如果您使用的是Windows，那么数百个不同的系统进程正在后台运行，让您可以阅读本文。Chrome (chrome.exe)等浏览器为您提供页面，而ntoskrnl.exe和conhost.exe等进程为您提供用户界面、互联网访问和其他组件。
然而，最不被理解的进程之一是agent.exe。有了这样一个通用名称，此过程出现在数百种不同的软件中，因此难以识别和排除故障。如果您问自己，“agent.exe 是什么？” 而你不知道答案，这个故障排除指南应该会有所帮助。
什么是 Agent.exe，它安全吗？
当我们谈论可执行文件(executable files)，尤其是系统进程文件时，通常很容易解释进程是什么以及它的作用。毕竟，每个EXE文件都有其用途。(EXE)
不幸的是，agent.exe 文件不太清楚。许多软件和服务都使用此文件名，从游戏客户端到硬盘复印机，都使用此文件进行后台更新服务。
当您更新您的软件时，agent.exe 可能是负责更新的进程，检查您运行的软件是否正确并自动安装它们。简而言之，当它运行时，它会连接到外部服务器并检查最新的软件更新。
这使得很难说在您的 PC 上运行的 agent.exe 进程是否安全。仔细检查的唯一方法是跟踪文件位置，然后从那里考虑匹配的软件是否可疑。
在任务管理器(Task Manager)中识别Agent.exe 进程(Agent.exe Process)
虽然我们可以列出任意数量的潜在示例，但让我们举一个 agent.exe 进程的示例，看看它做了什么。如果进程正在运行，您可以在Windows 任务管理器(Windows Task Manager)中跟踪其位置。
- 首先(Start)打开任务管理器(Task Manager)。为此，请右键单击任务栏并选择任务管理器(Task Manager )选项。
- 在任务管理器(Task Manager)窗口中，选择详细信息(Details)选项卡。找到正在运行的agent.exe进程，然后右键单击它并选择打开文件位置(Open file location)选项。
任务管理器将在(Task Manager)Windows 文件资源管理(Windows File Explorer)器中打开正在运行的 agent.exe 进程的位置。安装在您 PC 上的大多数应用程序都将安装在C:\Program Files或C:\Program Files (x86) 文件夹中，但并非所有应用程序都如此（尤其是UWP应用程序，例如yourphone.exe）。
该位置将为您指明 agent.exe 进程的用途。例如，C:\ProgramData\Battle.net\Agent\Agent.xxxx\agent.exe是战网游戏客户端的更新进程，用于魔兽(World)世界(Warcraft)等暴雪(Battle.net)娱乐(Blizzard Entertainment)游戏。
如果您认可并信任该软件，您就可以高枕无忧了——该应用程序（可能）可以安全运行。如果不这样做，则应立即安排 Windows Defender 扫描(schedule a Windows Defender scan)并使用反恶意软件(use anti-malware software)检查感染。
Agent.exe 会导致高 CPU(Agent.exe Cause High CPU)、RAM或其他高系统资源使用率(High System Resource Usage)吗？
不幸的是，对于确定 agent.exe 是否会导致高系统资源使用率（例如高CPU或RAM使用率）没有一个最佳答案。虽然某些软件需要大量系统资源才能正常运行，但其他软件则不会。
唯一确定的方法是查看任务管理器(Task Manager)中的过程。如果您已将该过程追溯到您知道可能会消耗资源的软件（如游戏或网络浏览器），那么 agent.exe 可以在其中发挥作用。
在大多数情况下，像 agent.exe 这样的后台应用程序不应该对您的 PC 产生影响（至少很明显）。如果是这样，它可能指向过时的硬件，升级您的 PC(upgrading your PC)成为帮助解决系统滞后和其他问题的最佳选择。
如何从Windows 10安全停止或删除Agent.exe(Agent.exe From)
如果您检查了正在运行的 agent.exe 进程的位置，但仍不确定它的来源，那么它可能会使您的 PC 面临风险（尽管在许多情况下，agent.exe 是一个完全安全且合法的进程离开运行）。
当然，如果您识别出agent.exe背后的软件，相信它是安全的，但仍想将其删除，则可以使用Windows系统设置(uninstall it using Windows System Settings)或第三方软件删除工具将其卸载。
- 要使用Windows 设置(Windows Settings)删除软件，请右键单击开始(Start)菜单并选择设置(Settings)选项。
- 在设置(Settings)菜单中，选择Apps > Apps & Features。从列表中搜索与 agent.exe 进程匹配的应用程序，然后选择它。选择Uninstall > Uninstall以开始删除过程。
Windows卸载程序应删除您遇到的任何合法软件。如果没有， Geek Uninstaller(Geek Uninstaller)等第三方工具可以找到并删除该应用程序，即使它缺少卸载程序。
- 首先在您的 PC 上下载 Geek Uninstaller 。(downloading Geek Uninstaller)下载并解压缩后，运行该应用程序并允许它扫描您的 PC 以查找已安装的软件。
- 在Geek Uninstaller窗口中，您将看到已安装应用程序的列表。选择您要删除的应用程序，然后右键单击并选择卸载(Uninstall)选项。如果该应用程序没有卸载程序或者证明难以删除，请选择强制删除(Force Removal)选项。
- 通过在弹出窗口中选择是(Yes)选项来确认您要删除该软件。您可能还需要按照屏幕上的其他说明完全删除该软件。
- 该过程完成后，Windows将从您的 PC 中删除该软件。但是，如果应用程序使用任何系统文件或进程，您可能需要重新启动 PC 以确保删除所有文件。
密切关注流氓(Eye)Windows 程序(Rogue Windows Programs)
在大多数情况下，agent.exe 进程是可以安全运行的，它指的是用于第三方软件（如暴雪战(Blizzard Battle.net)网游戏客户端）进行更新的后台系统服务。如果您拥有正确的系统，例如良好的反恶意软件解决方案(good anti-malware solution)，您还应该能够处理流氓 agent.exe 进程的任何问题。
如果您仍然遇到问题，您可以随时擦除并重新安装 Windows 10(wipe and reinstall Windows 10)，从而消除任何感染。完成(Don)后不要忘记备份和恢复备份的文件(restore your backed up files)。
What Is Agent.exe and Is it Safe?
If you’re υsing Windows, then hundreds of diffеrent system processes are rυnning in the background, allowing уou to read this article. A browser lіke Chrome (chrome.exe) provides you with the page, while processes like ntoskrnl.exe and conhost.exe give you the user interface, internet access, and other components.
One of the least understood processes, however, is agent.exe. With such a common name, this process appears in hundreds of different software, making it difficult to identify and troubleshoot. If you’re asking yourself, “What is agent.exe?” and you don’t know the answer, this troubleshooting guide should help.
What is Agent.exe and Is It Safe?
When we talk about executable files, especially system process files, it’s usually easy to explain what the process is and what it does. Each EXE file has a purpose, after all.
Unfortunately, it’s less clear cut with the agent.exe file. This file name is used by Many software and services, from game clients to hard disk copiers, use this file for their background update services.
When you update your software, agent.exe may be the process responsible for updates, checking that you’re running the correct software and installing them automatically. In short, when it runs, it connects to an external server and checks for the latest software updates.
This makes it difficult to say if the agent.exe process running on your PC is safe. The only way to double-check this is to trace the file location and, from there, consider whether the matching software is suspicious or not.
Identifying the Agent.exe Process in Task Manager
While we could list any number of potential examples, let’s pick up one example of an agent.exe process and see what it does. If the process is running, you can trace its location in Windows Task Manager.
- Start by opening Task Manager. To do this, right-click the taskbar and select the Task Manager option.
- In the Task Manager window, select the Details tab. Locate the running agent.exe process, then right-click it and select the Open file location option.
Task Manager will open the location of the running agent.exe process in Windows File Explorer. Most apps installed on your PC will be installed in the C:\Program Files or C:\Program Files (x86) folders, but this isn’t necessarily the case for all apps (especially UWP apps like yourphone.exe).
The location will give you an indication of what the agent.exe process is used for. For instance, C:\ProgramData\Battle.net\Agent\Agent.xxxx\agent.exe is the update process for the Battle.net game client, used for Blizzard Entertainment games like World of Warcraft.
If you recognize and trust the software, you can rest easy—the app is (probably) safe to run. If you don’t, then you should immediately schedule a Windows Defender scan and use anti-malware software to check for an infection.
Can Agent.exe Cause High CPU, RAM or Other High System Resource Usage?
Unfortunately, there isn’t a go-to answer for determining whether agent.exe can cause high system resource usage, such as high CPU or RAM usage. While some software will demand a lot of system resources to function correctly, others won’t.
The only way to know for sure is to look into the process in Task Manager. If you’ve traced the process to software that you know can be a drain on resources (like a game or web browser), then agent.exe could play a part in that.
In most cases, background apps like agent.exe shouldn’t have an impact on your PC (at least noticeably). If it does, it could point to outdated hardware, where upgrading your PC becomes the best option to help resolve system lag and other issues.
How to Safely Stop or Remove Agent.exe From Windows 10
If you’ve checked the location of a running agent.exe process and you’re still unsure of its origins, then it could put your PC at risk (although, in many cases, agent.exe is an entirely safe and legitimate process to leave running).
Of course, if you recognize the software behind agent.exe, trust that it’s safe, but still want to remove it, you can uninstall it using Windows System Settings or a third-party software removal tool instead.
- To remove the software using Windows Settings, right-click the Start menu and select the Settings option.
- In the Settings menu, select Apps > Apps & Features. From the list, search for the app that matches the agent.exe process, then select it. Choose Uninstall > Uninstall to begin the removal process.
The Windows uninstaller should remove any legitimate software that you come across. If it doesn’t, third-party tools like Geek Uninstaller can locate and remove the app instead, even if it lacks an uninstaller.
- Start by downloading Geek Uninstaller on your PC. Once downloaded and unzipped, run the app and allow it to scan your PC for installed software.
- In the Geek Uninstaller window, you’ll see a list of installed apps. Select the app you wish to remove, then right-click and select the Uninstall option. If the app doesn’t have an uninstaller or if it’s proving difficult to remove, select the Force Removal option instead.
- Confirm that you want to remove the software by selecting the Yes option in the pop-up. You may also need to follow additional on-screen instructions to fully remove the software.
- Once the process is complete, Windows removes the software from your PC. If the app uses any system files or processes, however, you may need to restart your PC to ensure all files are removed.
Keep an Eye on Rogue Windows Programs
In most cases, the agent.exe process is safe to run, referring to a background system service used for updates by third-party software like the Blizzard Battle.net game client. If you have the right systems in place, like a good anti-malware solution, you should also be able to deal with any issues with a rogue agent.exe process.
If you’re still having trouble, you can always wipe and reinstall Windows 10, removing any infection. Don’t forget to back up and restore your backed up files once you’re done.
