Netflix不易出现故障，但与任何在线服务一样，可能会出现技术问题。为了帮助您诊断问题并了解究竟出了什么问题，Netflix会在每次故障时显示错误代码。
由于与 Web 浏览器相关的问题，错误代码M7353-5101是您会遇到的更常见的错误之一。幸运的是，它也是更容易修复的错误之一。以下是克服Netflix上的(Netflix)M7353-5101错误的最佳方法。
M7353-5101 错误(M7353-5101 Error)的可能原因是什么？
M73535101错误代码提示浏览器存在(M73535101)问题。对浏览器中的确切问题进行故障排除稍微困难一些。
扩展是众所周知的罪魁祸首以及过时的浏览器组件。很少是由更高级的东西引起的错误，例如代理服务器故障或与第三方防病毒应用程序的冲突。
有时擦除浏览器缓存可以解决问题，甚至只是重新启动计算机。
修复 1：禁用浏览器扩展
M7353-5101错误的最常见原因是浏览器扩展冲突。每当您遇到此错误时，请禁用所有浏览器加载项。
虽然停用浏览器上安装的所有扩展程序可能看起来太多，但有必要正确诊断问题。您不必永久取消浏览器上的所有插件。Netflix再次运行后，再次开始启用浏览器扩展，一次一个。
这将使您将罪魁祸首归零，您可以轻松地从 Chrome 卸载它(which you can easily uninstall from Chrome)。
- 要在Google Chrome(Google Chrome)中禁用扩展程序，请打开右上角的三点菜单，然后选择更多工具 >扩展程序(Extensions)。您也可以在地址栏中输入 chrome://extensions 并按 Enter。
- 这将显示浏览器上安装的扩展列表。您可以使用蓝色切换轻松禁用其中任何一个。
如果禁用扩展不能解决问题，您可以将其排除为原因并移至其他修复程序。
修复 2：删除Cookie(Delete Cookies)并清除(Clear)缓存(Cache)
修复此Netflix(Netflix)错误（以及一般的浏览器错误）的第二种简单方法是清除浏览器上的所有 cookie(clear all cookies on your browser)。这基本上会将浏览器重置为其默认行为，消除由于选择错误的设置而导致的任何挥之不去的问题。
您当然需要再次登录您的Netflix帐户，因为清除 cookie 会清除浏览器中的所有用户数据。无需清除所有 cookie - 只需擦除Netflix的缓存就足够了。
- 要清除Chrome浏览器上的所有 cookie 和缓存，请打开三点菜单并导航至更多工具 > 清除浏览数据选项。或者，您可以使用键盘快捷键Ctrl + Shift + Del。
- 您现在可以选择时间范围，以及指定要删除的数据。一旦您满意地从浏览器中清除信息，请点击清除数据按钮。(Clear Data)
在 Mac 上清除缓存(steps to clear the cache on a Mac)的步骤有些不同。然而，在大多数情况下，所有浏览器的设置中都有一个清除浏览数据的选项。
修复 3：重新启动计算机
(Stupid)尽管听起来很愚蠢，但重新启动计算机确实可以解决许多问题。由于内存缓存被清除，许多错误通常是暂时的，并且在您关闭计算机后就会消失。
系统设置的大多数更改在您重新启动之前也不会生效，这使其成为安装新更新或驱动程序后的必要步骤。
修复 4：更新浏览器
由于M7353-5101 Netflix错误代码是由浏览器问题引起的，因此必须使您的网络浏览器保持最新(keeping your web browser up-to-date)。
过时的网络浏览器可能无法正确支持浏览器扩展，从而产生冲突，导致 Netflix 的视频播放出现问题。较旧的浏览器版本也错过了随着时间的推移推出的错误修复和补丁，使它们更容易出现问题。
现在在大多数情况下，浏览器设置为自动更新，因此您无需执行任何操作。但如果您不确定，您始终可以手动强制更新(force an update manually)。
- 您可以通过下拉三点菜单并选择帮助(Help)> 关于Google Chrome来查看(Google Chrome)Google Chrome中的当前版本。
- 谷歌浏览器(Google Chrome)现在将自动检查更新并安装它们。您将在窗口中看到当前版本号，以及Chrome是最新的消息。
修复 5：尝试不同的浏览器
切换网络浏览器比以往任何时候都容易。所有主流浏览器都允许您从任何浏览器导入书签和其他用户数据，从而实现无缝传输。使用Google Chrome(Google Chrome)尤其容易，尤其是当您正在迁移到基于 Chromium 的浏览器（如Mozilla Firefox ）时。
这使您可以回避任何浏览器问题并在新浏览器上观看Netflix而不会出现任何错误。(Netflix)如果问题仍然存在，您可以排除网络浏览器是罪魁祸首并尝试其他修复。
修复 6：禁用代理服务器
代理服务器是保护您的在线通信和确保最大隐私的好方法，但它也可能导致问题。由于所有网络流量都通过代理服务器进行路由，因此服务器中的任何故障都会转化为流问题。
对于Netflix流媒体，即使是最小的打嗝也会阻止播放正常运行。这就是为什么建议在遇到任何互联网问题时禁用代理服务器，无论是(disable your proxy server)Netflix还是其他问题。VPN也可能导致类似问题，在遇到Netflix错误
时应暂时禁用。
修复 7：关闭第三方防病毒软件(Third-Party Antivirus Software)
第三方防病毒应用程序因引发误报和干扰合法软件的功能而臭名昭著。无论您是在玩视频游戏还是只是浏览互联网，安全软件经常会产生冲突。
如果您的防病毒应用程序一直在运行，请考虑将其关闭，至少暂时关闭。不用担心安全问题——只要您在杀毒软件关闭时不下载任何新文件，您的计算机将保持无病毒状态。
观看完 Netflix(Netflix)后，您始终可以再次启用防病毒软件，但这并不是一个方便的解决方案。如果您确实发现您的防病毒软件干扰了Netflix的运行，请尝试切换到其他防病毒软件提供商，或者与您遇到问题的当前提供商联系。
修复 8：更新 Google Chrome 的Widevine 内容解密模块(Widevine Content Decryption Module)
DRM（数字版权管理(Digital Rights Management)）可能会导致许多问题。由于其高度安全的加密，视频 DRM(Video DRM)尤其容易遇到麻烦。大多数优质视频流媒体服务（如Netflix）实施某种形式的视频DRM以防止盗版。解密此类内容需要专门的模块。
Google Chrome和所有相关的浏览器（包括Firefox、Opera和Android OS常用浏览器）都配备了Widevine 内容解密模块(Widevine Content Decryption Module)。简单(Simply)来说，该模块负责解密和播放受 DRM 保护的视频，例如Netflix。
通常，更新浏览器本身就足以使其所有组件保持最新，但如果您遇到麻烦，您可以随时手动更新Widevine Decryption Module。
- (Enter)在Chrome的新标签的地址栏中(Chrome)输入chrome://components/ 。这将打开Google Chrome(Google Chrome)的组件列表。
- 现在只需向下滚动，直到找到Widevine 内容解密模块(Widevine Content Decryption Module)（通常靠近底部），然后选择检查(Check)更新。谷歌浏览器(Google Chrome)现在会将模块更新到最新版本。
修复 9：断开辅助显示器(Disconnect Secondary Displays)
第二台显示器是提高工作效率的好方法，因为您可以在一个屏幕上浏览信息，同时实际在另一个屏幕上工作。但是在两个显示器之间切换有时会导致操作系统出现问题，从而使视觉内容更难正确呈现。
Netflix错误M7353-5101也可能是由于次要显示器配置不正确(an incorrectly configured secondary display)造成的。在这些情况下，最好的方法是完全禁用第二台显示器并重新正确设置。
修复 10：更新 Windows
Windows 更新经常被吹捧为解决任何计算机问题的万灵药，这是有充分理由的。缺少关键的错误修复和驱动程序更新可能会导致您的 PC 上出现罕见的错误。
因此，当所有其他方法都失败时，看看Windows 更新(Windows Update)是否可以修复Netflix错误可能是个好主意。每个版本的Microsoft Windows都设置为自动更新。但万一你的更新卡住了或者你故意禁用了自动更新，你应该确保手动安装最新的 Windows 10 或 Windows 11 更新。
- 要检查Windows 更新(Windows Updates)，请打开开始菜单(Start Menu)并选择齿轮图标。
- 这将打开Windows 设置(Windows Settings)。选择 Windows Update(Select Windows Update)，您将能够看到您的计算机的更新状态。您可以检查更新或安装任何可用的更新包。
修复 Netflix 错误代码 M7353-5101(Fix Netflix Error Code M7353-5101)的最佳方法是什么？
在大多数情况下，M73535101 Netflix错误是由干扰的浏览器扩展引起的。简单地(Simply)禁用所有浏览器加载项通常是解决此问题的最佳方法。清除缓存并删除Netflix cookie 也是一个好主意，可以修复任何小的配置错误。
但是，当该基本修复无法解决您的问题时，您需要更深入地挖掘。更新是您的下一站 - 尝试更新您的网络浏览器、Widevine 内容模块(Widevine Content Module)，最后是您的Windows安装。重新启动计算机，一切都应该正常工作。
如果尝试观看Netflix电视节目仍然给您M73535101错误代码，则您正在处理一个更不常见的问题。它可能是辅助显示器、第三方防病毒工具，甚至是您的代理服务器。尝试禁用这些高级功能，让Netflix再次顺利运行。
10 Best Ways to Fix Netflix Error Code M7353-5101
Netflix іsn’t prone tо failurеs, but like any online sеrvіce, technical issues can occur. To help yоu diagnose the problem and undеrstand what exаctly has gone wrong, Netflix dіsplays error codes with every breakdown.
The error code M7353-5101 is one of the more common errors you will come across thanks to issues related to your web browser. It is fortunately also one of the easier errors to fix. Here are the best methods for overcoming the M7353-5101 error on Netflix.
What Are the Possible Causes of the M7353-5101 Error?
The M73535101 error code hints at a problem with the browser. Troubleshooting the exact problem in the browser is slightly more difficult.
Extensions are well-known culprits along with outdated browser components. Rarely is the error caused by something more advanced, like a malfunctioning proxy server or a conflict with a third-party antivirus application.
Sometimes wiping the browser cache fixes the issue, or even just restarting the computer.
Fix 1: Disable Browser Extensions
The most common cause for the M7353-5101 error is a conflicting browser extension. Whenever you run into this error, disable all browser add-ons.
While deactivating all extensions installed on your browser might seem too much, it is necessary to properly diagnose the issue. You don’t have to permanently do away with all of the addons on your browser. Once Netflix is running again, start enabling the browser extensions again, one at a time.
This will let you zero in on the culprit, which you can easily uninstall from Chrome.
- To disable extensions in Google Chrome, open the three-dot menu from the top right, and select More tools > Extensions. You can also type chrome://extensions in the address bar and press enter.
- This will display a list of extensions installed on your browser. You can easily disable any of them with the blue toggle.
In case disabling extensions does not solve the problem, you can rule this out as a cause and move to other fixes.
Fix 2: Delete Cookies and Clear the Cache
The second easy way to fix this Netflix error (and browser errors in general) is to clear all cookies on your browser. This basically resets the browser to its default behavior, removing any lingering issues due to an incorrectly chosen setting.
You will of course need to login into your Netflix account again, as clearing the cookies erases all user data from the browser. There is no need to clear all cookies – simply wiping the cache for Netflix should be enough.
- To clear all cookies and cache on Chrome browser, open the three-dot menu and navigate to More tools > Clear browsing data option. Alternatively, you can use the keyboard shortcut Ctrl + Shift + Del.
- You can now select a time range, as well as specify which data is to be removed. Hit the Clear Data button once you are satisfied to clear the information from the browser.
The steps to clear the cache on a Mac are a bit different. For the most part, however, all browsers have an option in their settings to clear browsing data.
Fix 3: Restart the Computer
Stupid as it may sound, restarting your computer does fix many issues. Many errors are often temporary and go away once you shut down the computer since the memory cache gets wiped.
Most changes to system settings also do not take effect until you restart, making it a necessary step after installing a new update or drivers.
Fix 4: Update the Browser
As the M7353-5101 Netflix error code is due to browser issues, keeping your web browser up-to-date is a must.
An outdated web browser might not be able to properly support browser extensions, creating conflicts that lead to issues with Netflix’s video playback. Older browser versions also miss out on bug fixes and patches rolled out over time, making them more vulnerable to problems.
Now in most cases, the browser is set to auto-update, so you don’t need to do anything. But in case you are not sure, you can always force an update manually.
- You can check the current version in Google Chrome by bringing down the three-dot menu and selecting Help > About Google Chrome.
- Google Chrome will now automatically check for updates and install them. You will see the current version number in the window, along with a message that Chrome is up to date.
Fix 5: Try a Different Browser
Switching web browsers is easier than ever. All major browsers allow you to import bookmarks and other user data from any browser, making the transfer seamless. It is particularly easy with Google Chrome, especially if you are migrating to a Chromium-based browser like Mozilla Firefox.
This lets you sidestep any browser issues and watch Netflix without any errors on the new browser. If the issue still persists, you can rule out the web browser as the culprit and try other fixes.
Fix 6: Disable Proxy Server
A proxy server is a great way to secure your online communications and ensure maximum privacy, but it can also cause issues. As all network traffic is routed through the proxy server, any fault in the server translates to streaming problems.
And for Netflix streaming, even the smallest hiccup can prevent the playback from functioning properly. This is why it is recommended to disable your proxy server when facing any internet issues, be it with Netflix or something else. A VPN can also cause similar issues and should be temporarily disabled when facing Netflix errors.
Fix 7: Turn Off Third-Party Antivirus Software
Third-party antivirus apps are notorious for raising false positives and interfering with the functioning of legitimate software. Whether you are playing video games or just browsing the internet, security software can often create conflicts.
If you have an antivirus application running all time, consider turning it off, at least temporarily. Don’t worry about security – as long as you don’t download any new files while the antivirus is down, your computer will remain virus free.
You can always enable your antivirus again after you are done watching Netflix, though that is hardly a convenient solution. If you do find your antivirus interfering with running Netflix, try switching to a different antivirus provider or reach out to the current one with your problem.
Fix 8: Update Google Chrome’s Widevine Content Decryption Module
DRM (Digital Rights Management) can cause many issues. Video DRM is especially prone to run into trouble, thanks to its highly-secure encryption. Most premium video streaming services like Netflix implement some form of video DRM to prevent piracy. Decrypting such content requires a specialized module.
Google Chrome and all related browsers (including Firefox, Opera, and Android OS stock browser) come equipped with the Widevine Content Decryption Module. Simply put, the module is responsible for decrypting and playing DRM-protected videos, such as Netflix.
Normally, updating the browser itself is enough to keep all of its components up to date, but in case you are running into trouble, you can always manually update just the Widevine Decryption Module.
- Enter chrome://components/ in the address bar of a new tab in Chrome. This will open a list of components of Google Chrome.
- Now just scroll down until you find the Widevine Content Decryption Module (usually near the bottom) and select Check for update. Google Chrome will now update the module to its latest version.
Fix 9: Disconnect Secondary Displays
A second monitor is a great way to boost productivity, as you can browse information on one screen while actually working on another. But juggling between two displays can occasionally cause issues for the operating system, making it harder for visual content to render properly.
The Netflix error M7353-5101 can also be caused due to an incorrectly configured secondary display. The best approach in these cases is to disable the second monitor entirely and correctly set it up again.
Fix 10: Update Windows
Windows Updates are often touted as a cure-all pill for any computer issue, and with good reason. Missing critical bug fixes and driver updates can cause rare errors to crop up on your PC.
So when all else fails, it might be a good idea to see if a Windows Update can fix the Netflix error. Every version of Microsoft Windows is set to update itself automatically. But in case your updates are stuck or you have deliberately disabled automatic updates, you should make sure to manually install the latest Windows 10 or Windows 11 update.
- To check for Windows Updates, open the Start Menu and select the gear icon.
- This opens the Windows Settings. Select Windows Update, and you will be able to see the update status of your computer. You can check for updates or install any available update packages.
What is the Best Way to Fix Netflix Error Code M7353-5101?
In a majority of cases, the M73535101 Netflix error is caused by an interfering browser extension. Simply disabling all browser add-ons is usually the best way to overcome this issue. Clearing the cache and deleting Netflix cookies is also a good idea, fixing any minor configuration errors.
But when that basic fix fails to solve your problem, you need to dig deeper. Updates are your next stop – try updating your web browser, the Widevine Content Module, and finally your Windows installation. Restart your computer, and everything should work properly.
If trying to watch Netflix TV shows still gives you the M73535101 error code, you are dealing with a more uncommon issue. It could be a secondary display, a third-party antivirus tool, or even your proxy server. Try disabling these advanced features to get Netflix to work smoothly again.
