如果您想在Windows 11/10计算机上使用Microsoft 支持和恢复助手^{(Microsoft Support and Recovery Assistant)}( SaRA )的命令行版本，请按照以下步骤操作。适用于Microsoft Office相关问题的远程诊断。这是在Windows 11/10计算机上下载和设置SaRA的方法。^(SaRA)

有时您可能希望为与Microsoft 365应用相关的远程计算机提供支持。如果由于某些原因无法使用下载 Microsoft Support and Recovery Assistant ，您可以使用命令行版本来完成工作。^{(Microsoft Support and Recovery Assistant)}

如何使用命令行版本的Microsoft Support and Recovery Assistant

要使用Microsoft Support^{(Microsoft Support)} and Recovery Assistant的命令行版本，请执行以下步骤：

1. ^{(Download SaRA)}从官方网站下载 SaRA 。
2. 提取 DONE 文件夹。
3. 在任务栏^(Taskbar)搜索框中搜索 cmd，然后单击以管理员身份运行。^(Run)
4. 单击是按钮。
5. 使用 cd命令导航到DONE文件夹。
6. 输入如下命令：SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

要了解有关这些步骤的更多信息，请继续阅读。

首先，您必须从官方网站下载Microsoft Support and Recovery Assistant 。下载后，解压缩 DONE 文件夹并将其保存在其他位置。

接下来，您必须以管理员身份打开命令提示符。^{(Command Prompt)}为此， 在任务栏搜索框中搜索^(Taskbar)cmd ，单击 以管理员身份运行 ^{(Run as administrator )}选项并选择 是 ^(Yes )选项。

之后，您必须导航到DONE文件夹。假设您的桌面上有该文件夹。为此，输入以下命令：

cd C:\Users\username\Desktop\DONE

现在，您可以输入命令来使用Microsoft Support^{(Microsoft Support)} and Recovery Assistant的命令行版本。可以使用以下命令：

SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

在上述命令中，-S 是一个开关，表示您要执行或经历的诊断/方案类型。还有其他开关，例如-AcceptEula、  -DisplayEULA^(-Help)、  -Help^{(-DisplayEULA)}和 -? .

根据问题，SaRA将决定下一步做什么。根据所采取的操作，它可能会在命令提示符^{(Command Prompt)}窗口中显示各种消息，其中一些消息如下所示：

An Offline scan was performed because Outlook is either not running or it is running elevated (as Administrator). See <filename> in %localappdata%\saralogs\UploadLogs.

A Full scan was performed. See <filename> in %localappdata%\saralogs\UploadLogs.

等等。

这个工具最好的一点是你不必选择动作。Microsoft 支持^{(Microsoft Support)}和恢复助手^{(Recovery Assistant)}会自动自行选择操作。

什么是 Microsoft支持^(Support)和恢复助手^{(Recovery Assistant)}？

Microsoft Support and Recovery Assistant是一个诊断和故障排除工具，允许您执行各种测试以找出有关Microsoft 365、Outlook等的问题。可以运行该应用程序并将其用作命令行工具。

为什么Microsoft 支持^{(Microsoft Support)}和恢复助手^{(Recovery Assistant)}需要这么长时间？

有时，Microsoft 支持^{(Microsoft Support)}和恢复助手^{(Recovery Assistant)}可能需要修复多个问题，以便为您提供更好的用户体验。在解决多个问题时，SaRA在您的计算机上可能会花费比平时更多的时间。

SaRA 工具是如何工作的？

Microsoft Support and Recovery Assistant或SaRA在您的计算机上运行扫描，以识别与Outlook、Microsoft 365应用程序等相关的错误。如果发现任何重大问题，则需要执行大量故障排除操作才能解决问题。有时，您可能必须以管理员权限打开SaRA才能执行它应该执行的任务。

如何运行Microsoft 支持^{(Microsoft Support)}和恢复助手^{(Recovery Assistant)}？

在Windows 10或 Windows 11 计算机上运行Microsoft Support and Recovery Assistant有两种方法 -使用GUI模式或命令行工具。要了解有关 Microsoft Support and Recovery Assistant 的 GUI 模式的^{(GUI mode of Microsoft Support and Recovery Assistant)}更多信息，您可以按照本教程进行操作。要了解有关命令行方法的更多信息，本文适合您。

这是您可以运行或使用命令行版本的Microsoft Support and Recovery Assistant的方式。如果您愿意，可以从 docs.microsoft.com 下载 它^{(docs.microsoft.com)}。

Using command-line version of Microsoft Support and Recovery Assistant

Іf you want to use the command-line version of Microsoft Support and Recovery Assistant (SaRA) on a Windows 11/10 computer, here is how you can do that. It is suitable for remote diagnostics of problems related to Microsoft Office. Here is how you can download and set up SaRA on Windows 11/10 computer.

There could be times when you want to provide support to a remote computer related to Microsoft 365 apps. If using downloading the Microsoft Support and Recovery Assistant is not possible due to some reasons, you can use the command-line version to get the job done.

How to use command-line version of Microsoft Support and Recovery Assistant

To use command-line version of Microsoft Support and Recovery Assistant, follow these steps:

1. Download SaRA from the official website.
2. Extract the DONE folder.
3. Search for cmd in the Taskbar search box and click on Run as administrator.
4. Click the Yes button.
5. Use cd command to navigate to the DONE folder.
6. Enter a command like: SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

To learn more about these steps, continue reading.

At first, you have to download Microsoft Support and Recovery Assistant from the official website. After downloading, extract the DONE folder and keep it somewhere else.

Next, you have to open Command Prompt as administrator. For that, search for cmd in the Taskbar search box, click on the Run as administrator option and select the Yes option.

Following that, you have to navigate to the DONE folder. Let’s say you have that folder on your desktop. For that, enter the following command:

cd C:\Users\username\Desktop\DONE

Now, you can enter commands to use the command-line version of Microsoft Support and Recovery Assistant. The following commands are available to use:

SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

In the above command, -S is a switch that denotes the type of diagnostics/scenario you want to perform or go through. There are other switches such as -AcceptEula, -DisplayEULA, -Help, and -?.

Depending upon the issue, SaRA will decide what to do next. As per the taken action, it may show various messages in the Command Prompt window, and some of them are like these:

An Offline scan was performed because Outlook is either not running or it is running elevated (as Administrator). See <filename> in %localappdata%\saralogs\UploadLogs.

A Full scan was performed. See <filename> in %localappdata%\saralogs\UploadLogs.

And so on.

The best thing about this tool is that you do not have to choose the action. Microsoft Support and Recovery Assistant automatically choose the action on its own.

What is Microsoft Support and Recovery Assistant?

Microsoft Support and Recovery Assistant is a diagnostic and troubleshooting tool, allowing you to perform various tests to find out issues regarding Microsoft 365, Outlook, etc. It is possible to run the app as well as use it as a command-line tool.

Why does Microsoft Support and Recovery Assistant take so long?

At times, there could be multiple problems that Microsoft Support and Recovery Assistant needs to fix in order to provide you a better user experience. While fixing more than one problem, SaRA could take more than usual time on your computer.

How does SaRA tool work?

Microsoft Support and Recovery Assistant or SaRA runs a scan on your computer to identify the error related to Outlook, Microsoft 365 apps, etc. If it finds anything significant, it takes numerous troubleshooting actions to get rid of the problem. At times, you might have to open SaRA with administrator privilege to perform the task it is supposed to do.

How do I run Microsoft Support and Recovery Assistant?

There are two methods to run Microsoft Support and Recovery Assistant on Windows 10 or Windows 11 computer – use the GUI mode or command-line tool. To learn more about the GUI mode of Microsoft Support and Recovery Assistant, you can follow this tutorial. To learn more about the command-line method, this article is for you.

This is how you can run or use the command-line version of Microsoft Support and Recovery Assistant. If you like, you can download it from docs.microsoft.com.

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