“故障硬件损坏页面”错误是一个复杂的BSOD(蓝屏死机)停止代码(BSOD (Blue Screen of Death) stop code),表示Windows 10中的内存损坏。有几个原因(例如过时的设备驱动程序、损坏的系统文件和有故障的硬件)可能会导致出现此错误。
以下故障排除提示和修复列表应该可以帮助您解决计算机上的“故障硬件损坏页面”蓝屏错误。
注意:(Note:)如果“故障硬件损坏页面”蓝屏阻止您访问Windows 10桌面,请尝试以安全模式启动操作系统。
1.禁用快速启动
Windows 10 的快速启动(Fast Startup)功能缓存了系统内核等核心组件,让你的电脑启动更快(make your computer boot faster)。但它也可能最终破坏内存。禁用快速启动(Fast Startup)可能会解决“故障硬件损坏页面”蓝屏错误。
1. 按Windows + X打开高级用户菜单(Power User Menu)。然后,选择电源选项(Power Options)。
2. 选择附加电源设置(Additional power settings)。
3. 选择选择电源按钮的功能(Choose what the power button does )选项。
4. 选择更改当前不可用的设置(Change settings that are currently unavailable)。
5. 取消选中打开快速启动(推荐)(Turn on fast startup (recommended))旁边的框。
6. 选择保存更改(Save changes)。
7. 关闭计算机并等待 30 秒,然后再重新启动。
2.更新设备驱动程序
由于它们引入的各种与系统相关的不兼容性,过时的驱动程序还会导致“故障硬件损坏页面”BSOD错误。因此(Hence),最好将每个设备驱动程序更新到其最新版本。您应该首先从Windows Update应用挂起的驱动程序更新。
1. 打开高级用户菜单(Power User Menu)并选择设置(Settings)。
2. 选择更新和安全(Update & Security)。
3. 选择检查更新(Check for Updates)。等到(Wait)Windows 更新(Windows Update)完成扫描新更新。
4. 选择查看可选更新(View optional updates)。
5. 选中任何可用驱动程序旁边的框,然后选择下载并安装(Download and install)。
继续从相关硬件制造商网站获取用于视频卡、声卡和主板等组件的更新版本的设备驱动程序。为了加快速度,您应该尝试使用驱动程序更新工具(using a driver updater tool)。
3.回滚设备驱动程序
很少有新的硬件驱动程序会与操作系统发生冲突并导致系统问题和错误。微软(Microsoft)知道这一点。如果在最近的设备驱动程序更新后出现“故障硬件损坏页面”蓝屏,您可以选择将其回滚。
1. 打开高级用户菜单(Power User Menu)并选择设备管理器(Device Manager)。
2. 展开设备类别(如显示适配器(Display adapters))并右键单击要回滚的设备。
3. 选择属性(Properties)。
4. 切换到驱动程序(Driver )选项卡。
5. 选择回滚驱动程序(Roll Back Driver)。
6. 重新启动您的计算机。
4. 移除外设
您是否有多个外部外围设备(例如打印机、扫描仪和扬声器)连接到您的计算机?断开它们(任何输入设备除外)并重新启动Windows 10。
如果最终解决了“故障硬件损坏页面”蓝屏错误,请尝试一个接一个地重新连接每个外围设备,以识别有问题的设备。通过更新或回滚该特定设备的驱动程序来遵循这一点。
5.运行系统文件检查器(Run System File Checker)和DISM工具(DISM Tool)
损坏(Corrupted)的系统文件可能会破坏Windows 10并触发“故障硬件损坏(Corrupted)页面”蓝屏(BSOD)错误。您必须尝试使用系统文件检查器 (SFC)(using the System File Checker (SFC))和部署映像服务(Deployment Image Servicing)和管理(Management)( DISM ) 工具来修复它们。
1. 打开高级用户菜单(Power User Menu)并选择Windows PowerShell (Admin)。
2.输入sfc /scannow 并按Enter。
3. 如果系统文件检查器(System File Checker)设法找到并修复计算机上的任何系统文件,请运行DISM工具。为此,请执行以下三个命令:
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
6.运行检查磁盘工具
检查磁盘实用程序 (CHKDSK)(Check Disk Utility (CHKDSK))能够解决计算机上的磁盘错误。尝试在装有Windows 10(Windows 10)的分区上运行它。
1. 打开提升的Windows PowerShell控制台。
2. 键入chkdsk C: /R(将C替换为(C)Windows 10分区的驱动器号),然后按Enter。
3. Windows PowerShell应在下次系统重新启动期间提示您允许运行检查磁盘实用程序。(Check Disk Utility)键入Y并按Enter。
4. 重新启动您的计算机。
5. 等待检查磁盘工具(Check Disk Utility)完成扫描和修复驱动器错误。这可能需要一个小时(甚至更长时间)才能完成。
7.运行Windows内存诊断工具(Windows Memory Diagnostic Tool)
Windows 10 的Windows 内存诊断(Windows Memory Diagnostic)工具可检测计算机上的硬件RAM(随机存取内存)问题。它不能解决任何问题,而是允许您排除故障物理内存的实例。
1. 打开 Windows 搜索(按Windows + S)。然后,键入windows memory diagnostic并选择Open。
2. 选择立即重新启动并检查问题(推荐)(Restart now and check for problems (recommended))。您的计算机应该会自动重新启动并在启动时加载Windows 内存诊断(Windows Memory Diagnostic)程序。
3.等待(Wait)Windows 内存诊断(Windows Memory Diagnostic)完成对内存相关错误的检查。之后,您的计算机应继续加载到Windows 10。
如果Windows 内存诊断(Windows Memory Diagnostic)未向您显示其发现,请执行剩余步骤以通过Windows 10 的事件查看器(Windows 10’s Event Viewer)访问信息。
4. 打开高级用户菜单(Power User Menu)并选择事件查看器(Event Viewer)。
5. 展开左侧窗格中的Windows 日志并选择(Windows Logs )系统日志(System Logs)。
6. 调出操作(Action )菜单并选择查找(Find)。然后,搜索memorydiagnostics以通过(memorydiagnostics)Windows Memory Diagnostic找到结果。如果您看到任何错误,则必须更换计算机中的RAM。
您还可以使用第三方 MemTest86 工具(use the third-party MemTest86 tool)对与内存相关的错误运行附加诊断。
8.清洁电脑
随着时间的推移,计算机的内部组件会积聚灰尘和碎屑,从而导致它们无法正常工作。移除、清洁和重新安装项目(例如显卡和RAM模块)可能会修复“故障硬件损坏页面”蓝屏。
花点时间清洁计算机内部,(clean the insides of your computer)使其保持最佳工作状态。
9. 更新 BIOS 或 UEFI
BIOS(Basic Input/Output System)或UEFI(统一可扩展固件接口(Unified Extensible Firmware Interface))是使您的 PC 工作的固件。但是,过时的BIOS/UEFI可能会导致与硬件相关的冲突,并导致“故障硬件损坏页面”蓝屏反复出现。
您必须尝试更新计算机上的BIOS/UEFI,但这是一个需要格外小心的过程。了解如何检查和更新 BIOS 或 UEFI(check and update the BIOS or UEFI)。
10.重置Windows 10
您是否仍然遇到“故障硬件损坏页面”蓝屏错误?如果是这样,您必须重置 Windows 10(reset Windows 10)。这应该可以修复系统文件检查器(System File Checker)和DISM工具未能检测到的任何与系统相关的错误。
1. 打开高级用户菜单(Power User Menu)并选择设置(Settings)。
2. 选择更新和安全(Update & Security)。
3. 切换到恢复(Recovery)选项卡。
4. 选择开始(Get started)。
5. 在保留我的文件(Keep my files )和删除所有(Remove everything )选项之间进行选择。
6. 按照其余说明重置您的 PC。
如果重置 PC 无法解决问题,则必须从头开始重新安装 Windows 10(reinstall Windows 10 from scratch)。
有故障的硬件已修复
上面的修复应该已经解决了桌面设备上的“Faulty Hardware Corrupted Page”蓝屏死机。但是,如果Windows 内存诊断(Windows Memory Diagnostic)工具最终发现任何与内存相关的故障,请咨询您当地的计算机技术人员或 PC 供应商(无论错误是否不断重复),以寻求可能的RAM更换或其他与硬件相关的维修。
How to Fix a Faulty Hardware Corrupted Page BSOD
The “Faulty Hardware Corrupted Page” error iѕ a complicated BSOD (Blue Screen of Death) stop code that indicates memory corruption in Windows 10. Several reasons—such as outdated device drivers, corrupt system files, and faulty hardware—can cause this error to show up.
The following list of troubleshooting tips and fixes should help you sort out the “Faulty Hardware Corrupted Page” BSOD error on your computer.
Note: If the “Faulty Hardware Corrupted Page” BSOD prevents you from accessing the Windows 10 desktop, try booting the operating system in Safe Mode instead.
1. Disable Fast Startup
Windows 10’s Fast Startup feature caches core components such as the system kernel to make your computer boot faster. But it can also end up corrupting the memory. Disabling Fast Startup may resolve the “Faulty Hardware Corrupted Page” BSOD error.
1. Press Windows + X to open the Power User Menu. Then, select Power Options.
2. Select Additional power settings.
3. Pick the Choose what the power button does option.
4. Select Change settings that are currently unavailable.
5. Uncheck the box next to Turn on fast startup (recommended).
6. Select Save changes.
7. Power down your computer and wait for 30 seconds before booting it back up.
2. Update Device Drivers
Outdated drivers also result in the “Faulty Hardware Corrupted Page” BSOD error due to the various system-related incompatibilities they introduce. Hence, it’s a good idea to update each device driver to its latest version. You should start by applying pending driver updates from Windows Update.
1. Open the Power User Menu and select Settings.
2. Select Update & Security.
3. Select Check for Updates. Wait until Windows Update finishes scanning for new updates.
4. Select View optional updates.
5. Check the boxes next to any available drivers and select Download and install.
Continue by obtaining newer versions of device drivers for components such as the video card, sound card, and motherboard from the relevant hardware manufacturer websites. To speed things up, you should try using a driver updater tool.
3. Roll Back Device Drivers
Rarely, new hardware drivers can conflict with the operating system and cause system issues and errors. Microsoft knows that. If the “Faulty Hardware Corrupted Page” BSOD showed up after a recent device driver update, you have the option to roll it back.
1. Open the Power User Menu and select Device Manager.
2. Expand the device category (such as Display adapters) and right-click the device you want to roll back.
3. Select Properties.
4. Switch to the Driver tab.
5. Select Roll Back Driver.
6. Restart your computer.
4. Remove External Peripherals
Do you have multiple external peripherals—such as printers, scanners, and speakers—connected to your computer? Disconnect them (except for any input devices) and reboot Windows 10.
If that ends up fixing the “Faulty Hardware Corrupted Page” BSOD error, try reconnecting each peripheral, one after the other, to identify the problematic device. Follow this by updating or rolling back the drivers for that particular device.
5. Run System File Checker & DISM Tool
Corrupted system files can destabilize Windows 10 and trigger the “Faulty Hardware Corrupted Page” BSOD error. You must attempt to fix them using the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tool.
1. Open the Power User Menu and select Windows PowerShell (Admin).
2. Type sfc /scannow and press Enter.
3. If the System File Checker manages to find and repair any system files on your computer, follow by running the DISM tool. To do that, execute the three commands below:
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
6. Run Check Disk Utility
The Check Disk Utility (CHKDSK) features the ability to resolve disk errors on your computer. Try running it on the partition that holds Windows 10.
1. Open an elevated Windows PowerShell console.
2. Type chkdsk C: /R (replace C with the drive letter of the Windows 10 partition) and press Enter.
3. Windows PowerShell should prompt you for permission to run the Check Disk Utility during the next system reboot. Type Y and press Enter.
4. Restart your computer.
5. Wait for the Check Disk Utility to finish scanning and repairing drive errors. That can take up to an hour (or even more) to complete.
7. Run Windows Memory Diagnostic Tool
Windows 10’s Windows Memory Diagnostic tool detects issues with the hardware RAM (random access memory) on your computer. It does not fix anything but instead allows you to rule out instances of faulty physical memory.
1. Open Windows Search (press Windows + S). Then, type windows memory diagnostic and select Open.
2. Select Restart now and check for problems (recommended). Your computer should restart automatically and load Windows Memory Diagnostic at startup.
3. Wait until Windows Memory Diagnostic finishes checking for memory-related errors. Your computer should continue loading into Windows 10 after that.
If Windows Memory Diagnostic doesn’t present you with its findings, go through the remaining steps to access the information via Windows 10’s Event Viewer.
4. Open the Power User Menu and select Event Viewer.
5. Expand Windows Logs on the left pane and select System Logs.
6. Bring up the Action menu and select Find. Then, search for memorydiagnostics to locate the results by Windows Memory Diagnostic. If you see any errors, you must replace the RAM in your computer.
You can also use the third-party MemTest86 tool to run additional diagnostics for memory-related errors.
8. Clean the Computer
The internal components of your computer accumulate dust and debris over time, preventing them from working correctly. Removing, cleaning, and reseating items (such as the graphics card and RAM modules) can potentially fix the “Faulty Hardware Corrupted Page” BSOD.
Take the time to clean the insides of your computer to keep it in top working condition.
9. Update BIOS or UEFI
The BIOS (Basic Input/Output System) or UEFI (Unified Extensible Firmware Interface) is the firmware that makes your PC work. However, an outdated BIOS/UEFI can result in hardware-related conflicts and cause the “Faulty Hardware Corrupted Page” BSOD to show up repeatedly.
You must try updating the BIOS/UEFI on your computer, but it’s a procedure that requires extreme care. Learn how to check and update the BIOS or UEFI.
10. Reset Windows 10
Do you still keep experiencing the “Faulty Hardware Corrupted Page” BSOD error? If so, you must reset Windows 10. That should fix any system-related errors that the System File Checker and DISM tool failed to detect.
1. Open the Power User Menu and select Settings.
2. Select Update & Security.
3. Switch to the Recovery tab.
4. Select Get started.
5. Choose between the Keep my files and Remove everything options.
6. Follow the rest of the instructions to reset your PC.
If resetting your PC didn’t fix the issue, you must reinstall Windows 10 from scratch.
Faulty Hardware Fixed
The fixes above should’ve resolved the “Faulty Hardware Corrupted Page” BSOD on your desktop device. But if the Windows Memory Diagnostic tool ended up finding any memory-related faults, consult your local computer technician or PC vendor—regardless of whether the error keeps recurring or not—for a possible RAM replacement or other hardware-related repairs.