您是否在使用^(Are)Steam商店时遇到问题？好吧，您并不孤单，因为许多用户抱怨Steam商店没有加载或没有正确响应。当您想从Steam商店购买或下载某些东西时，这可能是一个烦人的问题。不用担心！我们已经为您提供了本指南，它将帮助您解决Steam商店无法加载的问题。所以，继续阅读。

如何修复 Steam 商店未加载

Steam 商店无法加载的原因^{(Reasons for Steam store not loading)}

Steam浏览器没有加载或响应可能有多种原因，例如：

• ^(Slow)互联网^(Internet)连接缓慢或不稳定。
• Web 浏览器缓存文件过多。
• Steam 应用程序的过时版本。
• ^{(Compatibility)}与系统操作系统的兼容性问题。
• 设备和应用程序设置的配置冲突。

请按照下面列出的方法解决Windows 10 PC上Steam商店的上述问题。

方法 1：检查 Internet 连接^{(Method 1: Check Internet Connectivity)}

如果您的互联网连接速度较慢或不稳定，您将无法访问Steam商店。因此，如果您的Steam商店无法正常加载或响应，那么您首先应该检查的是您的Windows系统是否具有稳定的互联网连接。如果您的互联网连接不佳，请执行以下操作。

1.运行速度测试^{(Speed Test)}以检查您的互联网速度。

2. 重新启动路由器以刷新网络连接。

3. 使用以太网^(Ethernet)电缆而不是使用 Wi-Fi 连接。

4. 联系您的服务提供商并就互联网连接不稳定进行投诉。

方法二：更新 Steam 客户端 ^{(Method 2: Update Steam Client )}

如果您在系统上使用过时版本的Steam客户端，您可能会在访问Steam商店时遇到问题。因此，要修复Steam商店无法正常工作的问题，请将Steam客户端更新至最新版本，如下所示：

1. 同时按下键盘上的Ctrl + Shift+ Esc键以启动任务管理器。 ^{(Task Manager. )}

2. 在进程^(Processes)选项卡下，您将看到当前系统上运行的所有进程的列表。单击Steam（32 位）^{(Steam (32-bit))}，然后单击窗口底部的结束任务^{(End task)}。

3. 退出任务管理器。接下来，通过同时按Windows + R keys 运行对话框^{(Run Dialog Box)}。

4.输入C:\Program Files (x86)\Steam并回车。^(Enter.)

5. Steam 文件夹窗口将出现在您的屏幕上。删除除 Steam 应用程序、用户数据、皮肤、ssfn 文件和 Steam.exe 之外的所有内容。^{(Delete everything except steamapps, user data, skins, ssfn file, and Steam.exe.)}

注意：^(Note:)可能有多个 ssfn 文件。所以，一定要保留所有这些。

6. 现在，启动Steam。它会自动更新到最新版本。

更新Steam客户端后，检查Steam商店是否加载并正确响应。

另请阅读：^{(Also Read:)} 修复 Steam 无法打开问题的 12 种方法^{(12 Ways to Fix Steam Won’t Open Issue)}

方法三：清除下载缓存^{(Method 3: Clear Download Cache)}

^(Download)Steam客户端上的^(Steam)下载缓存可能会干扰Steam商店，从而导致无响应行为。但是，要解决Steam商店无法加载的问题，您可以通过执行以下两个选项之一来删除下载缓存：

使用 Steam 设置清除下载缓存
^{(Clear Download Cache using Steam Settings )}

以下是您可以通过Steam设置手动删除Steam客户端下载缓存的方法：^(Steam)

1. 在您的系统上启动Steam 应用程序^{(Steam app)}，然后单击屏幕左上角的Steam选项卡。^(Steam)

2.从下拉菜单中选择设置，突出显示。^(Settings)

3. 在“设置”^(Settings)窗口中，单击左侧面板中的“下载”选项卡。^{(Downloads )}

4. 最后，点击屏幕底部的CLEAR DOWNLOAD CACHE。然后，单击“确定^(OK)”进行确认。

使用 flushconfig 命令清除下载缓存
^{(Clear Download Cache using flushconfig Command )}

要自动清除Steam^(Steam)客户端上的下载缓存，您可以运行 flushconfig 脚本。请按照给定的步骤执行此操作：

1.同时按下Windows + R keys运行对话框^{(Run dialog box)}。 

2.输入steam://flushconfig并按Enter。

3.在弹出的确认提示信息中点击确定。^(OK)

4. Windows 操作系统会自动清除^{(Windows OS)}Steam客户端的下载缓存。

删除下载缓存后，登录您的帐户并检查您是否能够修复 Steam 商店无法加载的问题。^{(fix the Steam store not loading issue.)}

方法 4：删除 HTML 缓存^{(Method 4: Remove HTML Cache)}

^(HTML)Steam客户端中的^(Steam)HTML缓存也可能是您无法加载Steam商店的原因。为了解决此问题，您还应该删除HTML缓存。按照给定的步骤删除Windows 10 PC 上的HTML缓存：^(HTML)

1. 在Windows 搜索^{(Windows search)}栏中，键入并从搜索结果中打开文件资源管理器选项，如图所示。^{(File Explorer Options)}

2.从顶部切换到查看选项卡。^{(View tab)}

3. 选中显示隐藏文件、文件夹和驱动器^{( Show hidden files, folders, and drives)}选项旁边的框。

4. 单击应用^(Apply)，然后单击确定^(OK)以保存更改。参考给定的图片。

5. 现在，启动Run并输入以下内容，然后按 Enter^(Enter)：

C:\Users\<Username>\AppData\Local\Steam\htmlcache

注意：^(Note:)将上述脚本中的 < Username>例如下图中的 Techcult。

重新启动Steam客户端并检查Steam商店无法正常工作的问题是否已解决。如果没有，请尝试任何后续方法。

另请阅读：^{(Also Read:)} 修复无法连接到 Steam 网络错误^{(Fix Could Not Connect to the Steam Network Error)}

方法五：使用 Steam 商店网页版 ^{(Method 5: Use Web version of the Steam Store )}

如果您无法在Windows计算机上的^(Windows)Steam客户端上访问Steam商店，您可以尝试登录Steam商店的网页版。有时，与Steam客户端相比，Steam门户网站加载Steam商店的速度更快。因此，要修复Steam商店无法加载的问题，您可以在^(Steam)此处^{(Steam here)}访问 Steam 的门户网站。

方法六：删除 Steam 网页浏览器缓存和 Cookie^{(Method 6: Delete Steam Web Browser Cache and Cookies)}

损坏或大量的网络浏览器缓存和 cookie 可能会导致Steam 商店^{(Steam Store)}无法加载问题。因此^(Hence)，建议在删除HTML缓存和  Steam下载缓存后删除浏览器缓存和 cookie。以下是删除Steam网络浏览器缓存和 cookie 的方法：

1. 打开Steam 客户端^{(Steam client)}，然后导航到Steam >设置^(Settings)，如上所述。

2. 单击屏幕左侧面板中 的Web 浏览器选项卡。^{(Web Browser)}

3.接下来，点击删除网页浏览器缓存^{(DELETE WEB BROWSER CACHE )}，然后点击确定^(OK)。

4. 同样，单击“删除所有浏览器 COOKIES^{( DELETE ALL BROWSER COOKIES)} ”，然后单击“确定^(OK)”进行确认。为清楚起见，请参阅^(Refer)下面的图片。

方法七：^{(Method 7:)}在 Steam 中开启大画面模式
^{( Enable Big Picture Mode in Steam )}

在大画面模式下运行Steam能够为许多用户解决Steam商店无法正常工作的问题。您也可以尝试按照以下说明在大画面模式下运行Steam ：

1.在您的电脑上打开Steam 。单击右上角的用户 ID^{(user ID)}旁边的全屏^{(full screen )}或大图图标^{(big picture icon)}。

2. 或者，通过按Alt + Enter 进入^(Enter)和退出大图片^{(Exit Big Picture)}模式。

方法 8：在 Windows 10 上禁用兼容模式
^{(Method 8: Disable Compatibility Mode on Windows 10 )}

兼容模式是^{(Compatibility)}Windows系统的一项内置功能，即使在将Windows操作系统更新到最新版本后，它也允许您运行较旧的程序而不会出现故障。Steam客户端更新非常频繁，因此针对在最新版本的 Windows 操作系统上运行进行了优化^{(Windows OS)}。因此^(Therefore)，兼容模式对Steam毫无用处，禁用它可能会修复Steam商店无法加载的问题。按照给定的步骤禁用Steam应用程序的兼容模式^{(Compatibility Mode)}：

1. 启动Steam并将其最小化。 

2. 同时按下Ctrl + Shift + Esc键 打开任务管理器。^{(Task Manager)}

3. 在Processes选项卡下，右键单击Steam并选择Properties，如下图所示。

4. 切换到Steam 属性窗口中的兼容性选项卡。^{(Compatibility )}

5.取消选中标题为以兼容模式^{(in compatibility mode for.)}运行此程序的选项。^{(Run this program)}

6. 单击应用^{(Apply )}保存更改。

7. 在同一窗口中，单击屏幕底部的更改^{(Change settings)} 所有用户^{(for all users)}的设置按钮。

8.取消选中以兼容模式运行此程序^{(Run this program in compatibility mode for)}的相同选项。然后，单击Apply > OK，如图所示。

重新启动Steam以检查您是否能够解决Steam商店未加载错误。

另请阅读：^{(Also Read:)} 启动 Steam 时修复 Steam 服务错误^{(Fix Steam Service Errors when launching Steam)}

方法九：使用VPN软件^{(Method 9: Use VPN software)}

您可以选择使用VPN软件来欺骗您在 Web 服务器上的位置。通过这种方式，Steam客户端将假定您正在从不同的位置访问其服务器，并且它可能允许您访问Steam商店。使用VPN软件可能会解决问题，因为它会绕过您的 IP 地址和Steam商店之间的任何限制。 

我们建议使用NordVPN，这是目前最好的VPN软件之一。点击这里^{(Click here)}了解更多。但是，在试运行后，您需要购买订阅才能继续使用其服务。

方法10：重装Steam客户端^{(Method 10: Reinstall the Steam client)}

如果以上方法都不适合您，那么您可以尝试重新安装Steam客户端。简单的重新安装可能会帮助您修复Steam商店无法正常工作的错误。您当前的安装可能有损坏或丢失的文件，这可能会导致此问题。因此，在您的系统上重新安装Steam客户端可能会提供对Steam商店的访问权限。

1.输入steam并在Windows 搜索^{(Windows search)}栏中搜索。

2. 右键单击​​ Steam 应用程序^{(Steam app)}，然后单击卸载^(Uninstall)，如图所示。

3.点击此处^{(clicking here)}下载 Steam 客户端。单击安装蒸汽^{(INSTALL STEAM)}按钮并按照屏幕上的说明进行操作。

4. 重新启动您的系统并启动Steam，它现在应该没有所有故障和错误。

方法 11：联系 Steam 支持团队^{(Method 11: Contact Steam Support Team)}

万一上述方法均无效，请联系Steam 支持团队^{(Steam Support Team)}提出有关Steam商店无法加载的问题。

受到推崇的：^{(Recommended:)}

• 修复 Steam 认为游戏正在运行问题的 5 种方法^{(5 Ways to Fix Steam Thinks Game is Running Issue)}
• 如何修复 Steam 商店未加载错误^{(How to Fix Steam Store Not Loading Error)}
• 如何禁用不和谐通知^{(How to Disable Discord Notifications)}
• 修复在 Windows 10 上无法枚举容器中的对象错误^{(Fix Failed to Enumerate Objects in the Container error on Windows 10)}

我们希望我们的指南对您有所帮助，并且您能够 解决 Steam 商店无法加载的问题^{(fix the Steam store not loading issue)}。让我们知道哪种方法适合您。另外，如果您对本文有任何疑问，请在评论部分告诉我们。

How to Fix Steam Store Not Loading Error

Are you encountering prоblems with the Steam store? Well, yoυ аre not alone, as many uѕers complained about Steam store not loading or not responding properly. It can be an annoying issue when you want to buy or download something from the Steam store. Don’t worry! We have got your back with this guіde which will help yoυ fix thе Steam store not loadіng issue. Sо, keep reading.

How to Fix Steam Store Not Loading

Reasons for Steam store not loading

There may be several reasons why the Steam browser is not loading or responding, such as:

• Slow or unstable Internet connection.
• Too many web browser cache files.
• Outdated version of the Steam App.
• Compatibility issues with the system operating system.
• Conflicting configuration of device & application settings.

Follow the methods listed below to resolve the said problem with the Steam store on Windows 10 PC.

Method 1: Check Internet Connectivity

If you have a slow or unstable internet connection, you won’t be able to access the Steam store. So, if your Steam store is not loading or responding properly, then the first thing that you should check is whether your Windows system has a stable internet connection or not. Here is what you should do if you have a poor internet connection.

1. Run a Speed Test to check your internet speed.

2. Restart your router to refresh the network connection.

3. Use an Ethernet cable instead of using a Wi-Fi connection.

4. Contact your service provider and make a complaint regarding an unstable internet connection.

Method 2: Update Steam Client 

If you are using an outdated version of the Steam client on your system, you might face problems accessing the Steam store. Therefore, to fix the Steam store not working, update the Steam client to the latest version as follows:

1. Press Ctrl + Shift+ Esc keys together, on your keyboard to launch Task Manager. 

2. Under the Processes tab, you will see the list of all processes running on your system currently. Click Steam (32-bit) and click on End task from the bottom of the window.

3. Exit Task Manager. Next, launch Run Dialog Box by pressing Windows + R keys together.

4. Type C:\Program Files (x86)\Steam and hit Enter.

5. Steam folder window will appear on your screen. Delete everything except steamapps, user data, skins, ssfn file, and Steam.exe.

Note: There could be more than one ssfn file. So, make sure to retain all of these.

6. Now, launch Steam. It will automatically update itself to the latest version.

After you update the Steam client, check whether the Steam store loads and responds properly.

Also Read: 12 Ways to Fix Steam Won’t Open Issue

Method 3: Clear Download Cache

Download cache on Steam client might be causing interference with the Steam store leading to unresponsive behavior. However, to fix the Steam store not loading problem, you can delete the download cache by implementing either of these two options:

Clear Download Cache using Steam Settings

Here is how you can manually delete the download cache for the Steam client through Steam settings:

1. Launch Steam app on your system and click on the Steam tab from the top-left corner of the screen.

2. Select Settings from the drop-down menu, as highlighted.

3. In the Settings window, click on the Downloads tab from the panel on the left.

4. Finally, click on CLEAR DOWNLOAD CACHE from the bottom of the screen. Then, click on OK to confirm.

Clear Download Cache using flushconfig Command

To automate the process of clearing download cache on Steam client, you can run a flushconfig script. Follow the given steps to do so:

1. Launch the Run dialog box by pressing the Windows + R keys simultaneously. 

2. Type steam://flushconfig and hit Enter.

3. Click OK in the confirmation prompt message that pops up.

4. Windows OS will automatically clear the download cache for the Steam client.

After deleting the download cache, log into your account and check whether you were able to fix the Steam store not loading issue.

Method 4: Remove HTML Cache

HTML cache in Steam client might also be the reason why you are unable to load Steam store. In order to resolve this issue, you should remove the HTML cache as well. Follow the given steps to delete HTML cache on your Windows 10 PC:

1. In the Windows search bar, type and open File Explorer Options from the search results, as shown.

2. Switch to the View tab from the top.

3.  Check the box next to Show hidden files, folders, and drives option.

4. Click on Apply and then, OK to save the changes. Refer given pic.

5. Now, launch Run and type the following, and hit Enter:

C:\Users\<Username>\AppData\Local\Steam\htmlcache

Note: Replace the <Username> in the above script with your Windows username. e.g Techcult in the picture below.

Restart the Steam client and check whether the Steam store not working issue is resolved. If not, try any of the succeeding methods.

Also Read: Fix Could Not Connect to the Steam Network Error

Method 5: Use Web version of the Steam Store 

In case, you are unable to access the Steam store on Steam client on your Windows computer, you can try to log into the web version of the Steam store. Sometimes, the Steam web portal loads the Steam store faster as compared to the Steam client. Therefore, to fix the Steam store not loading, you can access the web portal of Steam here.

Method 6: Delete Steam Web Browser Cache and Cookies

A corrupt or huge quantity of web browser cache and cookies may lead to the Steam Store not loading problem. Hence, it is suggested to delete browser cache & cookies after deleting HTML cache &  Steam download cache. Here is how to delete Steam web browser cache and cookies:

1. Open Steam client then navigate to Steam > Settings as explained above.

2. Click on the Web Browser tab from the panel on the left side of the screen. 

3. Next, click on DELETE WEB BROWSER CACHE and click OK.

4. Similarly, click DELETE ALL BROWSER COOKIES and click on OK to confirm. Refer pic below for clarity.

Method 7: Enable Big Picture Mode in Steam

Running Steam in big picture mode was able to fix the Steam store not working issue for many users. You can also try running Steam in the big picture mode as instructed below:

1. Open Steam on your computer. Click on the full screen or big picture icon located next to your user ID at the top-right corner.

2. Alternatively, Enter and Exit Big Picture mode by pressing Alt + Enter key combination.

Method 8: Disable Compatibility Mode on Windows 10

Compatibility mode is an inbuilt feature in Windows systems that allows you to run older programs, without glitches, even after updating the Windows operating system to the latest version. The Steam client gets updated quite frequently, and is thus, optimized for running on the latest versions of Windows OS. Therefore, the compatibility mode is rendered useless for Steam, and disabling it might potentially, fix the Steam store not loading issue. Follow the given steps to disable Compatibility Mode for the Steam app:

1. Launch Steam and minimize it. 

2. Open Task Manager by pressing Ctrl + Shift + Esc keys together. 

3. Under the Processes tab, right-click on Steam and select Properties, as depicted below.

4. Switch to the Compatibility tab in the steam Properties window.

5. Uncheck the option titled Run this program in compatibility mode for.

6. Click on Apply to save the changes.

7. In the same window, click on the Change settings for all users button from the bottom of the screen.

8. Uncheck the same option that says Run this program in compatibility mode for. Then, click Apply > OK, as shown.

Relaunch Steam to check whether you were able to resolve the Steam store not loading error.

Also Read: Fix Steam Service Errors when launching Steam

Method 9: Use VPN software

You have the option of using VPN software to spoof your location on web servers. In this way, the Steam client will be made to assume that you are accessing its servers from a different location and it might allow you to access the Steam store. Using VPN software might resolve the problem as it would bypass any restrictions between your IP address and the Steam store. 

We recommend using NordVPN, which is one of the best VPN software out there. Click here to know more. However, after a trial run, you will need to buy a subscription to continue using its services.

Method 10: Reinstall the Steam client

If none of the above methods are working for you, then you can try to reinstall the Steam client. A simple reinstall may help you fix the Steam store not working error. Your current installation may have corrupt or missing files, which may be causing this problem. Therefore, reinstalling the Steam client on your system might provide access to the Steam store.

1. Type steam and search for it in the Windows search bar.

2. Right-click on the Steam app and click Uninstall, as shown.

3. Download the Steam client by clicking here. Click on the INSTALL STEAM button and follow on-screen instructions.

4. Reboot your system and launch Steam, It should now be free of all glitches and errors.

Method 11: Contact Steam Support Team

In the unlikely event that none of the aforementioned methods work, contact the Steam Support Team to raise an issue regarding the Steam store not loading.

Recommended:

• 5 Ways to Fix Steam Thinks Game is Running Issue
• How to Fix Steam Store Not Loading Error
• How to Disable Discord Notifications
• Fix Failed to Enumerate Objects in the Container error on Windows 10

We hope our guide was helpful, and you were able to fix the Steam store not loading issue. Let us know which method worked for you. Also, if you have any queries regarding this article, let us know in the comment section.

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