在从Exchange迁移到Office 365或反之亦然的过程中，您可以选择导入自己的电子邮件、联系人和其他邮箱信息。但是，在禁用其中一项服务的许可证后，您可能会遇到看不见的问题。例如，您可能会看到一个黄色警告栏出现在Office应用程序中，带有以下消息 -

Account Notice – We’ve run into a problem with your Office 365 subscription, and we need your help to fix it.

^{(Account Notice)}Office 365订阅中的帐户通知消息

首先，警告消息是由与您的Office 365^{(Office 365)}订阅付款相关的问题触发的。例如，如果您的付款因信用卡过期或取消而被拒绝，您的订阅将被暂停。因此，请确保：

1. 付款信息是最新的
2. Office 365 订阅处于活动状态
3. 运行Microsoft 支持^{(Microsoft Support)}和恢复助手^{(Recovery Assistant)}
4. 停用^(Deactivate)、卸载和重新安装Office

让我们看看如何正确进行，以免在迁移过程中遇到任何问题。

1]检查^(Check)付款信息是否是最新的

如果您打开了任何Office应用程序，请将其关闭。

 转到您的付款选项页面^{( page)}。

登录并输入与您的Office 365订阅关联的Microsoft帐户电子邮件和密码。

如果您的付款方式显示错误，请更新它。

更新付款信息后，请尝试重新启动Office应用程序，例如Microsoft Word或PowerPoint。如果您仍然看到错误，请按照下一个方法。

2]验证^(Verify)您的Office 365 for Home、Personal或University订阅是否处于活动状态

打开您的服务和订阅页面^(page)。

并查看“ Office 365”标题下的详细信息。

如果您注意到您的订阅已过期，请续订。你可以通过2种方法做到这一点，

• Renewing online at office.com/renew- 它提供了亲自或在线续订Office 365 家庭^(Home)版或Office 365 个人版订阅的便利。^(Personal)你不需要去商店。
• 使用您在商店购买的产品密钥进行续订^(Renew)- 这是一个 25 个字符的产品密钥，您可以在 office.com/setup 上使用它进行续订。请^(Please)注意，您的Microsoft帐户只能拥有一个有效的Office 365订阅。如果您在 office.com/setup 上输入多个产品密钥，您将延长该Microsoft帐户的使用时间，而不是增加您获得的Office安装数量或在线存储量。

续订订阅后，请尝试重新启动Word。你的问题应该得到解决。如果没有，请切换到另一种方法。

3]运行^(Run)Microsoft支持^{(Microsoft Support)}和恢复助手^{(Recovery Assistant)}

要使用此Microsoft 支持和恢复助手^{(Microsoft Support and Recovery Assistant)}工具，您需要有效的Internet连接。启用后，它可以帮助您识别和修复Office 365的激活问题。

4]停用^(Deactivate)，卸载并重新安装Office

如果上述所有方法都无法产生预期的结果，您可以尝试停用或卸载并重新安装Office以解决问题。在此过程中，如果您遇到任何与Office激活相关的问题，请参阅我们的Office 激活问题故障排除指南。

我们希望这里有所帮助。

Fix Account Notice error message in Office 365 subscription

Durіng migration from Exchange to Office 365 or vicе-vеrsa, you can choose to import your own emails, contacts, and other mailbox іnformation. However, upon disabling thе licenses of one of the services you can run into unseen problemѕ. For instanсe, you might see a yellow warning bar appearing аcross an Office app, beаring the following message –

Account Notice – We’ve run into a problem with your Office 365 subscription, and we need your help to fix it.

Account Notice message in your Office 365 subscription

Firstly, the warning message is triggered by a problem related to your Office 365 subscription payment. For example, if your payment was declined due to an expired or canceled credit card, your subscription will be suspended. As such, make sure that:

1. Payment information is up to date
2. Office 365 subscription is active
3. Run the Microsoft Support and Recovery Assistant
4. Deactivate, uninstall, and reinstall Office

Let’s see how to proceed correctly so that you don’t experience any hiccups midway, during the migration process.

1] Check if payment information is up to date

If you have any Office app opened, close it.

 Go to your Payment options page.

Sign in and enter the Microsoft account email and password associated with your Office 365 subscription.

If your payment method is showing an error, update it.

After you update your payment information, try restarting an Office application like Microsoft Word or PowerPoint. If you still see the error, follow the next method.

2] Verify if your Office 365 for Home, Personal, or University subscription is active

Open your Services & subscription page.

And review the details under the ‘Office 365’ heading.

If it comes to your notice that your subscription has expired, kindly renew it. You can do this by 2 methods,

• Renewing online at office.com/renew – it offers the convenience of renewing your Office 365 Home or Office 365 Personal subscription either in person or online. You need not visit a store.
• Renew using a product key that you bought in a store – It’s a 25-character product key, which you can use to renew at office.com/setup. Please note that your Microsoft account can have only one active Office 365 subscription. If you enter more than one product key at office.com/setup, you’re extending the amount of time for that Microsoft account, not increasing the number of Office installs or amount of online storage you get.

After you renew your subscription, try restarting Word. Your problem should be resolved. If not, switch to another method.

3] Run the Microsoft Support and Recovery Assistant

To use this Microsoft Support and Recovery Assistant tool, you’ll need an active Internet connection. When enabled, it can help you identify and fix activation issues with Office 365.

4] Deactivate, uninstall, and reinstall Office

If all the above methods fail to yield the desired results, you can try deactivate or uninstall and reinstall Office to fix the problem. In the process, if you experience any problem related to Office activation, refer our guide on troubleshooting Office Activation problems.

We hope something here helps you.

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