用户可能在其Windows 11/10计算机上收到的错误代码0x80090016可能是在创建PIN时或使用Microsoft Store时。有报道称Windows 11/10登录 PIN(Login PIN)无法让用户登录或无法设置。在这两种情况下修复此错误的解决方案完全不同。
与PIN(PIN)相关的错误的错误消息为 -
Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.
Microsoft Store相关错误的错误消息如下：
Try that again, Something happened on our end and we couldn’t sign you in.
我们将分别介绍每个组件的修复程序，以免造成混淆。
错误代码 0x80090016 (Error Code 0x80090016) Microsoft Store
- 同步日期和时间。
- (Re-register)使用Powershell重新注册Microsoft Store应用。
- 重置 Microsoft Store。
- 运行 Microsoft Store 应用程序疑难解答(Run Microsoft Store Apps Troubleshooter)。
1]同步日期和时间
您需要在计算机上设置正确的日期(Date)和时间(Time)才能访问各种Windows 11/10服务。
为此，首先点击键盘上的 WINKEY + I 按钮组合以启动“ 设置”应用程序。(Settings app.)
现在，导航到 Time & Language > Date & time.
在右侧面板上，为 自动设置时间和 自动 (Set time automatically )设置时区打开切换(Set time zone automatically.)开关 。(On )
接下来，单击 左侧面板上的 区域和语言 。(Region & language )确保(Make)右侧面板上的 国家或地区 设置为您居住的国家/地区。(Country or region )
关闭设置(Settings)应用程序并 重新启动(Reboot)计算机以使更改生效。
2]使用Powershell重新注册(Re-register)Microsoft Store应用
通过按 WINKEY + X 按钮组合开始，或右键单击开始(Start)按钮并单击 Windows Powershell (Admin) 或 在Cortana搜索框中搜索(Cortana)Powershell ，右键单击命令提示符(Command Prompt)图标并单击 以管理员身份运行。(Run as Administrator.)对于您收到的UAC或用户帐户控制(User Account Control)提示， 单击 是 。(Yes )然后，Windows Powershell窗口将最终打开。现在，键入以下命令以重新注册Microsoft Store应用程序，然后按 Enter。
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
让该过程完成，然后检查您的问题是否已解决。
3]重置微软商店
您可以尝试 重置 Microsoft Store(Reset Microsoft Store) 并检查是否有任何缓存的文件或文件夹导致您的 Store 与Microsoft 服务器(Microsoft Servers)连接发生冲突。
4]运行Microsoft Store Apps疑难解答(Run Microsoft Store Apps Troubleshooter)
微软(Microsoft)还发布了专门的 Microsoft Store 应用程序疑难解答(Microsoft Store apps Troubleshooter)。您需要下载并运行它。
PIN 的错误代码 0x80090016
问题背后的原因是NGC 文件夹(NGC folder)的内容损坏。NGC文件夹负责存储对系统安全至关重要的某些文件。文件夹损坏的最可能原因是第三方软件修改了文件。除此之外，第三方软件产品会引发某些可能导致此错误的后台进程。
我们将按以下顺序处理解决方案：
1]卸载(Uninstall)任何最近安装的第三方软件
通常，免费软件产品并不总是免费的。此类产品附带扩展程序和其他恶意软件。如果您最近安装了任何此类软件，请从控制面板(Control Panel)卸载它们。
即使是正版软件，第三方产品也可能引发导致此错误的过程。您可以考虑卸载任何此类软件，即使是暂时的。
- 管理 NGC 文件夹。
- Use Group Policy Editor.
2] NGC文件夹的空内容
首先，将 Windows 10 启动到安全模式(boot Windows 10 into Safe Mode)。
您需要删除NGC 文件夹的所有内容——(NGC Folder –)因为您需要首先获得该文件夹的所有权——(take ownership of this folder)
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\
完成后，只需永久删除该文件夹的所有内容并正常重新启动计算机。
AppData文件夹可能是隐藏的，因此您可能需要显示隐藏的文件和文件夹。
3]使用组策略编辑器
点击WINKEY + R按钮组合以启动运行(Run)实用程序，输入 gpedit.msc 并点击Enter。组策略编辑器(Once Group Policy Editor)打开后，导航到以下设置 -
Computer Configuration > Administrative Templates > System > Logon
现在，在右侧面板上双击 打开便利 PIN 登录(Turn on convenience PIN Sign-in) 并将单选按钮设置为已 启用 (Enabled )。
This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.
这将打开使用PIN的(PIN)登录(Logins)。将单选按钮设置为 已禁用 (Disabled )或未 配置 (Not Configured )将关闭使用 PIN 登录。
退出组策略编辑器(Group Policy Editor)，然后重新启动计算机以使更改生效。
什么是错误代码 0x80090016？
错误(Error)代码 0x80090016 可能出现在两个不同的位置 - 使用Microsoft Store和更改PIN时。根据情况，您可以按照上述步骤解决问题。例如，您可以同步日期和时间、重新注册Microsoft Store应用、重置Microsoft Store应用等。
为什么Microsoft一直说我的PIN不正确？
Microsoft Store一直说PIN不正确可能有两个原因。首先(First)，可能存在阻止Microsoft Store验证PIN的错误。其次(Second)，您的管理员最近更改了PIN。您需要根据收到错误的原因和时间遵循上述指南。
Hope this helped!
How to fix Error Code 0x80090016 for PIN and Microsoft Store
Εrror Code 0x80090016 which a user may receive on his Windows 11/10 computer could be while creating a PIN or when using the Microsoft Store. There have been reports of the Windows 11/10 Login PIN failing the users to sign in or being not able to be set up. The solutions to fix this error in both scenarios are totally different.
The error message for the PIN related error reads-
Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.
The error message for the Microsoft Store related error reads-
Try that again, Something happened on our end and we couldn’t sign you in.
We will be covering the fixes for each of the components separately so that there is no confusion.
Error Code 0x80090016 Microsoft Store
- Sync Date and Time.
- Re-register the Microsoft Store app using Powershell.
- Reset the Microsoft Store.
- Run Microsoft Store Apps Troubleshooter.
1] Sync Date and Time
You need to have a correct Date and Time set on your computer to access various Windows 11/10 services.
For this, start by hitting the WINKEY + I button combinations on the keyboard to start the Settings app.
Now, navigate to Time & Language > Date & time.
On the right side panel, turn the toggle On for Set time automatically and Set time zone automatically.
Next, click on Region & language on the left side panel. Make sure that the Country or region on the right side panel is set to the country that you live in.
Close the Settings app and Reboot your computer for the changes to take effect.
2] Re-register the Microsoft Store app using Powershell
Start by pressing WINKEY + X button combo or right-click on the Start button and click on Windows Powershell (Admin) or search for Powershell in the Cortana search box, right click on the Command Prompt icon and click on Run as Administrator. Click on Yes for the UAC or User Account Control prompt that you get. Then, the Windows Powershell window will finally be open. Now, type in the following command to re-register the Microsoft Store app and then hit Enter.
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
Let the process complete and then check if your issue is fixed or not.
3] Reset the Microsoft Store
You can try to Reset Microsoft Store and check if any cached files or folders are causing a conflict to your Store being connected to the Microsoft Servers.
4] Run Microsoft Store Apps Troubleshooter
Microsoft has also released a dedicated Microsoft Store apps Troubleshooter. You need to download and run it.
Error Code 0x80090016 for PIN
The cause behind the issue is the corruption of the contents of the NGC folder. The NGC folder is responsible for storing certain files which are crucial for the system’s security. The most probable reason behind the corruption of the folder is when a third-party software modifies the files. Other than this, third-party software products induce certain background processes which could cause this error.
We will proceed with the solutions in the following sequence:
1] Uninstall any recently installed third-party software
Usually, freeware products aren’t always free. Such products come along with extensions and other malware. If you have installed any such software recently, please uninstall them from the Control Panel.
Even in case of genuine software, the third-party product could induce processes that cause this error in turn. You could consider uninstalling any such software, even if temporarily.
- Managing the NGC Folder.
- Use Group Policy Editor.
2] Empty contents of NGC Folder
First, boot Windows 10 into Safe Mode.
You need to delete all the contents of the NGC Folder – for that you will need to take ownership of this folder first-
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\
Once done, just permanently delete all the contents of that folder and reboot your computer normally.
The AppData folder might be hidden so you may need to show hidden files & folders.
3] Use Group Policy Editor
Hit the WINKEY + R button combination to launch the Run utility, type in gpedit.msc and hit Enter. Once Group Policy Editor opens, navigate to the following setting-
Computer Configuration > Administrative Templates > System > Logon
Now, on the right side panel and double click on Turn on convenience PIN Sign-in and set the radio button to Enabled for it.
This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.
This will turn on the Logins using PIN. Setting the radio button as Disabled or Not Configured will turn off the Logins using PIN.
Exit the Group Policy Editor and then reboot your computer for the changes to take effect.
What is error code 0x80090016?
Error code 0x80090016 may appear in two different locations – while using Microsoft Store and while changing the PIN. Depending upon the situation, you can solve the issue by following the aforementioned steps. For example, you can synchronize date and time, reregister the Microsoft Store app, reset the Microsoft Store app, etc.
Why does Microsoft keep saying my PIN is incorrect?
There could be two reasons why Microsoft Store keeps saying the PIN is incorrect. First, there could be a bug preventing the Microsoft Store from validating the PIN. Second, your administrator has changed the PIN recently. You need to follow the above-mentioned guides based on why and when you get the error.
Hope this helped!
