您在 Windows PC 上查找Microsoft 照片(Microsoft Photos)时遇到问题吗?您在“开始”(Start)菜单中找不到它;Windows 搜索(Windows Search)不会显示它;双击图像无法启动它。令人沮丧,对吧?
如果Windows重新启动没有帮助(如果您还没有尝试过),好消息是有多种方法可以让照片应用程序重新(Photos)出现在Windows中。

本教程将指导您通过最有效的方法来修复Windows 11和 10 上的(Windows 11)Microsoft 照片(Microsoft Photos)应用程序丢失问题。
1.确保安装了
照片应用程序(Photos App)
您必须做的第一件事是仔细检查您的Windows计算机上是否安装了“照片”(Photos)应用程序。要做到这一点:
- 通过任务栏或“开始”(Start)菜单打开Microsoft Store。
- 搜索照片(Photos)并在搜索结果中选择该应用程序。
- 如果有“获取”(Get)按钮,请选择它来安装“照片”(Photos)。

如果您看到“打开”按钮,则已安装照片(Photos),但软件问题导致您无法找到或打开它。在这种情况下,请继续执行下面的修复。
2. 重新注册照片应用程序
如果“照片”应用程序已安装但无法在整个(Photos)Windows中显示,请尝试在操作系统中重新注册该应用程序。这涉及通过提升的命令提示符(Command Prompt)控制台运行特定命令。就是这样:
- 打开“开始”(Start)菜单,键入 cmd,然后选择“以管理员身份运行”(Run)。

- 在“用户帐户控制”(User Account Control)弹出窗口
中选择“是” 。(Yes)

- 粘贴以下命令并按Enter键:
PowerShell -ExecutionPolicy Unrestricted -Command “ & {$manifest = (Get-AppxPackage *Photos*).InstallLocation + 'AppxManifest.xml' ; 添加-AppxPackage -DisableDevelopmentMode -Register $manifest}”

3.修复或重置照片应用程序
如果您仍然无法找到和打开“照片”(Photos),则应修复应用程序安装以修复潜在的文件损坏问题。要做到这一点:
- 右键单击(Right-click)“开始”(Start)菜单,然后选择“安装(Install)应用程序”或“应用程序(Apps)和功能”(Features)。

- 向下滚动(Scroll)并选择Microsoft Photos > Advanced选项”。

- 选择修复。

如果修复应用程序没有帮助,请选择“重置”将(Reset)照片(Photos)恢复为出厂默认设置。
4. 运行Windows 应用商店应用疑难解答(Windows Store Apps Troubleshooter)
Windows应用商店应用程序疑难解答可帮助识别和修复(Windows Store Apps)Microsoft Store中的(Microsoft Store)照片(Photos)和其他应用程序的问题。如果问题仍然存在,运行方法如下:
- 右键单击(Right-click)“开始”(Start)菜单并选择“设置”(Settings)。
- (Scroll)向下滚动“系统”(System)部分并选择“故障排除”(Troubleshoot)。如果您要对Windows 10 照片(Photos)应用进行故障排除,请选择“更新(Update)和Recovery > Troubleshoot。

- Select Other/Additional疑难解答。

- 选择Windows 应用商店应用程序(Windows Store Apps),然后选择Run/Run疑难解答程序。

- 等待(Wait)Windows应用商店应用程序(Windows Store Apps)疑难解答程序扫描并修复计算机上的
Microsoft 应用商店应用程序的问题。(Microsoft Store)
5.清除Microsoft Store应用程序缓存(Microsoft Store App Cache)
Microsoft Store缓存损坏会触发(Microsoft Store)Windows 10和 11中本机应用程序的各种问题。如果在尝试其他修复后照片(Photos)仍然丢失,请运行 WSReset 工具(run the WSReset tool)来删除并重建Store缓存。要做到这一点:
- 右键单击(Right-click)“开始”(Start)按钮并选择Windows PowerShell (管理员(Admin))。
- 键入 wsreset.exe 并按 Enter 键。

- 等待(Wait)WSReset工具自行运行。之后 Microsoft Store 应该会自动
打开。(Microsoft Store)
6.卸载并重新安装照片应用程序(Photos App)
以下修复涉及在Microsoft的(Microsoft)PsTools帮助下完全删除并重新安装照片(Photos)应用程序。就是这样:
- (Download PsTools)从 Microsoft 网站
下载 PsTools 。

- 解压(Extract)下载的ZIP文件(右键单击并选择解压(Extract)文件)并将 C:/PSTools 设置为解压目标。

- 打开提升的Windows PowerShell窗口并执行命令:
获取 AppxPackage *照片* | 删除-AppxPackage

- 退出 Windows PowerShell。
- 使用管理权限打开命令提示符(Command Prompt)控制台并运行命令:
C:PSToolsPsExec.exe -sid C:WindowsSystem32cmd.exe

- 命令提示符(Command Prompt)应自动启动一个新窗口。键入以下命令并按Tab 键以使用(Tab)照片(Photos)目录的正确名称完成命令:
rd /s “C:Program Files\WindowsApps\Microsoft.Windows.Photos_

注意:您可能需要反复按Tab 键(Tab),直到看到 x64 作为文件夹名称的一部分,类似于上面的屏幕截图中看到的内容。
- 执行命令并等待PSTools删除Photos。
- 退出(Quit)所有命令提示符(Command Prompt)窗口并重新启动电脑。
- 通过Microsoft Store搜索并重新安装照片(Photos)应用。
7. 运行 SFC 和 DISM 扫描
运行SFC(系统文件检查器)和 DISM(部署映像服务和管理)扫描(SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scan)可以帮助识别和修复损坏的Windows系统文件,从而阻止照片(Photos)应用程序显示。
为此,请打开提升的Windows PowerShell控制台,依次运行以下命令,然后等待每个工具扫描硬盘驱动器的系统分区是否存在问题:
- 证监会/scannow
- DISM.exe /Online/Cleanup-Image /Restorehealth
8. 更新到最新版本(Latest Version)的Windows
安装最新的Windows更新可以解决阻止应用程序正常工作的大量错误和故障。如果Microsoft 照片(Microsoft Photos)应用程序仍然丢失:
- 打开设置。
- 选择 Windows 更新。
- 选择检查更新。

如果有待处理的Windows更新,请选择“下载(Download)并安装”(Install)来安装它们。您必须重新启动计算机才能完成更新。
9. 执行系统还原
如果所有其他方法都失败并且照片(Photos)仍然丢失或无法工作,您必须执行系统还原到应用程序存在且正常运行时的某个点。该过程将从还原点删除更新、应用程序和设置,因此您必须在继续之前
创建重要文件的备份。(create a backup of important files)
当准备好进行系统还原时,您必须:
- 按Windows + R,键入 rstrui,然后选择“确定”。

- (Select Next)在“系统还原”对话框中(System Restore)选择“下一步”。

- 选择一个还原点并选择“下一步”(Next)。

- 选择“扫描(Scan)受影响的程序”(可选)以识别在恢复过程中将受影响的程序,然后选择“完成”(Finish)。

- 等待(Wait)Windows完成自行回滚到还原点。
10. 创建新用户帐户
Windows中的配置文件损坏问题是阻止照片(Photos)等本机程序显示的另一个因素。在Windows(Windows) PC上创建一个新的本地帐户,然后检查是否可以通过这种方式访问该应用程序。
- 打开Windows 设置(Windows Settings)应用程序并选择帐户。
- 选择其他用户。

- 选择添加帐户按钮。

- 按照提示设置帐户 - 您无需输入电子邮件地址或使用Microsoft 帐户(Microsoft Account)登录。

- 打开“开始”(Start)菜单,选择您的个人资料图标,然后登录新帐户。

- 检查新用户帐户中是否可以使用照片应用程序。(Photos)如果是,请考虑将旧的个人资料数据迁移到新帐户(migrating your old profile data to the new account)。之后
您可以删除损坏的配置文件。(delete the corrupt profile)
微软照片应用(Microsoft Photos App):失物招领
当您发现Windows计算机上的(Windows)“照片”(Photos)应用程序丢失时,请不要惊慌。无论是简单地重新注册应用程序还是执行系统恢复或创建新用户帐户等高级故障排除,都有很多选项可以恢复照片(Photos)。在尝试对系统进行重大更改之前,请务必备份重要的照片或文件。
如果上述解决方案均不起作用,您唯一剩下的选择是将Windows 11(factory reset Windows 11)或10 出厂重置为其默认设置(10 to its default settings)。或者,查看我们的第三方 Windows 照片查看器(third-party Windows photo viewers)列表,它们不仅在可用性方面具有优越性,而且还支持更全面的图像格式。
Microsoft Photos App Missing in Windows? 10 Ways to Get It Back
Do you havе trouble locating Microsoft Photos оn your Windowѕ РC? You can’t find it on the Start menu; Windows Search won’t bring it υp; double-clicking an іmage fails to launch it. Frustrating, right?
If a Windows reboot didn’t help (try that if you haven’t already), the good news is that there are several ways to get the Photos app back in Windows.

This tutorial will guide you through the most effective methods to fix the Microsoft Photos app missing issue on Windows 11 and 10.
1. Make Sure the Photos App Is Installed
The first thing you must do is double-check if the Photos app is installed on your Windows computer. To do that:
- Open the Microsoft Store via the taskbar or Start menu.
- Search for Photos and select the app among the search results.
- If there’s a Get button, select it to install Photos.

Photos is already installed if you see an Open button, but a software issue prevents you from locating or opening it. In that case, move on with the fixes below.
2. Re-register the Photos App
If the Photos app is installed but fails to appear throughout Windows, try re-registering the app with the operating system. That involves running a specific command through an elevated Command Prompt console. Here’s how:
- Open the Start menu, type cmd, and select Run as administrator.

- Select Yes on the User Account Control pop-up.

- Paste the following command and press the Enter key:
PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage *Photos*).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

3. Repair or Reset the Photos App
If you still have trouble locating and opening Photos, you should repair the app installation to fix issues with potential file corruption. To do that:
- Right-click the Start menu and select Install apps or Apps and Features.

- Scroll down and select Microsoft Photos > Advanced options.

- Select Repair.

If repairing the app does not help, select Reset to restore Photos to its factory defaults.
4. Run Windows Store Apps Troubleshooter
The Windows Store Apps troubleshooter helps identify and fix issues with Photos and other apps from the Microsoft Store. If the problem persists, here’s how to run it:
- Right-click the Start menu and select Settings.
- Scroll down the System section and select Troubleshoot. If you’re troubleshooting the Windows 10 Photos app, choose Update & Recovery > Troubleshoot.

- Select Other/Additional troubleshooters.

- Select Windows Store Apps and choose Run/Run the troubleshooter.

- Wait until the Windows Store Apps troubleshooter scans and fixes problems with Microsoft Store apps on your computer.
5. Clear the Microsoft Store App Cache
Microsoft Store cache corruption triggers various issues with native apps in Windows 10 and 11. If Photos is still missing after trying other fixes, run the WSReset tool to remove and rebuild the Store cache. To do that:
- Right-click the Start button and select Windows PowerShell (Admin).
- Type wsreset.exe and press Enter.

- Wait until the WSReset tool runs itself. The Microsoft Store should automatically open after that.
6. Uninstall and Reinstall the Photos App
The following fix involves completely removing and reinstalling the Photos app with the help of PsTools from Microsoft. Here’s how:
- Download PsTools from the Microsoft website.

- Extract the downloaded ZIP file (right-click and select Extract files) and set C:/PSTools as the extraction destination.

- Open an elevated Windows PowerShell window and execute the command:
Get-AppxPackage *photos* | Remove-AppxPackage

- Exit Windows PowerShell.
- Open a Command Prompt console with administrative privileges and run the command:
C:\PSTools\PsExec.exe -sid C:\Windows\System32\cmd.exe

- The Command Prompt should automatically launch a new window. Type the following command and press Tab to complete it with the correct name for the Photos directory:
rd /s “C:\Program Files\WindowsApps\Microsoft.Windows.Photos_

Note: You may have to press Tab repeatedly until you see x64 as part of the folder name, similar to what you see in the screenshot above.
- Execute the command and wait until PSTools removes Photos.
- Quit all Command Prompt windows and restart your PC.
- Search for and reinstall the Photos app via the Microsoft Store.
7. Run SFC and DISM Scan
Running an SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scan can help identify and fix corrupt Windows system files preventing the Photos app from showing up.
To do that, open an elevated Windows PowerShell console, run the following commands one after the other, and wait until each tool scans the hard drive’s system partition for issues:
- sfc /scannow
- DISM.exe /Online /Cleanup-Image /Restorehealth
8. Update to the Latest Version of Windows
Installing the latest Windows updates resolves loads of bugs and glitches preventing applications from working correctly. If the Microsoft Photos app is still missing:
- Open Settings.
- Select Windows Update.
- Select Check for Updates.

If there are pending Windows updates, select Download and Install to install them. You must restart your computer to finalize the updates.
9. Perform a System Restore
If all else fails and Photos is still missing or not working, you must perform a system restore to a point when the app is present and functioning correctly. The procedure removes updates, apps, and settings from the restore point, so you must create a backup of important files before proceeding.
When ready to move with a system restore, you must:
- Press Windows + R, type rstrui, and select OK.

- Select Next on the System Restore dialog.

- Pick a restore point and select Next.

- Select Scan for affected programs (optional) to identify programs that will be affected during the restoration process, and choose Finish.

- Wait until Windows finishes rolling itself back to the restore point.
10. Create New User Account
Profile corruption issues in Windows are another factor preventing native programs like Photos from showing up. Create a new local account on your Windows PC and check if you can access the app that way.
- Open the Windows Settings app and select Accounts.
- Select Other users.

- Select the Add account button.

- Work through the prompts to set up the account—you do not have to enter an email address or sign in with a Microsoft Account.

- Open the Start menu, select your profile icon, and log into the new account.

- Check if the Photos app is available within the new user account. If it is, consider migrating your old profile data to the new account. You can delete the corrupt profile after that.
Microsoft Photos App: Lost and Found
When you notice the Photos app has gone missing from your Windows computer, don’t panic. Whether it’s simply re-registering the app or performing advanced troubleshooting like a system restore or creating a new user account, there are plenty of options to get Photos back. Just be sure to back up important photos or files before attempting significant changes to your system.
If none of the solutions above work, your only remaining option is to factory reset Windows 11 or 10 to its default settings. Alternatively, check our list of third-party Windows photo viewers that are not only superior in terms of usability but also support a more comprehensive range of image formats.