新的 Windows 10(New Windows 10)笔记本电脑支持Precision Touchpad,其中包括可用于控制滚动过程、提高导航速度和提高工作效率(enhance productivity)的两指滚动。
如果您在笔记本电脑上滑动并且两指滚动不起作用,本指南提供了一些修复,您可以尝试让两指滚动功能再次工作。
修复双指滚动在 Windows 10 上不起作用的(Fix Two-Finger Scroll Not Working on Windows 10)6 种方法
触摸板(Touchpad)手势是克服传统触摸板局限性的快速方法。尝试以下方法来解决问题。
在转向更高级的解决方案之前,最好检查一下您是否通过控制面板(Control Panel)或Windows 设置(Windows Settings)启用了两指滚动功能。启用后,您可以在触摸板的任何部分拖动两根手指以上下滚动。
1.如何使用控制面板打开两指滚动(How to Turn On Two-Finger Scrolling Using the Control Panel)
使用这些步骤通过 PC 上的(Use)Windows 控制面板(Windows Control Panel)启用两指滚动。
- 打开控制面板(Control Panel)(Open the Control Panel)并选择硬件和声音(Hardware and Sound)。
- 接下来,选择设备(Devices)部分下的鼠标。(Mouse)
- 选择设备设置(Device Settings)选项卡并突出显示Synaptics TouchPad。如果您使用的是联想 ThinkPad(Lenovo ThinkPad)笔记本电脑,请转到ThinkPad选项卡。
- 选择设置(Settings)按钮。
- 展开MultiFinger Gestures选项并选中(MultiFinger Gestures)Two-Finger Scrolling旁边的复选框。对于Lenovo ThinkPad笔记本电脑,选中滚动(Scrolling )部分下的框。
- 选择应用(Apply)或确定(OK )以启用两指滚动。
2.如何使用设置应用程序打开两指滚动(How to Turn On Two-Finger Scrolling Using the Settings App)
您还可以通过笔记本电脑上的“设置”(Settings)应用 在Windows 10中启用(Windows 10)两指(Two-Finger)滚动。
- 选择开始(Windows 图标)(Start (Windows Icon)) >设置(Settings) (齿轮图标)((Gear Icon) ) >设备(Devices)。
- 选择左侧的触摸板(Touchpad)以打开触摸板设置。
- 您将在Windows 10触摸板设置中看到许多选项。例如,如果您的笔记本电脑支持Precision TouchPad,您可以解锁多个手势来使用。
注意(Note):检查触摸板窗口的顶部以确认您的笔记本电脑是否支持精密触摸板。如果您看到“您的 PC 具有精密触控板”字样,则表示您的计算机支持该功能,您可以自定义触控板手势(customize the touchpad gestures)。
- 找到滚动和缩放(Scroll and Zoom),然后选择拖动两指滚动(Drag two fingers to scroll)框以启用两指滚动功能。
注意(Note):您可以通过设置页面在滑动时滚动的方向来自定义笔记本电脑上的两指滚动。选择滚动方向(Scrolling direction)框并将其设置为向下运动向下滚动或向下运动向上滚动,具体取决于感觉自然。
3.更新、重新安装或回滚触摸板驱动程序(Update, Reinstall, or Rollback Touchpad Drivers)
如果触摸板(Touchpad)驱动程序已过时或未正确安装,则可能会影响两指滚动的工作方式。要解决此问题,您可以更新、重新安装或回滚触摸板驱动程序,然后再次检查该功能是否正常工作。
下面我们将向您展示如何使用Windows自动更新驱动程序,但这可能并不总是驱动程序的最佳版本。最好访问制造商的网站并手动下载最新的触摸板驱动程序。
要重新安装触摸板驱动程序:
- 右键单击开始(Start)>设备管理器(Device Manager)。
- 选择鼠标和其他指针设备(Mice and other pointing devices)以展开类别。右键单击您的触摸板并选择卸载(Uninstall)设备。
- 接下来,选中删除此设备的驱动程序软件(Delete the driver software for this device)复选框,然后选择卸载(Uninstall)。
- 重新启动计算机,Windows将自动更新触摸板驱动程序。如果Windows尚未安装驱动程序,请右键单击开始(Start)>设备管理器(Device Manager),右键单击您的 PC 名称,然后选择扫描硬件更改(Scan for hardware changes)以检测并安装丢失的驱动程序。
要更新触摸板驱动程序:
- 右键单击开始(Start)>设备管理器(Device Manager)>鼠标和其他指针设备(Mice and other pointing device)的类别以展开它。
- 右键单击触摸板(Touchpad)>更新驱动程序(Update driver)。
- 选择自动搜索或更新的驱动程序软件(Search automatically or updated driver software),以便Windows可以在 Internet 或您的计算机上搜索触摸板的最新驱动程序软件。
如果您手动下载了驱动程序,您也可以选择浏览我的电脑以查找驱动程序软件(Browse my computer for driver software),然后选择驱动程序文件。如果更新触摸板驱动程序无法解决笔记本电脑上的两指滚动不工作问题,您可以回滚触摸板驱动程序。
此方法卸载当前安装的触摸板驱动程序,然后安装以前存在的驱动程序。当较新的驱动程序无法正常工作时,您可以使用它。
要回滚触摸板驱动程序:
- 打开设备管理器(Device Manager)>鼠标和其他指针设备(Mice and other pointing devices)。
- 右键单击触摸板(Touchpad)并选择属性(Properties)。
- 选择驱动程序(Driver)选项卡,然后选择回滚驱动程序(Roll Back Driver)。
注意(Note):如果回滚驱动(Roll Back Driver)按钮显示为灰色或不可用,则表示您的触摸板没有安装以前的驱动程序版本。
4.更改鼠标指针(Change Mouse Pointer)
鼠标指针(mouse pointer)反映了鼠标、触摸板或定点设备的移动。在某些情况下,更改鼠标指针有助于修复不起作用的两指滚动功能。
- 在搜索框中键入鼠标并选择(mouse)鼠标设置(Mouse settings)或更改鼠标设置(Change your mouse settings)。或者,您可以通过转到开始(Start)>设置(Settings)>鼠标(Mouse) 和触摸板(& Touchpad)来打开鼠标设置。
- 在鼠标设置窗口中选择其他鼠标选项。(Additional mouse options)
- 接下来,选择指针(Pointers)选项卡。
- 在Scheme下,选择Windows Default(系统方案)(Windows Default (system scheme)),然后选择Apply以保存您的更改。完成后,再次检查两指滚动。
5.编辑 Windows 注册表(Edit the Windows Registry)
如果您已尝试上述修复,但您的两指滚动功能仍然无法使用,您可以编辑 Windows 注册表(edit a Windows Registry)项以尝试解决问题。
注意(Note):在使用以下步骤之前备份您的注册表(Back up your Registry),因为任何小错误都可能损坏您的计算机系统。
- 右键单击开始(Start)>运行(Run)。
- 在“运行”(Run)对话框中键入regedit ,然后按(regedit)Enter或选择“确定(OK)” 。
- 导航到HKEY_CURRENT_USER\Software\Synaptics\SynTP\your touch padname
- 双击2FingerTapPluginID和3FingerTapPluginID键,检查Value Data字段是否为空。
- 接下来,在每个字段中设置以下值:
- MultiFingerTapFlags : 2 或 3
- 2FingerTapAction:2(右键工作)或4(中键工作)
- 3FingerTapPluginActionID:0
- 3FingerTapAction : 4
- 退出Windows 注册表(Windows Registry),重新启动计算机,然后检查两指滚动是否再次起作用。
6.启用触摸事件API(Enable Touch Events API)
如果在使用Chrome(Chrome)浏览器时两指滚动功能不起作用,请启用触控事件API并重新检查两指滚动。
- 在 Chrome 浏览器地址栏中键入chrome://flags/。
- 在Search flags字段 中搜索Touch Events API 。
- 选择Touch Events API(Touch Events API )选项右侧的下拉菜单,然后选择Enabled。
- 重新启动 Chrome(Restart Chrome)并尝试再次使用两指滚动。
使用触控板做更多事情(Do More With Your Touchpad)
您的笔记本电脑的触摸板具有丰富的设置,您可以自定义这些设置以帮助您完成更多工作。既然您已经可以再次使用两指滚动,为什么不学习Windows 10(keyboard shortcuts in Windows 10)中的所有键盘快捷键,当您的触摸板出现故障时您可以使用这些快捷键呢?
尝试了(Tried)以上所有方法,但仍然没有运气?在评论中告诉(Tell)我们,我们会尽力提供帮助。
How to Fix Two-Finger Scroll Not Working on Windows 10
New Windows 10 laptоps come with Precision Touchpad support, which includes two-finger scrolling that you can use to control the scrolling process, improve navigation speeds аnd enhance productivity.
If you’re swiping at your laptop and the two-finger scroll is not working, this guide presents some fixes you can try to get the two-finger scroll feature working again.
6 Ways to Fix Two-Finger Scroll Not Working on Windows 10
Touchpad gestures are a quick way to overcome the limitations found with traditional touchpads. Try the following methods to fix the problem.
Before moving to more advanced solutions, it’s good to check whether you’ve enabled the two-finger scroll feature via the Control Panel or Windows Settings. When enabled, you can drag two fingers across any part of your touchpad to scroll up and down.
1. How to Turn On Two-Finger Scrolling Using the Control Panel
Use these steps to enable two-finger scrolling via the Windows Control Panel on your PC.
- Open the Control Panel and select Hardware and Sound.
- Next, select Mouse under the Devices section.
- Select the Device Settings tab and highlight Synaptics TouchPad. If you’re using a Lenovo ThinkPad laptop, go to the ThinkPad tab.
- Select the Settings button.
- Expand the MultiFinger Gestures option and select the checkbox next to Two-Finger Scrolling. For Lenovo ThinkPad laptop, check the box under the Scrolling section.
- Select Apply or OK to enable Two-Finger scrolling.
2. How to Turn On Two-Finger Scrolling Using the Settings App
You can also enable Two-Finger scrolling in Windows 10 through the Settings app on a laptop.
- Select Start (Windows Icon) > Settings (Gear Icon) > Devices.
- Select Touchpad on the left to open the touchpad settings.
- You’ll see many options in Windows 10 touchpad settings. For example, if your laptop has Precision TouchPad support, you can unlock several gestures to use.
Note: Check the top of the touchpad window to confirm whether your laptop supports a precision touchpad. If you see the words, “Your PC has a precision touchpad,” it means your computer supports the feature, and you can customize the touchpad gestures.
- Locate Scroll and Zoom and then select the Drag two fingers to scroll box to enable the two-finger scrolling feature.
Note: You can customize two-finger scrolling on your laptop by setting the direction the page will scroll as you swipe. Select the Scrolling direction box and set it so that downward motion scrolls down or downward motion scrolls up depending on what feels natural.
3. Update, Reinstall, or Rollback Touchpad Drivers
If the Touchpad driver is outdated or not installed correctly, it could affect how two-finger scroll works. To fix the problem, you can update, reinstall or roll back the touchpad driver and then check if the feature functions properly again.
Below we show you how to automatically update the driver using Windows, but this may not always be the best version of the driver. It’s a good idea to go to the manufacturer’s website and manually download the latest touchpad driver.
To reinstall the touchpad driver:
- Right-click Start > Device Manager.
- Select Mice and other pointing devices to expand the category. Right-click your touchpad and choose Uninstall device.
- Next, check the Delete the driver software for this device checkbox and then select Uninstall.
- Restart your computer and Windows will update the touchpad driver automatically. If Windows hasn’t installed the driver, right-click Start > Device Manager, right-click your PC name, and select Scan for hardware changes to detect and install missing drivers.
To update the touchpad drivers:
- Right-click Start > Device Manager > Mice and other pointing devices category to expand it.
- Right-click Touchpad > Update driver.
- Select Search automatically or updated driver software so that Windows can search the internet or your computer for the latest driver software for your touchpad.
If you downloaded the driver manually, you can also select Browse my computer for driver software and choose the driver file. If updating the touchpad driver didn’t help resolve the two-finger scroll not working issue on your laptop, you can roll back the touchpad driver.
This method uninstalls the currently installed touchpad driver and then installs the driver that was there previously. You can use this when the newer driver isn’t working correctly.
To roll back the touchpad driver:
- Open Device Manager > Mice and other pointing devices.
- Right-click Touchpad and select Properties.
- Select the Driver tab and then select Roll Back Driver.
Note: If the Roll Back Driver button is greyed out or unavailable, it means there’s no previous driver version installed for your touchpad.
4. Change Mouse Pointer
The mouse pointer reflects the movements of your mouse, touchpad, or pointing device. In some cases, changing the mouse pointer helps fix the two-finger scroll feature when it isn’t working.
- Type mouse in the search box and select Mouse settings or Change your mouse settings. Alternatively, you can open the mouse settings by going to Start > Settings > Mouse & Touchpad.
- Select Additional mouse options in the Mouse settings window.
- Next, select the Pointers tab.
- Under Scheme, select Windows Default (system scheme) and then select Apply to save your changes. Once done, check the two-finger scroll again.
5. Edit the Windows Registry
If you’ve tried the fixes above and your two-finger scrolling feature still won’t work, you can edit a Windows Registry key to try and resolve the problem.
Note: Back up your Registry before using the steps below, as any small error could damage your computer’s system.
- Right-click Start > Run.
- Type regedit in the Run dialog box and press Enter or select OK.
- Navigate to HKEY_CURRENT_USER\Software\Synaptics\SynTP\your touch padname
- Double-click the 2FingerTapPluginID and 3FingerTapPluginID keys and check whether the Value Data field is empty.
- Next, set the following values in each of these fields:
- MultiFingerTapFlags: 2 or 3
- 2FingerTapAction: 2 (right-click work) or 4 (middle-click work)
- 3FingerTapPluginActionID: 0
- 3FingerTapAction: 4
- Exit the Windows Registry, restart your computer, and check whether two-finger scroll works again.
6. Enable Touch Events API
If the two-finger scroll feature isn’t working while using the Chrome browser, enable the Touch Events API and recheck the two-finger scroll.
- Type chrome://flags/ in the Chrome browser address bar.
- Search for Touch Events API in the Search flags field.
- Select the drop-down menu to the right of the Touch Events API option and select Enabled.
- Restart Chrome and try to use two-finger scroll again.
Do More With Your Touchpad
Your laptop’s touchpad has a wealth of settings that you can customize to help you get more done. Now that you’ve got two-finger scroll working again, why not learn all the keyboard shortcuts in Windows 10 that you can use when your touchpad fails you?
Tried everything above, but still no luck? Tell us about it in a comment and we’ll try to help.