尽管Xbox Live中断的日子已经一去不复返了，但用户在在线玩游戏时仍然可能会遇到许多错误。最常见且最令人沮丧的一种是Xbox 错误代码 0x97E107DF(Xbox error code 0x97E107DF)。此代码通常表示许可验证错误(licensing validation error)。
实际上，这意味着 Xbox 无法启动数字游戏或应用程序(game or application)。您经常会看到它出现一条错误消息(error message)，上面写着“出了点问题。再试一次。如果再次发生这种情况，visit xbox.com/errorhelp并输入以下代码：0x97e107df。” 好消息是您可以采取一些步骤来纠正问题。
检查 Xbox Live 服务状态(Check Xbox Live Service Status)
您应该采取的第一步是确保问题不在(problem isn)您的尽头。如果错误代码(error code)源于Xbox Live本身的问题，那么您只能等待 Xbox 解决问题。
您可以通过查看Xbox Live 服务状态(Xbox Live Service Status)的官方网站来检查这一点。访问网站并检查所有服务是否显示绿色复选标记。如果您在任何服务旁边看到黄色警告图标(warning icon)或红色停止图标(stop icon)，您可以查看状态问题(status problem)并了解更多详细信息。
您还可以考虑查看Xbox 官方 Twitter 帐户(Xbox Twitter account)，因为该公司经常发布与当前问题和预计解决时间相关的更新。
执行硬重启(Perform a Hard Reboot)
如果Xbox Live(Xbox Live)本身没有问题，下一步应该是重新启动您的主机(reboot your console)。这是清除缓存中潜在数据错误并解决许多不同问题的最简单方法。
- 按下(Press)控制台前面的按钮并按住十秒钟。控制台关闭后释放它。
- 从控制台背面拔下电源线。(power cord)
- 30 秒后，重新连接电源线(power cord)并重新打开控制台。
此方法适用于Xbox One和Xbox Series S/X。重新启动控制台后，尝试再次启动游戏。
注销并重新登录(Log Out and Back In)
如果硬重启(reboot doesn)不能解决问题，那么问题可能在于您的凭据验证。解决此问题的最简单方法是退出Xbox Live并重新登录。
- 如果您正在玩游戏，请按控制器上的中心按钮。在菜单中，选择主页。(Home.)
- 滚动到您的个人资料图片。
- 选择退出。(Sign out.)
注销后，重新启动控制台。重新登录(Log)您的帐户（如果您未设置为自动登录）并测试您是否仍然收到错误。
测试您的网络连接(Test Your Network Connection)
有时，出现此错误是因为您的Xbox 没有(Xbox doesn)稳定的(steady connection)互联网连接，或者它“认为”它在线，而实际上并非如此。这个问题的根源可能有很多，但第一步是诊断它。
- 打开设置(Settings)。
- 选择网络设置(Network Settings)。
- 选择测试网络连接。(Test network connection.)
下一个屏幕要么说，“一切都很好。您的主机已连接到 Internet”，否则它会告诉您您的Xbox(Xbox isn)不在线。如果您的Xbox(Xbox isn)未在线，请确保以太网电缆(ethernet cable)已正确连接（如果使用硬连线连接）或使用“设置”菜单(Settings menu)设置并连接到您的 Wi-Fi 网络。
- 打开设置(Settings)。
- 选择网络设置(Network Settings)。
- 选择设置无线网络(Set up wireless network)。
- 选择您要使用的Wi-Fi 网络并输入密码。(Wi-Fi network)
您的 Xbox 将尝试连接到您选择的网络。完成连接后，检查您是否仍然收到错误代码(error code)。
更新您的控制台(Update Your Console)
如果您的控制台(console isn)运行的不是最新版本的操作系统(operating system)，您可能会遇到此错误。虽然几乎所有Xbox主机都会自动更新，但您可以强制它检查更新。
- 打开设置(Settings)。
- 选择系统(System)。
- 选择更新(Updates)。
如果有可用的更新，您可以从菜单中选择它。否则，它会显示 No console update available(No console update available)。或者，您可以检查控制台上次更新的时间并从此菜单启用自动更新。
清除备用 MAC 地址(Clear Alternate MAC Address)
有时问题在于您的 Xbox 与服务器的网络连接。清除备用MAC 地址(MAC address)会有所帮助。
- 打开设置。(Settings.)
- 选择网络设置。(Network Settings.)
- 选择高级设置。(Advanced Settings.)
- 选择备用 MAC 地址。(Alternate MAC address.)
- 选择清除。(Clear.)
清除备用MAC 地址(MAC address)后，重新启动Xbox 并(Xbox and test)再次测试以查看问题是否已得到纠正。
Xbox 错误代码 0x97e107df(Xbox error code 0x97e107df)是一个常见问题，但您不必让您的游戏体验受到影响。尝试这些步骤来纠正问题，并在Halo中不遗余力地重击对手。
How To Fix Xbox Error Code 0x97e107df
Althoυgh the daуs оf Xbox Live outages are all but gone, there are still numerous errors users might encounter while playing online. One of the most common–and most frustrating–is the Xbox error code 0x97E107DF. This code typically indicates a licensing validation error.
In practice, this means the Xbox can’t launch a digital game or application. You’ll often see it appear with an error message that says, “Something went wrong. Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x97e107df.” The good news is that there are steps you can take to correct the problem.
Check Xbox Live Service Status
The first step you should take is to ensure the problem isn’t on your end. If the error code originates from a problem with Xbox Live itself, there isn’t much you can do except wait for Xbox to resolve the problem.
You can check this by checking the official website for Xbox Live Service Status. Visit the website and check that all services show a green checkmark. If you see a yellow warning icon or a red stop icon beside any service, you can view the status problem and find out more details.
You might also consider checking the official Xbox Twitter account, as the company often posts updates related to current issues and estimated resolution times.
Perform a Hard Reboot
If there’s no problem with Xbox Live itself, the next step should be to reboot your console. It’s the easiest way to clear out potential data errors in the cache and resolve a lot of different problems that crop up.
- Press the button on the front of the console and hold it down for ten seconds. Release it once the console powers down.
- Remove the power cord from the back of the console.
- After 30 seconds, reconnect the power cord and turn the console back on.
This method works for both Xbox One and Xbox Series S/X. After you reboot the console, try to launch the game once more.
Log Out and Back In
If a hard reboot doesn’t solve the problem, then the issue may lie within your credential validation. The easiest way to fix this is to log out of Xbox Live and log back in.
- If you’re playing a game, press the center button on your controller. In the menu, select Home.
- Scroll over to your profile picture.
- Select Sign out.
After you sign out, restart your console. Log back into your account (if you aren’t set up to automatically log in) and test whether you still receive the error.
Test Your Network Connection
Sometimes, this error occurs because your Xbox doesn’t have a steady connection to the internet or it “thinks” it’s online, when it actually isn’t. The root of this problem can be many things, but the first step is to diagnose it.
- Open Settings.
- Select Network Settings.
- Select Test network connection.
The next screen will either say, “It’s all good. Your console is connected to the internet,” or it will tell you that your Xbox isn’t online. If your Xbox isn’t online, ensure the ethernet cable is properly connected (if using a hardwired connection) or use the Settings menu to set up and connect to your Wi-Fi network.
- Open Settings.
- Select Network Settings.
- Select Set up wireless network.
- Select the Wi-Fi network you want to use and enter the password.
Your Xbox will attempt to connect to the network you selected. After it finalizes the connection, check to see if you still receive the error code.
Update Your Console
If your console isn’t running the most recent version of its operating system, you may encounter this error. While almost all Xbox consoles will update automatically, you can force it to check for an update.
- Open Settings.
- Select System.
- Select Updates.
If there is an update available, you can select it from the menu. Otherwise, it will say No console update available. Alternatively, you can check when the console was last updated and enable automatic updates from this menu.
Clear Alternate MAC Address
Sometimes the problem lies in your Xbox’s network connection to the server. Clearing the alternate MAC address can help.
- Open Settings.
- Select Network Settings.
- Select Advanced Settings.
- Select Alternate MAC address.
- Select Clear.
After you clear the alternate MAC address, restart your Xbox and test again to see if the problem has been corrected.
Xbox error code 0x97e107df is a common problem, but you don’t have to let your gaming experience be impacted. Try these steps to correct the problem and get back to fragging opponents in Halo without skipping a beat.
