修复 重置您的 PC 时出现问题错误： (Fix There was a problem resetting your PC error: )Windows 10 包含一个“重置(Reset)您的 PC”选项，可将您的Windows恢复为其出厂默认配置。此选项用于快速解决Windows中的错误，否则只能通过重新安装Windows来解决。重置(Reset)您的 PC 是一种更快的方法来修复Windows，而不是从头开始重新安装Windows 。但是当重置(Reset)你的电脑选项不起作用时会发生什么，在重置你的电脑时你会收到一个错误“重置你的电脑时出现问题”，并且在重新启动后你将无法启动到Windows.
此问题可能是由Microsoft(Microsoft)本身给出的以下任何条件引起的（因此可以安全地假设他们知道该问题）：
- 您的电脑预装了Windows 10 ，并且不是从(Windows 10)Windows 7或 Windows 8.1 升级的。
- PC 制造商启用压缩以减少预安装应用程序所需的磁盘空间。
- 您使用Windows 10中的“(Windows 10)创建(Create)恢复驱动器”功能创建了 USB 恢复驱动器。
- 您将 PC 引导至USB恢复驱动器并选择Troubleshoot > Reset此 PC >删除(Remove)所有内容。
在上述情况下，重置(Reset)可能会失败，并显示错误消息“重置您的 PC 时出现问题”，您将无法启动Windows。无论如何(Anyway)，不要浪费任何时间，让我们看看如何实际修复(Fix)使用下面列出的故障排除指南重置您的 PC 错误时出现问题。
重置您的 PC 时出现问题 [已解决(SOLVED)]
Method 1: Run Startup/Automatic Repair
1.插入Windows 10可启动安装DVD并重新启动您的 PC。
2.当提示Press any key to boot from CD or DVD时，按任意键继续。
3.选择您的语言首选项，然后单击下一步(Next)。单击左下角的修复计算机。(Click Repair)
4.在选择选项屏幕上，单击疑难解答(Troubleshoot)。
5.在疑难解答屏幕上，单击高级选项(Advanced option)。
6.在高级(Advanced)选项屏幕上，单击自动修复或启动修复(Automatic Repair or Startup Repair)。
7. 等待Windows Automatic/Startup Repairs完成。
8.重新启动，你已经成功 修复有一个问题重置你的PC错误，( Fix There was a problem resetting your PC error,) 如果没有，继续。
另外，请阅读 如何修复自动修复无法修复您的 PC。(How to fix Automatic Repair couldn’t repair your PC.)
方法 2：修复启动映像并重建 BCD(Method 2: Fix Boot Image And Rebuild BCD)
1.再次使用方法1进入命令提示符，只需单击高级(Advanced)选项屏幕中的命令提示符。
2.现在一一键入以下命令，并在每个命令后按回车键：
a) bootrec.exe /FixMbr
b) bootrec.exe /FixBoot
c) bootrec.exe /RebuildBcd
3.如果上述命令失败，则在cmd中输入以下命令：
bcdedit /export C:\BCD_Backup
c:
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd
4.最后，退出 cmd 并重新启动Windows。
5.此方法似乎 修复了重置您的PC错误(Fix There was a problem resetting your PC error) 但如果它不适合您，请继续。
方法 3：运行系统文件检查器 (SFC) 和检查磁盘 (CHKDSK)(Method 3: Run System File Checker (SFC) and Check Disk (CHKDSK))
1.使用上述方法使用Windows(Windows)安装盘打开命令提示符。
2.在cmd中输入以下命令并在每个命令后按回车：
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
chkdsk C: /f /r /x
注意：确保(Make)使用当前安装Windows的驱动器号。(Windows)同样在上面的命令中 C: 是我们要运行检查磁盘的驱动器，/f 代表一个标志，它 chkdsk 允许修复与驱动器相关的任何错误，/r 让 chkdsk 搜索坏扇区并执行恢复和/x 指示检查磁盘在开始该过程之前卸载驱动器。
3.退出命令提示符并重新启动您的PC。
方法 4：执行系统还原(Method 4: Perform a System Restore)
1.放入Windows安装媒体或Recovery Drive/System Repair Disc并选择您的语言首选项(anguage preferences)，然后单击下一步
2.单击底部的修复计算机。( Repair)
3.现在选择疑难解答(Troubleshoot)，然后选择高级选项。(Advanced Options.)
4..最后，点击“系统还原(System Restore)”并按照屏幕提示完成还原。
5.重启你的电脑，这一步可能有 修复有问题重置你的电脑错误。( Fix There was a problem resetting your PC error.)
方法 5：重命名系统和软件注册表配置单元(Method 5: Rename the System and Software Registry Hives)
1.从高级(Advanced) 选项(Options)屏幕打开命令提示符：
2.在 cmd 中输入以下命令，然后按 Enter(Enter)：
cd %windir%\system32\config
ren system system.001
ren software software.001
3.关闭 cmd，这将带您进入 Windows 恢复环境(Windows Recovery Environment) 屏幕。
4.选择继续(Continue)选项启动到您的Windows，重新启动后，您将能够 修复重置PC错误时出现问题。(Fix There was a problem resetting your PC error.)
方法 6：从驱动器中恢复(Method 6: Recover From Drive)
注意：此方法可能会删除您的所有个人文件，因此请仅在您绝对确定时才进行操作。
1.将 USB 恢复驱动器插入计算机并重新启动 PC。
2.当提示Press any key to boot from CD or DVD时，按任意键继续。
3.选择您的语言首选项，然后单击下一步(Next)。单击左下角的修复计算机。(Click Repair)
4.在选择选项屏幕上，单击疑难解答(Troubleshoot)。
5.在疑难解答屏幕上，单击高级选项(Advanced option)。
6.在高级(Advanced)选项屏幕上，单击选择(Select Recover)从驱动器或系统映像恢复中恢复。(System Image Recovery.)
7.按照屏幕上的说明继续。
方法 7：使用恢复 USB 恢复您的 PC(Method 7: Recover your PC using recovery USB)
1.将您的 USB 恢复驱动器连接到计算机。
2.从高级选项屏幕打开命令提示符。(Command Prompt)
3.在cmd中输入记事本并回车。(notepad)
4.现在在记事本里面点击文件(File )然后选择打开。(Open.)
5.从文件名(File Name)旁边的下拉列表中选择所有文件(All Files)，然后找到您用于启动Windows的(Windows)USB驱动器号。
6.一旦你知道驱动器号，输入它并按Enter。例如，如果您的驱动器号是 F:，则键入它并按Enter。
7. 现在输入Setup并按 Enter。
8.这将打开您的Windows 安装(Windows Installation)设置。按照屏幕上的说明重新安装或重新(Clean)安装Windows。
方法8：修复安装Windows 10(Method 8: Repair Install Windows 10)
如果上述解决方案都不适合您，那么您可以确定您的HDD没有问题，但您可能会看到错误“重置 PC 时出现问题(there was a problem resetting your PC)”，因为操作系统或HDD上的(HDD)BCD信息以某种方式被删除。好吧(Well)，在这种情况下，您可以尝试修复安装 Windows ，但如果这也失败了，那么剩下的唯一解决方案就是安装(Repair install Windows)Windows的新副本（全新安装(Clean Install)）。
为你推荐：(Recommended for you:)
就是这样，您已成功修复重置您的 PC 时出现问题 [已解决]( Fix There was a problem resetting your PC [SOLVED])，但如果您对这篇文章仍有任何疑问，请随时在评论部分提出。
There was a problem resetting your PC [SOLVED]
Fix There was a problem resetting your PC error: Windows 10 includes a “Reset your PC” option which restores your Windows to its factory default configuration. This option is used to quickly resolve errors with in Windows which otherwise can only be resolved by re-installing Windows. Reset your PC is a faster approach in fixing Windows rather than reinstalling Windows from scratch. But what happens when the Reset your PC option doesn’t work, well while resetting your PC you will receive an error “There was a problem resetting your PC” and after restarting you won’t be able to boot into Windows.
This issue can be caused because of any of the following conditions which are given by Microsoft itself (hence it’s safe to assume that they are aware of the problem):
- Your PC came with Windows 10 pre-installed and was not an upgrade from Windows 7 or Windows 8.1.
- The PC manufacturer enabled compression to reduce the disk space required for preinstalled applications.
- You created a USB recovery drive using the “Create a recovery drive” feature in Windows 10.
- You booted the PC to the USB recovery drive and selected, Troubleshoot > Reset this PC > Remove everything.
Under the above conditions, the Reset may fail with the error message “There was a problem resetting your PC” and you will not able be to boot into Windows. Anyway, without wasting any time let’s see how to actually Fix There was a problem resetting your PC error with the below-listed troubleshooting guide.
There was a problem resetting your PC [SOLVED]
Method 1: Run Startup/Automatic Repair
1.Insert the Windows 10 bootable installation DVD and restart your PC.
2.When prompted to Press any key to boot from CD or DVD, press any key to continue.
3.Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
4.On choose an option screen, click Troubleshoot.
5.On Troubleshoot screen, click Advanced option.
6.On the Advanced options screen, click Automatic Repair or Startup Repair.
7.Wait til the Windows Automatic/Startup Repairs complete.
8.Restart and you have successfully Fix There was a problem resetting your PC error, if not, continue.
Also, read How to fix Automatic Repair couldn’t repair your PC.
Method 2: Fix Boot Image And Rebuild BCD
1.Again go to command prompt using the method 1, just click on command prompt in the Advanced options screen.
2.Now type the following commands one by one and hit enter after each one:
a) bootrec.exe /FixMbr
b) bootrec.exe /FixBoot
c) bootrec.exe /RebuildBcd
3.If the above command fails then enter the following commands in cmd:
bcdedit /export C:\BCD_Backup
c:
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd
4.Finally, exit the cmd and restart your Windows.
5.This method seems to Fix There was a problem resetting your PC error but if it doesn’t work for you then continue.
Method 3: Run System File Checker (SFC) and Check Disk (CHKDSK)
1.Using above method open command prompt using Windows installation disk.
2.Type the following command in cmd and hit enter after each one:
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
chkdsk C: /f /r /x
Note: Make sure you use the drive letter where Windows is currently installed. Also in the above command C: is the drive on which we want to run check disk, /f stands for a flag which chkdsk the permission to fix any errors associated with the drive, /r let chkdsk search for bad sectors and perform recovery and /x instructs the check disk to dismount the drive before beginning the process.
3.Exit the command prompt and restart your PC.
Method 4: Perform a System Restore
1.Put in the Windows installation media or Recovery Drive/System Repair Disc and select your language preferences, and click Next
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4..Finally, click on “System Restore” and follow onscreen instructions to complete the restore.
5.Restart your PC and this step may have Fix There was a problem resetting your PC error.
Method 5: Rename the System and Software Registry Hives
1.Open command prompt from the Advanced Options screen:
2.Type the following command into and cmd and hit Enter:
cd %windir%\system32\config
ren system system.001
ren software software.001
3.Close the cmd, which would take you to the Windows Recovery Environment screen.
4.Select Continue option to boot to your Windows and after a reboot, you will be able to Fix There was a problem resetting your PC error.
Method 6: Recover From Drive
Note: This method might delete all your personal files so follow it only if you are absolutely sure.
1.Insert your USB recovery drive to the computer and restart your PC.
2.When prompted to Press any key to boot from CD or DVD, press any key to continue.
3.Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
4.On choose an option screen, click Troubleshoot.
5.On Troubleshoot screen, click Advanced option.
6.On the Advanced options screen, click Select Recover from drive or System Image Recovery.
7.Follow the instructions on the screen to continue.
Method 7: Recover your PC using recovery USB
1.Connect your USB recovery drive to the computer.
2.Open Command Prompt from the Advanced Options screen.
3.Type notepad into cmd and hit Enter.
4.Now inside notepad click File then select Open.
5.Select All Files from the drop-down next to File Name and then locate your USB drive letter that you are using to boot into Windows.
6.Once you know the drive letter, type it and press Enter. For example, if your drive letter is F: then type it and press Enter.
7.Now type Setup and press Enter.
8.This will open your Windows Installation setup. Follow the on-screen instructions in order to reinstall or Clean install Windows again.
Method 8: Repair Install Windows 10
If none of the above solution work for you then you can be sure that your HDD is fine but you may be seeing the error “there was a problem resetting your PC” because the operating system or the BCD information on the HDD was somehow erased. Well, in this case, you can try to Repair install Windows but if this also fails then the only solution left is to Install a new copy of Windows (Clean Install).
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That’s it you have successfully Fix There was a problem resetting your PC [SOLVED] but if you still have any questions regarding this post then feel free to ask them in the comment’s section.
