当您的 iPhone 的App Store 遇到(App Store experiences problems)连接到 Apple 服务器的问题时,您会收到一条错误消息,显示“无法(Can)连接(Connect)到App Store。” 出现问题时,您无法发现、下载或更新应用程序。我们将向您展示解决此问题的几种方法。
该错误通常是网络问题的结果。当您的手机无法连接到您的 Wi-Fi 网络时,App Store无法显示实际内容并显示错误。您可以修复这些连接问题来解决您的问题。
打开和关闭飞行模式
由于 iPhone 的“无法连接到 App Store”错误与您的网络有关,您可以打开和关闭手机的飞行模式(airplane mode)以解决问题。这可以修复任何轻微的网络故障。
- 打开 iPhone 上的设置。
- 切换飞行模式选项。
- 等待十秒钟。
- 关闭(Toggle)飞行模式(Airplane Mode)选项。
- 启动App Store并查看是否可以连接。
重新启动您的 Wi-Fi 路由器
如果您的路由器遇到问题,您的 iPhone 无法连接(your iPhone can’t connect)到App Store并导致“无法连接到App Store ”错误。在这里,一个简单的解决方法是重新启动路由器。
当您这样做时,您的路由器会断开连接并重新连接到您的网络。这解决了您的路由器可能遇到的小问题。
重启路由器的一种方法是在网络浏览器中访问路由器的设置页面并选择重启选项。如果您不确定如何执行此操作,另一种方法是关闭路由器的电源开关,等待几秒钟,然后重新打开开关。
将 iPhone 重新连接到Wi-Fi 网络(Wi-Fi Network)
如果您在 iPhone 连接到 Wi-Fi 网络时遇到“无法连接到 App Store”问题,请尝试断开手机连接并重新连接到网络。
这有助于解决无线网络和 iPhone 连接的小问题。您需要Wi-Fi 密码(your Wi-Fi password)才能重新连接手机,因此请随身携带。
- 启动设置(Settings)并点击iPhone 上的
Wi-Fi 。
- 选择 Wi-Fi 网络旁边的 i 图标。
- 选择忘记(Choose Forget)此网络(Network)并在提示中选择忘记。(Forget)
- 在 Wi-Fi 页面上点击您的 Wi-Fi 网络并输入密码进行连接。
- 在 iPhone 上打开 App Store。
检查 Apple 的App Store 服务器是否已关闭(App Store Servers Are Down)
Apple 的App Store服务器可能因各种原因出现故障,导致用户出现“无法连接到App Store ”等问题。好消息是您可以使用 Apple 的网站检查并确认是否属于这种情况。
在您的设备上启动网络浏览器并前往Apple 的系统状态(Apple‘s System Status)页面。检查App Store条目旁边是否显示绿点。这表明App Store服务器已启动并正在运行。
如果您看到非绿色图标,则服务器可能遇到问题(servers might be experiencing problems)(中断)。在这种情况下,您应该在同一网页上看到对该问题的解释。
关闭你的 VPN
您的VPN应用程序通过第三方应用程序路由 iPhone 的互联网流量,导致某些应用程序出现问题。这可能是您手机的App Store无法连接到 Apple 服务器的原因。
您可以通过暂时禁用您的VPN应用并查看App Store是否打开来验证您的VPN是否是罪魁祸首。(VPN)如果应用商店(Store)在VPN被禁用时启动,您将不得不修复您的 VPN(fix your VPN)或获得一个替代的(get an alternate one)。
修复iPhone
上不正确的日期(Incorrect Date)和时间(Time Settings)设置(Your)
Apple建议您保持 iPhone 的日期、时间和时区设置正确,以保持App Store顺利运行。如果您手动更改了日期和时间(manually changed your date and time)并且这些选项无效,请按如下方式修复它们。
- 打开 iPhone 上的设置。
- 前往“设置”(Settings)中的“General > Date和时间(Time)” 。
- 切换自动设置(Set Automatically)选项,让您的 iPhone 自动设置正确的时间和日期选项。
更新
iPhone 的操作系统(Operating)
Apple经常向 iOS 设备推送新的软件更新,以便您可以修复各种错误并获得新功能。您的“无法连接到 App Store”错误可能是 iOS 系统错误,可以通过更新您的 iPhone 来修复。
您可以按如下方式免费
更新您的 iPhone :(update your iPhone)
- 启动设置(Settings)并点击General > Software Update。
- 等待(Wait)您的 iPhone 找到最新版本的 iOS。
- 安装可用的更新并重新启动您的 iPhone。
重置 iPhone 的网络设置(Network Settings)
如果“无法连接到 App Store”问题仍然存在,您的iPhone 的网络配置可能有问题(iPhone’s network configuration might be faulty)。当您为各种网络选项指定不正确的设置时,通常会发生这种情况。
如果您不确定如何手动解决该问题,请将网络设置重置为默认设置,您的所有问题都会得到解决。
- 访问设置(Settings)应用程序,然后点击General > Reset。
- 选择重置网络设置。
- 输入您的 iPhone 密码。
- 在提示中选择重置网络设置(Choose Reset Network Settings)。
再次(Again)让您的 iPhone 的App Store 可访问(App Store Accessible)
如果不访问App Store(App Store)应用程序,您将无法在 iPhone 上查找、下载或更新新的应用程序和游戏。这限制了您作为 iPhone 用户
访问Apple必须为您提供的内容。(Apple)
幸运的是,iPhone 的“无法连接到 App Store”错误只是网络问题。因此,请使用上述一种或多种解决方案来解决问题并返回您的 App Store 活动(get back to your App Store activities)。
How to Fix iPhone’s “Cannot Connect to App Store” Error
When your iPhone’s App Store experiences problems connecting to Apple’s servers, you get an error that says “Cannot Connect to App Store.” You can’t discover, download, or update apps when the issue occurs. We’ll show you a few ways to fix this problem.
The error is usually the result of a network problem. When your phone can’t connect to your Wi-Fi network, the App Store can’t display the actual content and displays the error. You can fix these connectivity issues to resolve your problem.
Toggle Airplane Mode On and Off
Since the iPhone’s “Cannot Connect to App Store” error is related to your network, you can toggle your phone’s airplane mode on and back off to fix the issue. This can fix any minor network glitches.
- Open Settings on your iPhone.
- Toggle on the Airplane Mode option.
- Wait for ten seconds.
- Toggle off the Airplane Mode option.
- Launch the App Store and see if you can connect.
Restart Your Wi-Fi Router
If your router is experiencing problems, your iPhone can’t connect to the App Store and is causing the “Cannot Connect to App Store” error. Here, a simple fix is to reboot your router.
When you do that, your router disconnects and reconnects to your network. This fixes the minor problems that your router may be experiencing.
One way to reboot a router is to access your router’s settings page in your web browser and choose the reboot option. If you aren’t sure how to do this, an alternate way is to turn off your router’s power switch, wait a few seconds, and turn the switch back on.
Reconnect Your iPhone to Your Wi-Fi Network
If you’re experiencing the “Cannot Connect to App Store” issue while your iPhone is connected to a Wi-Fi network, try disconnecting and reconnecting your phone to your network.
That helps fix minor problems with your wireless network and your iPhone’s connection. You’ll need your Wi-Fi password to reconnect your phone, so keep that handy.
- Launch Settings and tap Wi-Fi on your iPhone.
- Select the i icon next to your Wi-Fi network.
- Choose Forget This Network and select Forget in the prompt.
- Tap your Wi-Fi network on the Wi-Fi page and enter the password to make a connection.
- Open the App Store on your iPhone.
Check if Apple’s App Store Servers Are Down
Apple’s App Store servers can go down for various reasons, causing users issues like “Cannot Connect to App Store”. The good thing is you can check and confirm if this is the case using Apple’s website.
Launch a web browser on your device and head to Apple‘s System Status page. Check if the App Store entry displays a green dot beside it. This indicates that the App Store servers are up and running.
If you see an icon other than green, the servers might be experiencing problems (outage). In this case, you should see an explanation for the issue on the same webpage.
Turn Off Your VPN
Your VPN apps route your iPhone’s internet traffic via third-party apps, causing issues with some apps. This may be the reason your phone’s App Store can’t connect to Apple’s servers.
You can verify if your VPN is the culprit by temporarily disabling your VPN app and seeing if the App Store opens. If the Store launches while the VPN is disabled, you’ll have to fix your VPN or get an alternate one.
Fix the Incorrect Date and Time Settings on Your iPhone
Apple recommends you keep your iPhone’s date, time, and time zone settings correct to keep the App Store functioning smoothly. If you’ve manually changed your date and time and these options aren’t valid, fix them as follows.
- Open Settings on your iPhone.
- Head to General > Date & Time in Settings.
- Toggle on the Set Automatically option to let your iPhone automatically set the correct time and date options.
Update Your iPhone’s Operating System
Apple often pushes new software updates to iOS devices so you can fix various bugs and get new features. Your “Cannot Connect to App Store” error may be an iOS system bug, which can be fixed by updating your iPhone.
You can update your iPhone for free as follows:
- Launch Settings and tap General > Software Update.
- Wait for your iPhone to find the latest version of iOS.
- Install the available updates and restart your iPhone.
Reset Your iPhone’s Network Settings
If the “Cannot Connect to App Store” issue persists, your iPhone’s network configuration might be faulty. This usually happens when you specify incorrect settings for various network options.
If you aren’t sure how to manually fix that, reset the network settings to the default, and all your issues will be resolved.
- Access the Settings app and tap General > Reset.
- Select Reset Network Settings.
- Enter your iPhone’s passcode.
- Choose Reset Network Settings in the prompt.
Make Your iPhone’s App Store Accessible, Again
You can’t find, download, or update new apps and games on your iPhone without access to the App Store app. This restricts you from accessing what Apple has to offer you as an iPhone user.
Luckily, the iPhone’s “Cannot Connect to App Store” error is just a network problem. So, use one or more of the solutions above to fix the issue and get back to your App Store activities.