如果您遇到与Windows、Office或任何其他Microsoft软件或服务相关的问题,您在哪里联系Microsoft 支持?(Microsoft Support)这篇文章将列出一些有用的资源链接、电话号码和电子邮件 ID,您可以从中获得来自Microsoft的帮助。
在开始之前,我想让您知道该站点归我所有,与Microsoft没有任何关联。我只列出了您可以联系Microsoft以获取帮助和支持的各种方式。您必须直接与他们联系。
Microsoft 支持:电话号码(Number)、实时聊天(Live Chat)、电子邮件 ID(Email ID)、有用的链接(Useful Links)
以下是您可以用来联系Microsoft 支持(Microsoft Support)的支持方法列表。
- 微软支持
- Microsoft 支持电话号码
- 微软支持聊天
- 向 Microsoft 支持发送电子邮件
- 有用的帮助和资源链接
- 支持 OEM 产品
- 批量许可支持
- 让 Microsoft 给您回电
- Windows 11/10 支持
您可以尝试其中的每一个,并且应该可以帮助您。
1]微软支持
Microsoft为所有使用其产品的客户提供支持——这采取不同的形式。
- Microsoft 客户服务和支持(Microsoft Customer Service and Support)可帮助您解决有关Microsoft产品和服务的问题。在这种情况下,Microsoft代表将帮助您找到合适的资源或团队来回答问题。如果您有一般的客户服务问题,则应使用此功能。
- Microsoft 技术支持(Microsoft Technical Support)将提供支持选项并找到相应的支持团队来解决您可能面临的技术支持问题。这可能包括自助支持或辅助支持。
首先,您可以访问此页面(this page),提及您的国家并选择您希望获得支持的产品。
您还可以访问此链接(visit this link)以:
- 向 Windows 顾问发送消息
- 让微软给你回电话
- 安排通话。
Windows 11/10用户可以使用Contact Support 应用程序(Contact Support app)。
2]微软支持电话号码
您可以通过以下电话号码联系Microsoft 客户服务(Microsoft Customer Service)和支持,(Support)太平洋时间(PM Pacific Time)周一(Monday)至周五(Friday)上午 5:00 至晚上 9:00以及周六(Saturday)和周日(Sunday)上午 6:00 至下午 3:00 (太平洋时间(PM Pacific Time)) :
- 在美国(USA),(800)微软(MICROSOFT)(642-7676)
- 在加拿大,请致电 (877)568-2495
- 在印度,请联系 0008004402130
- 在英国,请联系 0800 026 03 30
您可以在此处获取您所在国家/地区的(here)Microsoft 支持(Microsoft Support)电话号码- 并查看当地时间。在开始之前,最好准备好您正在使用的产品的名称和版本、产品标识号或产品密钥。Microsoft代表将确定产品的保修状态。本文末尾的链接可以帮助您收集故障排除数据。
Microsoft Corporation在美国(USA)的客户(Customer Service)服务电话号码是 1800 102 1100。此处(here)提到了所有国家/地区的全球客户服务(Global Customer Service)电话号码。
3]微软支持聊天
您还可以通过电子邮件和聊天联系Microsoft 支持。(Microsoft Support)如果客户服务代理(Customer Service Agent)在线并可在此处(here)聊天,您将看到一条消息。如果没有,您将在右侧看到即时聊天:客户服务代理处于离线状态消息。(Instant Chat: Customer Service Agents are OFFLINE)然后,您可以尝试访问此页面以获得聊天(Chat)支持。您还可以从 Microsoft 获得远程协助支持(Remote Assistance Support from Microsoft)。
您还可以使用实时付费技术支持网站(Tech Support)Microsoft Answer Desk的服务与Microsoft 支持(Microsoft Support)主管聊天。
Microsoft 还提供了一个虚拟支持代理。看看能不能解决你的问题。
4]向微软支持发送电子邮件
如果客户服务代理(Customer Service Agent)处于离线状态,并且您对Microsoft产品或服务有任何一般性问题,您可以使用此表单向(this form)Microsoft发送电子邮件。他们将通过电子邮件与您联系。
5]有用的帮助和资源链接
如果您需要解决方案并愿意搜索它们,您可以在Microsoft 支持(Microsoft Support)或Microsoft Answers网站上进行搜索。当然,您也总能在 TWC 上找到许多适用于 Windows 的提示和故障排除教程。
Microsoft 支持官方 Twitter(Microsoft Support Official Twitter Account)帐户是@MicrosoftHelps @MicrosoftHelps
如果您需要Microsoft 的付费支持(Paid Support),您可以尝试Fix It Center Pro,这是一个自动诊断门户,可帮助您解决问题。
6] 支持OEM产品
如果问题与您可能正在使用的 OEM 产品有关,您可能需要直接联系计算机(Computer) 制造商(Manufacturers)。这些链接将帮助您:
- 计算机制造商的联系信息(Contact Information)
- 计算机制造商的支持电话号码和网站(Phone Numbers and Websites)。
但是,如果您从Microsoft Store购买了(Microsoft Store)Signature PC ,则可以致电 877-696-7786。
7]批量许可支持
您可以拨打免费电话 (866) 230-0560联系 VLSC 联络中心,或在此处(VLSC Contact Center)提交书面请求(submit a written request)。
以下是全球Microsoft 许可激活中心的列表,以及可以帮助您解决批量许可激活(Activation)问题的电话号码。
8]让微软给你回电话
要聊天、让Microsoft给你回电或安排通话,你可以在此处访问Microsoft。
9]Windows 11/10 支持
(Microsoft)Windows 11/10用户在使用新操作系统时遇到任何问题,微软可以更轻松地联系支持人员。(Support)了解如何使用联系支持应用程序(Contact Support app)。还有其他方法可以获取有关 Windows 的帮助(get help for Windows)。
您可以通过电话号码(Phone Number)1 800-642-7676 或microsoft.com/contactusMicrosoft 客户支持(Microsoft Customer Support)。
您现在还可以使用Windows 中的 Quick Assist(Quick Assist in Windows)远程提供或接受技术支持(Support)。
您可能需要阅读这些链接,这些链接在您寻求Microsoft(Microsoft)的帮助和支持时可能会对您有所帮助:
- Microsoft 支持使用Windows 11/10中的Microsoft(Microsoft Support)支持诊断工具来帮助诊断Windows问题。
- Microsoft 产品支持报告工具有助于收集用于解决支持问题的关键系统和日志信息。此信息有助于更快地诊断软件中的问题并提供解决方案。
- Microsoft Easy Assist允许Microsoft支持专业人员远程连接到您的计算机并帮助您解决问题。使用安全连接,支持专业人员可以查看您的桌面并执行诊断和故障排除步骤。
请记住,(Remember, )Microsoft绝不会就您在使用计算机或(Microsoft)Microsoft软件和服务时可能遇到的任何问题自行联系您。在任何情况下,您都不会收到来自Microsoft或其合作伙伴的合法电话,要求您向您收取计算机修复费用。如果您收到此类电话或电子邮件,说明他们代表Microsoft并提供帮助,您可以确定这是一个骗局!切勿透露任何详细信息或访问您的计算机。
如何与Microsoft的现场人员交谈?
Microsoft为所有(Microsoft)Microsoft产品(包括Windows)的所有客户提供实时聊天(Chat)支持。进入聊天页面后,(chat page,)请单击浏览器中的获取(Get)支持。在获取帮助(Get Help)应用程序按钮下。
然后,您可以描述您的问题并按搜索。它将显示更多结果,但您可以跳过所有这些并单击底部的联系支持按钮。(Contact Support)
接下来,您需要选择产品或服务,然后单击确认(Confirm)按钮。然后它会要求您提供您的电话号码,支持代理会打电话给您。
如何联系Microsoft进行退款?
您可以访问显示所有购买的帐户账单(Account Billing)部分,然后如果您的商品符合退货条件,请单击请求(Request)退货或退款。如果您不小心付款,最好的办法是快速连接并要求退款。
如何联系Microsoft Office 365 支持(Support)?
在任何Office应用程序(例如Outlook、Word、Excel )中,单击帮助(Help),然后单击联系支持(Contact Support)。输入您的查询,然后单击获取帮助(Get Help)。
然后它将显示结果列表,在底部,您可以选择与代理交谈。单击(Click)它,然后单击实时聊天(Live Chat)。然后解决您的查询。
注意(NOTE):请不要相信(do not trust)任何承诺帮助您的人或任何在下面的评论中提到他的电子邮件ID/contact如果您有任何问题,请直接联系Microsoft或在此站点上搜索。您也许可以找到有关它的帖子。
如果您需要向Microsoft提供有关其产品和服务的反馈,您会对此帖子感兴趣。
Microsoft Support: Phone Number, Live Chat, Email ID, Useful Links
Where do уou contact Microsoft Support if you fаce problems relating to Windows, Office, or any other Microsoft softwarе or service? This post will lіѕt down somе useful resource links, phone numbers, and email ID, from whеre you can receivе help from Microsoft.
Before you begin, I want you to know that this site is owned by me and is in no way affiliated with Microsoft. I have only listed the various ways you can contact Microsoft for help and support. You will have to contact them directly.
Microsoft Support: Phone Number, Live Chat, Email ID, Useful Links
Here is the list of support methods you can use to get in touch with Microsoft Support.
- Microsoft Support
- Microsoft Support Phone Number
- Microsoft Support Chat
- Email Microsoft Support
- Useful Help & Resource Links
- Support for OEM products
- Volume Licensing Support
- Have Microsoft call you back
- Windows 11/10 Support
You can try each of them, and one should help you out.
1] Microsoft Support
Microsoft offers support to all customers using its products – and this takes different forms.
- Microsoft Customer Service and Support is available to help you with questions about Microsoft products and services. In this case, a Microsoft representative will help you locate the appropriate resource or team to answer questions. This is meant to be used if you have general customer service questions.
- Microsoft Technical Support will provide support options and locate the appropriate support team to resolve technical support issues you may be facing. This may include self-help support or assisted support.
To begin with, you can visit this page, mention your country and select the product for which you wish to receive support.
You can also visit this link to:
- Message a Windows Advisor
- Make Microsoft call you back
- Schedule a call.
Windows 11/10 users can use the Contact Support app.
2] Microsoft Support Phone Number
You can contact Microsoft Customer Service and Support on the following telephone numbers, Monday through Friday, 5:00 AM – 9:00 PM Pacific Time and Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time:
- In the USA, (800) MICROSOFT (642-7676)
- In Canada, call (877)568-2495
- In India, contact 0008004402130
- In UK, contact 0800 026 03 30
You can get the Microsoft Support telephone number for your country here – and check out the local timings too. Before you begin, it’s a good idea to keep the name and version of the product you are using, the product identification number, or the product key ready. Microsoft representatives will determine the warranty status of the product. The links at the end of this post may help you collect troubleshooting data.
The Customer Service number for Microsoft Corporation in the USA is 1800 102 1100. The Global Customer Service phone numbers for all countries have been mentioned here.
3] Microsoft Support Chat
You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for a chat here, you will see a message to this effect. If not, you will see Instant Chat: Customer Service Agents are OFFLINE message, on the right side. You may then try and visit this page for Chat support. You can also receive Remote Assistance Support from Microsoft.
You could also use the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft Support executive.
Microsoft also offers a Virtual Support Agent. See if it solves your issues.
4] Email Microsoft Support
If the Customer Service Agent is offline and if you have any general questions about Microsoft products or services, you can use this form to email Microsoft. They will contact you back via email.
5] Useful Help & Resource Links
If you need solutions and are willing to search for them, you can do so on Microsoft Support or Microsoft Answers website. Sure, you will always find many tips and troubleshooting tutorials for Windows here on TWC as well.
The Microsoft Support Official Twitter Account is @MicrosoftHelps.
If you need Paid Support from Microsoft, you could try Fix It Center Pro, an automated diagnostic portal to help resolve your issues.
6] Support for OEM products
If the question pertains to OEM products that you may be using, you may be required to contact the Computer Manufacturers directly. These links will help you:
But If you purchased a Signature PC from the Microsoft Store, you might call 877-696-7786.
7] Volume Licensing Support
You can call the VLSC Contact Center toll-free at (866) 230-0560 or submit a written request here.
Here is a list of Microsoft Licensing Activation Centers worldwide, along with their telephone numbers that can help you with Volume Licensing Activation issues.
8] Have Microsoft call you back
To chat, have Microsoft call you back, or schedule a call, you can visit Microsoft here.
9] Windows 11/10 Support
Microsoft has made it easier for Windows 11/10 users to contact Support if they face any problems while using the new OS. See how to use the Contact Support app. There are other ways to get help for Windows.
You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or microsoft.com/contactus.
You can now also give or take Tech Support remotely using Quick Assist in Windows.
You may want to read these links which may help you when seeking help and support from Microsoft:
- Microsoft Support Diagnostic Tool in Windows 11/10 is used by Microsoft Support to help diagnose Windows problems.
- The Microsoft Product Support Reporting Tool facilitates gathering critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.
- Microsoft Easy Assist allows a Microsoft support professional to remotely connect to your computer and help you solve a problem. Using a secure connection, the support professional can view your desktop and perform diagnostics and troubleshooting steps.
Remember, Microsoft will never contact you on their own for any problems you may be facing with your computer or Microsoft software and services. And in any case, you will never receive a legitimate call from Microsoft or its partners to charge you for computer fixes. If you receive such a phone call or an email stating that they represent Microsoft and proffer help, you can be sure that it’s a scam! Never give out any details or access to your computer.
How do I talk to a live person at Microsoft?
Microsoft offers Live Chat support to all its customers for all Microsoft products, including Windows. Once you are on the chat page, click on the Get support in the browser instead. under the Get Help app button.
You can then describe your issue and press search. It will reveal more results, but you can skip all those and click on the Contact Support button at the bottom.
Next, you need to select the product or service and click on Confirm button. It will then ask you to provide your phone number, and a support agent will call you.
How do I contact Microsoft for a refund?
You can visit your Account Billing section where all purchases appear and then click on Request a return or Refund if your item is eligible for a return. If you have paid accidentally, the best would be to connect and ask for a refund quickly.
How To Contact Microsoft Office 365 Support?
In any Office application such as Outlook, Word, Excel and click on Help and then Contact Support. Type in your query, and click on Get Help.
It will then display a list of results, and at the bottom, you will have the option to Talk an Agent. Click on it, and click on the Live Chat. Then get your query resolved.
NOTE: Please do not trust anyone who promises to help you or anyone who mentions his email ID/contact details in the comments below. If you have a question, contact Microsoft directly or search for it here on this site. You may be able to find a post about it.
This post will interest you if you ever need to give Microsoft feedback about its products and services.