最近，我的一台Alienware笔记本电脑在启动时显示以下消息：您的电池出现永久性故障，需要更换。按 F1 键继续，按 F2 运行设置实用程序^{(Your battery has experienced permanent failure and needs to be replaced. Strike the F1 key to continue, F2 to run the setup utility)}。如果您看到此BIOS消息，这里有一些您可以尝试的方法——尽管我不得不说您的选择可能会受到限制，并且您必须为笔记本电脑购买新电池。

您的电池出现永久性故障，需要更换

如果您希望在连接到主^(Mains)电源时继续工作，您可以按 F！并启动到Windows。但是，在您关闭笔记本电脑电源的那一刻，设备将在不保存数据的情况下关闭。所以点击F！并且仅在您需要紧急访问您的桌面时才继续，否则您越早解决此问题越好。

1]关闭^(Shutdown)计算机。等一下^(Wait)。取出电池并用软布清洁电池和连接器。接下来^(Next)，按住电源^(Power)按钮约 30 秒。现在把电池放回去，看看你是否可以充电。

2]按 F2^{(Press F2)}并进入BIOS设置。选择恢复默认值和保存^{(Restore defaults and Save)}按钮并退出，以恢复 BIOS 默认设置。这有帮助吗？

3]更新您的 BIOS^{(Update your BIOS)}并查看电池状态是否已更改。如果您也在Alienware或戴尔^(Dell)笔记本电脑上收到此消息，您将能够在此处搜索更新的BIOS。

4]调^(Bring)出内置电源故障排除^{(Power Troubleshooter)}程序以解决与电源或电池有关的问题，运行以下命令：

msdt.exe /id PowerDiagnostic

点击 Enter 后，您将看到Power Troubleshooter弹出窗口。运行它看看。

5]生成电池健康报告并检查。为此，请打开命令提示符^{(Command Prompt)}，键入powercfg /batteryreport并按 Enter。

然后，您可以访问将保存为 - C:/Users/username/battery-report.html 的报告。

看看这里有没有什么对你有帮助。

6] 在BIOS设置中，单击高级^(Advanced)选项卡并检查您看到的消息。如果您看到相同的消息，那么您确实很可能必须用新电池更换电池。

如果您在保修^(Warranty)期内，请联系Alienware或您的制造商更换电池。如果您的保修期已过，您可能不得不购买它。

Your battery has experienced permanent failure and needs to be replaced

Recently, one of my Alienware laptops gаve the following message when I started it: Your battery has experienced permanent failure and needs to be replaced. Strike the F1 key to continue, F2 to run the setup utility. If you see this BIOS message, here are a few things you can try – although I have to say that your options could be limited, and you would have to get a new battery for your laptop.

Your battery has experienced permanent failure and needs to be replaced

If you wish to continue working while connected to your Mains supply, you can press F! and boot into Windows. But the moment you shut down your laptop power supply, the device will turn off without saving your data. So click F! and proceed only if you need to access your desktop urgently, else the sooner you fix this issue, the better.

1] Shutdown the computer. Wait for a minute. Remove the battery and clean the battery and the connectors with a soft cloth. Next, press and hold the down the Power button for about 30 seconds. Now put the battery back and see if you can charge it.

2] Press F2 and enter BIOS setup. Select the Restore defaults and Save button and exit, to restore BIOS default settings. Did this help?

3] Update your BIOS and see if the battery status gets changed. If you too have received this message on your Alienware or Dell laptop, you will be able to search for an updated BIOS here.

4] Bring up the built-in Power Troubleshooter to troubleshoot problems relating to power or battery, run this command:

msdt.exe /id PowerDiagnostic

Once you hit Enter, you will see the Power Troubleshooter pop-up. Run it and see.

5] Generate a Battery Health Report and check. To do this, open Command Prompt, type powercfg /batteryreport and hit Enter.

You can then access the report which will be saved as – C:/Users/username/battery-report.html.

See if anything here helps you.

6] In the BIOS settings, click on the Advanced tab and check what message you see. If you see the same message, then it is indeed likely that you will have to replace your battery with a new one.

If you are within the Warranty period, contact Alienware or your manufacturer for a battery replacement. If your warranty has expired, you may have to buy it.

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