在安装、更新或卸载Microsoft Office时，您可能会在 Windows 10 设备上遇到以下任何错误代码 30029-4、30029-1011、30094-1011、30183-39、30088-4(error codes 30029-4, 30029-1011, 30094-1011, 30183-39, 30088-4)。安装Office 语言(Office language)包时，您可能还会遇到错误代码之一。在这篇文章中，我们将提供您可以尝试成功解决这些 300XX系列错误(series error)代码的解决方案。请记住(Bear)，本文中提出的解决方案可能适用于该系列中所有可能的错误代码，也可能不适用。
办公室错误 30029-4、30029-1011、30094-1011、30183-39、30088-4
这些错误可能是由多种原因引起的，包括：
- 互联网连接速度慢或没有。
- 损坏的安装文件。
- 预设代理或防火墙规则。
- 办公室许可。
- Windows 更新。
- (Insufficient system)磁盘空间等(disk space)系统资源不足。
- 内部注册表冲突。
Microsoft Office 错误代码 30029-4
当你遇到这个问题。您将收到以下完整的错误消息(error message)；
Office
Something went wrong
Sorry, we ran into a problem.
Go online for additional help. Error code: 30029-4
Microsoft Office 错误(Microsoft Office error)代码 30029-1011
当你遇到这个问题。您将收到以下完整的错误消息(error message)；
Office
Couldn’t install
We’re sorry, we had a problem installing your Office program(s).
Is your internet connection working? Do you have enough free space on your main hard drive?
Please try installing again after you’ve checked above.
Go online for additional help
Error Code 30029-1011(0)
尝试在Office 2016或Office 2019中安装(Office 2019)语言包(language pack)时，您可能会遇到此错误代码(error code)。语言包安装错误 30029-1011(language pack installation error 30029-1011) (0)，如果您尝试为已安装的Office 版本和体系结构(Office version and architecture)安装不兼容的语言包(language pack)，或者如果您没有足够的可用空间或活动的Internet 连接(Internet connection)，则通常会出现安装语言包(language pack)。
修复(Fix)：更新Office时出现(Office)错误代码 30038-28(Error Code 30038-28)。
Microsoft Office 错误(Microsoft Office error)代码 30094-1011
当你遇到这个问题。您将收到以下完整的错误消息(error message)；
Office
Couldn’t install
We’re sorry, but we can’t verify the signature of files required to install your Office product.
We need to verify these signatures to keep your computer safe.
Please retry installing your product or, if installation continues to fail, try re-downloading your installer if you got it online. Make sure you only download Office products from a trusted source.
Go online for additional help.
Error Code: 30094-1011 (0)
Office 产品(Office product)包以不同的形式提供，例如光盘或单击运行。如果光盘出现故障，您可能会看到此错误消息，其中显示安装(error message)办公产品(office product)所需的文件签名。
Microsoft Office 错误(Microsoft Office error)代码 30183-39
当你遇到这个问题。您将收到以下完整的错误消息(error message)；
Office
Couldn’t stream Office
Sorry, we can’t find a required file. Please check that the installation source is reachable, then try again.
Close
Go online for additional help.
Error Code: 30183-39 (-2147012889)
Microsoft Office 错误代码 30088-4
当你遇到这个问题。您将收到以下完整的错误消息(error message)；
Office
Something went wrong
Check you internet connection and the free space on your disk partition.
Go online for additional help.
Error Code: 30088-4
解决方案(Solutions)
因此，如果您遇到上面列出或此处未列出的任何错误代码，但在 300xx 系列中，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。
- 维修办公室安装
- 卸载并重新安装 Office
- 使用更新版本的Office 部署工具(Office Deployment Tool)（仅适用于错误代码 30029-1011）
- 检查互联网连接模式
- 运行 SFC 扫描
- 下载并安装所需语言的Office （仅适用于错误代码 30029-1011）(Office)
- 检查磁盘空间
- 下载(Download)正确的语言包(Language Pack)（仅适用于错误代码 30029-1011）
- 暂时禁用任何第三方安全软件(security software)
- 清除临时文件夹
- 禁用代理
- 使用 Microsoft Office 离线(Use Microsoft Office offline)安装程序
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]修复Office安装
此解决方案需要您修复当前安装的Office 套件(Office suite)。如果你运行的是Microsoft 365并且无法以传统方式修复Office，则可以尝试使用命令提示符(Command Prompt)进行修复。
2]卸载并重新安装Office
此解决方案需要您卸载并重新安装Office 套件(Office suite)。
3]使用(Use)更新版本的Office 部署工具(Office Deployment Tool)（仅适用于错误代码 30029-1011）
此解决方案仅适用于Microsoft 365(Microsoft 365) 企业(Enterprise)应用(Apps)版安装。
如果您使用Office 部署工具(Office Deployment Tool)的过时版本下载和安装适用于企业的(Enterprise)Microsoft 365 应用程序(Apps)，您可能会看到此错误。下载工作正常，但是当您运行安装Office程序的命令时，您会收到错误消息(error message)。/configure
要修复此错误，请下载更新版本(download a newer version)的 Office 部署工具。
4]检查互联网连接模式
这是一个简单的解决方案，需要您确保有稳定的互联网连接(internet connection)；你的互联网连接(internet connection)不是断断续续的。此外，如果您在通过WiFI连接时遇到错误，您可以切换到以太网，反之亦然，看看是否有任何改进。
5]运行SFC扫描
您可以运行 SFC 扫描并查看错误是否会得到解决。
6]下载(Download)并安装所需语言的Office （仅适用于错误代码 30029-1011）(Office)
请执行下列操作：
- 卸载 Office。
- (Download)从 heidoc.net下载Windows ISO 下载工具。(Windows ISO Downloader Tool)
- 双击(Double-click)下载的安装程序以运行该工具。
- 在Windows ISO 下载器工具(Windows ISO Downloader tool)UI 上，选择右侧窗格中的Office选项卡。(Office)
- 选择 要下载的Office 版本。(Office version)
- 然后在左侧选择Office版本(Edition) 和下方所需的 语言(language)。
- 点击下载(Download)。
- 下载完成后，双击下载的镜像文件(image file)（ProPlusRetail.img），将其挂载到文件资源管理器(File Explorer)中。
- 浏览已安装映像（驱动器）的内容并打开Office 文件夹(Office folder)。
- 根据您的系统架构(system architecture)，双击setup32.exe安装 32 位Office 版本(Office version)，或双击 setup64.exe(setup64.exe)安装 64 位Office 版本(Office version)。如果您有 64 位版本的Windows，建议安装 64 位版本的Office。
7]检查磁盘空间
正如错误代码 30088-4 所示(error code 30088-4)，您需要确保 Windows 10 设备上有足够的可用驱动器空间，然后重试遇到(drive space)错误代码(error code)时最初执行的任务。
您也可以使用第三方软件来检查占用您的驱动器空间的原因，并在必要时回收空间。
8]下载(Download)正确的语言包(Language Pack)（仅适用于错误代码30029-1011）
如果无法在Office中安装(Office)语言包(language pack)，请确保根据安装的Office 版本和体系结构(Office version and architecture)（32 位或 64 位）尝试安装正确的语言包文件。(Language Pack file)
请执行下列操作：
- 打开(Open)任何Office 应用程序(Office application)（例如Word）。
- 从文件(File) 菜单中单击 帐户( Account) （或 帮助(Help)）。
- 单击右窗格中的关于 Word(About Word) 按钮。
- 导航到Office 语言包(Office Language Pack) 下载页面(download page)，然后选择所需的语言。
- 根据您的系统架构(system architecture)，单击下载 32 位(Download 32-bit)或下载 64 位(Download 64-bit)。
- 运行下载的.exe 文件(.exe file)来安装语言包(language pack)。
9]暂时(Temporarily)禁用任何第三方安全软件(security software)
这在很大程度上取决于您安装的安全软件。(security software)请参阅说明手册(instruction manual)。
要禁用您的防病毒软件，请在任务栏的(antivirus software)通知区域或系统托盘(notification area or system tray)中找到其图标（通常位于桌面的右下角）。右键单击该图标并选择禁用或退出程序的选项。
禁用安全软件(security software)后，您可以重复出现错误之前执行的任务。如果任务成功完成，您可以启用防病毒程序。
10]清除临时文件夹
要清除Windows 10上的Temp 文件夹(Temp folder)，请执行以下操作：
- 按Windows key + R调用“运行”对话框。
- 在“运行”对话框(Run dialog)中，键入或复制(type or copy)并粘贴到下面的环境变量中，然后按 Enter 键(Enter)。
%windir%\temp
- 在该位置，按Ctrl + A选择所有文件和文件夹。
- 按键盘上的删除。(Delete)
看看手头的问题是否得到解决。如果没有，请尝试下一个解决方案。
11]禁用代理
您可以删除您在 Windows 10 计算机上配置的任何代理服务器设置，看看是否能解决问题。
12]使用Microsoft Office离线(Use Microsoft Office offline)安装程序
Office 离线(Office offline)安装程序可能有助于绕过潜在的代理、绕过防火墙(bypass firewall)以及防病毒或 Internet 连接问题，这些问题可能会在安装Microsoft Office时显示(Microsoft Office)错误代码 30029-4、30029-1011、30094-1011、30183-39、30088-4(error codes 30029-4, 30029-1011, 30094-1011, 30183-39, 30088-4)在您的 Windows 10 设备上。在这种情况下，您可以尝试使用脱机安装程序安装Office 。
希望(Hope)这篇文章对您有所帮助(post helpful)！请在下面的评论部分告诉我们，您在本系列中遇到了哪些其他Microsoft Office 错误代码，但此处的解决方案均无效。(Microsoft Office error)
相关帖子：安装(Related post)Office时修复错误(Error)代码 12002-4、12007-4、12152-4 。
Office errors 30029-4, 30029-1011, 30094-4, 30183-39, 30088-4
You may encounter any of these error codes 30029-4, 30029-1011, 30094-1011, 30183-39, 30088-4 on your Windows 10 device when installing, updating, or uninstalling Microsoft Office. You may also encounter one of the error codes when installing the Office language pack. In this post, we will provide the solutions you can try to successfully resolve these 300XX series error codes. Bear in mind, that the solutions presented in this post may or may not apply to all possible error codes in that series.
Office errors 30029-4, 30029-1011, 30094-1011, 30183-39, 30088-4
These errors can be caused by a combination of varying reasons, including:
- Slow or no internet connectivity.
- Corrupt installation files.
- Preset proxy or firewall rules.
- Office licensing.
- Windows updates.
- Insufficient system resources like disk space.
- Internal registry conflicts.
Microsoft Office error code 30029-4
When you encounter this issue. you’ll receive the following full error message;
Office
Something went wrong
Sorry, we ran into a problem.
Go online for additional help. Error code: 30029-4
Microsoft Office error code 30029-1011
When you encounter this issue. you’ll receive the following full error message;
Office
Couldn’t install
We’re sorry, we had a problem installing your Office program(s).
Is your internet connection working? Do you have enough free space on your main hard drive?
Please try installing again after you’ve checked above.
Go online for additional help
Error Code 30029-1011(0)
You may encounter this error code when trying to install a language pack in Office 2016 or Office 2019. The language pack installation error 30029-1011(0), commonly appears if you try to install an incompatible language pack for the installed Office version and architecture, or if you don’t have enough free space or an active Internet connection which is needed to install the language pack.
Fix: Error Code 30038-28 when updating Office.
Microsoft Office error code 30094-1011
When you encounter this issue. you’ll receive the following full error message;
Office
Couldn’t install
We’re sorry, but we can’t verify the signature of files required to install your Office product.
We need to verify these signatures to keep your computer safe.
Please retry installing your product or, if installation continues to fail, try re-downloading your installer if you got it online. Make sure you only download Office products from a trusted source.
Go online for additional help.
Error Code: 30094-1011 (0)
An Office product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error message which says signatures of files required to install the office product.
Microsoft Office error code 30183-39
When you encounter this issue. you’ll receive the following full error message;
Office
Couldn’t stream Office
Sorry, we can’t find a required file. Please check that the installation source is reachable, then try again.
Close
Go online for additional help.
Error Code: 30183-39 (-2147012889)
Microsoft Office error code 30088-4
When you encounter this issue. you’ll receive the following full error message;
Office
Something went wrong
Check you internet connection and the free space on your disk partition.
Go online for additional help.
Error Code: 30088-4
Solutions
So, if you’re faced with any of these error codes listed above or if not listed here, but in the 300xx series, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Repair Office installation
- Uninstall and reinstall Office
- Use a newer version of the Office Deployment Tool (applies to only error code 30029-1011)
- Check internet connection mode
- Run SFC scan
- Download and install Office in the desired language (applies to only error code 30029-1011)
- Check disk space
- Download the correct Language Pack (applies to only error code 30029-1011)
- Temporarily disable any third-party security software
- Clear Temp folder
- Disable Proxy
- Use Microsoft Office offline installer
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Repair Office installation
This solution requires you to repair the currently installed Office suite. If you’re running Microsoft 365 and you’re unable to repair Office the conventional way, you can try the repair using the Command Prompt.
2] Uninstall and reinstall Office
This solution entails that you uninstall and reinstall the Office suite.
3] Use a newer version of the Office Deployment Tool (applies to only error code 30029-1011)
This solution is only for Microsoft 365 Apps for Enterprise installations.
You may see this error if you’re using an outdated version of the Office Deployment Tool to download and install Microsoft 365 Apps for Enterprise. The download works OK, but when you run the /configure the command to install Office programs, you receive the error message.
To fix this error, download a newer version of the Office Deployment Tool.
4] Check internet connection mode
This is a simple solution that requires you to make sure you have a stable internet connection; that your internet connection isn’t intermittent. Also, if you’re experiencing the error while connected via WiFI, you can switch to ethernet and vice-versa and see if there’s any improvement.
5] Run SFC scan
You can run an SFC scan and see if the error will be resolved.
6] Download and install Office in the desired language (applies to only error code 30029-1011)
Do the following:
- Uninstall Office.
- Download the Windows ISO Downloader Tool from heidoc.net.
- Double-click the downloaded installer to run the tool.
- On the Windows ISO Downloader tool UI, choose the Office tab at the right pane.
- Select the Office version that you want to download.
- Then at the left choose the Edition of Office and the desired language below.
- Click Download.
- When the download is completed, double-click on the downloaded image file (ProPlusRetail.img), to mount it in File Explorer.
- Explore the contents of the mounted image (drive) and open the Office folder.
- Depending on your system architecture, double-click the setup32.exe to install the 32-bit Office version, or the setup64.exe to install the 64-bit Office version. It’s recommended, if you have a 64bit version of Windows, to install the 64bit version of Office.
7] Check disk space
As it may be indicated, like the error code 30088-4, you’ll need to make sure you have enough free drive space on your Windows 10 device and then retry the task you were initially performing when you encountered the error code.
You may also, use third-party software to check what’s hogging your drive space and reclaim the space if necessary.
8] Download the correct Language Pack (applies to only error code 30029-1011)
If you can’t install the language pack in Office, ensure that you try to install the correct Language Pack file, according to the installed Office version and architecture (32 or 64bit).
Do the following:
- Open any Office application(eg; Word).
- From the File menu click Account (or Help).
- Click the About Word button at the right pane.
- Navigate to the Office Language Pack download page, and choose the desired language.
- Depending on your system architecture, click Download 32-bit or Download 64-bit.
- Run the downloaded .exe file to install the language pack.
9] Temporarily disable any third-party security software
This largely depends on the security software you have installed. Refer to the instruction manual.
To disable your antivirus software, locate its icon in the notification area or system tray on the taskbar (usually in the lower right corner of the desktop). Right-click the icon and choose the option to disable or exit the program.
After you disable the security software, you can repeat the task you were performing earlier prior to the error. If the task completes successfully, you can enable your antivirus program.
10] Clear Temp folder
To clear the Temp folder on Windows 10, do the following:
- Press Windows key + R to invoke the Run dialog.
- In the Run dialog box, type or copy and paste in the environment variable below and hit Enter.
%windir%\temp
- At the location, press Ctrl + A to select all the files and folders.
- Press Delete on your keyboard.
See if the issue at hand is resolved. If not, try the next solution.
11] Disable Proxy
You can remove any proxy server settings you have configured on your Windows 10 computer and see if that resolves the issue.
12] Use Microsoft Office offline installer
The Office offline installer may help in bypassing potential proxy, bypass firewall, and anti-virus or internet connection issues that might show error codes 30029-4, 30029-1011, 30094-1011, 30183-39, 30088-4 while installing Microsoft Office on your Windows 10 device. In this case, you can try the installation of Office using an offline installer.
Hope you find this post helpful! Let us know in the comments section below, which other Microsoft Office error codes in this series you have encountered that none of the solutions here worked.
Related post: Fix Error codes 12002-4, 12007-4, 12152-4, when installing Office.
