Google Chrome是否拒绝在Windows或Mac上启动(Google Chrome refusing to launch)?浏览器很可能遇到了小故障。您可以在计算机上调整一些选项来解决该问题。我们将向您展示可用的修复程序。
无法打开Chrome 的(Chrome)一些原因包括Chrome已在后台运行、计算机出现小故障、防病毒软件阻止了您对浏览器的访问、计算机上的恶意应用程序正在干扰Chrome等等。

1.强制关闭(Force Close)并重新打开(Reopen)Chrome浏览(Chrome Browser)器
Chrome无法启动的原因之一是网络浏览器已在您计算机的后台运行。因此,浏览器可能会在前台出现问题。
在这种情况下,您可以强制关闭并重新打开浏览器来解决您的问题(resolve your issue)。
在 Windows 上
- 右键单击“开始”(Start)菜单图标并选择“任务管理器”,打开任务管理(Task Manager)器(Task Manager)。
- 右键单击列表中的Google Chrome ,然后选择(Google Chrome)结束(End)任务。

- 在您的电脑上重新打开 Chrome。
在 macOS 上
- 按Mac上的Option + Command + Esc keyboard快捷键。
- (Select Google Chrome)在列表中选择 Google Chrome ,然后选择“强制退出”(Force Quit)。
- 在Mac计算机上重新启动Chrome。
2. 重新启动您的Windows 10/11或Mac 计算机(Mac Computer)
您计算机的小故障可能会导致Chrome无法打开。好消息是您只需重新启动计算机(restarting your machine)即可解决计算机的大多数小问题。
确保(Make)在关闭计算机之前保存未保存的工作。
在 Windows 上
- 使用Windows键启动“开始”(Start)菜单。
- 选择电源(Power)图标并选择重新启动(Restart)。

在 macOS 上
- 选择Mac 左上角的
Apple菜单。(Apple)
- (Choose Restart)在打开的菜单中
选择重新启动。
计算机重新启动后,在计算机上
打开Google Chrome 。
3.禁用计算机的Antivirus/Malware Scanner并运行 Chrome(Run Chrome)
您计算机的防病毒软件可能已将Chrome(Chrome)检测为潜在威胁,从而阻止您访问该应用。即使您的浏览器可以完全安全使用,也会发生这种情况。
在这种情况下,您可以通过暂时禁用病毒防护(disabling your virus protection)来验证防病毒软件是否阻止了您对Chrome 的(Chrome)访问。如何执行此操作取决于您使用的防病毒工具。
如果您使用的是Microsoft Defender 防病毒软件(Microsoft Defender Antivirus),请按照以下步骤关闭病毒防护:
- 打开“开始”(Start),找到“Windows 安全”(Windows Security),然后启动该应用程序。
- (Select Virus)在应用程序的主窗口中
选择病毒和威胁防护。
- (Choose Manage)选择病毒和威胁防护设置标题下的(Virus)管理设置。

- 禁用实时保护选项。

- 在用户帐户控制(User Account Control)提示中选择是(Yes)。
- 启动 Chrome 应用程序。
如果Chrome在禁用防病毒工具后启动,您可以将 Chrome 添加到工具的白名单中(add Chrome to your tool’s whitelist),这样您以后对该浏览器的访问就不会被阻止。
您可以在Microsoft Defender 防病毒软件(Microsoft Defender Antivirus)中执行此操作,如下所示:
- 打开电脑上的
Windows 安全应用程序。(Windows Security)
- 导航(Navigate)到应用程序中的
病毒(Virus)和威胁防护> Manage
- 在排除(Exclusions)部分中选择添加(Add)或删除排除。

- (Choose Yes)在用户帐户控制提示中(User Account Control)选择是。
- (Select Add)在下一页上选择“添加排除项”> “文件” 。(File)

- 导航(Navigate)到计算机上 Chrome 的安装文件夹并选择 chrome.exe 文件。该文件位于我们 PC 上的以下路径:
C:Program FilesGoogleChromeApplication
- 关闭Windows 安全(Windows Security)并启动Chrome。
4.通过删除可疑的Windows和Mac 应用程序来(Mac Apps)修复 Google Chrome(Fix Google Chrome)无法打开的问题(Opening)
Chrome 的启动问题可能是由于恶意应用程序干扰浏览器造成的。市场上的许多应用程序都会修改其他应用程序的行为。
(Remove any shady apps)从您的计算机中删除所有可疑应用程序,这应该可以解决您的Chrome启动问题。
在 Windows 上
- 按Windows + I
打开Windows 设置。(Windows Settings)
- 选择(Select Apps)左侧边栏中的应用程序和右侧窗格中的
应用程序和功能。(Apps)
- 在应用程序列表中找到要删除的应用程序。
- 选择应用程序旁边的三个点,然后选择卸载(Uninstall)。

- (Select Uninstall)在提示中
选择卸载以确认您的选择。
- 重新启动您的电脑并启动 Chrome。
在 macOS 上
- 打开Finder窗口并选择左侧边栏中的应用程序。
- 在列表中找到要删除的应用程序。
- 右键单击(Right-click)该应用程序并选择(Trash)移至(Move)垃圾箱。
- 删除该应用后
重新启动Mac 。
- 打开 Chrome。
5.卸载并重新安装Chrome
如果应用上述修复后Chrome仍无法打开,则浏览器的核心文件可能已损坏。病毒和恶意应用程序等各种项目可能会更改浏览器的文件,从而使浏览器不稳定。
在这种情况下,您可以在计算机上删除并重新安装 Chrome 应用程序。(remove and reinstall the Chrome application)这样做会删除浏览器的错误文件并带来新的工作文件。
在 Windows 上
- 打开“开始”(Start),找到“控制面板”(Control Panel),然后在搜索结果中选择该实用程序。
- (Choose)在下一页上
选择卸载程序。
- (Select Google Chrome)在列表中选择 Google Chrome ,然后选择顶部的卸载。(Uninstall)

- 在用户帐户控制(User Account Control)提示中选择是(Yes)。
- 按照屏幕上的说明从您的电脑中删除Chrome。
- (Reboot)删除Chrome后(Chrome)重新启动电脑。
- 在您的 PC 上启动网络浏览器,打开Google Chrome网站,然后在计算机上下载并安装该浏览器。
在 macOS 上
- 打开Finder并选择左侧边栏中的应用程序。
- 右键单击列表中的Google Chrome ,然后(Google Chrome)选择(Trash)移至(Move)废纸篓。
- 删除Chrome后重新启动Mac。
- 在网络浏览器中启动Google Chrome网站,下载安装程序,然后运行安装程序文件以在Mac上安装(Mac)Chrome。
在Windows和Mac上使用多种方法解决 Chrome 的启动问题(Launch Issues Using Various Ways)
如果Chrome是您的主要网络浏览器,则无法访问该浏览器意味着无法访问您保存的登录信息、书签和其他项目。您可以应用上述修复来解决您的 Chrome 问题(resolve your Chrome problem)。
完成此操作后,Chrome将像以前一样启动,让您可以浏览所有您喜爱的网站。浏览愉快!
Google Chrome Won’t Open? 5 Fixes for Windows and Mac
Is Google Chrome refusing to launch on Windows or Mac? There’s a good chance the browser is experiencing a minor glitch. You can tweak some options here and there on your machine to get around the problem. We’ll show you the available fixes.
Some reasons you can’t open Chrome are that Chrome’s already running in the background, the computer has a minor glitch, the antivirus has blocked your access to the browser, a malicious app on your computer is interfering with Chrome, and more.

1. Force Close and Reopen the Chrome Browser
One reason Chrome doesn’t launch is that the web browser is already running in the background on your computer. As a result, the browser may have issues coming in the foreground.
In this case, you can force close and reopen the browser to resolve your issue.
On Windows
- Open Task Manager by right-clicking the Start menu icon and choosing Task Manager.
- Right-click Google Chrome on the list and select End task.

- Reopen Chrome on your PC.
On macOS
- Press the Option + Command + Esc keyboard shortcut on your Mac.
- Select Google Chrome on the list and choose Force Quit.
- Relaunch Chrome on your Mac machine.
2. Reboot Your Windows 10/11 or Mac Computer
Your computer’s minor glitches can prevent Chrome from opening. The good news is you can resolve most minor problems with your computer by simply restarting your machine.
Make sure to save your unsaved work before turning off your computer.
On Windows
- Launch the Start menu using the Windows key.
- Select the Power icon and choose Restart.

On macOS
- Select the Apple menu in your Mac’s top-left corner.
- Choose Restart in the menu that opens.
When your computer turns back on, open Google Chrome on your computer.
3. Disable Your Computer’s Antivirus/Malware Scanner and Run Chrome
Your computer’s antivirus software may have detected Chrome as a potential threat, blocking your access to the app. This happens even when your browser is completely safe to use.
In this case, you can verify if your antivirus has blocked your access to Chrome by temporarily disabling your virus protection. How you do this depends on the antivirus tool you’re using.
If you’re using Microsoft Defender Antivirus, follow the following steps to turn off your virus protection:
- Open Start, find Windows Security, and launch the app.
- Select Virus & threat protection on the app’s main window.
- Choose Manage settings under the Virus & threat protection settings header.

- Disable the Real-time protection option.

- Select Yes in the User Account Control prompt.
- Launch the Chrome app.
If Chrome launches after disabling your antivirus tool, you can add Chrome to your tool’s whitelist, so your access to the browser isn’t blocked in the future.
You can do that in Microsoft Defender Antivirus as follows:
- Open the Windows Security app on your PC.
- Navigate to Virus & threat protection > Manage settings in the app.
- Select Add or remove exclusions in the Exclusions section.

- Choose Yes in the User Account Control prompt.
- Select Add an exclusion > File on the following page.

- Navigate to Chrome’s installation folder on your computer and select the chrome.exe file. The file is located at the following path on our PC:
C:\Program Files\Google\Chrome\Application
- Close Windows Security and launch Chrome.
4. Fix Google Chrome Not Opening by Removing Shady Windows and Mac Apps
Chrome’s launch issue could result from a malicious app interfering with the browser. Many apps on the market modify other apps’ behavior.
Remove any shady apps from your machine, which should resolve your Chrome launch issue.
On Windows
- Open Windows Settings by pressing Windows + I.
- Select Apps in the left sidebar and Apps & features on the right pane.
- Find the app to remove on the app list.
- Select the three dots next to the app and choose Uninstall.

- Select Uninstall in the prompt to confirm your choice.
- Restart your PC and launch Chrome.
On macOS
- Open a Finder window and select Applications in the left sidebar.
- Find the app to delete on the list.
- Right-click the app and choose Move to Trash.
- Restart your Mac when you’ve removed the app.
- Open Chrome.
5. Uninstall and Reinstall Chrome
If Chrome doesn’t open even after applying the above fixes, the browser’s core files might be corrupt. Various items, like viruses and malicious apps, can alter your browser’s files, making the browser unstable.
In this case, you can remove and reinstall the Chrome application on your computer. Doing this deletes the browser’s faulty files and brings new working files.
On Windows
- Open Start, find Control Panel, and select the utility in the search results.
- Choose Uninstall a program on the following page.
- Select Google Chrome on the list and choose Uninstall at the top.

- Select Yes in the User Account Control prompt.
- Follow the on-screen instructions to remove Chrome from your PC.
- Reboot your PC when you’ve deleted Chrome.
- Launch a web browser on your PC, open the Google Chrome site, and download and install the browser on your computer.
On macOS
- Open Finder and select Applications in the left sidebar.
- Right-click Google Chrome on the list and choose Move to Trash.
- Restart your Mac when you’ve removed Chrome.
- Launch the Google Chrome site in your web browser, download the installer, and run the installer file to install Chrome on your Mac.
Resolve Chrome’s Launch Issues Using Various Ways on Windows and Mac
If Chrome is your primary web browser, not being able to access the browser means not having access to your saved logins, bookmarks, and other items. You can apply the fixes outlined above to resolve your Chrome problem.
Once you’ve done that, Chrome will launch just like it used to before, allowing you to surf all your favorite sites. Happy browsing!