借助互联网，您现在可以在智能电视上观看免费和付费的视频内容，而无需连接网线或 USB 驱动器。可以使用多个应用程序，Roku就是其中之一。如果您的Roku不断冻结或Roku不断重启，我们编制了Roku故障排除解决方案列表，以帮助您解决这些问题。因此，请继续阅读以了解更多信息。
如何修复 Roku 不断重启问题
(How to Fix Roku Keeps Restarting Issue
)
Roku是一个硬件数字媒体平台，使用户能够从各种在线资源中流式传输媒体内容。这个奇妙的发明既高效又耐用。以下是一些简单的故障排除技术，可帮助您摆脱上述问题。
让我们首先从与硬件相关的修复开始。
方法一：拔下耳机(Method 1: Unplug Headphones)
有时，当耳机连接到遥控器时，Roku会不断随机重启。以下是您可以解决的方法：
1.断开(Disconnect) Roku(your Roku)电源约 30 秒。
2. 现在，从遥控器上拔下耳机。(unplug the headphones)
3.取出电池(Remove the batteries)并放置 30 秒。
4.插入电池(Insert the batteries)并重新启动（请参阅本文中的方法 7(Method 7)）您的Roku。
5.检查更新(Check for updates )（参考下面的方法6(Method 6)），现在问题应该已经解决了。
方法二：更换HDMI线(Method 2: Replace HDMI cable)
通常，HDMI电缆中的故障可能会触发Roku不断重启自身的问题。
1. 将 HDMI 线连接到 Roku 设备上的不同端口。(different port)
2.更换(Replace)一根新的 HDMI 线。
这可能看起来很奇怪，但许多用户已经确认它被证明是有帮助的。
另请阅读：(Also Read:) 如何将同轴电缆转换为 HDMI(How to Convert Coaxial Cable to HDMI)
方法 3：撤消配置更改(Method 3: Undo Changes in Configuration)
如果您进行了任何配置更改或添加了新应用程序，这些可能会导致Roku崩溃，或者Roku不断重启或冻结问题。
1.列出(List the changes)您对 Roku 所做的更改。
2.一个一个地撤消(Undo each)它们。
方法 4：从 Roku 中删除不需要的频道(Method 4: Remove Unwanted Channels from Roku)
据观察，过多的内存使用可能会导致Roku更频繁地重新启动和冻结。如果您很长时间没有使用某些频道，请考虑卸载(consider uninstalling)它们以释放内存空间并可能解决上述问题。
3.从现在显示在屏幕上的选项列表中选择删除频道。(Remove channel)
4. 在出现的提示(prompt)中确认删除。
方法 5：检查您的 Internet 连接(Method 5: Check Your Internet Connectivity)
当网络连接不稳定或未达到所需的级别或速度时，Roku会一直冻结或重新启动。因此(Hence)，最好确保：
- 您可以使用具有足够带宽限制的(adequate bandwidth limit.)稳定快速(stable and quick)的 Wi-Fi 连接。
- 如果可行，请考虑重新配置 Wi-Fi 连接(reconfiguring the Wi-Fi connection)以与 Roku 一起使用。
- 如果signal strength/speed不是最佳，请改为通过以太网电缆(Ethernet cable)连接 Roku 。
(Read)在此处阅读Roku故障排除解决方案，了解有关改进与 Roku 流媒体设备的无线连接的提示(Tips for improving wireless connection to Roku Streaming device)。
现在让我们讨论与软件相关的故障排除方法，以修复Roku不断冻结和Roku不断重启问题。
另请阅读：(Also Read: )Slow Internet Connection? 10 Ways to Speed up your Internet!
方法 6：更新 Roku 软件(Method 6: Update Roku Software)
与每个应用程序一样，定期更新对于Roku以无错误的方式运行非常重要。如果Roku未更新到其最新版本，请按照以下步骤进行更新：
2. 现在，选择系统(System)>系统更新(System update)，如下图所示。当前版本( current version)将显示在屏幕上及其更新日期和时间。
3. 为了检查可用更新（如果有），请选择立即检查(Check Now)。
4. Roku 将自动更新(update)到最新版本并重启(reboot)。
方法 7：重启 Roku(Method 7: Restart Roku)
Roku的重启过程类似于计算机的重启过程。通过将系统从打开切换到关闭(OFF)然后再次打开来重新启动系统将有助于解决上述问题。
注意：(Note:)除Roku TV(Roku TVs)和Roku 4外，其他版本的Roku不附带ON/OFF switch。
请按照以下步骤使用遥控器重新启动您的Roku设备：(Roku)
2. 现在，选择System restart > Restart，如下图所示。
3. 它会要求您确认重启以关闭您的 Roku 播放器，然后再打开(confirm restart to turn your Roku player off and then on again)。确认相同。
4. Roku 将关闭(OFF)。等到它通电。(ON.)
5. 转到主页(Home page)并开始流式传输。
重启 Frozen Roku 的步骤(Steps to Restart Frozen Roku )
由于网络连接不佳，Roku可能会冻结。因此(Therefore)，请按照给定的步骤重新启动冻结的Roku：
2. 点击向上箭头(Upward arrow)一次。
3. 然后，按倒(Rewind)回按钮两次。
4. 最后，按两次“快进”按钮。(Fast Forward)
Roku现在将重新启动。等待(Wait)它完全重新启动，然后确认Roku是否仍然冻结或正常工作。
方法 8：出厂重置 Roku(Method 8: Factory Reset Roku)
有时，Roku可能需要进行较小的故障排除，例如重新启动设备或重置网络连接和远程以恢复其通常的性能。如果这不起作用，您需要恢复出厂设置 Roku(Factory Reset Roku)以删除其所有以前的数据并将其替换为新安装的、无错误的数据。
注意：恢复(Note:)出厂(Factory Reset)设置后，设备需要重新安装之前存储的所有数据。
您可以使用“设置”(Settings)选项进行出厂重置，也可以使用Roku上的“重置”键(Reset key)执行硬重置，如我们的指南如何硬和软重置 Roku(How to Hard & Soft Reset Roku)中所述。
方法 9：联系 Roku 支持(Method 9: Contact Roku Support)
如果上述方法均未解决此问题，请尝试通过Roku 支持网页联系(Roku Support Webpage)Roku支持。它为用户提供 24X7 服务。
受到推崇的：(Recommended:)
我们希望本指南对您有所帮助，并且您能够修复 Roku 不断重启或冻结(fix Roku keeps restarting or freezing)的问题。让我们知道哪种方法最适合您。如果您对本文有任何疑问建议，请随时将它们放在下面的评论部分。
Fix Roku Keeps Restarting Issue
With the hеlp of the internet, you can now watch free and pаid video content on your smart TV without needing to connect a network cable or a USB drive. Several applications can be υsеd for the same, Roku being one of them. If your Roku keeps freezing or Roku keeps restаrting, we haνe compiled a lіst of Roku troubleshooting solutions to help you fix these issues. So, continue reading to learn more.
How to Fix Roku Keeps Restarting Issue
Roku is a hardware digital media platform enabling users to stream media content from various online sources. This fantastic invention is both efficient & durable. Here are some simple troubleshooting techniques that will help you get rid of said issues.
Let us begin with hardware-related fixes first.
Method 1: Unplug Headphones
Sometimes, when headphones are connected to the remote, Roku keeps restarting randomly. Here’s how you can fix it:
1. Disconnect your Roku from power for about 30 seconds.
2. Now, unplug the headphones from the remote.
3. Remove the batteries and keep them aside for 30 seconds.
4. Insert the batteries and reboot (refer to Method 7 in this article) your Roku.
5. Check for updates (refer to Method 6 below), and the issue should be fixed by now.
Method 2: Replace HDMI cable
Often, a glitch in the HDMI cable might trigger Roku keeps restarting itself issue.
1. Connect the HDMI cable with a different port on the Roku device.
2. Replace the HDMI cable with a new one.
This may appear strange, but many users have confirmed that it proved to be helpful.
Also Read: How to Convert Coaxial Cable to HDMI
Method 3: Undo Changes in Configuration
If you have made any configuration changes or have added new applications, these might cause Roku to crash, or Roku keeps restarting or freezing issues.
1. List the changes you have made on Roku.
2. Undo each of them one-by-one.
Method 4: Remove Unwanted Channels from Roku
It has been observed that excessive memory usage may lead to Roku keeps restarting and freezing more often. If you have not been using certain channels for a long time, consider uninstalling them to free up memory space and potentially fix the said issue.
3. Select Remove channel from the list of options that is now displayed on the screen.
4. Confirm the removal in the prompt that appears.
Method 5: Check Your Internet Connectivity
When the network connection is not stable or not at the required levels or speeds, Roku keeps freezing or restarting. Hence, it is better to ensure that:
- You utilize a stable and quick Wi-Fi connection with an adequate bandwidth limit.
- If this works, then consider reconfiguring the Wi-Fi connection for use with Roku.
- If the signal strength/speed is not optimum, connect Roku via Ethernet cable instead.
Read here for Roku troubleshooting solutions on Tips for improving wireless connection to Roku Streaming device.
Let us now discuss software-related troubleshooting methods to fix Roku keeps freezing, and Roku keeps restarting issues.
Also Read: Slow Internet Connection? 10 Ways to Speed up your Internet!
Method 6: Update Roku Software
As is the case with every application, regular updates are important for Roku to function in an error-free manner. If Roku is not updated to its latest version, follow these steps to update it:
2. Now, select System > System update, as shown below. The current version will be displayed on the screen with its date & time of update.
3. In order to check for available updates, if any, select Check Now.
4. The Roku will update automatically to its latest version and will reboot.
Method 7: Restart Roku
The restart process of Roku is similar to that of a computer. Rebooting the system by switching it from ON to OFF & then turning it ON again would help resolve said issues.
Note: Except for Roku TVs and Roku 4, other versions of Roku do not come with an ON/OFF switch.
Follow the below-mentioned steps to restart your Roku device using the remote:
2. Now, choose System restart > Restart, as depicted below.
3. It will ask you to confirm restart to turn your Roku player off and then on again. Confirm the same.
4. Roku will turn OFF. Wait till it gets powered ON.
5. Go to the Home page and begin streaming.
Steps to Restart Frozen Roku
Due to poor network connectivity, Roku might freeze. Therefore, follow the given steps to restart frozen Roku:
2. Hit the Upward arrow once.
3. Then, push the Rewind button twice.
4. Finally, hit the Fast Forward button two times.
Roku will restart now. Wait for it to restart entirely and then confirm whether Roku is still frozen or working properly.
Method 8: Factory Reset Roku
Sometimes, Roku may require minor troubleshooting, such as restarting the device or resetting the network connection and remote to restore its usual performance. If this doesn’t work, you need to Factory Reset Roku to delete all its previous data and replace it with freshly installed, bug-free data.
Note: After Factory Reset, the device would require re-installation of all previously stored data.
You can either use the Settings option for a factory reset or the Reset key on Roku to perform its hard reset, as explained in our guide How to Hard & Soft Reset Roku.
Method 9: Contact Roku Support
If none of the above methods have fixed this issue, then try contacting Roku support via the Roku Support Webpage. It provides 24X7 service to its users.
Recommended:
We hope that this guide was helpful and you were able to fix Roku keeps restarting or freezing issue. Let us know which method worked for you the best. If you have any queries suggestions regarding this article, then feel free to drop them in the comments section below.
