恢复出厂设置Windows意味着在您的设备上安装或加载操作系统的新副本。执行恢复出厂设置将解决复杂的软件相关问题、删除顽固的恶意软件(remove stubborn malware)和其他问题。还建议将您打算出售或赠送给某人的计算机恢复出厂设置。
本教程将引导您通过不同的方式将Windows 11设备恢复出厂设置,即使它们无法正确启动。该过程与恢复出厂设置 Windows 10 设备(factory resetting Windows 10 devices)没有太大区别。因此,如果您曾经重置过Windows 10 PC,那么在(Windows 10)Windows 11中执行出厂重置应该没有问题。
(Reset)从设置应用程序(Settings App)重置Windows 11
如果您可以访问或登录Windows界面,这是将Windows 11设备恢复出厂设置的最简单方法。
- 按Windows 键(Windows key)或开始菜单图标(Start menu icon)并选择设置(Settings)。
或者,使用Windows 键(Windows key)+ I快捷方式访问“设置”(Settings)菜单。
- 前往左侧边栏上的Windows 更新选项卡,然后选择(Windows Update)高级选项(Advanced options)。
- 接下来,选择恢复(Recovery)。
- 滚动到“恢复(Recovery)选项”部分,然后选择重置 PC(Reset PC)。
- 如果您希望在恢复出厂设置过程中删除您的个人文件、设置和第三方应用程序,请选择删除所有内容。(Remove everything)保留我的文件(Keep my files)选项将保留您的个人文件并删除第三方应用程序和设置。
- 之后,如果您想从您的设备重新安装Windows ,请选择(Windows)本地重新安装(Local reinstall),或者选择云下载(Cloud download)以从 Microsoft 的服务器下载并重新安装Windows 11 。请注意,“云下载”选项需要互联网连接,并且可能使用超过 4GB 的数据。
如果您的PC 有一些损坏或丢失的系统文件(PC has some corrupt or missing system files),您应该选择云下载(Cloud download)。这将从微软的服务器下载受影响文件的新副本并修复故障。
Microsoft有一个支持文档,如果您不确定,可以帮助您决定选择的最佳重置选项。选择帮助我选择(Help me choose)访问浏览器中的文档。
- 预览(Preview)出厂重置设置,然后选择下一步(Next)继续。如果要对出厂重置选项进行任何修改,请选择更改设置。(Change settings)
- 如果您最近将 PC 更新到Windows11 ,您将登陆确认页面。选择下一步(Next)继续。
注意:(Note:)当您的 PC 使用电池供电时,您无法将Windows 11恢复出厂设置。(Windows 11)否则,您将收到“插入(Plug)您的 PC”错误消息。
当您将计算机连接到电源插座时,恢复出厂设置过程将恢复。
- 再次预览重置选项并选择重置(Reset)以开始恢复出厂设置。在继续之前,我们建议选择查看将被删除的应用程序,(View apps that will be removed)以便粗略查看恢复出厂设置后将不再在您的 PC 上的程序。
完成重置设置或文件后,您的 PC 应启动进入Windows 11 。同样(Again),请注意,云下载选项比(Cloud download)本地重新安装(Local reinstall)需要更长的几分钟或几小时。将您的 PC 插入电源插座,并确保您拥有快速的互联网连接。
(Reset Windows 11)使用可启动USB 驱动器(USB Drive)重置 Windows 11
如果您的 PC 未引导至Windows ,请使用此方法。首先(First),您必须将Windows 11磁盘映像 ( ISO ) 文件从另一台计算机下载到外部存储设备。在继续之前,请确保您有高速互联网连接。
此外,请确保您的 PC 或外部驱动器上有足够的存储空间——您需要至少 8GB 的存储空间来下载Windows 11 ISO文件。最后,也是最重要的,确认您要恢复出厂设置的 PC 符合Windows 11 要求(Windows 11 requirements)。
在不符合要求的设备上安装Windows 11可能会导致性能问题和硬件损坏。(Windows 11)请注意(Mind),与兼容性相关的损坏并不总是包含在制造商的保修范围内。因此,在创建可启动 USB 驱动器(creating the bootable USB drive)之前,请确认您的 PC 可以处理Windows 11。
- 前往微软网站上的软件下载页面(software download page on the Microsoft website)并滚动到“下载 Windows 11磁盘映像(Disk Image)( ISO )”部分。点击选择下载(Select Download)下拉菜单,选择Windows 11,然后选择下载(Download)按钮。
这会将您重定向到“选择(Select)产品语言”部分,您需要在其中选择您喜欢的Windows语言。
- 选择选择一个(Choose one)下拉菜单,选择一种语言,然后选择确认(Confirm)开始下载。
这最终会为所选语言生成一个Windows 11下载链接。如果您收到错误消息,请在 24 小时后重试或使用另一台计算机。或者,如果下载器无法生成链接。
- 选择64 位下载(64-bit Download)按钮开始下载。
注意:(Note:) Windows 11 仅适用于具有 64 位处理器的电脑,但 32 位应用程序可以在操作系统上正常运行。因此,您可能无法使用可启动USB(USB)驱动器将 32 位 PC 恢复出厂设置。
下载完成后,将USB驱动器插入您的 PC。(USB)之后(Afterward),继续执行第 4 步,使用Rufus将(Rufus)ISO文件闪存到USB驱动器,这是一种用于创建USB安装驱动器的可靠第三方解决方案。
- 从开发者网站下载 Rufus 的安装文件(Download Rufus’ setup file)并在您的 PC 上运行它。该工具应在“设备”部分自动检测您的USB驱动器。(USB)选择“选择(Select)”按钮继续。
- 前往 PC 上的Windows 11 ISO位置,选择文件并选择打开(Open)。
- 在“格式化选项”部分中,在卷标(Volume label)对话框中输入可引导驱动器的首选名称。
- 选择开始(Start)创建可引导驱动器。
- 请注意,该操作将擦除USB驱动器上的所有数据。选择确定(OK)继续。否则,选择取消(Cancel),备份驱动器上的所有重要数据,然后重新启动该过程。
创建可引导驱动器后,您将收到一条成功消息。Rufus还建议在使用可启动驱动器之前在BIOS设置中禁用“安全启动”。继续下一步以了解它是如何完成的。
- 打开要重置的 PC 并按住F2以访问 BIOS(access the BIOS)。请注意,在某些 PC 上访问BIOS的预设功能键是(BIOS)F10、F12或 F1 。如果这些功能键无法让您进入BIOS ,请联系您的 PC 制造商或查看说明手册。
- 在 BIOS 中,前往Security选项卡,导航到Secure Boot行并将其设置为Disabled。
- 确认“安全启动”设置为已禁用(Disabled)。按F10保存更改并退出BIOS。
现在,您可以通过可启动驱动器通过Windows 启动管理器(Windows Boot Manager)将 PC 恢复出厂设置。
- 关闭电脑电源,重新打开,并按住F12直到屏幕上弹出引导管理器窗口。(Boot Manager)
- 在“启动选项菜单”中,选择USB驱动器作为启动设备,然后按Enter。
这将在驱动器上加载Windows 11安装文件。按照提示继续安装。
- 最后,选择立即安装(Install now)并按照提示开始恢复出厂设置过程。
我们建议在此过程中将您的 PC 插入电源。重置您的 PC 后,请确保您拥有最新的安全补丁、更新和设备驱动程序。将您的 PC 连接到互联网,前往“设置”(Settings) > “ Windows 更新”,(Windows Update,)然后在页面上安装任何可用的累积更新。
How to Factory Reset Windows 11
Factory resetting Windows meanѕ installing or loading a fresh copy of thе operating ѕystem on your device. Performing a factory reset will fix complex software-related issues, remove stubborn malware, and other problems. It’s also recommended to factory reset a computer you intend to sell or gift to someone.
This tutorial will walk you through different ways to factory reset Windows 11 devices, even if they won’t boot correctly. The process isn’t too different from factory resetting Windows 10 devices. So, if you’ve ever reset a Windows 10 PC, you should have no problem performing a factory reset in Windows 11.
Reset Windows 11 from the Settings App
This is the easiest way to factory reset a Windows 11 device if you can access or sign in to the Windows interface.
- Press the Windows key or Start menu icon and select Settings.
Alternatively, use the Windows key + I shortcut to access the Settings menu.
- Head to the Windows Update tab on the left sidebar and select Advanced options.
- Next, select Recovery.
- Scroll to the “Recovery options” section and select Reset PC.
- Select Remove everything if you want your personal files, settings, and third-party apps removed during the factory reset process. The Keep my files option will retain your personal files and remove third-party apps and settings.
- Afterward, select Local reinstall if you want to reinstall Windows from your device or choose Cloud download to download and reinstall Windows 11 from Microsoft’s servers. Note that the “Cloud download” option requires an internet connection and could use over 4GB of data.
You should choose Cloud download if your PC has some corrupt or missing system files. That’ll download a fresh copy of the affected files from Microsoft’s server and fix the malfunction.
Microsoft has a support document that can help you decide the best reset option to select if you’re unsure. Select Help me choose to access the document in your browser.
- Preview the factory reset settings and select Next to proceed. Select Change settings if you want to make any modifications to the factory reset options.
- You’ll land on a confirmation page if you recently updated your PC to Windows11. Select Next to proceed.
Note: You cannot factory reset Windows 11 while your PC is running on battery power. Otherwise, you’ll get a “Plug in your PC” error message.
The factory restoration process will resume when you connect your computer to a power outlet.
- Preview the reset options again and select Reset to start the factory reset. Before you proceed, we recommend selecting View apps that will be removed to have a cursory look at programs that will no longer be on your PC after the factory reset.
Your PC should boot into Windows 11 when it’s done resetting your settings or files. Again, note that the Cloud download option takes longer minutes or hours than Local reinstall. Keep your PC plugged into a power outlet and ensure you have a fast internet connection.
Reset Windows 11 Using a Bootable USB Drive
Use this method if your PC isn’t booting into Windows. First, you have to download the Windows 11 disk image (ISO) file to an external storage device from another computer. Before you proceed, make sure you have a high-speed internet connection.
Additionally, ensure there’s sufficient storage space on your PC or external drive–you’ll need at least 8GB of storage space to download the Windows 11 ISO file. Finally, and most importantly, confirm that the PC you want to factory reset meets the Windows 11 requirements.
Installing Windows 11 on a device that doesn’t meet the requirement may result in performance issues and hardware damage. Mind you, compatibility-related damages aren’t always covered under the manufacturer’s warranty. So, confirm that your PC can handle Windows 11 before creating the bootable USB drive.
- Head to the software download page on the Microsoft website and scroll to the “Download Windows 11 Disk Image (ISO)” section. Hit the Select Download drop-down, select Windows 11, and select the Download button.
That’ll redirect you to the “Select the product language” section where you’ll need to select your preferred Windows language.
- Select the Choose one drop-down menu, select a language, and select Confirm to start the download.
That’ll finally generate a Windows 11 download link for the selected language. Try again in 24 hours or use another computer if you’re getting an error message. Or, if the downloader fails to generate a link.
- Select the 64-bit Download button to start the download.
Note: Windows 11 is only available for PCs with 64-bit processors, although 32-bit apps will work correctly on the operating system. So you might be unable to factory reset a 32-bit PC using a bootable USB drive.
Plug the USB drive into your PC when the download is complete. Afterward, proceed to step #4 to flash the ISO file to the USB drive using Rufus, a reliable third-party solution for creating USB installation drives.
- Download Rufus’ setup file from the developer website and run it on your PC. The tool should automatically detect your USB drive in the “Device” section. Select the Select button to proceed.
- Head to the Windows 11 ISO location on your PC, select the file and select Open.
- In the “Format Options” section, enter a preferred name for the bootable drive in the Volume label dialog box.
- Select Start to create the bootable drive.
- Note that the operation will erase all data on the USB drive. Select OK to continue. Otherwise, select Cancel, back up all important data on the drive, and restart the process.
You’ll get a success message when the bootable drive is created. Rufus will also recommend disabling “Secure Boot” in your BIOS settings before using the bootable drive. Continue to the next step to learn how it’s done.
- Turn on the PC you want to reset and keep pressing F2 to access the BIOS. Note that the preset function key for accessing the BIOS on some PC is F10, F12, or F1. Contact your PC manufacturer or check the instruction manual if these function keys don’t get you into the BIOS.
- While in the BIOS, head to the Security tab, navigate to the Secure Boot row and set it to Disabled.
- Confirm that “Secure Boot” is set to Disabled. Press F10 to save the change and exit the BIOS.
Now you can factory reset the PC via the Windows Boot Manager via the bootable drive.
- Power off the PC, turn it back on, and keep pressing F12 until the Boot Manager window pops up on the screen.
- In the “Boot Option Menu,” select the USB drive as the boot device and press Enter.
That’ll load the Windows 11 setup file on the drive. Follow the prompt and continue with the installation.
- Finally, select Install now and follow the prompt to start the factory reset process.
We recommend having your PC plugged into a power source during the process. After resetting your PC, make sure you have the latest security patches, updates, and device drivers. Connect your PC to the internet, head to Settings > Windows Update, and install any available cumulative updates on the page.