Facebook是最大的社交媒体网络,每天有数十亿人使用它。但这并不意味着它没有问题。每小时通过Facebook Messenger发送数百万条消息,并且肯定会发生一些故障。(Facebook Messenger)最常见的抱怨之一是Facebook消息已发送但未送达。
在我们期望与家人和朋友的即时通讯是“即时”的时代,这是一个问题。也就是说, Facebook(Facebook)消息未送达的原因有很多,因此请继续阅读以找出导致问题的原因以及您可以采取哪些措施来解决它。
为什么我的消息没有送达?
在我们列出消息已发送但未送达的所有原因之前,让我们确保您了解Facebook消息应用程序用来指示它们的消息状态和符号。您应该注意四种消息状态:
- 一个普通的圆圈表示您的消息处于发送状态。
- 带有蓝色复选标记的圆圈表示您的消息已发送。
- 带有白色复选标记的蓝色阴影圆圈表示您的消息已送达。
- 收件人的头像表明他们阅读了您发送的邮件。
现在您已经了解了消息状态,让我们看看导致消息未送达的最常见原因是什么:
1.接收者(Receiver)无视你的信息
有时人们没有心情聊天。例如,您的朋友可能通过通知看到了您的消息并决定不打开它。当收件人打开FB Messenger(FB Messenger)时,消息状态将更改为已发送。
2.收件人(Receiver)删除了消息
如果收件人通过通知系统或状态栏看到您的消息,他可能已经决定删除它而不实际打开它。甚至不阅读就删除消息可能是意外或表明收件人对与您聊天不感兴趣。这可能就是您看到消息已发送但从未送达的原因。
3.您的邮件被标记为垃圾邮件
就像您的朋友可能不小心删除了您的邮件一样,他们也可能不情愿地将其标记为垃圾邮件。如果发生这种情况,您的邮件将保持已发送状态,并且永远不会被标记为已送达。
4.接收方(Receiver)未登录Messenger
收件人可能只是从他们的 Facebook 帐户和Messenger应用程序中(Messenger)注销(logged out of their Facebook account)。如果您向他发送未送达的消息,则可能意味着他处于离线状态。请耐心等待收件人登录后,邮件是否会变为已发送状态。
5.消息(Message Went)进入消息请求文件夹(Message Request Folder)
如果您尝试向不在 Facebook 好友列表中的人(a person not on your Facebook friend list)发送消息,他将在特殊的消息请求(Request)文件夹中收到您的消息。除非收件人接受,否则您将无法看到邮件已送达。
如何修复 Facebook 消息已发送(Fix Facebook Message Sent)但未送达(Delivered)
由于故障,Facebook 可能无法传递消息。发生这种情况时,您可以采取几个故障排除步骤。
通常,由于网络延迟和连接请求问题,消息不会立即传递。这可能是互联网连接不佳、Messenger服务器问题或收件人的连接和数据存储空间不足。
尝试执行以下操作来解决消息已(Messages)发送但未送达的问题:
1. 通过网络浏览器登录
选择网络浏览器(web browser)而不是Facebook或Messenger应用程序。您可以使用任何网络浏览器、Chrome、Firefox、Opera或Microsoft Edge。这将使您了解问题是否出在Facebook应用程序上。如果即使通过 Web 浏览器发送消息时问题仍然存在,则问题可能出在收件人方面。
2.重启你的手机
如果您更喜欢三星(Samsung)或 iPhone,有时设备会出现故障。尝试重新启动它。重启手机或 iPad 可以解决部分网络问题。查看Facebook消息状态的问题是否仍然存在。
3. 向好友(Friend)列表
中的其他人发送消息
尝试向其他朋友发送消息,并查看这些消息是否已送达。这将告诉您Facebook(Facebook)服务器、网络是否存在故障,或者主要收件人是否忽略了您的消息。如果其他朋友收到他们的消息没有问题,您将知道问题不在您的最后。也许您需要请人解除对您的阻止。
4. 重新启动您的Facebook或Messenger 应用程序(Messenger App)
如果您发现用于发送消息的应用程序可能存在问题,只需尝试重新启动它即可。有时这足以摆脱基本的故障和错误。您还可以检查设置并清除缓存文件夹和应用程序的数据,以释放手机空间并解决问题。
5.更新或重新安装应用程序
首先更新应用程序。如果这没有帮助,您应该卸载该应用程序并从Apple或Google Play应用程序商店重新下载。您也可以选择安装 messenger lite 而不是完整版。精简版将减轻您的手机不必要的数据,甚至可以更好地工作。
6. 联系 Facebook 支持
如果您尝试了以上所有方法,但您的消息仍未送达,您可能需要联系Facebook团队。但首先,请使用其他方法联系您的朋友,例如WhatsApp或电子邮件,以确认他们没有故意忽略您的消息。
如果您唯一的选择是联系支持人员,请通过您的Facebook帐户进行。转到帮助(Help)和支持,单击报告(Report)问题,然后选择出现问题(Something)选项。
写下您遇到的问题的详细信息,甚至包括您的消息未送达的屏幕截图,然后发送。请注意,Facebook 团队(Facebook Team)最多需要 15 天时间来回复您的报告。
耐心点再试一次
您的Facebook(Facebook)消息已发送但未送达的原因有很多,而解决此问题的方法可能很简单,只要给它一些时间。从您的朋友无视您的信息到 Wi-Fi 连接问题,都可能发生。无论您使用的是 iOS 还是Android设备,消息状态问题都很常见。
Why Facebook Messages Are Sent but Not Delivered (And How to Fix)
Facebook is the largest social media network, with billions of peoрle using it daily. But that doesn’t mean it hаs no issues. Millions of messages are sent through Facebook Messenger each hour, and some glitches are bound to happen. One of the most common complaints is that Facebook messages are sent but not delivered.
In the day and age when we expect our instant messaging with our family and friends to be “instant,” this is a problem. That said, there are many reasons why Facebook messages aren’t delivered, so read on to find out what’s causing the issue and what you can do to fix it.
Why Is My Message Not Delivered?
Before we list all the reasons why a message was sent but not delivered, let’s ensure you understand the message statuses and symbols used by the Facebook messaging app to indicate them. There are four message statuses you should be aware of:
- A plain circle means that your message is in sending status.
- A circle with a blue checkmark means your message has been sent.
- A blue shaded circle with a white checkmark means your message has been delivered.
- The recipient’s profile picture indicates that they read the message you sent.
Now that you understand the message statuses let’s see what the most common reasons for messages not being delivered are:
1. The Receiver Is Ignoring Your Message
Sometimes people are not in the mood to chat. For example, your friend might have seen your message through the notification and decided not to open it. The message status will change to delivered when the recipient opens FB Messenger.
2. The Receiver Deleted the Message
If the recipient saw your message through the notification system or status bar, he might have decided to delete it without actually opening it. Deleting the message without even reading it could be an accident or a sign that the recipient is not interested in chatting with you. This might be why you see the message as sent, but it never got delivered.
3. Your Message Was Marked as Spam
Just as your friend might have accidentally deleted your message, they could have unwillingly marked it as spam. If this happens, your message will remain in sent status and will never be marked as delivered.
4. The Receiver Is Not Logged into Messenger
The recipient simply might be logged out of their Facebook account and Messenger app. If you send him a message that’s not delivered, it might mean he is offline. Have patience and see if the message changes to the delivered status once the recipient logs in.
5. The Message Went to the Message Request Folder
If you are trying to message a person not on your Facebook friend list, he will receive your message in a special Message Request folder. You won’t be able to see the message as delivered unless the recipient accepts it.
How to Fix Facebook Message Sent But Not Delivered
Facebook may not deliver a message due to a glitch. When this happens, there are several troubleshooting steps you can take.
Typically, the message doesn’t get delivered instantly due to some delay in the network and issues with connection requests. It could be a poor internet connection, a Messenger server problem, or a recipient’s connection and lack of data storage space.
Try doing these things to resolve the issue of Messages sent but not delivered:
1. Log in Via Web Browser
Opt for a web browser instead of a Facebook or Messenger app. You can use any web browser, Chrome, Firefox, Opera, or Microsoft Edge. This will get you insight into whether the issue lies with the Facebook app. The issue is probably on the recipient’s side if the problem persists even when sending messages through a web browser.
2. Restart Your Phone
If you prefer a Samsung or iPhone, sometimes a glitch happens with the device. Try to restart it. Rebooting your phone or iPad can solve some of the network issues. See if the problem with Facebook message status continues.
3. Message other People on Your Friend List
Try sending messages to other friends, and see if those messages get delivered. This will tell you if there is a glitch with Facebook servers, network, or the main recipient is ignoring your messages. If other friends receive their messages without problems, you will know the issue is not on your end. Maybe you need to ask someone to unblock you.
4. Restart Your Facebook or Messenger App
If you notice that there could be an issue with the app you are using to send a message, simply try restarting it. Sometimes this is enough to get rid of basic glitches and errors. You can also check the settings and clear the cache folder and the app’s data to free up space on your phone and resolve the issue.
5. Update or Reinstall the App
Update the app first. If this doesn’t help, you should uninstall the app and download it again from the Apple or Google Play app store. You can also opt for installing messenger lite instead of the full version. The lite version will relieve your phone of unnecessary data and might even work better.
6. Contact Facebook Support
If you tried all the above and your messages are still not delivered, you might have to contact the Facebook team. But first, use the alternative method of contacting your friend, such as WhatsApp or email, to confirm that they are not ignoring your messages intentionally.
If your only option is to contact support, do it through your Facebook account. Go to Help & support, click on Report a problem, and select the Something went wrong option.
Write the details of the issue you are having, and even include a screenshot of your messages not being delivered, and send them. Note that it will take the Facebook Team up to 15 days to reply to your report.
Be Patient and Try Again
There are many reasons your Facebook messages are sent but not delivered, and the solution to this problem might be as simple as giving it some time. It can be anything from your friend ignoring your message to the Wi-Fi connection problems. Whether you are using an iOS or Android device, the message status issue is common.