当你打电话给某人而他们没有接听时，至少你知道他们没有回应。但是，在电子邮件方面，如果有人实际阅读了您的电子邮件，您不会收到通知。除非收件人决定向您发送回复并回复您的电子邮件，否则您完全一无所知。
如果您使用Outlook作为您的电子邮件客户端，实际上有一个功能可以帮助您处理上述情况。Outlook中的已读回执可让您真正了解是否有人打开了(find out if someone opened the email)您发送给他们的电子邮件。
首先需要配置该功能，然后才能将其用于您的电子邮件。
什么是 Outlook 中的交货收据(What Is a Delivery Receipt In Outlook)
Outlook实际上允许您请求两种类型的回执：已读回执和送达回执。两者都是不同的东西，我们在这里解释它们是如何工作的。
送达收据是在您的电子邮件送达时生成的收据。它确认您的电子邮件已发送给收件人，他们应该将其放在收件箱中。
什么是 Outlook 中的已读回执？(What Is a Read Receipt In Outlook?)
另一方面，已读回执是收件人实际打开您的电子邮件时生成的回执。只要您的电子邮件在收件箱中仍未阅读或未打开，就不会生成此收据。
因此，当您收到此收据时，您可以确定有人查看了您的电子邮件。
但是，请记住，并非所有电子邮件提供商和应用程序都支持Outlook中的已读回执。对于那些不支持它的人，您将不会在Outlook中收到任何电子邮件收据。
在 Outlook 桌面版中请求单个电子邮件的已读回执(Request a Read Receipt For a Single Email In Outlook For Desktop)
Outlook允许您为所有外发电子邮件或选定的电子邮件设置已读回执。如果您不需要为每封电子邮件提供收据，则可以仅为您想要的电子邮件设置收据。
- 在您的计算机上启动Outlook应用程序。
- 如果您还没有打开或保存在草稿中，请单击“新电子邮件”选项撰写新电子邮件。(New Email)
- 在新的电子邮件窗口中，您将在顶部有几个选项卡。您想找到显示选项的选项(Options)并单击它。
- 在Options 选项(Options)卡内，有几个部分，其中之一是Tracking。您会在这里找到两个可以勾选和取消勾选的选项。如果您想在收件人打开此电子邮件时收到收据，请
勾选请求阅读回执选项。(Request a Read Receipt)
或者，您可以勾选“请求送达回执(Request a Delivery Receipt )”选项，以便在您的电子邮件送达时收到通知。
为 Outlook 中的所有外发电子邮件请求已读回执(Request a Read Receipt For All Outgoing Emails In Outlook)
那些需要每封外发电子邮件的已读回执的人，上述方法可能不适合您。更好的解决方案是使用Outlook设置中的一个选项，该选项可让您为您发送的所有Outlook电子邮件启用已读回执。(Outlook)
这样，您就不必在每次编写新电子邮件时勾选任何选项。届时，您所有的外发电子邮件都将变得可追踪(emails will become trackable)。
- 在您的计算机上启动Outlook，然后单击顶部的文件选项卡。(File)
- 在左侧边栏中查找选项，然后(Options)单击它。
- 从设置菜单的左侧栏中选择邮件。(Mail)
- 您将在右侧窗格中看到几个部分。向下滚动(Scroll)，直到找到显示Tracking的那个。
在该部分中，您会找到一个复选框，上面写着阅读回执 确认收件人查看了邮件(Read receipt confirming the recipient viewed the message)。勾选该框以启用该选项。然后点击底部的确定。(OK)
从现在开始，您的Outlook将要求所有外发电子邮件的已读回执。
在 Outlook 桌面版中管理传入的已读回执请求(Manage Incoming Read Receipt Requests In Outlook For Desktop)
就像您在Outlook中发送带有已读回执请求的电子邮件一样，可能有些人也想知道您是否已阅读他们发送给您的电子邮件。实际上，您可以手动定义Outlook在遇到带有已读回执请求的电子邮件时应该做什么。(what Outlook should do)
- 在您的计算机上启动Outlook ，单击顶部的文件选项卡，然后单击左侧边栏中的(File)选项(Options)。
- 从左侧边栏中选择邮件以打开您的电子邮件设置。(Mail)
- 向下滚动到“跟踪(Tracking)”部分，然后查看“对于收到的任何包含已读回执请求的消息(For any message received that includes a read receipt request)”的子部分。
在该部分下，您会找到三个不言自明的选项。您可以启用这些选项中的任何一个，然后单击底部的确定保存更改。(OK)
在 Outlook 网页版中管理传入的已读回执请求(Manage Incoming Read Receipt Requests In Outlook For Web)
如果您使用Outlook Web版本，您也可以选择决定如何处理具有已读回执请求的电子邮件。设置中有一个选项可让您配置该功能。
- 在任何浏览器中访问Outlook Web 版本。(Outlook Web version)
- 单击右上角(Click)的设置图标，然后选择查看所有 Outlook 设置(View all Outlook settings)。
- 在新打开的屏幕上，选择“消息处理(Message handling)”选项。它还有其他几个电子邮件处理选项。
- 向下滚动到“已读回执(Read receipts)”部分，您会发现三个选项可让您定义应如何处理已读回执。这些选项与您在Outlook(Outlook)桌面版中找到的选项完全相同。
从列表中选择(Select)任何一个选项，然后单击底部的保存。(Save)
Outlook中的已读回执是一项非常有用的功能，因为它可以让您了解您的电子邮件是否已被实际阅读，或者是否没有人愿意打开它。如果您在下面的评论中还发现该功能有用，请告诉我们。
How To Set Up Read Receipts In Outlook
When you call someone and they don’t pick it up, at least you know theу didn’t respond to it. When it comes to emails, though, уou don’t gеt a notification if someоne has actually read your email. Yoυ’re completely in the dark until and unless the recipient decides to send you a response and reply to your email.
If you use Outlook as your email client, there’s actually a feature that can help you deal with the situations like above. The read receipt in Outlook lets you actually find out if someone opened the email that you sent them.
The feature first needs to be configured before you can use it for your emails.
What Is a Delivery Receipt In Outlook
Outlook actually lets you request for two types of receipts: read receipts and delivery receipts. Both are two different things and we explain how they work here.
A delivery receipt is a receipt that is generated when your email has been delivered. It confirms that your email was sent to the recipient and they should have it in their inbox.
What Is a Read Receipt In Outlook?
A read receipt, on the other hand, is a receipt generated when your email has actually been opened by the recipient. For as long as your email remains unread or unopened in their inbox, this receipt isn’t generated.
So you can be pretty sure that someone has had a look at your email when you receive this receipt.
However, keep in mind that not all the email providers and applications support read receipts in Outlook. For those who don’t support it, you will not receive any receipts for your emails in Outlook.
Request a Read Receipt For a Single Email In Outlook For Desktop
Outlook lets you set up read receipts for either all of your outgoing emails or the chosen ones. If you don’t need a receipt for each and every one of your emails, you can set it up only for the ones you want.
- Launch the Outlook app on your computer.
- Click on the New Email option to compose a new email if you don’t already have one open or saved in the drafts.
- On the new email window, you’ll have several tabs at the top. You want to find the one that says Options and click on it.
- Inside the Options tab, there are several sections and one of these is Tracking. You’ll find two options here that you can tick-mark and untick.
Tickmark the Request a Read Receipt option if you want to receive a receipt when this email of yours has been opened by the recipient.
Optionally, you can tick-mark the Request a Delivery Receipt option to get notified when your email is delivered.
- You can then go about writing your email as you would normally.
Request a Read Receipt For All Outgoing Emails In Outlook
Those of you who need a read receipt for each of your outgoing emails, the above method may not be ideal for you. A better solution would be to use one of the options in Outlook settings that lets you enable read receipts for all the Outlook emails that you send.
That way, you won’t have to tick-mark any options each time you write a new email. All of your outgoing emails will become trackable then.
- Launch Outlook on your computer and click on the File tab at the top.
- Look for the option that says Options in the left sidebar and click on it.
- Select Mail from the left sidebar on the settings menu.
- You’ll see several sections on the right hand-side pane. Scroll down until you find the one that says Tracking.
Inside the section, you’ll find a checkbox that says Read receipt confirming the recipient viewed the message. Tick-mark the box to enable the option. Then click on OK at the bottom.
From now on, your Outlook will request a read receipt for all of your outgoing emails.
Manage Incoming Read Receipt Requests In Outlook For Desktop
Just like how you send emails with a request for a read receipt in Outlook, there may be people who would also want to know if you’ve read the emails they sent you. You can actually manually define what Outlook should do when it encounters an email with the request for a read receipt.
- Launch Outlook on your computer, click on the File tab at the top, and click on Options in the left sidebar.
- Select Mail from the left sidebar to open your email settings.
- Scroll down to the Tracking section and look towards the subsection that says For any message received that includes a read receipt request.
Under the section, you’ll find three options which are all self-explanatory. You can enable any one of these options and click on OK at the bottom save the changes.
Manage Incoming Read Receipt Requests In Outlook For Web
If you use the Outlook Web version, you too have the option to decide what to do with the emails that have a read receipt request. There’s an option in the settings that lets you configure the feature.
- Access the Outlook Web version in any of your browsers.
- Click on the settings icon at the top-right corner and select View all Outlook settings.
- On the newly opened screen, select the option that reads Message handling. It has several other email handling options as well.
- Scroll down to the Read receipts section and you’ll find three options that let you define how read receipts should be dealt with. These are exactly the same options you found in the Outlook for desktop version.
Select any one option from the list and click on Save at the bottom.
Read receipts in Outlook is an extremely useful feature as it lets you find out if your email was actually read or if nobody bothered to even open it. Let us know if you also find the feature to be useful in the comments below.
