二维码(QR code)的历史有好有坏。有些人和公司喜欢它们并经常使用它们，而另一些人不喜欢它们或认为它们很危险。无论(Regardless)您站在哪一边，如果您使用的是Windows 10，并且如果您不幸遇到蓝屏死机 ( BSOD )，您会看到它现在提供了一个QR 码(QR code)，您可以扫描找到是什么导致了蓝屏死机以及如何解决您的问题。本指南将向您展示如何使用Windows 10 BSOD中的(BSODs)QR 码(QR code)，以获得可以帮助您解决问题的有用信息：
注意：(NOTE:)本文中共享的功能仅适用于带有周年更新的 Windows (Anniversary Update)10(Windows 10)或Windows 10 Insider Preview Build 14367 或更高版本。自 2016 年8 月 2日起， (August 2)Windows 10周年更新(Anniversary Update)将免费提供给所有Windows 10用户。
Windows 10蓝屏死机的一点介绍
不久前，我们发现微软(Microsoft)将在蓝屏死机中引入一项新“功能”。然而，到目前为止，我们还没有很好地了解它们如何提供帮助，尽管我们的主(chief editor)编写了一篇关于它们可能发生的坏事的文章。你可以在这里找到它：在Windows 10 (Windows 10) BSOD(BSODs)中包含 QR 码是一个坏主意的3 个原因。
Windows的BSOD(BSODs)一直因其神秘的消息和不可读的错误而臭名昭著。从事技术支持工作的人能够使用它们来解决Windows计算机和设备的问题，但普通用户在做同样的事情时遇到了麻烦。
如果您不信任我们，请看下面，看看在Windows XP中蓝屏死机的样子：
这是周年更新(Anniversary Update)之前的旧版本Windows 10中的外观。
在旧版本的Windows 10中，为了了解导致蓝屏死机的更多原因，您所能做的就是使用互联网搜索显示给您的模棱两可的错误代码。(error code)
如果您已通过周年更新(Anniversary Update)升级到 Windows 10，或者您使用的是Windows 10 Insider Preview Build 14367 或更高版本，那么当您不幸遇到BSOD时，您会看到它现在包含一个QR码(QR code)应该可以帮助您更快地对 PC 进行故障排除。
如何使用Windows 10(Windows 10)蓝屏死机显示的二维码
Windows 10现在针对触发它的不同致命错误显示不同的二维码。这意味着，至少在理论上，我们将更容易和更快地找到导致我们问题的原因。当Windows 10(Windows 10)出现蓝屏死机时，它应该类似于下图(image below)。
如您所见，它告诉您“您的 PC 遇到问题，需要重新启动。我们只是在收集一些错误信息，然后我们将为您重新启动”("Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you")。它还为您提供了一个“停止代码”("Stop code")，您应该将其提供给支持人员(support person)，以帮助您解决您在使用 Windows 10 PC 时遇到的问题。不幸的是，这段代码非常模棱两可，除非你真的要打电话寻求帮助，否则它不会很有帮助。但是在所有这些中，您还会在BSOD的左下角获得一个二维码(QR code)。
使用您的智能手机或平板电脑(smartphone or tablet)并扫描此二维码(QR code)，Microsoft会将您重定向到一个网页，其中包含有关您遇到的问题的更多详细信息以及可能的修复方法。
但是，请注意，在本文发表时，Windows 10的最新版本- Build 14379 - 尚未针对蓝屏死机中的明显错误提供单独的二维码。(QR code)无论(Regardless)您在使用Windows 10 计算机或设备(computer or device)时遇到什么问题，您都会获得相同的QR 码(QR code)，该二维码会将您重定向到此网页：蓝屏错误疑难解答(Troubleshoot blue screen errors)。这将随着Windows 10 周年更新(Anniversary Update)的最终版本而改变。
如果您不知道什么是 QR 码或如何使用智能手机扫描 QR 码，请阅读适用于您使用的移动平台的指南：
- 简单的问题：什么是二维码，它们为什么有用？
- 5个在Android(Android)设备上扫描二维码的最佳应用
- 适用于装有Windows 10移动版(Mobile)的智能手机的4 大QR 码扫描仪(QR code)
结论
死机蓝屏中显示的二维码是Windows 10的一个非常有趣的补充，它们可以让普通用户更轻松地完成整个故障排除过程。(troubleshooting process)既然您知道如何使用它们，请让我们知道它们是否对您有用。他们是否(Did)帮助您更快地解决计算问题？
How to use the QR codes shown by Windows 10 BSODs to learn what's wrong
QR codes have a history that's both good and bad. Ѕome people and cоmpanies love them and use them quite often, while others don't like them or think that they're dangerous. Regardleѕs оn which side you're on, if you're υѕing Windowѕ 10, and if yоu have the misfortunе of getting a blue screen of death (BSOD), you will see that it now offers a QR code that you can scan tо find what caused the blue screen of death and how to solve your issues. This guide will show you how to use the QR codes from Windows 10 BSODs in order to get usefυl information that can hеlp you fix things:
NOTE: The features shared in this article apply only to Windows 10 with Anniversary Update or to Windows 10 Insider Preview Build 14367 or newer. Windows 10 Anniversary Update will be available for free, to all Windows 10 users, as of August 2, 2016.
A bit of introduction to blue screens of death in Windows 10
A while ago, we found out that Microsoft will be introducing a new "feature" in the blue screen of death. However, up until now we haven't taken a very good look at how they can be helpful, although our chief editor wrote an article about the bad stuff that can happen because of them. You can find it here: 3 Reasons why including QR codes in Windows 10 BSODs is a bad idea.
The BSODs from Windows have always been notorious for their cryptic messages and unreadable errors. People working in tech support were able to use them to troubleshoot problems with Windows computers and devices, but regular users had troubles doing the same.
If you don't trust us, just take a look below and see how a blue screen of death looked like in Windows XP:
And here's how it looks in an older build of Windows 10, before the Anniversary Update.
In older versions of Windows 10, all you could do in order to find out more about what caused your blue screen of death was to use the internet to search for the ambiguous error code that was shown to you.
If you've upgraded to Windows 10 with Anniversary Update or if you're using Windows 10 Insider Preview Build 14367 or newer, when you'll have the misfortune to encounter a BSOD, you'll see that it now includes a QR code which should help you troubleshoot your PC faster.
How to use the QR codes displayed by the blue screen of death in Windows 10
Windows 10 now shows different QR codes for different fatal errors that triggered it. That means that, at least in theory, it will be easier and faster for us to find what caused our issues in the first place. When a blue screen of death occurs in Windows 10, it should look similar to the image below.
As you can see, it tells you that "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you". It also offers you a "Stop code" that you should give to the support person that will help you troubleshoot the problems you are having with your Windows 10 PC. Unfortunately, this code is very ambiguous and, unless you're really going to call someone for help, it won't be very helpful. But along all these, you also get a QR code on the bottom left corner of the BSOD.
Use your smartphone or tablet and scan this QR code, and Microsoft will redirect you to a web page that has more details about the issue you've encountered, as well as possible fixes for it.
However, n ote that at the time of publication of this article, the latest build of Windows 10 - Build 14379 - has yet to offer individual QR codes for distinct errors in the blue screen of death. Regardless of which issue you're having with your Windows 10 computer or device, you get the same QR code, which redirects you to this web page: Troubleshoot blue screen errors. This will change with the final version of Windows 10 Anniversary Update.
If you don't know what QR codes are or how to scan QR codes with your smartphone, read the guide that's appropriate to the mobile platform that you are using:
Conclusion
The QR codes displayed in the blue screen of death are a very interesting addition to Windows 10 and they can make the whole troubleshooting process easier for regular users. Now that you know how to use them let us know whether they are useful to you or not. Did they help you solve your computing problems faster?
