除了学习如何制作Dalgona 咖啡(Dalgona coffee)、磨练我们的房屋维护(house maintenance)技能以及在这段锁定期(2020 年)寻找有趣的新方法来打发时间之外,我们还把大量时间花在了 video conferencing platforms/applications.虽然Zoom获得了最多的行动,但Microsoft Teams已成为失败者,许多公司一直依靠它来远程完成工作。
Microsoft Teams除了允许标准的群聊(group chat)、视频和语音通话(voice call)选项外,还捆绑了许多其他有趣的功能。该列表包括共享文件和协作处理文档、集成第三方插件(以避免在需要时最小化Teams)等功能。Microsoft还用Teams 插件(Teams add-in)替换了Outlook中的 Skype 插件(Skype add-in),以及因此,Teams已成为以前依赖Skype for Business的公司的首选(Business)通信应用程序(communication app)。
虽然令人印象深刻,但Teams 应用(Teams app)确实时不时会遇到一些问题,例如相机(Camera)无法在 Teams 上运行。用户最常遇到的问题之一是麦克风(Microphone)无法在Teams 视频或语音通话(Teams video or voice call)中运行。该问题源于应用程序设置或Windows设置的错误配置,可以在几分钟内轻松修复。下面是六种不同的解决方案,您可以尝试让您的麦克风(Microphone working)在Teams 应用程序(Teams application)中工作。
修复 Microsoft Teams 麦克风无法在 Windows 10 上运行的问题(Fix Microsoft Teams Microphone Not Working on Windows 10)
有多种原因可能会促使您的麦克风(Microphone)在团队通话中表现不佳。首先,您需要确保麦克风(Microphone)功能正常。为此,请将麦克风(Microphone)连接到另一台设备(您的手机(mobile phone)也可以使用)并尝试呼叫某人;如果他们能够大声而清晰地听到您的声音,则麦克风(Microphone)确实可以工作,您可以放心,不会产生新的费用。您还可以尝试使用任何其他需要从麦克风(Microphone)输入的应用程序,例如Discord或其他视频通话程序,并检查它是否在那里工作。
另外,您是否尝试过简单地重新启动应用程序或将麦克风拔出(Microphone out)然后重新插入?我们知道你做到了,但确认一下也无妨。计算机(Computer)用户也可以尝试将麦克风(Microphone)插入另一个端口(CPU上的那个)。如果麦克风(Microphone)上有静音按钮,请检查它是否被按下,并确认您没有在应用程序调用(application call)时不小心将自己静音。有时,如果您在通话过程中连接麦克风, Teams可能无法检测到您的麦克风。(Microphone)先连接麦克风(Microphone),然后拨打/加入通话。
一旦您确定麦克风(Microphone)工作正常并尝试了上述快速修复,我们就可以转移到软件方面(software side)并确保一切都正确配置。
方法 1:确保选择了正确的麦克风(Microphone)
如果您有多个麦克风连接到您的计算机,应用程序很可能会错误地选择错误的一个。因此,当您用麦克风在肺顶部说话时,应用程序正在寻找另一个麦克风上的输入。为确保选择正确的麦克风(Microphone):
1. 启动Microsoft Teams 并向(Microsoft Teams and place)同事或朋友发起视频通话。(video call)
2. 单击视频通话工具栏上的(video call toolbar and select) 三个水平点( three horizontal dots) ,然后选择显示设备设置(Show device settings)。
3. 在下面的边栏中,检查是否将正确的麦克风设置为输入设备。(check if the correct Microphone is set as the input device.)如果不是,请展开Microphone下拉列表并选择所需的Microphone。
选择所需的麦克风(Microphone)后,对着它说话,然后检查下拉菜单下方的蓝色虚线是否移动。如果是这样,您可以关闭此选项卡并(遗憾地)返回您的工作电话(work call),因为麦克风(Microphone)不再在Teams中失效。
方法 2:检查应用程序和麦克风权限(Check App & Microphone Permissions)
在执行上述方法时,一些用户可能无法在下拉选择列表(selection list)中找到他们的麦克风。如果应用程序无权使用连接的设备,则会发生这种情况。授予Teams必要的权限:
1. 单击团队(Teams)窗口右上角的个人资料图标(profile icon),然后从随后的列表中选择(corner and select)设置 。(Settings )
2. 跳转到权限 (Permission )页面。
3. 在这里,检查是否允许应用程序访问您的媒体设备(相机(Camera)、麦克风(Microphone)和扬声器)。单击(Click)切换开关以启用(toggle switch to enable access)访问。
您还需要检查您的计算机麦克风(computer microphone)设置并验证第三方应用程序是否可以使用它。一些用户出于隐私考虑禁用了麦克风访问,但随后忘记在需要时重新启用它。(microphone access)
1. 按Windows 键调(Windows key)出开始菜单并单击(Start menu and click)齿轮图标(cogwheel icon)启动Windows 设置(launch Windows Settings)。
2. 点击隐私(Privacy)。
3. 在导航列表中的(navigation list)应用权限(App Permission)下,单击麦克风(Microphone)。
4. 最后,确保 允许应用程序访问您的麦克风的( Allow apps to access your Microphone)拨动开关(toggle switch) 设置 为On。
5. 在右侧面板上进一步向下滚动,找到Teams并检查它是否可以使用麦克风(Microphone)。您还需要启用“允许桌面应用程序访问您的麦克风”(‘Allow desktop apps to access your microphone’)。
方法 3:验证是否在 PC 设置中启用 了麦克风(Microphone)
继续检查清单,验证连接的麦克风(Microphone)是否已启用。如果不是,你将如何使用它?如果连接了多个麦克风,我们还需要确保将所需的麦克风(Microphone)设置为默认输入设备。(default input device)
1. 打开Windows 设置(Windows Settings)(Windows 键 + I)并单击系统(System)。
2. 使用左侧的导航菜单,移动到(navigation menu)声音 (Sound )设置页面。
注意:(Note:)您也可以通过右键单击任务栏上的扬声器图标(Speaker icon),然后选择打开声音设置来访问(Open Sound Settings)声音(Sound Settings)设置。
3. 现在,在右侧面板上,单击输入下的管理声音设备(Manage Sound Devices)。
4. 在输入(Input) 设备(Devices)部分下,检查麦克风的状态。
5. 如果它被禁用,单击麦克风(Microphone)以展开子选项并通过单击启用 (Enable )按钮将其激活。
6. 现在,返回主声音(Sound)设置页面并找到 测试麦克风( Test your Microphone) 仪表。直接对着麦克风(Microphone)说话(Speak something),然后检查仪表是否亮起。
方法 4:运行麦克风疑难解答(Microphone Troubleshooter)
这些是您可以检查和更正以使麦克风(Microphone)在Teams中工作的所有设置。如果麦克风(Microphone)仍然无法操作,您可以尝试运行内置麦克风疑难解答(microphone troubleshooter)。疑难解答程序将自动诊断并修复任何问题。
要运行麦克风疑难解答(microphone troubleshooter) -(– Head)返回声音(Sound)设置(Windows Settings > System > Sound),在右侧面板上向下滚动以找到疑难解答(Troubleshoot)按钮,然后单击它。确保单击“输入”部分下的“疑难解答”按钮,因为输出设备((Troubleshoot button under the Input section)扬声器和耳机(speaker & headsets))也有单独的疑难解答程序。
如果疑难解答程序确实发现任何问题,它会通知您其状态(已修复或未修复)。关闭故障排除窗口(troubleshooting window)并检查您是否能够解决Microsoft Teams 麦克风(Microsoft Teams Microphone)无法正常工作的问题。
方法 5:更新音频驱动程序
这一次,我们再次听说损坏和过时的驱动程序可能会导致连接的设备出现故障。驱动程序是外部硬件设备(hardware device)用来与操作系统(operating system)通信的软件文件。如果您遇到任何硬件设备(hardware device)问题,您的第一反应应该是更新相关驱动程序,因此更新音频驱动程序并检查麦克风问题(microphone issue)是否得到解决。
1. 按Windows 键(Windows key)+ R 启动运行命令(Run command)框,键入devmgmt.msc,然后单击确定打开设备管理器(Device Manager)。
2.首先(First),通过单击右侧的箭头展开音频(Audio)输入和输出——右键单击麦克风(Microphone)并选择更新驱动程序(Update Driver)。
3. 在以下窗口中,选择自动搜索驱动程序(Search Automatically for drivers)。
4. 此外,扩展声音(Sound)、视频和游戏控制器并更新您的声卡驱动程序(update your audio card drivers)。
重新启动你的电脑,看看你是否能够修复麦克风无法解决 Microsoft Teams 问题。(fix the Microphone not working on Microsoft Teams issue.)
方法 6:Reinstall/Update Microsoft Teams
最后,如果上述任何方法都没有解决麦克风不工作的问题,您应该尝试完全重新安装 Microsoft Teams。(try reinstalling Microsoft Teams altogether.)该问题完全有可能是由于固有的错误引起的,并且开发人员已经在最新版本中修复了它。重新安装(Reinstalling)还有助于更正任何可能已损坏的Teams相关文件。(Teams)
1.通过在运行命令(Run command)框或开始菜单搜索栏中(start menu search bar)键入control 或 control panel来启动(control or control panel)控制面板(Control Panel)。
2. 单击程序和功能(Programs & Features)。
3. 在以下窗口中,找到 Microsoft Teams(单击名称列(Name column)标题以按字母顺序排序并更轻松地查找程序),右键单击它,然后选择卸载(Uninstall)。
4. 将出现要求确认(requesting confirmation)操作的弹出窗口。再次单击(Click)卸载 (Uninstall )以删除 Microsoft Teams。
5.启动(Fire)您喜欢的网络浏览器(web browser),访问Microsoft Teams并下载桌面安装文件(installation file)。
6. 下载后,单击 .exe 文件(click on the .exe file)打开安装向导,按照屏幕上的所有说明重新安装 Teams。( follow all the on-screen instructions to re-install Teams.)
推荐的:(Recommended:)
- 什么是Microsoft Teams Together 模式(Microsoft Teams Together Mode)?
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让我们知道上述哪种方法可以帮助您修复 Microsoft Teams Microphone 在 Windows 10 上无法正常工作的问题(fix Microsoft Teams Microphone not working issue on Windows 10)。如果您的麦克风仍然表现不佳,请让您的队友尝试其他协作平台(collaboration platform)。一些流行的替代方案是Slack、Google Hangouts、Zoom、Skype for Business、Facebook的Workplace。
Fix Microsoft Teams Microphone Not Working on Windows 10
Αpart frоm learning how to makе Dalgona coffee, honing our house maintenance skills, and finding аmusing new ways to pass the time in this lockdown period (2020), we also have been spеnding a lot of our time on video conferencing platforms/applications. While Zoom has been getting the most action, Microsoft Teams has emerged as the underdog, and many companies have been relying on it to get work done remotely.
Microsoft Teams, apart from allowing the standard group chat, video, and voice call options, also bundles in a number of other interesting features. The list includes the ability to share files and collaborate on documents, integrate third-party addons (to avoid minimizing Teams when their need arises), etc. Microsoft has also replaced the Skype add-in found in Outlook with Teams add-in, and therefore, Teams has become the go-to communication app for companies that relied on Skype for Business previously.
While impressive, Teams app does experience some problems every now and then such as Camera not working on Teams.. One of the more frequently encountered issues by users is the Microphone not working on a Teams video or voice call. The issue stems from the misconfiguration of application settings or Windows settings and can be easily fixed in a couple of minutes. Below are six different solutions you can try to get your Microphone working in the Teams application.
Fix Microsoft Teams Microphone Not Working on Windows 10
There are multiple reasons that might be prompting your Microphone to misbehave on a team’s call. Firstly, you need to make sure that the Microphone is functional. To do this, connect the Microphone to another device (your mobile phone works too) and try calling someone; if they are able to hear you loud and clear, the Microphone does work, and you can rest assured of no new expenses. You can also try using any other application that requires input from the Microphone, for example, Discord or a different video calling program, and check if it works there.
Also, did you try simply restarting the application or plugging the Microphone out and back in again? We know you did, but it doesn’t hurt to confirm. Computer users may also try plugging the Microphone to another port (the one present on the CPU). If there is a mute button on the Microphone, check if it is pressed and confirm that you haven’t accidentally muted yourself on the application call. Sometimes, Teams may fail to detect your Microphone if you connect it while in the middle of a call. To connect the Microphone first and then place/join a call.
Once you have established that the Microphone works just fine and have tried the above quick fixes, we can move to the software side of things and ensure everything is properly configured.
Method 1: Ensure the correct Microphone is selected
If you have multiple microphones connected to your computer, it is quite possible for the application to select the wrong one mistakenly. So while you are speaking at the top of your lungs in a microphone, the application is looking for input on another microphone. To ensure the correct Microphone is selected:
1. Launch Microsoft Teams and place a video call to a colleague or a friend.
2. Click on the three horizontal dots present on the video call toolbar and select Show device settings.
3. In the following sidebar, check if the correct Microphone is set as the input device. If it isn’t, expand the Microphone drop-down list and select the desired Microphone.
Once you select the desired Microphone, speak into it, and check if the dashed blue bar below the drop-down menu moves. If it does, you can close this tab and (sadly) get back to your work call as the Microphone is no longer dead in Teams.
Method 2: Check App & Microphone Permissions
While executing the above method, a few users might not be able to find their Microphone in the drop-down selection list. This occurs if the application does not have permission to use the connected device. To grant Teams the necessary permissions:
1. Click on your profile icon present at the Teams window’s top-right corner and select Settings from the ensuing list.
2. Hop over to the Permission page.
3. Here, check if the application is allowed access to your media devices (Camera, Microphone, and speaker). Click on the toggle switch to enable access.
You will also need to check your computer microphone settings and verify if third-party applications can use it. Some users disable microphone access out of concern for their privacy but then forget to re-enable it when required.
1. Press the Windows key to bring up the Start menu and click on the cogwheel icon to launch Windows Settings.
2. Click on Privacy.
3. Under App Permission in the navigation list, click on the Microphone.
4. Finally, ensure the toggle switch for Allow apps to access your Microphone is set to On.
5. Scroll down further on the right-panel, locate Teams, and check if it can use the Microphone. You also need to enable ‘Allow desktop apps to access your microphone’.
Method 3: Verify if the Microphone is enabled in PC settings
Continuing with the checklist, verify if the connected Microphone is enabled. If it isn’t, how are you going to use it? We will also need to make sure the desired Microphone is set as the default input device if there are multiple microphones connected.
1. Open Windows Settings (Windows key + I) and click on System.
2. Using the navigation menu on the left, move to the Sound settings page.
Note: You can also access Sound Settings by right-clicking on the Speaker icon on the taskbar and then selecting Open Sound Settings.
3. Now, on the right-panel, click on Manage Sound Devices under Input.
4. Under the Input Devices section, check the status of your Microphone.
5. If it’s disabled, click on the Microphone to expand sub-options and activate it by clicking on the Enable button.
6. Now, head back to the main Sound settings page and locate the Test your Microphone meter. Speak something directly into the Microphone and check if the meter lights up.
Method 4: Run the Microphone Troubleshooter
Those were all the settings you could have checked and corrected to get the Microphone to work in Teams. If the Microphone still refuses to operate, you can try running the built-in microphone troubleshooter. The troubleshooter will automatically diagnose and fix any issues.
To run the microphone troubleshooter – Head back to Sound settings (Windows Settings > System > Sound), scroll down on the right panel to find the Troubleshoot button, and click on it. Make sure you click on the Troubleshoot button under the Input section as there is a separate troubleshooter available for output devices (speaker & headsets) as well.
If the troubleshooter does find any issues, it will inform you about the same with its status (fixed or unfixed). Close the troubleshooting window and check if you’re able to resolve the Microsoft Teams Microphone not working issue.
Method 5: Update Audio Drivers
We have heard this time, and again that corrupted and outdated drivers can cause a connected device to malfunction. Drivers are software files that external hardware devices use to communicate with the operating system. If you ever face any issues with a hardware device, your first instinct should be to update the associated drivers, so update the audio drivers and check if the microphone issue gets resolved.
1. Press Windows key + R to launch the Run command box, type devmgmt.msc, and click on Ok to open Device Manager.
2. First, expand Audio inputs and outputs by clicking on the arrow to its right—Right-click on Microphone and select Update Driver.
3. In the following window, select Search Automatically for drivers.
4. Also, expand Sound, video, and game controllers and update your audio card drivers.
Restart your PC and see if you’re able to fix the Microphone not working on Microsoft Teams issue.
Method 6: Reinstall/Update Microsoft Teams
Finally, if the microphone not working issue wasn’t fixed by any of the above methods, you should try reinstalling Microsoft Teams altogether. It is entirely possible that the issue is caused due to an inherent bug, and the developers have already fixed it in the latest release. Reinstalling will also help correct any Teams associated files that may have gone corrupt.
1. Launch Control Panel by typing control or control panel in either the Run command box or the start menu search bar.
2. Click on Programs & Features.
3. In the following window, find Microsoft Teams (click on the Name column header to sort things alphabetically and make looking for a program easier), right-click on it, and select Uninstall.
4. A pop-up requesting confirmation on the action will arrive. Click on Uninstall again to remove Microsoft Teams.
5. Fire up your preferred web browser, visit Microsoft Teams, and download the installation file for desktop.
6. Once downloaded, click on the .exe file to open the installation wizard, follow all the on-screen instructions to re-install Teams.
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Let us know which one of the above methods helped you fix Microsoft Teams Microphone not working issue on Windows 10. If your Microphone is still acting difficult, ask your teammates to try another collaboration platform. A few popular alternatives are Slack, Google Hangouts, Zoom, Skype for Business, Workplace from Facebook.