通常，谷歌浏览器(Google Chrome)下载文件没有问题。但是，有时您会遇到伴随消息“下载失败：网络错误”的问题。” 谢天谢地(” Thankfully)，有一些简单的方法——还有一些不那么简单的方法——来解决这个问题。
检查您的互联网连接
解决此错误的第一步是检查您的互联网连接是否按预期工作。要检查这一点，请访问speedtest.net并运行测试，确保您的计算机上除了浏览器之外没有任何东西在运行。如果你得到的结果没有任何向下的尖峰，那么你的互联网连接可能没有问题。
如果您得到的结果不均匀，因此速度峰值很大，或者您得到的结果非常低（小于 1 或 2 Mbps），那么您就有了连接问题。您应该做的第一件事是关闭您的VPN 或代理（(VPN or proxy)如果您有一个正在运行的 VPN 或代理），如果这没有帮助，请重置您的路由器(reset your router)。
如果这没有改变任何事情，这意味着问题超出了您的控制范围，您应该联系您的互联网服务提供商，看看发生了什么。
更改下载位置
如果您的互联网连接没有问题，则您下载的文件夹可能存在问题。最好的检查方法是更改默认下载文件夹(change the default download folder)。我们将在这里回顾主要步骤。
- 在Chrome中，选择屏幕右上角的三个点，然后在出现的菜单中选择设置(settings)。
- 在下一个屏幕中，从左侧工具栏中选择高级(advanced)，然后在下拉菜单中 选择下载。(downloads)
- 您将在屏幕中央看到一个新菜单：最顶部是一个位置条目和一个显示(location)更改(change)的按钮。单击(Click)该按钮，系统将提示您选择一个新位置，我们建议您创建一个新位置并将其称为“新下载”或类似名称。
设置好新的下载位置后，再次尝试下载文件。如果它仍然不起作用，还有一些事情可以尝试。
使用隐身模式
导致“下载失败：网络错误”问题的另一个问题可能是您正在运行干扰下载的扩展程序。解决该问题的最简单方法是简单地使用隐身模式(incognito mode)，也称为隐私浏览。
要打开隐身模式，只需选择屏幕右上角的三个点，然后单击新的隐身窗口(new incognito window)。或者，您也可以在 Chrome 中随时使用键盘快捷键Ctrl + Shift + N
在新窗口中，导航到您找到下载的页面，然后再次启动它。
尝试其他浏览器
如果Chrome仍然没有下载该文件，那么下一个措施是启动另一个浏览器。有很多可供选择，但我们最喜欢的两个是Mozilla Firefox和Vivaldi。只需(Just)下载任一浏览器的安装程序，在设置完成后将其打开，然后再次尝试下载文件。
如果这也不起作用，那么问题不在于Chrome，而在于其他问题。第一步是查看您的防病毒软件。
检查防病毒
防病毒(Antivirus)程序有时会变得有点过分热心并阻止下载，否则这些下载还不错，但会触发一些高级协议。要解决此问题，您可以暂时完全禁用防病毒套件（通常通过系统托盘中的图标）或关闭这些高级功能。
第二种方法可能是最安全的，所以最好先尝试。但是，由于每个防病毒程序都不同，因此您必须自己进行一些导航。在大多数防病毒程序中，您需要找到设置(settings)屏幕，然后转到可能称为高级(advanced)的菜单。
这就是它在ESET(ESET)防病毒软件中的样子。
在那里，您将不得不找到一个名为HTTPS 扫描(HTTPS scanning)或加密连接扫描(encrypted connection scanning)的设置。如果已选中，请取消选中，然后再次尝试下载。无论(Regardless)它是否有效，请务必在完成后再次检查以保持保护。
更新网络驱动程序
另一个问题可能是您的网络驱动程序（也称为网络适配器）不是最新的。要在Windows 7、8(Windows 7)或 10 中修复该问题，只需通过搜索或在控制面板中的硬件和声音下找到(hardware and sound)设备管理器(device manager)即可。
在那里，找到说网络适配器(network adapters )的条目并打开它。你会得到一个列表，找到一个与“桌面适配器”类似的东西，或者有制造你的计算机或主板的制造商的名称。右键单击(Right-click)，然后选择更新驱动程序(update driver)。Windows 将负责其余的工作。
重置谷歌浏览器
上述所有方法都用尽后，真的只剩下一件事要做了，那就是重置谷歌浏览器(Google Chrome)。这几乎是核选项，因为它还会清除您的所有设置和扩展以及所有其他偏好，但它是您唯一剩下的解决方案。
- 要重置Chrome，请选择屏幕右上角的三个按钮，然后转到设置(settings)。
- 在设置屏幕中，选择左侧窗格中的高级(advanced)选项卡，然后在该菜单底部重置设置，或者在中央菜单中一直向下滚动并在那里找到(reset settings)重置设置(reset settings)按钮。
- 系统会要求您确认您的选择，确认，然后等待Chrome运行。
之后，您将拥有一个全新的Chrome，它应该可以解决任何反复出现的网络错误问题。再次重申(Again)，重置Chrome非常费力，因此我们建议您先尝试所有其他解决方案，然后再尝试此解决方案。
How to Fix “Download Failed: Network Error” on Chrome
Usually, Google Chrome has no trouble downloadіng files. However, sometimes you’ll run into an issue accompanied by the message “download failed: network errоr.” Thankfullу, there are a few simple ways — and a few not-so-simple ones — to fix this problem.
Check Your Internet Connection
The very first step in troubleshooting this error is to check that your internet connection is working as intended. To check this, visit speedtest.net and run a test, making sure nothing is running on your computer except your browser. If you get a result without any spikes downward then there are probably no issues with your internet connection.
If you get an uneven result, so with large spikes in speed, or you get very low results (less than 1 or 2 Mbps), then you have a connection issue. The first thing you should do is switch off your VPN or proxy if you have one running and if that doesn’t help, reset your router.
If that doesn’t change anything, that means the issue is beyond your control and you should reach out to your internet service provider and see what’s going on.
Change Download Location
If there’s nothing wrong with your internet connection, there could be an issue with the folder you’re downloading to. The best way to check this is to change the default download folder. We’ll recap the main steps here.
- In Chrome, select the three dots in the top right of your screen and in the menu that comes up, select settings.
- In the next screen, select advanced from the left-hand toolbar, and pick downloads in the menu that drops down.
- You’ll see a new menu in the center of the screen: at the very top is an entry for location and a button that says change. Click that button and you’ll be prompted to pick a new location, we recommend you just create a new one and call it “new downloads” or something like that.
With the new download location set up, try downloading the file again. If it still doesn’t work, there are a few more things to try.
Use Incognito Mode
Another issue causing the “download failed: network error” issue could be that you’re running an extension that’s interfering with the download. The easiest way to get around that issue is to simply use incognito mode, also known as private browsing.
To switch on incognito mode, just select the three dots at the top right of the screen and click on new incognito window. Alternatively, you could also use the keyboard shortcut Ctrl + Shift + N anytime you’re in Chrome.
In the new window, navigate to the page where you found the download, and initiate it again.
Try Another Browser
If Chrome still isn’t downloading the file, then the next measure is to boot up another browser. There are plenty to choose from, but two of our favorites are Mozilla Firefox and Vivaldi. Just download the installer for either browser, open it when it’s set up, and then try downloading the file again.
If that doesn’t work either, then the problem isn’t with Chrome, it’s with something else. The first step is to take a look at your antivirus software.
Check Antivirus
Antivirus programs sometimes will become a little overzealous and block downloads that are otherwise just fine, but are tripping some advanced protocols. To get around this issue, you can either temporarily disable the antivirus suite altogether — usually through an icon in the system tray — or simply switch off these advanced functions.
The second approach is probably the safest, so best to try that first. However, since every antivirus program is different, you’ll have to do some navigating on your own. In most antivirus programs, you’ll need to find the settings screen, and then go to a menu that’s likely called something like advanced.
This is what it looks like in ESET antivirus.
There, you’re going to have to find a setting called HTTPS scanning or encrypted connection scanning. If it’s checked, uncheck it, and try the download again. Regardless of whether it works or not, make sure to check it again after you’re done to remain protected.
Update Network Drivers
Another problem could be that your network driver — also known as a network adapter — isn’t up to date. To fix that in Windows 7, 8 or 10, just go to device manager either by searching for it or finding it in the control panel, under hardware and sound.
There, find the entry that says network adapters and open it. You’ll get a list, find one that says something along the lines of “desktop adapter” or has the name of the manufacturer who made your computer or motherboard. Right-click, and then select update driver. Windows will take care of the rest.
Reset Google Chrome
With all the above methods exhausted, there’s really only one thing left to do, namely resetting Google Chrome. It’s pretty much the nuclear option as it will also wipe all your settings and extensions and all other preferences, but it’s the only remaining solution you have.
- To reset Chrome, select the three buttons in the top right of the screen and go to settings.
- In the settings screen, either select the advanced tab in the left-hand pane and then reset settings at the bottom of that menu, or scroll all the way down in the central menu and find the reset settings button there.
- You’ll be asked to confirm your choice, do so, and then wait for Chrome to work.
Afterward, you’ll have a brand-new Chrome, which should fix any recurring network error issues. Again, resetting Chrome is pretty drastic, so we recommend trying all other solutions first before trying this one.
