在两种不同的情况下,您可能会遇到错误代码 0x80070490。首先,当您尝试将您的Gmail帐户添加到您设备上的邮件(Mail)应用程序时,将显示一条错误消息,如出现问题。我们找不到您的设置。错误代码:0x80070490。(Something went wrong. We couldn’t find your settings. Error code: 0x80070490. )两个重要的Windows更新服务,即系统组件存储 (System Component Store )或 基于组件的服务 (CBS) 控制所有 Windows 更新操作,如果其中有任何损坏的文件,您将面临错误代码(Component-Based Servicing (CBS)control all the Windows update operations, and if there are any corrupt files in them, you will face the error code )0x80070490。此错误代码在将您的操作系统从Windows 7和 Windows 8.1 升级到Windows 10时很常见。此外,如果您从以下网站购买任何应用程序或游戏MS Store,您可能会遇到此错误。因此,如果您也面临同样的问题,那么本指南将帮助您修复错误代码 0x80070490 Windows 10。
如何修复 Windows 10 中的错误代码 0x80070490(How to Fix Error Code 0x80070490 in Windows 10)
触发错误代码 0x80070490 Windows 10的几个原因。下面列出了几个重要的原因。
- 阻止最新更新的第三方防病毒软件(Antivirus)
- (Corrupt)基于组件的服务(Servicing)( CBS ) 或 系统组件存储中的(System Component Store)损坏文件。
- 损坏的注册表项值
- 基本服务未运行
注意:(Note: )虽然本文主要介绍了与Windows更新问题触发的错误代码 0x80070490 有关的故障排除方法,但也讨论了一些方法来修复尝试将Gmail帐户添加到邮件应用程序时出现的错误代码。因此(Hence),无论何时遇到此错误,无论触发它的原因如何,您都可以遵循所有这些方法。
在接下来的部分中,我们编制了一个可以帮助您修复错误的方法列表。遵循它们以获得最佳结果。
方法 1:运行 Windows 更新疑难解答(Method 1: Run Windows Update Troubleshooter)
运行Windows 更新疑难解答(Windows Update Troubleshooter)将解决您 PC 中的任何更新故障,此方法不仅适用于Windows 7,也适用于Windows 8.1。
1. 同时按下Windows + I keys打开设置(Settings)。
2. 单击左侧窗格中的疑难解答(Troubleshoot)菜单。
3. 现在,选择Windows 更新(Windows Update)并单击运行疑难解答(Run the troubleshooter)。
4. 您的 PC 将进行筛选过程。等待(Wait)故障排除程序检测到问题(detect problems)。
5. 如果发现任何问题,请单击应用此修复程序(Apply this fix )并按照后续提示中的说明进行操作。
6. 最后,在应用并修复所有问题后重新启动您的 PC 。(restart your PC)
方法 2:创建新帐户(Method 2: Create New Account)
要修复错误代码 0x80070490,请尝试创建一个具有管理权限的新本地帐户并将所有文件移至该帐户。这是如何做到的。
1. 按Windows 键(key)并键入命令提示符(command prompt),然后单击以管理员身份运行(Run as administrator)。
2. 现在,单击以管理员身份运行(Run as administrator )选项以打开具有管理权限的命令提示符。
3. 在这里,输入以下命令并按Enter 键(Enter key)。
net user administrator /active:yes
4. 现在,从当前帐户退出并使用登录屏幕上创建的新管理员帐户再次登录。
5.在这里,将旧帐户中的所有文件和文件夹移动到新帐户并删除旧帐户。
6. 最后,在新创建的帐户中添加一个Microsoft 帐户(Microsoft account),然后检查您是否再次遇到错误代码。现在必须修复它。
另请阅读:(Also Read:) 修复 Windows 10 更新卡住或冻结(Fix Windows 10 Update Stuck or Frozen)
方法 3:运行 SFC 和 DISM 扫描(Method 3: Run SFC and DISM Scans)
Windows 10 用户可以通过运行系统文件检查器(System File Checker)来自动扫描和修复他们的系统文件。此外,它是一个内置工具,可让用户删除文件并修复错误。然后,按照下面提到的步骤来实现它。
1.以管理员身份启动命令提示符。(Command Prompt)
2. 键入sfc /scannow命令并按Enter 键(Enter key)。
3. 等待Verification 100 % completed 声明。
完成后,以正常模式启动 PC,然后检查问题是否已解决。如果没有,请按照以下步骤操作。
4. 按照上面的说明启动命令提示符(Command Prompt)。
5. 一一键入以下命令,然后按 Enter 键(Enter key)。
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
6.最后,等待进程运行成功,关闭窗口。
方法 4:暂时禁用第三方防病毒软件(如果适用)(Method 4: Disable Third-Party Antivirus Temporarily (If Applicable))
您的防病毒套件可能存在任何技术故障,或者可能阻止您的计算机升级到其最新版本。如果是这样,请尝试暂时禁用 PC 中的第三方防病毒程序以解决问题,如下所述。
1. 导航到任务栏中的防(Taskbar )病毒图标(Antivirus icon)并右键单击它。
2. 现在,选择Avast shields 控制(Avast shields control )选项。
3.根据您的方便选择选项。( option)
4. 确认屏幕上显示的提示。
另请阅读:(Also Read:) 修复 Windows 更新错误 0x800704c7(Fix Windows Update Error 0x800704c7)
方法 5:确保所有基本 Windows 服务都在运行(Method 5: Ensure All Essential Windows Services are Running)
要修复错误代码 0x80070490 Windows 10,请检查BITS(后台智能传输服务(Background Intelligent Transfer Service))、加密(Cryptographic)、MSI 安装程序(MSI Installer)和Windows 更新(Windows Update) 服务(Services)等所有基本服务是否正在运行。这是如何做到的。
1. 同时Windows + R keys运行(Run)对话框。
2. 输入services.msc 并单击 OK打开Services程序。
3. 现在,在服务(Services)窗口中,向下滚动并一一搜索BITS、加密、MSI 安装程序和 Windows 更新服务( BITS, Cryptographic, MSI Installer, and the Windows Update Services),然后单击它。
4. 现在,单击属性(Properties),如下图所示。
注意:(Note:)您也可以双击Windows 服务(Windows Services )以打开“属性(Properties)”窗口。
5. 现在,将启动类型(Startup type)设置为自动(Automatic),如下所示。如果服务(Service)状态不是Running,则单击Start按钮。
注意:(Note:)如果服务状态(Service status)为Running,请先停止一段时间再重新启动。
6. 最后,单击应用,(Apply, )然后单击确定(OK )以保存更改。
方法六:重启 Windows 更新服务(Method 6: Restart Windows Update service)
有时,您可以通过手动重新启动Windows 更新服务(Windows Update Service)来修复错误代码 0x80070490 。然后,按照以下说明实施相同的操作。
1. 同时Windows + R keys运行(Run )对话框。
2. 输入services.msc并单击 OK启动服务(Services)窗口。
3. 现在,向下滚动并右键单击Windows Update。
4. 在这里,如果当前状态显示正在运行(Running),请单击停止(Stop )。
注意:(Note:)如果当前状态不是Running,您可以跳过该步骤。
5.您将收到提示,Windows正在尝试停止本地计算机上的以下服务...(Windows is attempting to stop the following service on Local Computer…) 等待(Wait)提示完成。大约需要 3 到 5 秒。
6. 现在,通过同时单击Windows + E keys 打开文件资源管理器(File Explorer )。
7. 导航到以下路径(path)。
C:\Windows\SoftwareDistribution\DataStore
8. 现在,通过同时按Control+ A 键选择所有文件和文件夹,然后右键单击空白区域。
9. 现在,导航到以下路径,(path, )并删除(Delete )下载(Downloads)位置中的所有文件,如前面步骤中所述。
C:\Windows\SoftwareDistribution\Download
10. 现在,返回服务(Services )窗口并右键单击Windows 更新。(Windows Update.)
11. 在这里,选择开始(Start )选项,如下图所示。
12. 您将收到提示Windows 正在尝试在本地计算机上启动以下服务...(Windows is attempting to start the following service on Local Computer…) 等待(Wait)3 到 5 秒,然后关闭“服务”窗口(Services window)。
另请阅读:(Also Read:) 如何在 Windows 10 中启用 Telnet(How to Enable Telnet in Windows 10)
方法 7:调整邮件和日历应用程序设置(仅限邮件)(Method 7: Tweak Mail & Calendar App Settings (Mail only))
如果您在尝试添加Gmail帐户时遇到错误代码 0x80070490,请按照以下故障排除步骤操作。否则,您可以跳过此方法。
方法 7A:更新邮件和日历应用程序(Method 7A: Update Mail & Calendar App)
1.通过在开始菜单中搜索来启动(Start menu)Microsoft Store。
2. 现在,单击右上角的三点图标(three-dotted icon),然后选择下载和更新(Downloads and updates )选项,如下所示。
3. 现在,单击列表中的邮件和日历(Mail and Calendar )并检查更新。
4. 如果有可用更新,请按照屏幕上的说明(on-screen instructions)更新您的应用,否则,请跳至此方法的下一步。
方法 7B:设置日历(Method 7B: Set Up Calendar )
您必须自定义一些电子邮件设置或添加新帐户才能修复邮件中的错误。这是如何做到的。
1. 启动日历(Calendar )并通过单击齿轮图标(gear icon )导航到设置(Settings ),如下所示。
2. 在这里,在设置(Settings )窗口中,单击如图所示的管理帐户(Manage Accounts )。
3. 现在,单击添加帐户(Add account )并按照屏幕上的说明设置新帐户。
最后,等待邮件数据同步,如果您再次遇到错误代码,请检查邮件设置。
另请阅读:(Also Read:) 修复 Windows 更新错误 0x80070005(Fix Windows Update Error 0x80070005)
方法 7C:重置邮件和日历应用程序(Method 7C: Reset Mail & Calendar App)
如果以上两个选项都不起作用,请按照以下步骤操作:
1. 按Windows 键(Windows key),键入应用程序和功能(apps and features),然后单击打开(Open)。
2. 在列表中键入并搜索邮件和日历(Mail and Calendar)并选择它。
3. 现在,单击上面突出显示的高级选项。(Advanced options )
4. 在这里,向下滚动设置(Settings)列表并单击重置(Reset )按钮。
5. 接下来,再次单击“重置(Reset )”按钮确认提示。
等待(Wait),重新启动应用程序并检查错误代码是否消失。
方法 8:从注册表中删除用户 ID 存储缓存(Method 8: Delete User ID Store Cache from Registry)
有时,您可以通过从注册表中删除损坏的用户 ID 存储缓存来修复错误。这可以在点击中实现,并且您可以非常轻松地做到这一点,如下所示。
1. 同时按下Windows + R 键打开(R keys)运行(Run)对话框。
2. 键入regedit并单击 OK按钮打开注册表编辑器(Registry Editor)。
3.在注册表编辑器(Registry Editor)中导航到以下路径(path)。
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore
4. 现在,右键单击文件夹,如S-1-5-21-2759370688-1630912525-2594222386-7192或S-1-5-21-3740399313-2812186609-3929373113-1001并选择删除(Delete )选项,如图所示.
5. 最后,重新启动计算机并检查您是否已修复错误代码 0x80070490 问题。
另请阅读:(Also Read:) 修复等待安装的 Windows 10 更新(Fix Windows 10 Update Pending Install)
方法9:重置电脑(Method 9: Reset PC)
请按照以下步骤重置 PC。
注意:(Note: )重置 PC 将清除设备中的所有数据。因此(Hence),建议在执行此操作之前创建备份。
1. 同时按下Windows + I keys 打开设置(Settings)。
2. 现在,向下滚动列表并选择更新和安全(Update & Security)。
3. 现在,从左窗格中选择恢复选项,然后单击右窗格中的(Recovery )开始(Get started )。
4. 现在,从重置此 PC(Reset this PC )窗口中选择一个选项。
-
保留我的文件(Keep my files )选项将删除应用程序和设置,但保留您的个人文件。
- “删除所有内容( Remove everything )”选项将删除您的所有个人文件、应用程序和设置。
5. 最后,按照屏幕上的说明(on-screen instructions)完成重置过程。
如果您尝试了上述所有方法并且没有得到任何修复,您可以执行系统还原(perform a system restore)。
受到推崇的:(Recommended:)
我们希望本指南对您有所帮助,您可以修复Windows 10中的错误代码 0x80070490( error code 0x80070490)。让我们知道哪种方法最适合您。此外,如果您对本文有任何疑问/建议,请随时将它们放在评论部分。
Fix Error Code 0x80070490 in Windows 10
Υou may facе the error code 0x80070490 in twо different scenarios. Firstly, when yoυ try to add your Gmail account tо the Maіl app on your device, an error message will be disрlayed as Something went wrong. We couldn’t find your settings. Error code: 0x80070490. The two important Windows update services, namely System Component Store or Component-Based Servicing (CBS)control all the Windows update operations, and if there are any corrupt files in them, you will face the error code 0x80070490. This error code is common when upgrading your OS from Windows 7 and Windows 8.1 to Windows 10. Furthermore, if you buy any app or game from MS Store, you may face this error. So, if you are also facing the same problem, then this guide will help you fix error code 0x80070490 Windows 10.
How to Fix Error Code 0x80070490 in Windows 10
Several reasons trigger error code 0x80070490 Windows 10. A few significant reasons are listed below.
- Third-party Antivirus preventing the latest update
- Corrupt files in Component-Based Servicing (CBS) or System Component Store.
- Corrupt registry key values
- Essential services not running
Note: Although this article mainly deals with troubleshooting methods concerned for error code 0x80070490 triggered from Windows update issues, a few methods are also discussed to fix the error code raised when you try to add your Gmail account to the mail app. Hence, you may follow all of these methods whenever you face this error, irrespective of the reason that triggers it.
In the upcoming section, we have compiled a list of methods that will help you fix error. Follow them in order to attain the best results.
Method 1: Run Windows Update Troubleshooter
Running the Windows Update Troubleshooter will resolve any update glitches in your PC, and this method is applicable not only for Windows 7 but also for Windows 8.1.
1. Press the Windows + I keys simultaneously to open the Settings.
2. Click on the Troubleshoot menu in the left pane.
3. Now, select Windows Update and click on Run the troubleshooter.
4. Your PC will undergo a screening process. Wait for the troubleshooter to detect problems.
5. If any issue is found, click on Apply this fix and follow the instructions given in the successive prompts.
6. Finally, restart your PC once all the issues are applied and fixed.
Method 2: Create New Account
To fix the error code 0x80070490, try creating a new local account with administrative privileges and move all your files to it. Here is how to do it.
1. Hit the Windows key and type command prompt and click on Run as administrator.
2. Now, click on the Run as administrator option to open a command prompt with administrative privileges.
3. Here, type the below command and hit Enter key.
net user administrator /active:yes
4. Now, sign out from the current account and log in again with the new administrator account created on the log-on screen.
5. Here, move all the files and folders from your old account to the new account and delete the old account.
6. Finally, add a Microsoft account to the new account created and check if you face the error code again. It must be fixed now.
Also Read: Fix Windows 10 Update Stuck or Frozen
Method 3: Run SFC and DISM Scans
Windows 10 users can automatically scan and repair their system files by running System File Checker. In addition, it is a built-in tool that lets the user delete files and fix the error. Then, follow the below-mentioned steps to implement the same.
1. Launch the Command Prompt as administrator.
2. Type sfc /scannow command and hit Enter key.
3. Wait for the Verification 100 % completed statement.
Once done, boot your PC in normal mode, and check if the issue is resolved now. If not, then follow the steps below.
4. Launch Command Prompt as instructed above.
5. Type the following commands one by one and hit Enter key.
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
6. Finally, wait for the process to run successfully and close the window.
Method 4: Disable Third-Party Antivirus Temporarily (If Applicable)
Your antivirus suite might have any technical glitches, or may be preventing your computer from upgrading to its latest version. If so, try to disable third-party antivirus programs in your PC temporarily to fix the problem, as discussed below.
1. Navigate to the Antivirus icon in the Taskbar and right-click on it.
2. Now, select the Avast shields control option.
3. Choose the option according to your convenience.
4. Confirm the prompt displayed on the screen.
Also Read: Fix Windows Update Error 0x800704c7
Method 5: Ensure All Essential Windows Services are Running
To fix error code 0x80070490 Windows 10, check if all essential services like BITS (Background Intelligent Transfer Service), Cryptographic, MSI Installer, and the Windows Update Services are running. Here is how to do it.
1. Launch the Run dialog box by hitting Windows + R keys simultaneously.
2. Type services.msc and click OK to open the Services program.
3. Now, in the Services window, scroll down and search for BITS, Cryptographic, MSI Installer, and the Windows Update Services one by one and click on it.
4. Now, click on Properties as depicted in the below picture.
Note: You can also double-click on Windows Services to open the Properties window.
5. Now, set the Startup type to Automatic, as shown below. If the Service status is not Running, then click on the Start button.
Note: If the Service status is Running, Stop it for a while and start it again.
6. Finally, click on Apply, then OK to save the changes.
Method 6: Restart Windows Update service
Sometimes, you could fix error code 0x80070490 by manually restarting the Windows Update Service. Then, follow the below instructions to implement the same.
1. Open the Run dialog box by hitting Windows + R keys together.
2. Type services.msc and click OK to launch the Services window.
3. Now, scroll down and right-click on Windows Update.
4. Here, click on Stop if the current status displays Running.
Note: If the current status is not Running, you can skip the step.
5. You will receive a prompt, Windows is attempting to stop the following service on Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.
6. Now, open the File Explorer by clicking Windows + E keys together.
7. Navigate to the following path.
C:\Windows\SoftwareDistribution\DataStore
8. Now, select all the files and folders by pressing Control+ A keys together and right-click on the empty space.
9. Now, navigate to the following path, and Delete all the files in the Downloads location as mentioned in the previous steps.
C:\Windows\SoftwareDistribution\Download
10. Now, go back to the Services window and right-click on the Windows Update.
11. Here, select the Start option as depicted in the below picture.
12. You will receive a prompt Windows is attempting to start the following service on Local Computer… Wait for 3 to 5 seconds and close the Services window.
Also Read: How to Enable Telnet in Windows 10
Method 7: Tweak Mail & Calendar App Settings (Mail only)
If you face the error code 0x80070490 when you try to add your Gmail account, follow the below troubleshooting steps. Else, you may skip this method.
Method 7A: Update Mail & Calendar App
1. Launch Microsoft Store by searching it in the Start menu.
2. Now, click on the three-dotted icon at the top right corner and select Downloads and updates option as shown below.
3. Now, click on Mail and Calendar in the list and check for updates.
4. If an update is available, follow the on-screen instructions to update your app else, skip to the next step in this method.
Method 7B: Set Up Calendar
You have to customize a few email settings or add a new account to fix the error in the mail. Here is how to do it.
1. Launch Calendar and navigate to Settings by clicking on the gear icon as shown below.
2. Here, in the Settings window, click on Manage Accounts as depicted.
3. Now, click on Add account and follow the on-screen instructions to set up a new account.
Finally, wait until the mail data syncs and check the mail settings if you face the error code again.
Also Read: Fix Windows Update Error 0x80070005
Method 7C: Reset Mail & Calendar App
If the above two options didn’t work, then follow the steps below:
1. Press the Windows key, type apps and features and click on Open.
2. Type and search Mail and Calendar in the list and select it.
3. Now, click on Advanced options as highlighted above.
4. Here, scroll down the Settings list and click on the Reset button.
5. Next, confirm the prompt by clicking on the Reset button again.
Wait, re-launch the app and check if the error code has vanished or not.
Method 8: Delete User ID Store Cache from Registry
Sometimes, you can fix the error by deleting the corrupt user ID store cache from the registry. This can be implemented within clicks, and you can do it very easily, as shown below.
1. Open the Run dialog box by hitting the Windows + R keys together.
2. Type regedit and click the OK button to open Registry Editor.
3. Navigate to the following path in Registry Editor.
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore
4. Now, right-click on the folders something like S-1-5-21-2759370688-1630912525-2594222386-7192 or S-1-5-21-3740399313-2812186609-3929373113-1001 and select the Delete option as depicted.
5. Finally, restart the computer and check if you have fixed error code 0x80070490 issue.
Also Read: Fix Windows 10 Update Pending Install
Method 9: Reset PC
Follow the below-mentioned steps to reset the PC.
Note: Resetting the PC will clear all the data from your device. Hence, it is advised to create a backup before doing so.
1. Press the Windows + I keys together to open Settings.
2. Now, scroll down the list and select Update & Security.
3. Now, select the Recovery option from the left pane and click on Get started in the right pane.
4. Now, choose an option from the Reset this PC window.
-
Keep my files option will remove apps and settings but keeps your personal files.
- The Remove everything option will remove all your personal files, apps, and settings.
5. Finally, follow the on-screen instructions to complete the reset process.
If you tried all of the methods above and didn’t get any fix, you can perform a system restore.
Recommended:
We hope that this guide was helpful and you could fix error code 0x80070490 in Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.