YouTube TV 是有线电视的绝佳替代品。它提供流行的电视网络节目、电影、新闻等。但是，有时您会发现YouTube TV 无法正常工作。这可能令人沮丧，尤其是当它是您的主要娱乐来源之一时。
值得庆幸的是，几乎所有可能导致YouTube TV无法正常工作的问题都是可以解决的。在本文中，您将找到一个故障排除过程，该过程将带您从最常见和可能的情况转向不太常见和更复杂的情况。在本文结束时，YouTube TV应该会再次为您工作。
注意(Note)：以下修复适用于移动版、桌面版和基于浏览器的YouTube TV 版本。如果修复仅适用于一个平台，将予以说明。
1. YouTube TV 关闭了吗？
检查YouTube TV网站是否对所有用户完全关闭。您可以使用Downdetector或Outage Report等流行服务进行检查。
如果这些服务显示YouTube TV 中断，您将无能为力。问题在YouTube结束，您只需要等待服务重新上线即可。
在等待时，您可以享受许多替代视频流媒体网站。(alternative video streaming sites)
2.确保你没有超过你的设备限制(Your Device Limit)
如果您有YouTube 家庭(YouTube Family)计划，您家中的多个用户可以使用他们自己的Google帐户观看YouTube 电视。(YouTube TV)但是，无论您是否有此计划，您的帐户最多只能在三台设备上同时观看YouTube TV 。
以下活动算作一台设备主动流式传输：
- 将YouTube(YouTube)电视节目从笔记本电脑投射到电视上
- 在笔记本电脑或台式电脑上观看YouTube TV(YouTube)
- 在移动设备上观看YouTube(YouTube)电视库中的电影
无论(Regardless)您的YouTube TV 活动如何，您使用该服务的每台设备都将计入您的设备限制。如果您被阻止使用YouTube TV 帐户，请确保没有其他家庭成员使用三台设备提供该服务。
3. 重启 YouTube 电视
让YouTube TV重新运行的最快解决方案是重新启动与该服务的连接。如果您通过网络浏览器访问YouTube TV，请完全关闭浏览器。重新启动一个新的浏览器窗口并仅访问YouTube TV（而不是其他网站）。
如果您通过移动设备流式传输YouTube TV，则需要关闭该应用程序，然后重新启动它。
在Android上，只需从主屏幕底部向上滑动，搜索yt tv，然后长按应用图标。点击弹出菜单上的应用信息。(App info)
选择应用(App)信息窗口底部的强制停止。(Force stop)
在 iPhone 上，这更容易。只需(Just)从主(Home)屏幕底部向上滑动，然后向右或向左滑动即可找到YouTube TV 应用。在应用程序的预览窗口上向上滑动(Swipe)以关闭应用程序。在 iPad 上，只需在App Switcher中的应用上向上滑动即可。
如果您在Mac或Windows上使用桌面版(Windows)YouTube TV应用，只需像往常一样关闭任何其他应用即可。
关闭YouTube TV 后，重新打开浏览器或应用程序并检查YouTube TV 是否正常工作。
4. 更新移动 YouTube 电视应用
YouTube会经常更新YouTube TV 应用。用户通常报告说，当YouTube TV 无法在他们的移动设备上运行时，通常是因为YouTube TV 应用有待更新。
您可以通过打开Google Play(Google Play)或Apple Store并检查是否有适用于该应用程序的更新来快速检查是否是这种情况。
如果有，请运行更新，然后重新启动YouTube TV 应用。检查这是否解决了您在使用YouTube TV 时遇到的问题。
5.启用位置权限
YouTube密切跟踪用户的位置，以确保特定家庭使用该帐户而不与其他地方的人共享该帐户。如果您在移动设备上关闭了位置设置，YouTube TV 可能无法运行。
注意(Note)：YouTube 允许您前往其他地点并在有限的时间内仍然在该地点使用该服务，但您仍需要开启“位置”服务才能使用该服务。(Location)
在您的特定设备上启用位置信息，看看它是否可以解决您在使用YouTube TV 时遇到的问题。
- 在 Android 上(On Android)：在 Settings 中，选择Location，并确保启用了On切换。点按YouTube TV 应用以确保该应用在权限下列出了位置。(Location)
- 在 iPhone 或 iPad 上(On iPhone or iPad)：在设置中，选择隐私和定位服务(Privacy and Location Services)。确保已启用定位服务。(Location Services)接下来，点击YouTube TV应用并选择使用应用(While Using the App)时获取位置权限。
如果您在台式机或笔记本电脑上使用Google Chrome，则需要调整 Chrome 的Google位置设置。
1. 在Chrome中，选择右上角的三个点打开菜单，选择设置(Settings)，从左侧菜单中选择隐私和安全，然后选择(Privacy and Securit)站点设置(Site Settings)。
2. 在下一个屏幕的权限(Permissions)部分下，选择位置(Location)。
3. 在下一个窗口中，向下滚动到允许查看您的位置(Allowed to see your location)。选择https://www.google.com:443右侧的箭头。在下一个窗口中，确保“权限(Permissions)”部分下的“位置”设置为“(Location)允许(Allow)” 。
在测试之前重新启动浏览器以查看YouTube TV是否正常工作。
6.重新启动您的设备
YouTube TV无法正常工作的常见解决方案是重新启动您用来访问该服务的设备。重新启动会清除设备的内存缓存和浏览器缓存，并终止所有正在运行的可能会干扰YouTube TV服务的应用程序或服务。
确保(Make)在重新启动之前完全关闭您的计算机或笔记本电脑。选择关闭选项而不是重新启动选项。重新启动移动设备也是如此。使用手机侧面的电源按钮执行完全关机。然后在再次测试YouTube(YouTube) TV之前启动手机。
7. 检查您的互联网连接
基本的第一个检查是确保您有良好的互联网连接。使用您的设备与其他网站连接，并确保这些连接正常工作。
除此之外，您还需要确保您的互联网连接速度足以使用YouTube TV。YouTube TV 需要至少 3 Mbps的下载速度才能流畅播放。如果您的互联网连接无法解决此问题，您可能会遇到延迟问题，或者YouTube TV 可能根本无法运行。
YouTube会根据您的使用情况推荐以下网速：
- 3 Mbps：适用于流式传输标清视频。
- 7 Mbps：允许您一次流式传输单个 HD（高清）视频，但同时流式传输的其他设备可能会导致问题。
- 13 Mbps：多个设备可以流式传输高清视频。
- 25 Mbps：让您从 YouTube TV 流式传输4K 视频(4K video)或节目。
首先要尝试的是运行速度测试以检查您的互联网连接速度(check your internet connection speed)。最简单的方法是在谷歌(Google)搜索互联网速度测试(internet speed test)。
选择运行速度测试(Run Speed Test)以开始测试。测试完成后，您将看到网络的下载和上传速度。
Mbps下载(Mbps download)结果是值得关注的。确保此速度结果与上面列表中的YouTube TV 使用情况相符。
此外，请通过重新启动数据连接来确保您的移动互联网连接正常工作。在Android上，打开设置(Settings)，选择连接，(Connections,)然后启用然后禁用飞行模式(Airplane mode)。在 iPhone 或 iPad 上，打开控制中心(Control Center)并点击飞行模式(Airplane Mode)以允许它。再次点击它以禁用它。
8. 调整 YouTube 电视视频质量
如果您没有足够的带宽速度让YouTube TV正常工作，您可以调整YouTube TV应用程序中的一些设置，以使其更有效地工作。
- 启动视频时，选择播放器窗口右下角的齿轮图标。
- 从设置列表中 选择质量选项。(Quality)
- 从质量(Quality)列表中 选择较低的视频分辨率。
选择较低的视频质量将需要较低的带宽，这可能会让您摆脱较慢的互联网连接速度。
注意(Note)：您可以通过YouTube TV移动播放器内的视频设置菜单以同样的方式降低YouTube TV移动应用上的视频质量。
这不是最好的解决方案，因为低得多的视频质量在大屏幕上看起来不太好。理想情况下，您需要排除您无法获得从 ISP 购买的带宽的原因(why you’re not getting the bandwidth you’ve purchased from your ISP)。
YouTube TV Not Working? 8 Ways to Fix It
YouTube TV is an excellent replacemеnt for your сable TV. It offers popular TV network programming, movies, news, and more. However, there are times when you’ll find ΥouTube TV is not working. This can be frustrating, especially when it’s one of your prime sоurces of entertainment.
Thankfully, nearly any issue that can lead to YouTube TV not working is fixable. In this article, you’ll find a troubleshooting process that will take you from the most common and likely scenario to the less common and more complex ones. By the end of this article, YouTube TV should be working for you again.
Note: The following fixes apply to the mobile, desktop, and browser-based versions of YouTube TV. Where fixes apply to only one platform, that will be noted.
1. Is YouTube TV Down?
Check if the YouTube TV site is completely down for all users. You can check this using popular services like Downdetector or Outage Report.
If these services show a YouTube TV outage, there’s nothing you can do. The issue is on YouTube’s end, and you’ll just need to wait for the service to come back online.
There are plenty of alternative video streaming sites you can enjoy while you’re waiting.
2. Make Sure You Haven’t Exceeded Your Device Limit
If you have a YouTube Family plan, multiple users in your house can watch YouTube TV using their own Google account. However, whether or not you have this plan, you can only watch YouTube TV simultaneously on up to three devices on your account.
The following activities count as one device actively streaming:
- Casting a YouTube TV show from a laptop to a TV
- Watching YouTube TV on either a laptop or desktop computer
- Watching a movie from your YouTube TV library on your mobile device
Regardless of your YouTube TV activity, every device you use with the service will count toward your device limit. If you’re blocked from using your YouTube TV account, make sure there aren’t already other family members using three devices with the service.
3. Restart YouTube TV
The fastest solution to get YouTube TV working again is to restart your connection to the service. If you’re accessing YouTube TV via your web browser, close out the browser entirely. Restart a new browser window and access only YouTube TV (and no other websites).
If you’re streaming YouTube TV via your mobile device, you’ll need to close the app and then restart it.
On Android, just swipe up from the bottom of the main screen, search for yt tv, and long-press on the app icon. Tap App info on the pop-up menu.
Select Force stop at the bottom of the App info window.
On the iPhone, this is even easier. Just swipe up from the bottom of the Home screen and swipe right or left to find the YouTube TV app. Swipe up on the app’s preview window to close the app. On iPad, just swipe up on the app in the App Switcher.
If you’re using the desktop YouTube TV app on Mac or Windows, just close the app as you normally would any other app.
Once you’ve closed YouTube TV, reopen the browser or app and check if YouTube TV is working.
4. Update the Mobile YouTube TV App
YouTube frequently updates the YouTube TV app. Users commonly report that when YouTube TV is not working on their mobile device, it’s often because there’s a pending update for the YouTube TV app.
You can quickly check if this is the case by opening Google Play or the Apple Store and checking if there’s an update available for the app.
If there is, run the update and then restart the YouTube TV app. Check if this resolved the issues you were having with YouTube TV.
5. Enable Location Permissions
YouTube tracks users’ location closely to ensure that specific households use the account without sharing it with people in other places. If you’ve turned off the location setting on your mobile device, YouTube TV may not work.
Note: YouTube allows you to travel to other locations and still use the service at that location for a limited time, but you still need to have Location turned on for the service to work.
Enable the location on your specific device to see if it resolves the issues you’re having with YouTube TV.
- On Android: In Settings, select Location, and ensure the On toggle is enabled. Tap the YouTube TV app to ensure the app has Location listed under Permissions.
- On iPhone or iPad: In Settings, select Privacy and Location Services. Make sure Location Services is enabled. Next, tap the YouTube TV app and select While Using the App for the location permission.
If you’re using Google Chrome on a desktop computer or laptop, you’ll need to adjust Chrome’s location settings for Google.
1. In Chrome, select the three dots at the upper right to open the menu, select Settings, select Privacy and Security from the left menu, and choose Site Settings.
2. On the next screen, under the Permissions section, select Location.
3. In the next window, scroll down to Allowed to see your location. Select the arrow to the right of https://www.google.com:443. On the next window, make sure Location under the Permissions section is set to Allow.
Restart your browser before testing to see if YouTube TV works.
6. Restart Your Device
A common solution for YouTube TV not working is to restart the device you’re using to access the service. Restarting clears the device’s memory cache and browser cache and kills all running apps or services that may interfere with the YouTube TV service.
Make sure to completely shut down your computer or laptop before restarting. Choose the shutdown option rather than the restart option. The same goes for restarting your mobile device. Perform a complete shutdown using the power button on the side of your phone. Then start up the phone before testing YouTube TV again.
7. Check Your Internet Connection
A basic first check is to ensure that you have a good internet connection. Connect with other websites with your device and make sure those connections work.
With that out of the way, you’ll also need to ensure your internet connection is fast enough to use YouTube TV. YouTube TV needs a download speed of at least 3 Mbps to stream well. If your internet connection can’t manage this, you may likely experience lag issues, or YouTube TV may not work at all.
YouTube recommends the following internet speeds depending on your usage:
- 3 Mbps: Good for streaming standard definition video.
- 7 Mbps: Lets you stream a single HD (high definition) video at a time, but additional devices streaming simultaneously may cause issues.
- 13 Mbps: Multiple devices can stream HD video.
- 25 Mbps: Lets you stream 4K video or programs from YouTube TV.
The first thing to try is running a speed test to check your internet connection speed. The easiest way to do this is to search Google for internet speed test.
Select Run Speed Test to start the test. When the test is completed, you’ll see both download and upload speeds for your network.
The Mbps download result is the one to be concerned with. Make sure this speed result matches your YouTube TV usage from the list above.
Also, ensure your mobile internet connection is working correctly by restarting the data connection. On Android, open Settings, select Connections, and enable and then disable Airplane mode. On iPhone or iPad, open the Control Center and tap Airplane Mode to allow it. Tap it again to disable it.
8. Adjust YouTube TV Video Quality
If you don’t have quite enough bandwidth speed for YouTube TV to work properly, you can tweak some settings in the YouTube TV app so that it’ll work more efficiently.
- Select the gear icon at the lower right corner of the player window when you launch a video.
- Select the Quality option from the Settings list.
- Choose a lower video resolution from the Quality list.
Choosing a lower video quality will require lower bandwidth, which may let you get away with a slower internet connection speed.
Note: You can lower video quality on the YouTube TV mobile app in the same way through the video settings menu inside the YouTube TV mobile player.
This isn’t the best solution since a much lower video quality won’t look good on larger screens. Ideally, you’ll want to troubleshoot why you’re not getting the bandwidth you’ve purchased from your ISP.
