁平的Amazon Fire平板电脑电池充满电所需的时间。
电池充电(battery charges)时,电源端口旁边的指示灯应从红色变为绿色,一旦充电到足以启动平板电脑。如果指示灯从未变为绿色,则说明它没有充电,或者您没有使用正确的 AC 适配器(请参阅第 5 节)。
注意(Note):如果您注意到平板电脑根本没有充电或仅部分充电,您可能需要更换电池(尤其是在您使用平板电脑一段时间的情况下)。
您无法直接从亚马逊购买电池,但(Amazon)亚马逊(Amazon)上有第三方卖家可以购买Amazon Fire平板电脑电池。YouTube 上也有很多视频向您展示如何更改它们。如果您的平板电脑仍在保修期内,请勿这样做。相反,请跳至第 6 节。
3.更新所有软件
当您通常使用Amazon Fire平板电脑时,它会在预设的不活动分钟数后进入睡眠状态。如果有一个正在运行的应用程序由于任何原因没有让Amazon Fire平板电脑退出睡眠模式,这可能表明Fire 平板电脑(Fire Tablet)在实际上只是睡着时没有打开
为什么应用程序会这样做?如果平板电脑上的任何应用程序已过期,则可能会导致此类不可预知的行为。因此,最好更新所有应用程序,看看它是否能解决开机问题。
为此,请按住提高音量和电源(Power)按钮 45 到 60 秒。如果您的平板电脑仅处于睡眠模式,您应该会看到它已打开。
松开“电源”按钮并继续按住“提高音量”按钮,直到您看到屏幕上出现“正在安装最新软件”消息。
看到安装完成的消息后,请继续进行下一部分以执行软重置以重新初始化平板电脑并再次开始使用它。
4. 执行“软”重置
让看似“死机”的Amazon Fire(Amazon Fire)平板电脑再次工作的一个鲜为人知的技巧是对平板电脑执行软重置。
这是什么意思?(What does this mean?)
软重置不仅仅是让平板电脑进入睡眠状态,就像只需按下一次电源按钮一样。它会在再次启动之前完全关闭平板电脑。即使您在上一节中跳过了更新应用程序,仅进行软重置也可以解决Amazon Fire平板电脑无法打开的问题。
要执行软复位:(To perform a soft reset:)
同时按住降低音量和(Down)电源按钮(Power)最多约 10 秒。
如果您看到恢复屏幕出现,这意味着您的平板电脑实际上并未处于睡眠模式,但可能已经关闭。
在这种情况下,您有几个选择。
- 取消此操作并重新启动设备
- 如果平板电脑上没有保存任何重要内容,请继续选择“恢复出厂设置”。请记住,这将删除保存到平板电脑的所有内容,并将所有设置恢复为默认值。
如果您决定恢复出厂设置,它可以很好地解决您在Amazon Fire平板电脑无法开机时遇到的问题。所以这是需要考虑的事情。
5. 使用正确的交流适配器
此外,如果您发现平板电脑似乎没有在充电,或者亚马逊 Fire(Amazon Fire)平板电脑在四个小时后仍无法打开,则您可能使用了错误的交流适配器。
平板电脑和智能手机的 AC 适配器看起来几乎相同,因此很容易意外更换它们。如果您尝试使用与Amazon Fire(Amazon Fire)随附的交流适配器不同的交流适配器,它可能根本不充电。
确保(Make)您使用的是平板电脑随附的原装充电器。它的侧面应该印有亚马逊标志。(Amazon)
该交流适配器的额定功率为 5 瓦和 1 安培。因此,任何其他具有不同额定值的充电器根本无法工作,或者充电时间会显着延长。
如果您使用的是正确的交流适配器,但仍无法充电:
- 检查micro-USB 电缆(micro-USB cable)是否破裂或损坏
- 检查(Inspect)电缆的每一端,确保两端没有断裂或损坏
- 查看电缆的(Look)USB端内部,查看是否有任何内部引脚损坏或丢失
- 查看交流适配器的(Look)USB端口内部,检查针脚是否弯曲或损坏
如果有任何损坏,或者即使看起来一切正常但数据线仍然无法为平板电脑充电,您可能需要购买新的交流适配器和微型 USB 数据线。
6. 接触亚马逊
如果您已尝试过本文中的所有内容,并且您的平板电脑足够新,并且仍在制造商保修期内,您应该联系亚马逊客户服务(Amazon Customer Service)寻求帮助。
您可以免费修理平板电脑,甚至完全更换平板电脑。
Amazon Fire Tablet Won’t Turn On? How to Fix
So you’ve јust purchased a brand new Amazon Fire tablet. You’ve hardly used it. Then, one day, you presѕ thе power button and the Amаzon Firе tablet won’t turn on. What’s goіng on?
There are actually several things that can cause this to happen — everything from not pressing the power button correctly to issues with software.
In this article, we’ll work through from the simplest and fastest solution, to more advanced tips to get your Amazon Fire tablet powered on and working again.
1. Hold Down the Power Button
One of the most common mistakes new Amazon Fire tablet users make is tapping the power button on the Amazon Fire tablet and waiting for it to turn on. It won’t.
You actually have to hold the button down for at least 5 seconds. Once you do, you’ll hear the bootup sound and the Amazon Fire tablet will come to life.
Don’t feel bad – this is the single most common mistake users make when first using their new Amazon Fire tablet.
2. Fully Charge the Tablet With the AC Adapter
If your Amazon Fire tablet has its power almost depleted, the tablet might have entered a power save mode or simply doesn’t have enough power to boot up properly.
Before you try anything else plug the power adapter into a wall outlet and connect the other end of the USB cable into your tablet’s USB port.
Hold down the “Power” button for at least 20 seconds to make sure it’s actually turned off and not just asleep.
You can let the tablet charge for as little as an hour before attempting to turn it on again. But if you want to be absolutely certain it’s fully charged, give it about four hours. This is how long it takes to charge a fully flat Amazon Fire tablet battery to fully charged.
As the battery charges, the light next to the power port should change from red to green once it’s charged enough for you to boot up the tablet. If the light never turns green, then it’s either not charging or you’re not using the right AC adapter (see section 5).
Note: If you’re noticing that the tablet isn’t charging at all or only partially charging, you may need to change the battery (especially if you’ve had the tablet for a while).
You can’t get batteries from Amazon directly but there are third-party sellers on Amazon where you can purchase Amazon Fire tablet batteries. There are also lots of videos on YouTube that show you how to change them. Do not do this if your tablet is still under warranty. Instead, skip down to section 6.
3. Update All Software
When you’re normally using the Amazon Fire tablet, it will go to sleep after a preset number of minutes of inactivity. If there’s a running app that isn’t letting the Amazon Fire tablet come out of sleep mode for any reason, this could appear that the Fire Tablet isn’t turning on when it’s actually just asleep
Why would an app do this? If any app on the tablet is out of date, it can cause unpredictable behavior like this. So it’s a good idea to update all apps and see if it resolves the power up issue.
To do this, press and hold the Volume Up and the Power buttons for 45 to 60 seconds. If your tablet was only in sleep mode, you should see it turn on.
Let go of the “Power” button and continue holding the “Volume Up” button until you see the “Installing the latest software” message appear on the screen.
Once you see the message that the installation is complete, go ahead and move on to the next section to perform a soft reset to reinitialize the tablet and start using it again.
4. Perform a “Soft” Reset
One little-known trick to get a seemingly “dead” Amazon Fire tablet working again is by performing a soft reset of the tablet.
What does this mean?
A soft reset will go beyond putting the tablet to sleep like simply pressing the power button once will. It’ll fully shut down the tablet before booting it up again. Even if you skipped updating apps in the previous section, just doing a soft reset alone can resolve the issue with the Amazon Fire tablet not turning on.
To perform a soft reset:
Press and hold the Volume Down and Power buttons at the same time up to about 10 seconds.
If you see a recovery screen appear, it means that your tablet wasn’t actually in sleep mode but was likely already turned off.
In this case you have a couple of options.
- Cancel this and restart the device
- If you don’t have anything important saved on the tablet, go ahead and choose to do a “factory reset”. Keep in mind this will remove anything saved to the tablet, and will set all settings back to default.
If you do decide to do a factory reset, it could very well fully resolve the issue you’re having with the Amazon Fire tablet not turning on. So it’s something to consider.
5. Use the Right AC Adapter
Also, if you find that the tablet doesn’t seem to be charging or the Amazon Fire tablet still won’t turn on even after four hours, you might be using the wrong AC adapter.
AC adapters for tablets and smartphones look almost identical, so it’s very easy to accidentally swap them. If you attempt to use a different AC adapter than the one that came with your Amazon Fire, it may not charge at all.
Make sure you’re using the original charger that came with the tablet. It should have the Amazon logo printed on the side of it.
This AC adapter is rated at 5 watts and 1 amp. So any other charger with a different rating simply won’t work or the charging time will take significantly longer.
If you’re using the correct AC adapter and it’s still not charging:
- Check that the micro-USB cable isn’t cracked or damaged
- Inspect each end of the cable to make sure the ends aren’t broken or damaged
- Look inside the USB end of the cable to see if any of the internal pins are damaged or missing
- Look inside the USB port in the AC adapter and inspect for bent or damaged pins
If there is any damage, or even if everything looks okay but the cable still won’t charge the tablet, you may need to purchase a new AC adapter and micro-USB cable.
6. Reach Out to Amazon
If you’ve tried everything in this article and your tablet is new enough that it’s still under the manufacturer warranty, you should reach out to Amazon Customer Service for help.
You may be able to get the tablet fixed, or even completely replaced, at no cost to you.