当您插入任何USB 设备(USB Device)时,您是否收到以下消息“您连接到此计算机的最后一个USB设备出现故障, (USB)Windows无法识别它。” 设备管理器具有 Universal Serial Bus Controllers Flag USB Device Not Recognized。设备描述符请求(Device Descriptor Request)失败。
根据您的 PC,您将收到以下错误消息:
- Windows已停止此设备,因为它报告了问题。(代码 43 )对(Code 43)USB设备描述符的请求失败。
- 您连接到这台计算机的最后一个USB设备出现故障,Windows无法识别它。”
- 连接到这台计算机的USB设备之一出现故障,Windows无法识别它。
- USBDEVICE_DESCRIPTOR_FAILURE
您应该检查的第一件事是您的 USB 驱动程序,如果驱动程序没有问题,然后检查USB 端口(USB Port)是否没有损坏。这可能是硬件问题,但如果您的其他设备工作正常,则不会是硬件问题。
问题是否仅在您插入特定设备(如硬盘)时出现?那么问题可能出在该特定设备上。检查设备是否在另一台 PC 或笔记本电脑上工作。如果该设备在另一台笔记本电脑上完美运行,那么主板(Motherboard)问题的可能性很小。但别担心,在您认为您的主板(Motherboard)出现故障之前,您可以尝试修复Windows 10中的(Windows 10)USB Device Descriptor Failure错误。
“无法识别(Recognized)USB 设备(USB Device)”背后的原因。设备描述符请求(Device Descriptor Request)失败”问题是快速启动(Fast Startup)或USB 选择性挂起设置(USB Selective Suspend Settings)。除了这两个之外,还有其他几个问题可能导致USB 设备(USB Device)无法识别(Recognized)错误。由于每个用户都有不同的设置和系统配置,您需要尝试所有列出的方法才能解决问题。因此,不要浪费任何时间,让我们看看如何修复无法(Fix USB Device)识别(Recognized)的 USB 设备。在下面列出的教程的帮助下,设备描述符请求失败。(Device Descriptor Request)
修复无法(Fix USB Device)识别的(Recognized)USB 设备。设备描述符请求(Device Descriptor Request)失败
专业提示:(PRO TIP:)尝试将您的USB 设备(USB Device)连接到USB 3.0,然后再连接到USB 2.0 端口(Port)。如果这不起作用,则从设备管理器(Device Manager)中卸载“未知USB 设备(USB Device)(设备描述符请求(Device Descriptor Request)失败)”设备,然后将便携式USB驱动器连接到USB 3.0端口中识别的驱动器。
方法 1:使用硬件(Hardware)和设备(Devices)疑难解答
硬件(Hardware)和设备疑难解答(Devices Troubleshooter)是一个内置程序,用于解决用户面临的问题。它可以帮助您找出在系统上安装新硬件或驱动程序期间可能出现的问题。故障排除程序是自动的,需要在遇到与硬件相关的问题时运行。它通过检查安装过程中可能出现的常见错误来运行。但主要问题是如何运行硬件(Hardware)和设备疑难解答。因此,如果您正在寻找此问题的答案,请遵循上述指南(follow the guidelines as mentioned)。
查看您是否能够修复Windows 10中的USB 设备描述符故障(USB Device Descriptor Failure),如果不能,则继续。
方法2:卸载驱动程序
1. 按Windows键 + R 按钮打开运行(Run)对话框。
2. 输入“devmgmt.msc”并按回车键打开设备管理器(Device Manager)。
3. 在设备管理器(Manager)中展开通用串行总线(Universal Serial Bus)控制器。
4. 连接您的Windows(Windows)无法识别的设备。
5. 您将在通用串行总线(Universal Serial Bus)控制器中看到一个带有黄色标志的未知 USB(Unknown USB)设备(设备描述符请求失败)。(Device Descriptor Request)
6. 现在右键单击设备并单击卸载(Uninstall)以删除特定的设备驱动程序。
7. 重新启动您的电脑,驱动程序将自动安装。
方法 3:禁用快速启动
快速启动结合了 冷或完全关机和休眠(Cold or full shutdown and Hibernates)的特性。当您在启用快速启动功能的情况下关闭 PC 时,它会关闭您 PC 上运行的所有程序和应用程序,并注销所有用户。它充当新启动的Windows。但是Windows 内核(Windows kernel)已加载并且系统会话正在运行,这会提醒设备驱动程序为休眠做准备,即在关闭它们之前保存所有当前在您的 PC 上运行的应用程序和程序。虽然,快速启动(Fast Startup)是Windows 10中的一项很棒的功能,因为它可以在您关闭 PC 并以相对较快的速度启动Windows时保存数据。(Windows)但这也可能是您面临USB 设备描述符故障(USB Device Descriptor Failure)错误。许多用户报告说,禁用快速启动功能(disabling the Fast Startup feature)已经解决了他们 PC 上的这个问题。
方法 4:更改USB 选择性挂起设置(USB Selective Suspend Settings)
1.在Windows 搜索中搜索(Windows Search)电源选项(Power Option),然后从搜索结果中单击编辑电源计划。(Edit Power Plan)或右键单击Windows 任务栏中的(Windows Taskbar)电源(Power)图标,然后选择电源选项(Power Options)。
2. 选择更改计划设置。
3. 现在单击屏幕底部的更改(Change)高级电源设置。
4.找到USB设置并展开它。
5.再次(Again)展开USB选择性暂停设置和禁用(Disable)电池和插入(Plugged)设置。
6. 单击应用并重新启动。
这应该可以帮助您修复无法识别的 USB 设备。设备描述符请求失败错误,(fix USB Device Not Recognized. Device Descriptor Request Failed error,)如果没有则继续。
方法 5:更新通用 USB 集线器
1. 按Windows键 + R 键打开运行(Run)对话框。
2. 输入“devmgmt.msc”打开设备管理器(Device Manager)。
3.查找(Find)并展开通用串行总线(Universal Serial Bus)控制器。
4. 右键单击“通用 USB 集线器”并选择“更新驱动程序软件”。
5. 现在选择“浏览我的计算机以查找驱动程序软件”。
6. 单击“让(Let)我从计算机上的驱动程序列表中选择”。
7. 选择“通用 USB 集线器”并单击下一步(Next)。
8. 等待安装完成,然后单击关闭(Close)。
9. 对所有“通用 USB 集线器”执行上述所有步骤。
10. 如果问题仍未解决,请按照上述步骤操作,直到通用串行总线(Universal Serial Bus)控制器列表结束。
方法 6:移除电源(Remove Power Supply)以修复 USB 设备描述符故障(Fix USB Device Descriptor Failure)错误
1. 从笔记本电脑上拔下电源(Power Supply)插头。
2. 现在重新启动您的系统。
3. 现在将您的USB设备连接到USB端口。就是这样。
4. USB设备连接好后,插入笔记本电脑(Laptop)的电源(Power Supply)。
方法 7:更新 BIOS
有时更新系统 BIOS(updating your system BIOS)可以修复此错误。要更新您的BIOS,请访问您的主板制造商网站并下载最新版本的BIOS并进行安装。
如果您已经尝试了所有方法但仍然遇到USB设备无法识别的问题,请参阅本指南:如何修复 Windows 无法识别的 USB 设备(How to Fix USB Device not recognized by Windows)。
最后,我希望您在 Windows 10 中修复 USB 设备描述符故障(Fix USB Device Descriptor Failure in Windows 10),但如果您有任何问题,请随时在评论部分提出。
Fix USB Device Descriptor Failure in Windows 10
When you insert any USB Device, do you get the following message “Τhe last USB device you connected to this computer malfunctioned, and Windows does not recognize it.” The device manager has Universal Serial Bus Сontrollers Flag USB Device Not Recognized. Dеvice Descriptor Request Failed.
You will get the following error message depending on your PC:
- Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.
- The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”
- One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.
- USB\DEVICE_DESCRIPTOR_FAILURE
The first thing you should check is your USB drivers if there is no problem with the drivers then check if the USB Port is not damaged. It might be a hardware problem but if your other devices are working fine then it can’t be a hardware problem.
Does the problem occur only when you insert a particular device such as a hard disk? Then the issue might be with that particular device. Check if the device is working on another PC or laptop. If the device works perfectly on another laptop then there is a slight chance that the problem might with the Motherboard. But don’t worry, before thinking that your Motherboard is malfunctioning there are a couple of fixes you could try to fix the USB Device Descriptor Failure error in Windows 10.
The cause behind the “USB Device Not Recognized. Device Descriptor Request Failed” issue is Fast Startup or USB Selective Suspend Settings. Apart from these two, there are several other issues that can lead to the USB Device Not Recognized error. As every user has a different setup and system configuration you need to try all the listed methods in order to fix the issue. So without wasting any time let’s see How to Fix USB Device Not Recognized. Device Descriptor Request Failed with the help of the below-listed tutorial.
Fix USB Device Not Recognized. Device Descriptor Request Failed
PRO TIP: Try connecting your USB Device to USB 3.0 then to USB 2.0 Port. If this doesn’t work then from Device Manager uninstall the “Unknown USB Device (Device Descriptor Request Failed)” device and then connected the portable USB drive to the drive that was recognized in the USB 3.0 port.
Method 1: Use Hardware and Devices troubleshooter
The Hardware and Devices Troubleshooter is a built-in program used to fix the issues faced by users. It helps you to figure out the problems which might have occurred during the installation of new hardware or drivers on your system. The troubleshooter is automatic and needs to run when an issue related to the hardware is encountered. It runs by checking the common errors which may occur during the installation of the process. But the main question is how to run the Hardware and devices troubleshooter. So, if you are looking for the answer to this question, then follow the guidelines as mentioned.
See if you’re able to fix USB Device Descriptor Failure in Windows 10, if not then continue.
Method 2: Uninstall Drivers
1. Press the Windows key + R button to open the Run dialog box.
2. Type ‘devmgmt.msc’ and hit enter to open Device Manager.
3. In device Manager expand Universal Serial Bus controllers.
4. Connect your device which is not being recognized by Windows.
5. You will see an Unknown USB device ( Device Descriptor Request Failed) with a yellow sign in Universal Serial Bus controllers.
6. Now right-click on the device and click Uninstall to remove the particular device drivers.
7. Restart your PC and the drivers will be automatically installed.
Method 3: Disable Fast Startup
The fast startup combines features of both Cold or full shutdown and Hibernates. When you shut down your PC with a fast startup feature enabled, it closes all the programs and applications running on your PC and also logged out all the users. It acts as a freshly booted Windows. But Windows kernel is loaded and system session is running which alerts device drivers to prepare for hibernation i.e. saves all current applications and programs running on your PC before closing them. Although, Fast Startup is a great feature in Windows 10 as it saves data when you shut down your PC and start Windows comparatively fast. But this could also be one of the reasons why you’re facing the USB Device Descriptor Failure error. Many users reported that disabling the Fast Startup feature has solved this issue on their PC.
Method 4: Change the USB Selective Suspend Settings
1. Search for Power Option in Windows Search then click on Edit Power Plan from the search result. Or right-click on Power icon in Windows Taskbar then select Power Options.
2. Select Change plan settings.
3. Now click Change advanced power settings from the bottom of the screen.
4. Find USB settings and expand it.
5. Again expand USB selective suspend settings and Disable both On battery and Plugged in settings.
6. Click Apply and Reboot.
This should help you to fix USB Device Not Recognized. Device Descriptor Request Failed error, if not then continue.
Method 5: Update Generic USB Hub
1. Press the Windows key + R key to open the Run dialogue box.
2. Type ‘devmgmt.msc’ to open Device Manager.
3. Find and expand Universal Serial Bus controllers.
4. Right-click on ‘Generic USB Hub’ and select ‘Update Driver Software.’
5. Now select ‘Browse my computer for driver software.’
6. Click on ‘Let me pick from a list of drivers on my computer.’
7. Select ‘Generic USB Hub’ and click Next.
8. Wait for the installation to finish and click Close.
9. Do all the above steps for all the ‘Generic USB Hub’ present.
10. If the problem is still not solved then follow the above steps till the end of the Universal Serial Bus controllers list.
Method 6: Remove Power Supply to Fix USB Device Descriptor Failure error
1. Remove your Power Supply plug from the laptop.
2. Now Restart your system.
3. Now connect your USB device to the USB ports. That’s it.
4. After the USB device connected, plug-in Power Supply of the Laptop.
Method 7: Update BIOS
Sometimes updating your system BIOS can fix this error. To update your BIOS go to your motherboard manufacturer website and download the latest version of BIOS and install it.
If you have tried everything but still stuck at USB device not recognized problem then see this guide: How to Fix USB Device not recognized by Windows.
Finally, I hope you have Fix USB Device Descriptor Failure in Windows 10, but if you have any questions then feel free to ask them in the comment section.