您是否拥有安装了Windows 10 移动版^(Mobile)的智能手机？它可能是Microsoft Lumia 550或Microsoft Lumia 950等新智能手机，或者是安装了Windows 10 Mobile 更新^{(Mobile update)}的旧智能手机。如果您想将智能手机出售给其他人或将其作为礼物赠送给其他人，您可能需要先将其重置，以便它不会存储您的数据和应用程序。您将希望它恢复到出厂设置。如果您将其发送到维修店^{(repair shop)}并且您不希望为您维修的人员访问您的应用程序和数据，您可能也希望这样做。^{(apps and data)}为了帮助您，在本指南中，我们将分享如何重置任何Windows 10 移动智能手机^{(Mobile smartphone)}恢复其默认出厂^{(default factory)}设置。这是如何完成的：

步骤 1. 转到设置

首先，您需要访问“设置”^(Settings)应用。这可以通过转到应用程序列表^{(Apps list)}并点击设置^(Settings)或从屏幕顶部向底部轻弹来打开通知来完成。然后，点击所有设置^{(All settings)}按钮。

步骤 2. 打开关于窗口

在设置^(Settings)应用程序中，点击系统^(System)类别。

向下滚动^(Scroll)系统设置列表并点击关于^(About)。

About窗口会显示设备名称、型号、软件和安装的RAM内存^{(RAM memory)}等信息。向下滚动^(Scroll)此窗口以查看其他部分和选项。

步骤 3^{(Step 3)}。使用Windows 10^{(Windows 10)} 移动版^(Mobile)重置您的智能手机

在“关于^(About)”窗口的底部，您会找到一个显示“重置手机”^{("Reset your phone")}的按钮。点击它。

警告您，您的智能手机将删除您的所有个人内容，包括应用程序、游戏、图片、音乐和视频^{(music and videos)}。它还将恢复其出厂设置。

如果您不希望这样做或尚未备份数据，请点击否^(No)。如果您想继续重置，请点击是^(Yes)。如果您的智能手机上安装了SD 卡^{(SD card)}，您还可以通过选中“同时擦除 SD 卡”^{("Also erase SD card")}选项来选择擦除其中的数据。如果您没有SD 卡^{(SD card)}，Windows 10 移动版^(Mobile)不会显示此选项。

现在是您停止重置过程^{(reset procedure)}的最后机会。Windows 10移动版^(Mobile)最后一次询问您是否确定要继续。点击是^(Yes)重置您的智能手机或点击否^(No)停止重置过程。

点击Yes后，您的智能手机将重新启动，并且 Windows 10移动版^(Mobile)会显示类似于下图的进度屏幕。^{(progress screen)}

重置完成后，您可以使用本教程中详述的步骤从头开始配置您的智能手机，就像它是新的一样：如何使用Windows 10 移动版^(Mobile)设置您的新智能手机。或者，您可以关闭智能手机并保持这种状态。

结论

如您所见，使用Windows 10 移动版^(Mobile)重置智能手机并不是一件难事。但是，在开始之前，请确保您不再需要您的数据和应用程序。如果这样做，请备份它们，然后才重置您的智能手机。如果您对本教程中详述的过程有任何疑问或问题，请使用下面的评论表告诉我们。

How to reset your Windows 10 Mobile smartphone to its factory settings

Do you own a smartphone with Windows 10 Mobile installed? It might be a new smartphone like Microsoft Lumіa 550 or Microsoft Lumia 950 or an older one оn which you installed the Windows 10 Mobile update. If you want to sell your smartphone to someone else or givе it to anоther perѕon as a gift, you may want to reset it first, so that it doesn't store your data and your apps. You will want it back to its factory settings. You might want to do the same if you send it to a repаir shop and you don't want your apps аnd data to be accessed by the peoрle rеpairing it for you . To help you out, in this guide, we will share how to reset any Windоws 10 Mоbile smartphone tо its default factоry settings. Here's how it is done:

Step 1. Go to Settings

First, you need to access the Settings app. This can be done by going to the Apps list and tapping on Settings or by flicking from the top of the screen towards the bottom, to open the notifications. Then, tap the All settings button.

Step 2. Open the About window

In the Settings app, tap on the System category.

Scroll down the list of system settings and tap About.

The About window sh ows you information like the name of your device, its model, software and installed RAM memory. Scroll down this window to see additional sections and options.

Step 3. Reset your smartphone with Windows 10 Mobile

At the bottom of the About window you will find a button that says "Reset your phone". Tap on it.

You are warned that your smart phone will erase all your personal content, including apps, games, pictures, music and videos. It will also restore its factory settings.

If you don't want this or you did not yet make a backup of your data, tap No. If you want to go ahead with the reset, tap Yes. If you have an SD card installed on your smartphone, you can also choose to erase the data from it by checking the option that says "Also erase SD card". If you don't have an SD card, this option is not shown by Windows 10 Mobile.

Now it is your last chance to stop the reset procedure. Windows 10 Mobile asks you one last time whether you are sure that you want to continue. Tap Yes to reset your smartphone or tap No to stop the reset procedure.

After you tap Yes , your smartphone restarts and Windows 10 Mobile shows a progress screen similar to the one below.

When the reset is done, you can configure your smartphone from scratch, as if it were new, using the steps detailed in this tutorial: How to setup your new smartphone with Windows 10 Mobile. Alternatively, you can shut down your smartphone and leave it like this.

Conclusion

As you can see, resetting your smartphone with Windows 10 Mobile is not a hard thing to do. However, before getting started, make sure that you no longer need your data and your apps. If you do, back them up and only then reset your smartphone. If you have any questions or issues with the procedure detailed in this tutorial, let us know using the comments form below.

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