Fire TV 软件更新可确保您拥有最新的错误修复和新功能。如果您的流媒体设备无法(your streaming device is failing)下载和安装这些更新，请修复底层项目，您的问题就会得到解决。这里有一些方法可以做到这一点。
Fire TV 无法更新的几个原因包括您的设备未连接到互联网、出现小故障、存储空间不足等。
1. 确保您的Amazon Fire TV连接(Is Connected)到互联网(Internet)
您的Fire TV 流媒体设备必须连接到互联网才能下载软件更新。如果您的设备未连接到互联网或您的连接出现问题，您的更新将无法下载。
以下是如何确保您的流媒体棒连接到互联网(ensure your streaming stick is connected to the internet)。
- 从Fire TV 主屏幕启动“设置”。
- (Choose Network)在打开的菜单中选择网络。
- (Highlight)在列表中
突出显示您的网络。
- 按(Press)Fire TV 遥控器
上的Play/Pause按钮。
- 确保您的屏幕显示“已连接到互联网”。
2. 重新启动路由器
如果您的Fire TV 已连接到 Wi-Fi 网络，但您的流媒体设备没有互联网连接，则您的路由器可能遇到连接问题。在这种情况下，请关闭并重新打开路由器以解决小问题。
重新启动路由器的方法取决于您使用的型号。您可以通过按设备上的电源按钮来重新启动大多数路由器。(Power)您还可以使用电源插座的开关关闭和重新打开路由器。此外，某些路由器允许您通过访问网络浏览器中的路由器设置页面并选择一个选项来执行重新启动。
路由器重新启动并且 Wi-Fi 连接已恢复后，请尝试更新Fire(Fire) TV上的软件。
3. 重新启动您的 Fire TV 设备
您的Fire TV 软件可能存在小故障，导致您无法下载新的更新。在这种情况下，您可以重新启动流媒体设备(reboot your streaming device)来解决这些小问题。
- 从Fire TV 主屏幕打开“设置”。
- (Select My Fire)在打开的屏幕上
选择我的 Fire TV。
- 在打开的菜单中选择重新启动。
- 在提示中
选择重新启动以确认您的选择。(Restart)
- 尝试在设备重新启动时
更新您的Fire TV。(Fire)
4. 尝试拔掉并重新插入Fire TV
如果简单重启后问题仍未解决，请断开Fire TV 与显示器或电视的连接，然后重新连接。在此过程中，您还需要硬重启设备，解决流媒体棒的问题。
- 从电视的HDMI端口拔下Fire TV 的插头。
- 断开Fire TV 与电源适配器的连接。
- 等待一分钟。
- 将Fire TV 重新插入电视（使用HDMI电缆）和电源。
- 尝试检查Fire TV 软件的更新。
5.确保您的Fire TV有足够的可用存储空间(Has Enough Free Storage Space)
您的Fire TV 无法更新，(Fire TV fails to update)因为您的设备没有足够的可用存储空间来存储更新文件。亚马逊(Amazon)建议您的设备上至少有 500 MB 的可用空间，然后再尝试下载更新。
如果存储空间不足，请删除不需要的文件以释放空间。以下是如何做到这一点。
- 从Fire TV 的主屏幕启动“设置”。
- 在菜单中选择我的 Fire TV。
- 在以下屏幕上选择关于。
- 在打开的菜单中选择存储。
- 您将在屏幕右侧看到可用和已占用的存储量。
如果您没有足够的存储空间，请删除不需要的应用程序来腾出空间。
- 按住Fire TV 遥控器上的主屏幕(Home)按钮。
- 在打开的菜单中选择应用程序。
- 突出显示(Highlight)要删除的应用程序。然后，按遥控器上的菜单(Menu)按钮（带有三条水平线的按钮）。
- (Select Uninstall)在打开的菜单中选择卸载。
- (Choose Uninstall)在提示中
选择卸载以确认您的选择。
重复上述步骤，从Fire(Fire) TV中删除所有不需要的应用程序。
6.使用另一台电视或显示器
修复 Fire(Fix Fire) TV更新问题(Update Problems)
如果您的Fire TV 更新无法下载，请将您的流媒体设备与另一台电视或显示器一起使用，看看是否可以解决问题。
您可以从当前的电视上拔下Fire TV 的插头，将该设备插入另一台电视上，然后运行软件更新。只要您的Fire TV 连接到 Wi-Fi 网络，就应该下载您的更新。
7.将您的 Amazon Fire(Reset Your Amazon Fire) TV棒恢复出厂设置(Stick)
如果其他方法均不起作用，请将Fire TV 设置恢复为出厂默认设置。(your Fire TV settings to the factory defaults)这有助于解决流媒体设备配置的任何问题，使您能够成功下载并安装最新的软件更新。
请注意，重置Fire TV 意味着丢失所有自定义设置和已安装的应用程序。但是，您随时可以重新自定义设置并下载所有应用程序。
重置Fire TV 时，您有两种方法可以做到这一点。一种是按住“后退”(Back)按钮和“向右”(Right)按钮约 10 秒钟。然后您的Fire TV 将开始重置为出厂设置。
另一种方法是使用Fire TV 的“设置”(Settings)菜单来执行重置。以下是您可以如何做到这一点。
- 打开 Fire TV 上的“设置”。
- 在菜单中选择我的 Fire TV。
- (Choose Reset)在下一页上选择重置为出厂默认值。(Factory Defaults)
- 在提示中选择重置。
- 重置 Fire TV 后，使用您的Amazon帐户从头开始设置设备(set up the device)。
解决Fire TV软件更新问题(Software Updates)
由于多种原因，您的Fire TV 不会下载或安装软件更新。如果您遇到此问题并且无法获取最新的软件版本，上述方法将帮助您解决问题(resolve your issue)。
更新Fire TV 后，您将获得最新的错误修复和可能的新功能，从而增强您的整体流媒体体验(enhancing your overall streaming experience)。享受！
Fire TV Not Updating? Try These 7 Fixes
Fire TV software updates ensure you have the latest bug fixes and new features. Іf your streaming device is failing to download and install these updates, fix the underlying items, and your issue will be resolved. Here are a few ways to do just that.
A few reasons your Fire TV fails to update are that your device isn’t connected to the internet, has a minor glitch, lacks storage space, and more.
1. Ensure Your Amazon Fire TV Is Connected to the Internet
Your Fire TV streaming device must be connected to the internet to download software updates. If your device isn’t connected to the internet or your connection has an issue, your updates won’t download.
Here’s how to ensure your streaming stick is connected to the internet.
- Launch Settings from your Fire TV’s main screen.
- Choose Network in the menu that opens.
- Highlight your network on the list.
- Press the Play/Pause button on your Fire TV’s remote.
- Ensure your screen says Connected to the internet.
2. Restart Your Router
If your Fire TV is connected to your Wi-Fi network, but your streaming device has no internet connection, your router may be experiencing connection issues. In this case, turn off and back on your router to resolve minor issues with it.
The method to reboot your router depends on what model you’re using. You can restart most routers by pressing the Power button on the device. You can also use your power socket’s switch to turn the router off and back on. Also, some routers allow you to perform a reboot by visiting the router settings page in your web browser and choosing an option.
After your router reboots, and your Wi-Fi connection has been restored, try to update the software on your Fire TV.
3. Restart Your Fire TV Device
Your Fire TV’s software may have minor glitches, preventing you from downloading new updates. In this case, you can reboot your streaming device to fix those minor issues.
- Open Settings from your Fire TV’s main screen.
- Select My Fire TV on the screen that opens.
- Choose Restart in the open menu.
- Select Restart in the prompt to confirm your choice.
- Try to update your Fire TV when your device reboots.
4. Try Unplugging and Replugging Your Fire TV
If your issue isn’t resolved after a simple reboot, disconnect and reconnect your Fire TV to your monitor or TV. During the process, you’ll also hard reboot your device, fixing issues with your streaming stick.
- Unplug your Fire TV from your TV’s HDMI port.
- Disconnect the Fire TV from the power adapter.
- Wait for one minute.
- Plug the Fire TV back into your TV (using an HDMI cable) and the power supply.
- Try to check for updates for your Fire TV software.
5. Ensure Your Fire TV Has Enough Free Storage Space
Your Fire TV fails to update because your device doesn’t have adequate free storage space to store the update files. Amazon recommends having at least 500 MB of free space on your device before attempting to download updates.
If you’re running low on storage space, remove unwanted files to free up your space. Here’s how to do that.
- Launch Settings from your Fire TV’s home screen.
- Select My Fire TV in the menu.
- Choose About on the following screen.
- Select Storage in the open menu.
- You’ll see the free and the occupied storage amount on the right of your screen.
If you don’t have enough storage space, make space by removing unwanted apps.
- Press and hold down the Home button on your Fire TV remote.
- Select Apps in the menu that opens.
- Highlight the app to remove. Then, press the Menu button (the button with three horizontal lines) on your remote.
- Select Uninstall in the menu that opens.
- Choose Uninstall in the prompt to confirm your choice.
Repeat the above steps to remove all the unwanted apps from your Fire TV.
6. Fix Fire TV Update Problems by Using Another TV or Monitor
If your Fire TV updates fail to download, use your streaming device with another TV or monitor and see if that fixes the issue.
You can unplug your Fire TV from your current TV, plug the device into another TV, and run the software update. As long as your Fire TV is connected to your Wi-Fi network, your updates should download.
7. Factory Reset Your Amazon Fire TV Stick
Bring your Fire TV settings to the factory defaults if nothing else works. This helps fix any issues with your streaming device’s configuration, allowing you to successfully download and install the latest software updates.
Note that resetting Fire TV means losing all your custom settings and installed apps. However, you can always re-customize your settings and download all your apps whenever you want.
When resetting Fire TV, you have two ways to do that. One is to press and hold down the Back and Right buttons for about 10 seconds. Your Fire TV will then begin to reset to factory settings.
Another way is to use your Fire TV’s Settings menu to perform a reset. Here’s how you can do that.
- Open Settings on your Fire TV.
- Select My Fire TV in the menu.
- Choose Reset to Factory Defaults on the following page.
- Select Reset in the prompt.
- When you’ve reset your Fire TV, set up the device from scratch using your Amazon account.
Troubleshooting Issues With Fire TV’s Software Updates
Your Fire TV won’t download or install software updates for many reasons. If you’re facing this issue and can’t get the latest software version, the above methods will help you resolve your issue.
Once you’ve updated your Fire TV, you’ll have the latest bug fixes and possibly new features, enhancing your overall streaming experience. Enjoy!
