Windows 更新非常重要,因为它们带来了许多错误修复和新功能。虽然,有时他们最终可能会破坏一些以前工作得很好的东西。新的操作系统(New OS)更新通常会导致外部外围设备出现一些问题,尤其是打印机。更新Windows 10(Windows 10)后您可能会遇到的一些与打印机相关的常见问题是打印机未显示在连接的设备中、无法执行打印操作、打印后台处理程序未运行等。
您的打印机问题可能是由于多种原因造成的。最常见的罪魁祸首是打印机驱动程序过时或损坏、后台打印程序服务问题、新的Windows更新不支持您的打印机等。
幸运的是,您所有的打印机问题都可以通过实施一些简单而快速的解决方案来解决。我们列出了五种不同的解决方案,您可以尝试让打印机再次打印。
如何修复 Windows 10 中的各种打印机问题?(How to fix various printer problems in Windows 10?)
如前所述,有几个不同的罪魁祸首可能会导致Windows 10中的打印机问题。大多数用户可以通过运行内置的打印机疑难解答工具来解决这些困难。其他解决方案包括删除临时假脱机文件、手动更新打印机驱动程序、卸载和重新安装打印机等。
在我们开始实施更多技术解决方案之前,请确保打印机和您的计算机已正确连接。对于有线打印机,请检查连接电缆的状况并确保它们已牢固连接并在指定的端口中。此外,尽管听起来微不足道,但简单地移除和重新连接电线也可以解决任何与外部设备相关的问题。轻轻地将空气吹入端口,以清除可能堵塞连接的任何污垢。至于无线打印机,请确保打印机和您的计算机连接到同一网络。
另一个快速解决方案是重启打印机。关闭打印机并断开其电源线。在重新插入电线之前等待大约 30-40 秒。这将解决任何临时问题并重新启动打印机。(Wait)
如果这两个技巧都不起作用,那么是时候转向高级方法了。
方法 1:运行打印机疑难解答(Printer Troubleshooter)
解决设备或功能的任何问题的最简单、最快捷的方法是运行与其关联的疑难解答程序。Windows 10 包含用于解决各种问题的疑难解答工具,打印机问题也是其中之一。打印机故障排除程序会自动执行许多操作,例如重新启动打印后台处理程序服务、清除损坏的后台处理程序文件、检查现有打印机驱动程序是否已过时或损坏等。
1. 打印机疑难解答可以在Windows 设置(Windows Settings)应用程序中找到。要打开 Settings(open Settings),请按Window键(或单击开始按钮),然后单击电源图标上方的 齿轮设置图标(或使用组合(Settings)Windows key + I)。
2. 现在,点击更新和安全(Update & Security)。
3.通过单击左侧面板中的相同切换到故障排除 设置页面。(Troubleshoot )
4.在右侧向下滚动,直到找到打印机(Scroll)条目 (Printer )。找到后,单击它以打开可用选项,然后选择 运行疑难解答(Run the troubleshooter)。
5. 根据您当前运行的Windows版本,(Windows)打印机(Printer)疑难解答工具可能完全不存在。如果是这种情况,请单击以下链接下载所需的疑难解答工具(download the required troubleshooter tool)。
6. 下载后,单击Printerdiagnostic10.diagcab 文件以启动故障排除向导,选择打印机(Printer),然后单击 左下方的高级 超链接。(Advanced )
7. 在以下窗口中,勾选自动应用修复(Apply repairs automatically)旁边的框 ,然后单击 下一步 (Next )按钮开始对打印机进行故障排除。
完成故障排除过程后,重新启动计算机,然后尝试使用打印机。
方法 2:删除与您的打印机关联 的临时文件 ( Print Spooler )
Print spooler 是一种在您的计算机和打印机之间进行协调的中介文件/工具。后台处理程序管理您发送到打印机的所有打印作业,并允许您删除仍在处理的打印作业。如果后台打印程序(Print Spooler)服务已损坏或后台处理程序的临时文件已损坏,则可能会遇到问题。重新启动服务并删除这些临时文件应该有助于解决计算机上的打印机问题。
1. 在我们删除后台打印文件之前,我们需要停止在后台持续运行的后台打印(Print Spooler)服务。为此,请 在运行(Windows key + R)命令框或Windows搜索栏中键入(Windows)services.msc ,然后按 Enter。这将 打开 Windows 服务应用程序(open up the Windows Services application)。
2. 扫描本地(Local) 服务(Services)列表以找到打印后台(Print Spooler)处理程序服务。按键盘上的 P 键跳转到以字母 P 开头的服务。
3. 找到后,右键单击(right-click) Print Spooler(Print Spooler)服务并从上下文菜单中选择 属性 (Properties )(或双击服务以访问其属性)
4. 单击停止 (Stop )按钮停止服务。最小化服务(Services)窗口而不是关闭,因为我们需要在删除临时文件后重新启动服务。
5. 现在,打开 WindowsFile Explorer (Windows key + E) 并导航到以下路径 - C:\WINDOWS\system32\spool\printers 或启动运行命令框,键入 %WINDIR%\system32\spool\printers 并按 OK 直接到达所需的目的地。
6. 按Ctrl + A选择打印机文件夹中的所有文件,然后按键盘上的删除键将其删除。
7. 最大化/切换回服务(Services)应用程序窗口并单击开始 (Start )按钮重新启动打印后台(Print Spooler)处理程序服务。
您现在应该能够解决您的打印机问题(fix your printer problems),并且能够毫无问题地打印您的文档。
另请阅读:(Also Read:) 修复 Windows 10 上的打印机后台处理程序错误(Fix Printer Spooler Errors on Windows 10)
方法 3:设置默认打印机
您的打印机也很可能工作正常,但您一直将打印请求发送到错误的打印机。如果您的计算机上安装了多台打印机,则可能会出现这种情况。将您尝试使用的打印机设置为默认打印机以解决问题。
1. 按Windows键并开始输入控制面板(Control Panel)以查找相同的内容。搜索结果返回时单击(Open)打开(Click)。
2. 选择设备和打印机(Devices & Printers)。
3. 以下窗口将包含您已连接到计算机的所有打印机的列表。右键单击 (Right-click )您要使用的打印机,然后选择 设置为默认打印机(Set as default printer)。
方法 4:更新打印机驱动程序
每个计算机外围设备都有一组与之关联的软件文件,以有效地与您的计算机和操作系统通信。这些文件称为设备驱动程序。这些驱动程序对于每个设备和制造商都是唯一的。此外,安装正确的驱动程序集以使用外部设备而不会遇到任何问题也很重要。驱动程序也不断更新以保持与新的Windows版本兼容。
您刚刚安装的新Windows更新可能不支持旧的打印机驱动程序,因此您需要将它们更新到最新的可用版本。
1. 右键单击开始按钮或按Windows key + X调出高级用户(Power User)菜单,然后单击设备管理器(Device Manager)。
2. 单击打印队列(Print queues)(或打印机(Printers))旁边的箭头将其展开并查看所有连接的打印机。
3.右键单击 (Right-click )有问题的打印机,然后 从随后的选项菜单中选择更新驱动程序。(Update Driver)
4.在结果窗口中选择“自动搜索更新的驱动程序软件”。(Search Automatically for updated driver software)按照您可能收到的任何屏幕说明安装更新的打印机驱动程序。
您也可以选择手动安装最新的驱动程序。访问打印机制造商的驱动程序下载页面,下载所需的驱动程序,然后运行下载的文件。打印机(Printer)驱动程序文件通常以.exe文件格式提供,因此安装它们不需要任何额外的步骤。打开文件并按照说明进行操作。
另请阅读:(Also Read:) 修复打印机驱动程序在 Windows 10 上不可用(Fix Printer Driver is unavailable on Windows 10)
方法 5:删除并重新添加(Add)打印机(Printer Again)
如果更新驱动程序不起作用,您可能需要完全卸载现有驱动程序和打印机,然后重新安装它们。这样做的过程很简单,但相当冗长,但这似乎可以解决一些常见的打印机问题。(fix some of the common printer problems.)无论如何,以下是删除和添加打印机的步骤。
1. 打开设置 (Settings )应用程序(Windows键 + I)并选择 设备(Devices)。
2. 移至打印机和扫描仪(Printers & Scanners)设置页面。
3. 在右侧面板中找到有问题的打印机,然后单击它以访问其选项。选择Remove Device,让该过程完成,然后关闭 Settings。
4.在Windows搜索栏中输入Print Management ( Windows键 + S),然后按 Enter 打开应用程序。
5. 双击所有打印机(All Printers) (在左侧面板或右侧面板中,都可以),然后按Ctrl + A 选择所有连接的打印机。
6.右键单击 (Right-click )任何打印机并选择 删除(Delete)。
7. 现在,是时候重新添加打印机了,但首先,从计算机上拔下打印机电缆并重新启动。计算机重新启动后,请正确重新连接打印机。
8.按照(Follow)此方法的第 1 步和第 2 步打开打印机(Printer)和扫描仪(Scanner)设置。
9. 单击窗口顶部的添加打印机和扫描仪按钮。(Add a printer & scanner)
10. Windows现在将自动开始寻找任何已连接的打印机。如果Windows成功检测到连接的打印机,请在搜索列表中单击其条目并选择添加设备 (Add device )以将其添加回来,否则,单击 我想要的打印机未列出(The printer that I want isn’t listed)超链接。
11. 在以下窗口中,通过单击其单选按钮选择适当的选项(例如,如果您的打印机不使用USB(USB)连接,请选择“我的打印机有点旧。帮我找到它”或选择“添加蓝牙(Bluetooth)、无线或网络可发现打印机”以添加无线打印机),然后单击下一步(Next)。
12.按照以下屏幕说明重新安装您的打印机(on-screen instructions to reinstall your printer)。(Follow the following on-screen instructions to reinstall your printer.)
现在您已经成功地重新安装了打印机,让我们打印一张测试页以确保一切都回到正轨。
1. 打开 Windows设置 (Settings )并点击 设备(Devices)。
2. 在打印机和扫描仪(Scanners)页面上,单击您刚刚添加回来并想要测试的打印机,然后单击管理 (Manage )按钮。
3. 最后,单击打印测试页(Print a test page)选项。捂住(Muffle)耳朵,仔细聆听打印机打印页面的声音,然后欢欣鼓舞。
受到推崇的:(Recommended:)
让我们知道上述哪一种方法可以帮助您解决 Windows 10 上的打印机问题(fix your printer problems on Windows 10),如果您仍然遇到任何问题或难以遵循任何程序,请在下面的评论部分与我们联系。
Fix Common Printer Problems in Windows 10
Windows updates are extremely important as they bring about a number of bug fixes and new features. Although, sometimes they might end up breaking a few things which worked jυst fine previously. New OS updates can often lead to some issues with external peripherals, particularly printers. Some common printer related problems you mіght experiеnсe after updating Windows 10 are printеr not showing up in connected devices, unable to perform the print action, print spooler not running, etc.
Your printer woes can be due to a number of reasons. The most common culprits are outdated or corrupt printer drivers, problems with print spooler service, the new Windows update doesn’t support your printer, etc.
Fortunately, all your printer problems can be fixed by implementing some easy yet quick solutions. We have listed down five different solutions that you can try to get your printer to print again.
How to fix various printer problems in Windows 10?
As mentioned earlier, there are a few different culprits that might be causing printer problems in Windows 10. Most users can solve these difficulties by running the built-in troubleshooter tool for printers. Other solutions include deleting temporary spool files, manually updating printer drivers, uninstalling and reinstalling the printer, etc.
Before we start implementing the more technical solutions, ensure that the printer and your computer are properly connected. For wired printers, check the condition of the connecting cables and make sure they are firmly connected & in their designated ports. Also, as trivial as it sounds, simply removing and reconnecting wires can also resolve any external device-related issues. Gently blow air into the ports to remove any dirt that might be clogging the connection. As for wireless printers, ensure that the printer and your computer are connected to the same network.
Another quick solution is to power cycle your printer. Turn off the printer and disconnect its power cable. Wait for about 30-40 seconds before plugging the wires back in. This will resolve any temporary issues and start the printer afresh.
If both of these tricks didn’t work, then it is time to move on to the advanced methods.
Method 1: Run the Printer Troubleshooter
The easiest and quickest way to solve any problem with a device or a feature is to run the troubleshooter associated with it. Windows 10 includes a troubleshooter tool for a wide variety of issues, and printer problems are also one of them. The printer troubleshooter automatically performs a number of actions like restarting the print spooler service, clearing corrupted spooler files, checking whether the existing printer drivers are outdated or corrupt, etc.
1. The printer troubleshooter can be found within the Windows Settings application. To open Settings, press the Window key (or click on the start button) and then click on the cogwheel Settings icon above the power icon (or use the combination Windows key + I).
2. Now, click on Update & Security.
3. Switch to the Troubleshoot settings page by clicking on the same from the left-hand panel.
4. Scroll down on the right side until you find the Printer entry. Once found, click on it to open up available options and then select Run the troubleshooter.
5. Depending on the Windows version you are currently running, the Printer troubleshooter tool might be absent altogether. If that’s the case, click on the following link to download the required troubleshooter tool.
6. Once downloaded, click on the Printerdiagnostic10.diagcab file to launch the troubleshooter wizard, select Printer, and click on the Advanced hyperlink at the bottom left.
7. In the following window, tick the box next to Apply repairs automatically and click on the Next button to start troubleshooting your printer.
Once you have completed the troubleshooting process, restart your computer, and then try using the printer.
Method 2: Delete the temporary files (Print Spooler) associated with your printer
Print spooler is a mediating file/tool that coordinates between your computer and the printer. The spooler manages all the print jobs you send to the printer and lets you delete a print job that is still being processed. Problems might be encountered if the Print Spooler service is corrupted or if the spooler’s temporary files become corrupt. Restarting the service and deleting these temporary files should help in fixing printer problems on your computer.
1. Before we delete the print spooler files, we will need to halt the Print Spooler service that constantly runs in the background. To do so, type services.msc in either the run (Windows key + R) command box or the Windows search bar and hit enter. This will open up the Windows Services application.
2. Scan the list of Local Services to find the Print Spooler service. Hit the P key on your keyboard to jump ahead to the services starting with the alphabet P.
3. Once found, right-click on the Print Spooler service and select Properties from the context menu (or double-click on a service to access its Properties)
4. Click on the Stop button to halt the service. Minimize the Services window instead of closing as we will need to restart the service after deleting the temporary files.
5. Now, either open up the Windows File Explorer (Windows key + E) and navigate to the following path – C:\WINDOWS\system32\spool\printers or launch the run command box, type %WINDIR%\system32\spool\printers and press OK to reach the required destination directly.
6. Press Ctrl + A to select all the files in the printers folder and hit the delete key on your keyboard to delete them.
7. Maximize/switch back to the Services application window and click on the Start button to restart the Print Spooler service.
You should now be able to fix your printer problems and be able to print your documents without any hiccups.
Also Read: Fix Printer Spooler Errors on Windows 10
Method 3: Set a Default Printer
It is also quite possible that your printer is working just fine, but you have been sending the print request to the wrong printer. This might be the case if there are multiple printers installed on your computers. Set the one you are trying to use as the default printer to resolve the issue.
1. Press the Windows key and start typing Control Panel to look for the same. Click on Open when search results return.
2. Select Devices & Printers.
3. The following window will contain a list of all the printers you have connected to your computer. Right-click on the printer you would like to use and choose Set as default printer.
Method 4: Update Printer Drivers
Every computer peripheral has a set of software files associated with it to communicate with your computer and the OS effectively. These files are known as device drivers. These drivers are unique for each device and manufacturer. Also, it is important to have the correct set of drivers installed in order to use an external device without facing any issues. Drivers are also constantly updated to stay compatible with the new Windows versions.
The new Windows update you just installed might not support the old printer drivers, and therefore, you will need to update them to the latest available version.
1. Right-click on the start button or press Windows key + X to bring up the Power User menu and click on Device Manager.
2. Click on the arrow next to Print queues (or Printers) to expand it and have a look at all your connected printers.
3. Right-click on the problematic printer and select Update Driver from the ensuing options menu.
4. Select ‘Search Automatically for updated driver software’ in the resulting window. Follow any on-screen instructions you might receive to install the updated printer drivers.
You can also choose to install the latest drivers manually. Visit the driver downloads page of your printer manufacturer, download the required drivers, and run the downloaded file. Printer driver files are usually available in .exe file format, so installing them doesn’t require any additional steps. Open the file and follow the instructions.
Also Read: Fix Printer Driver is unavailable on Windows 10
Method 5: Remove and Add the Printer Again
If updating drivers didn’t work, you might need to completely uninstall the existing drivers and the printer and then reinstall them. The process of doing the same is simple but rather lengthy but this seems to fix some of the common printer problems. Anyway, below are the steps to remove and add your printer back.
1. Open the Settings application (Windows key + I) and select Devices.
2. Move to the Printers & Scanners settings page.
3. Find the problematic printer in the right-side panel and single click on it to access its options. Select Remove Device, let the process complete, and then close Settings.
4. Type Print Management in the Windows search bar (Windows key + S) and press enter to open the application.
5. Double-click on All Printers (in the left panel or right panel, both are fine) and press Ctrl + A to select all connected printers.
6. Right-click over any printer and select Delete.
7. Now, it is time to add the printer back, but first, unplug the printer cable from your computer and perform a restart. Once the computer boots back on, properly reconnect the printer.
8. Follow step 1 and step 2 of this method to open Printer & Scanner settings.
9. Click on the Add a printer & scanner button at the top of the window.
10. Windows will now automatically start looking for any connected printers. If Windows successfully detects the connected printer, click on its entry in the search list and select Add device to add it back otherwise, click on The printer that I want isn’t listed hyperlink.
11. In the following window, select the appropriate option by clicking on its radio button (For example, select ‘My printer is a little older. Help me find it’ if your printer doesn’t use USB for connection or select ‘Add a Bluetooth, wireless, or network discoverable printer’ to add a wireless printer) and click on Next.
12. Follow the following on-screen instructions to reinstall your printer.
Now that you have successfully reinstalled your printer, let’s print a test page to ensure everything is right back on track.
1. Open up Windows Settings and click on Devices.
2. On the Printers and Scanners page, click on the printer you just added back and would like to test, followed by a click on the Manage button.
3. Finally, click on the Print a test page option. Muffle your ears & listen carefully for the sound of your printer printing a page and rejoice.
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Let us know which one of the above methods helped you fix your printer problems on Windows 10, and if you continue to face any issues or are having a hard time following any procedures, please get in touch with us in the comments section below.