Facebook在其应用程序以及(Facebook)Facebook 无法正常(Facebook doesn’t work)运行的原因方面并不总是透明的。例如,如果您收到消息“此人在 messenger 上不可用”,您可能会联系Facebook 支持中心(Facebook Support Center),只是被告知您无法向该人发送消息。这根本没有帮助,从消息本身就已经很明显了。
您需要了解为什么会发生这种情况以及如何解决它。在本文中,我们将为您提供出现此Messenger错误的最常见原因,并向您展示如何修复它。
为什么您会收到“此人在 Messenger 上不可用”错误
当您尝试从朋友列表侧边栏中联系某人时,您收到“此人在 Messenger 上不可用”消息的原因有多种。可能是该人阻止了您,但也可能意味着许多不同的事情。不要急于下结论并调查此消息背后的真正原因。
以下是“此人在 Messenger 上不可用”错误消息的所有可能原因:
1. 这个人屏蔽了你。
2. 你屏蔽了那个人。
3. 此人已停用其帐户。
4. Facebook 暂停了此人的帐户。
5. 个人资料设置为私人。
6. 该人删除了他们的帐户。
7. 此人的手机上没有安装信使应用程序。
如何修复“此人在 Messenger 上不可用”错误?
有时社交媒体平台会出错(嘿!它发生了),您需要做的就是稍等片刻,稍后再尝试向您的朋友发送消息。但是,如果问题仍然存在,您可以采取一些措施来解决它。首先(First),您需要找出“此人在 Messenger 上不可用”消息背后的真正原因。
1. 你被屏蔽了
您尝试联系的人可能只是阻止了(blocked)您。他们可以选择在Facebook(Facebook)或仅在Messenger上阻止您。要发现是否是这种情况,您需要寻找迹象。你能邀请那个人加入一个组吗?你能看到他们的头像吗?你能看到他们的帖子吗?按名称搜索后,您能看到他们的个人资料吗?你的好友列表里还有他们吗?
如果所有问题的答案都是“否”,则很可能该人在Facebook 上(Facebook)屏蔽了您。但是,您可能仍然可以看到此人的个人资料和帖子,但仍无法向他们发送消息。这意味着您仅在Messenger上被阻止。尝试通过其他方式联系阻止您的朋友,例如通过电话或电子邮件,并要求他们解除对您的阻止。
2. 你屏蔽了别人
嘿(Hey),这可能会发生。可能是您不小心阻止了您尝试联系的朋友。或者可能是你很久以前做过但不记得了。不用担心,您可以检查是否是这种情况,然后简单地取消阻止您的朋友,这样您就可以向他们发送消息。
要检查您是否在 Desktop 上阻止了某人:
1.打开脸书
2. 单击屏幕右上角的向下箭头。
3. 转到设置和隐私。
4. 单击设置。
5. 选择阻止。
6. 找到阻止用户(Block Users),然后选择编辑(Edit)。
7. 在这里你会看到一个被屏蔽的人的列表。如果您在此阻止列表中找到您的朋友,
只需(Simply)单击取消阻止按钮。(Unblock)
要检查您是否在移动设备上阻止了某人:
1. 点击汉堡菜单。它的位置取决于您使用的是 iPhone 还是Android。
2.选择显示为齿轮图标的设置(Choose Settings)和隐私(Privacy),然后转到受众(Audience)和可见性(Visibility)。
3. 转到阻止(Blocking)部分,在这里您将看到您阻止的所有Facebook用户。
4. 如果您在此列表中找到您的朋友,只需单击其姓名旁边的取消阻止选项,然后再次取消阻止以确认。
3. 您的朋友停用了他们的 Messenger 帐户(Their Messenger Account)
如果您确保没有阻止您尝试发送消息的朋友,则可能是他们出于安全原因或个人原因简单地停用了他们的帐户。如果是这种情况,您将收到信使错误:“此人在信使上不可用”。
如果您的朋友停用了他们的 Facebook 帐户(deactivated their Facebook account)或Messenger帐户,您应该仍然可以在您的朋友列表中找到他的名字。您可以搜索用户个人资料或此人的姓名,查看他们的个人资料图片,甚至可以打开信使进行输入。
当您的朋友重新激活他们的Facebook个人资料时,您将不再收到他们不可用的通知,并且您将能够再次聊天。
4. 如果Facebook暂停了您朋友的帐户(Account)怎么办?
Facebook会定期暂停和停用以某种方式违反其条款和条件协议和准则的帐户。可能是您朋友的帐户被暂时停用。
在某些极端情况下,Facebook甚至可以永久封禁帐户。暂停的时间始终取决于一个人所犯的违规行为的严重程度。如果您尝试发送消息的朋友就是这种情况,您将无能为力。如果可以,请尝试通过电子邮件或电话与他们联系。
5.您的朋友删除了他们的(Their)帐户
如果您怀疑您的朋友决定永久删除他的 Facebook 帐户(delete his Facebook account),有一种方法可以检查它,而且非常简单。如果您在搜索栏中输入他的名字并且他没有出现,那么他们很可能删除了他们的帐户。
您也可以尝试询问您的共同朋友是否能够在他们的朋友列表中看到此人。您甚至可以尝试从您朋友的Facebook个人资料发送消息,如果他们也收到“此人在 Messenger 上不可用”,则表明您的朋友删除了他们的帐户。
“此人(Person)在 Messenger 上不可用”通知
的其他可能修复
1. 尝试更新您的应用程序
如果您在智能手机上使用Messenger 应用程序(Messenger App),您收到通知可能仅仅是因为您的应用程序已过时或存在其他一些 Messenger 问题。尝试更新,看看是否能解决问题。
2.使用网页版
有时Messenger 应用程序(Messenger App)可以简单地出错,即使它是最新的。相反,请尝试在网络浏览器中打开Facebook并从那里联系您的朋友。
如果您可以通过网络版Facebook联系您的朋友没有任何问题,但您继续在应用内收到错误通知,只需从应用商店卸载并重新安装该 Messenger。
3. 获得更好的互联网(Internet)连接
如果您的互联网连接不佳,您的 Facebook Messenger 应用程序可能无法正常工作。(Facebook Messenger)尝试将网络切换到高速网络,看看是否有所作为。
4. 联系Facebook 支持团队(Facebook Support Team)
如果建议的修复都不起作用,并且您继续收到“此人在 Messenger 上不可用”通知,您将别无选择,只能联系Facebook支持。
Facebook 应用程序(Facebook App)很容易出现故障和错误,即使Facebook开发人员尽最大努力保持其平稳运行。使用他们的主要电子邮件地址联系他们:[email protected]并详细解释您的问题。他们会向您提供可能的解决方案,并将继续与您合作,以解决您在使用Facebook Messenger时可能遇到的任何问题。
What Does “This Person Is Unavailable on Messenger” Mean?
Facebook is not always transparent when it comes to its aрps and the reasons why Facebook doesn’t work properly. For example, if you receive the message “This person is unavailable on messenger” you may contact Facebook Support Center just to be told that you’re unable to send messages to that person. That’s not helpful at all and is already obvious from the message itself.
You need to understand why this is happening and how you can fix it. In this article, we’ll give you the most common causes for this Messenger error to appear and show you how to fix it.
Why You Get the “This person is unavailable on Messenger” Error
There are several reasons why you get the message “This person is unavailable on messenger” when you try to contact someone from your friend list sidebar. It might be that the person blocked you, but it could also mean many different things. Don’t rush to a conclusion and investigate the real reason behind this message.
Here are all the possible causes for the “this person is unavailable on messenger” error message:
1. The person blocked you.
2. You blocked that person.
3. The person has deactivated their account.
4. Facebook suspended this person’s account.
5. The profile is set to private.
6. The person deleted their account.
7. The person doesn’t have a messenger app installed on their phone.
How to Fix the “This person is unavailable on messenger” error?
Sometimes the social media platforms bug out (Hey! It happens), and all you need to do is wait a bit and try messaging your friend later. But if the problem persists, there are steps you could take to fix it. First of all, you need to discover the real cause behind the “This person is unavailable on messenger” message.
1. You’re Blocked
It is possible that the person you’re trying to contact simply blocked you. They have the option to block you on Facebook, or only on Messenger. To discover if this is the case, you need to look for signs. Are you able to invite that person to a group? Can you see their profile picture? Can you see their posts? Can you see their profile after you search them by name? Do you still have them on your friend list?
If all the answers to the questions are “No”, it might very well be that the person blocked you on Facebook. However, it could be that you can still see the person’s profile and posts, but still can’t message them. That means that you were blocked only on Messenger. Try other ways of contacting your friend that blocked you, such as by phone or email, and ask them to unblock you.
2. You Blocked Someone Else
Hey, it can happen. It might be that you accidentally blocked the friend you’re trying to contact. Or it could be that you did it a long time ago and don’t remember. Don’t worry, you can check if this is the case, and simply unblock your friend so you can send them a message.
To check if you blocked someone on Desktop:
1. Open Facebook
2. Click on the arrow pointing down in the top right corner of the screen.
3. Go to Settings & Privacy.
4. Click on Settings.
5. Select Blocking.
6. Find the Block Users, and select Edit.
7. Here you will see a list of blocked people. Simply click the Unblock button if you find your friend on this block list.
To check if you blocked someone on a mobile device:
1. Click the hamburger menu. Its location will depend on whether you are using an iPhone or Android.
2. Choose Settings & Privacy displayed as a gear icon, and then go to Audience and Visibility.
3. Go to the Blocking section and here you will see all the Facebook users you blocked.
4. If you find your friend on this list, simply click on the unblock option next to his name and then again unblock to confirm it.
3. Your Friend Deactivated Their Messenger Account
If you made sure you didn’t block a friend you are trying to message, it might be that they simply deactivated their account for security reasons or personal reasons. If this is the case, you would receive the messenger error: “This person is unavailable on messenger”.
If your friend deactivated their Facebook account or Messenger account, you should still be able to find his name on your friend list. You can search for the user profile or the person’s name, see their profile picture and even open the messenger to type them.
When your friend reactivates their Facebook profile you’ll no longer get the notification that they’re unavailable, and you’ll be able to chat again.
4. What if Facebook Suspended Your Friend’s Account?
Facebook regularly suspends and deactivates the accounts that in some way broke their terms and conditions agreement and guidelines. It could be that your friend’s account got suspended temporarily.
In some extreme cases, Facebook can even ban accounts permanently. The time of suspension always depends on the severity of the violation a person commits. If this is the case with the friend you’re trying to message, there’s nothing you can do about it. If you can, try contacting them via email or phone.
5. Your Friend Deleted Their Account
If you suspect your friend decided to permanently delete his Facebook account, there is a way to check it and it’s very simple. If you enter his name into a search bar and he doesn’t show up, it’s very likely they deleted their account.
You can also try asking your mutual friends if they are able to see this person in their friend list. You can even try sending a message from your friend’s Facebook profile, and if they too receive the “This person is unavailable on messenger”, it’s a clear sign your friend deleted their account.
Other Possible Fixes for the “This Person Is Unavailable on Messenger” Notification
1. Try Updating Your Application
If you’re using the Messenger App on your smartphone, it’s possible you’re getting the notification simply because your app is outdated or there’s some other messenger issue going on. Try updating and see if that fixes the problem.
2. Use the Web Version
Sometimes the Messenger App can simply bug out, even if it’s up to date. Instead, try opening Facebook in the web browser and contact your friend from there.
If you can contact your friend through the web version of Facebook without any problems, but you continue getting the error notification in-app, simply uninstall and reinstall the messenger from the app store.
3. Get a Better Internet Connection
Your Facebook Messenger app might not work right if your internet connection is poor. Try switching up the network to a high-speed one and see if it makes a difference.
4. Contact the Facebook Support Team
If none of the suggested fixes works, and you continue receiving the “This person is unavailable on messenger” notification, you will have no choice but to contact Facebook support.
Facebook App is prone to glitches and bugs, even though Facebook developers try their best to keep it running smoothly. Contact them by using their main email address: [email protected] and explain your problem in detail. They will get back to you with probable solutions and will continue working with you in order to fix any problem you might have with Facebook Messenger.