^{(SoftThinks Agent Service)}戴尔公司在多台^{(Dell Inc)}戴尔^(Dell)台式机和笔记本电脑中集成了SoftThinks 代理服务。这个后台实用程序的主要功能是定期存储所有文件和程序。它与Dell DataSafe Local Backup捆绑包或Dell Back and Recovery一起提供独家备份服务。该服务已被证明是许多以前版本的Windows^(Windows)最有前途的备份服务之一，并帮助用户在出现任何问题时恢复系统。然而，很少有用户抱怨SoftThinks 代理服务^{(SoftThinks Agent Service)}导致他们的系统变慢并消耗大量CPU不必要的资源。如果您也面临同样的问题，那么您来对地方了！我们提供了一个完美的指南来帮助您解决SoftThinks 代理服务的高磁盘和^{(SoftThinks Agent Service)}CPU使用率问题。

如何在 Windows 10 中修复 SoftThinks 代理服务的高 CPU 使用率^{(How to Fix SoftThinks Agent Service High CPU Usage in Windows 10)}

由于创建了备份文件，您的大量磁盘空间被破坏了，因此，由于SoftThinks 代理服务^{(SoftThinks Agent Service)}的复杂性，您的系统性能变得很差。即使您结束任务，它也会由于默认计时器或其中隐藏的触发器而自动重新启动。因此，有时您可能会面临 100% 的磁盘使用率，这让大多数用户感到恼火。这篇文章确实会帮助您通过各种详细的方法为您解决问题。但在此之前，让我们看看什么是SoftThinks 代理服务^{(SoftThinks Agent Service)}？

什么是 SoftThinks 代理服务？^{(What is SoftThinks Agent Service?)}

您可以在任务管理器^{(Task Manager)}中找到SoftThinks 代理服务^{(SoftThinks Agent Service)}，因为该过程称为SftService.exe。这就像创建一个系统还原点，将备份所有文件和程序以备将来使用。因此，如果出现任何问题，您可以将系统恢复到崩溃时的最后工作状态。以下是关于上述问题的几点。

• 每当您的计算机从睡眠^(Sleep)或休眠^{(Hibernation)}模式唤醒时，戴尔备份实用程序服务都会复制系统的所有文件和程序。^(Dell)
• 您的系统不需要此备份实用程序的任何物理窗口；因此它在SftService.exe的进程中运行。
• 有时，如果您的系统过时或当前版本的操作系统与进程不兼容，您可能会面临SoftThinks 代理服务^{(SoftThinks Agent Service)}100% 的磁盘使用情况。
• 在这种情况下，您至少会面临SoftThinks 代理服务^{(SoftThinks Agent Service)}80% 的磁盘使用率。
• 您可能在启动程序中找不到此文件，因为这是一项服务。您可以在系统服务下找到它。

许多用户抱怨由于SoftThinks 代理服务导致^{(SoftThinks Agent Service)}CPU和磁盘使用率过高，他们的系统冻结了大约 10 分钟到 3 小时。它会非常快地耗尽您的电池，并使您的系统无法使用。此问题可能会消失一段时间，但当您从睡眠^(Sleep)或休眠^{(Hibernation)}模式重新启动系统时，您可能会再次遇到此问题。

现在，您对什么是SoftThinks 代理服务^{(SoftThinks Agent Service)}有了清晰的认识和答案？在下一节中，您将了解如何禁用SoftThinks 代理服务^{(SoftThinks Agent Service)}。继续阅读以了解更多信息！

如何禁用 SoftThinks 代理服务^{(How to Disable SoftThinks Agent Service)}

是的，您可以安全地从系统中禁用它，而不会影响计算机的功能。这不是您系统的必备程序，它一直在增加CPU和磁盘资源。如前所述，您将面临系统冻结和电池耗尽问题。

尽管戴尔^(Dell)已经发布了几个更新来解决这个问题，但许多用户认为这个备份实用程序是一项永远被禁用的服务。因此^(Hence)，您可能不需要SftService.exe作为系统中的强制进程。您可以使用控制面板中的^{(Control Panel)}备份和还原^{(Backup and Restore )}设置来代替此备份实用程序。这是如何做到的。

1. 通过在搜索菜单中键入来启动控制面板^{(Control Panel )}并将查看方式^{(View by )}选项设置为小图标^{(Small icons)}。

2. 现在，单击备份和恢复（版本）^{(Backup and Restore (version) )}并按照屏幕上的说明在需要时恢复您的系统。

不过，如果您想继续使用戴尔^(Dell)备份实用程序，请尝试下载戴尔备份和恢复 (DBAR) 应用程序^{(Dell Backup and Recovery (DBAR) Application)}的更新版本。另一方面，如果您决定从系统中删除该实用程序，请遵循本文中讨论的即将到来的方法。

本节汇总了从您的系统中安全禁用SoftThinks 代理^{(SoftThinks Agent)}服务的方法列表。^(Service)阅读^(Read)并实施它们以找到最佳结果。在进入更复杂的方法之前，不要忘记重新启动系统，因为有时它可以解决问题，而无需执行风险和冗长的方法。

方法一：禁用 SoftThinks 代理服务^{(Method 1: Disable SoftThinks Agent Service)}

您可以通过从“服务^(Services)”窗口禁用SoftThinks 代理服务^{(SoftThinks Agent Service)}启动过程来停止它。当然，您的文件不会被更改，但您仍然可以停止其服务以防止CPU和磁盘使用率过高。这是如何做到的。

1. 同时按下Windows + R keys启动 运行^{(Run )}对话框。

2.  按如下 方式键入services.msc ，然后单击“^{(services.msc)}确定^(OK)”打开“服务^(Services)”应用程序。

3. 现在，在服务^(Services)窗口中，向下滚动并右键单击SoftThinks 代理服务^{(SoftThinks Agent Service)}选项，然后单击属性^(Properties)，如下图所示。

4. 现在，将启动类型^{(Startup type)}设置为已禁用^(Disabled)。

注意：^{(Note: )}如果服务状态^{( Service status)}为正在运行^(Running)，请停止它以终止SoftThinks 代理服务^{(SoftThinks Agent Service)}进程。

6. 最后，单击应用^(Apply) > OK 以保存更改。

方法 2：使用 Advanced SystemCare PRO Tool^{(Method 2: Use Advanced SystemCare PRO Tool)}

由于任务管理器中^{(Task Manager)}SftService.exe进程的持续运行，您可能会面临CPU使用率过高的问题。在这种情况下，您可以使用Advanced SystemCare^{(Advanced SystemCare)}对进程执行实时扫描。借助此工具，您可以自动关闭SftService.exe等高^{(SftService.exe)}CPU资源消耗的进程。这是如何做到的。

1. 访问IObit Advanced SystemCare PRO 网站^{(IObit Advanced SystemCare PRO website)}并单击下载免费扫描^{(Download a Free Scan )}选项以开始下载过程。

2. 现在，导航到我的下载并按照屏幕上的说明安装可执行文件。

3. 在这里，右键单击屏幕右下角的程序图标，然后选择^{(Program icon)}打开性能监视器^{(Open Performance Monitor )}选项，如下图所示。

4. 现在，单击性能监视器上的右箭头按钮。^{(right-arrow )}

5. 现在，切换到磁盘选项卡^{(Disk tab )}并单击窗口左下角的加速图标。^(Speed)在这里，像SoftThinks Agent Service 这样的CPU使用率高^(CPU)的进程将通过加速进程而被杀死。^{(SoftThinks Agent Service will be killed by speeding up the process.)}

现在，消耗大量CPU资源的^(CPU)SoftThinks Agent Service将被Advanced SystemCare工具自动停止。

因此，您已从系统中完全卸载此服务。在下一节中，您将学习如何解决Windows 10系统中的高CPU使用率问题。

另请阅读：^{(Also Read:)} 修复 .NET 运行时优化服务高 CPU 使用率^{(Fix .NET Runtime Optimization Service High CPU Usage)}

方法 3：禁用 SuperFetch (SysMain)^{(Method 3: Disable SuperFetch (SysMain))}

名为SysMain^(SysMain)（以前称为SuperFetch）的内置功能改进了应用程序和Windows的启动时间。但是系统的程序并没有从这个特性中受益。相反，增加了后台活动，您的系统的执行速度将相对降低。这些Windows服务会吃掉你的CPU资源，通常建议在你的系统中禁用SuperFetch 。

1. 打开“运行”^(Run)对话框并输入services.msc，然后按Enter 键^{( Enter key)}打开“服务^(Services)”窗口。

2. 现在，向下滚动并右键单击SysMain，然后单击属性^(Properties)选项。

3.在这里，在常规^{(General )}选项卡中，从下拉菜单中将启动类型^{(Startup type )}设置为已禁用，如下所示。^{(Disabled )}

5. 最后，单击确定^{(OK )}保存更改。

CPU使用率将大幅下降，并且您有一个固定的高CPU使用率问题。

方法四：禁用后台智能传输服务^{(Method 4: Disable Background Intelligent Transfer Service)}

1. 按照方法 1^{(Method 1)}中的步骤 1 和 2^{(steps 1 and 2)}启动“运行”^(Run)对话框并打开“服务^(Services)”窗口。

2. 现在，向下滚动屏幕，右键单击后台智能传输服务，^{(Background Intelligent Transfer Service, )}然后单击属性^(Properties)选项。

3.在这里，在常规^{(General )}选项卡中，从下拉菜单中将启动类型^{(Startup type )}设置为已禁用，如下所示。^{(Disabled )}

4. 最后，单击确定^{(OK )}保存更改。

现在检查SoftThinks 代理服务^{(SoftThinks Agent Service)}高CPU 使用率^{(CPU Usage)}问题是否已修复。

另请阅读：^{(Also Read:)} 如何修复音频服务未运行 Windows 10^{(How to Fix The Audio Service is Not Running Windows 10)}

方法 5：禁用 Windows 搜索服务^{(Method 5: Disable Windows Search Service)}

1.从运行^(Run)对话框启动服务窗口。^(Services)

2. 现在，向下滚动屏幕并右键单击Windows Search Service，然后单击属性^(Properties)。

3.在这里，在常规^{(General )}选项卡中，从下拉菜单中将启动类型^{(Startup type )}设置为已禁用，如下所示。^{(Disabled )}

5. 最后，单击确定^{(OK )}保存更改。

方法 6：更新 Windows^{(Method 6: Update Windows)}

如果您没有通过上述方法获得任何修复，那么您的系统中可能存在错误的可能性很小。安装新更新将帮助您修复系统中的错误。因此^(Hence)，请始终确保您使用更新版本的系统。否则，系统中的文件将与SftService.exe^{(SftService.exe )}不兼容，导致CPU使用率过高。阅读我们关于如何下载和安装 Windows 10 最新更新^{(How to Download and Install Windows 10 Latest Update)}的指南以更新您的系统。

另请阅读： ^{(Also Read: )}修复 DISM 主机服务进程 CPU 使用率过高^{(Fix DISM Host Servicing Process High CPU Usage)}

方法 7：卸载戴尔备份实用程序^{(Method 7: Uninstall Dell Backup Utility)}

如果您不需要此戴尔^(Dell)备份实用程序，您可以使用以下步骤将其卸载。

1. 按Windows 键^{( Windows key)}，键入应用程序和功能^{(apps and features)}，然后单击打开^(Open)。

3. 在列表中键入并搜索Dell Backup and Recovery 或 Dell DataSafe Local Backup 或 AlienRespawn 并选择它。

4. 最后，点击卸载^(Uninstall)。

5、如果程序已从系统中删除，您可以再次搜索确认。您将收到一条消息：我们在此处找不到任何可显示的内容。仔细检查您的搜索条件^{(We couldn’t find anything to show here. Double check your search criteria)}。

6.重新启动^{(Restart )}系统并检查是否已从系统中完全卸载备份实用程序。

方法 8：运行恶意软件扫描^{(Method 8: Run Malware Scan)}

您可以运行恶意软件或病毒^(Virus)扫描来修复高磁盘和CPU使用率问题。很少有程序可以帮助您克服这种恶意软件。而且，这些反恶意软件程序会定期扫描您的系统并保护您的系统。因此，为避免CPU使用率过高的问题，请在系统中运行任何病毒扫描并检查问题是否已解决。阅读我们关于如何在我的计算机上运行病毒扫描的指南？^{(How do I Run a Virus Scan on my Computer?)}扫描过程完成后，Windows Defender 将删除所有病毒和恶意软件程序。^{(Windows Defender)}

另请阅读：^{(Also Read:)} 如何修复 hkcmd 高 CPU 使用率^{(How to Fix hkcmd High CPU Usage)}

方法 9：执行系统还原^{(Method 9: Perform System Restore)}

更常见的是，您可能会在Windows^(Windows)更新后面临SoftThinks代理服务高CPU和磁盘使用率。如果您遇到此问题，则可以将系统恢复到以前的版本。

注意^(Note)：在执行以下步骤之前，请在安全模式下启动系统。有时由于系统错误和驱动程序错误，您通常无法运行系统还原。在这种情况下，以安全模式启动系统，然后执行系统还原。阅读如何在 Windows 10 中启动到安全模式。^{(how to boot to safe mode in Windows 10.)}

1.在Windows搜索栏中键入cmd ，然后单击^(cmd)以管理员身份运行^{(Run as administrator)}选项，如下图所示。

2. 键入rstrui.exe命令并按Enter 键^{(Enter key)}。

3. 现在，屏幕上会弹出系统还原窗口。^{(System Restore )}在这里，单击下一步，^{(Next, )}如下图所示。

4. 最后，单击“完成^{(Finish )}”按钮确认还原点。

系统将恢复到以前的状态，现在检查问题是否已解决。

受到推崇的：^{(Recommended:)}

• 修复 Fallout 4 脚本扩展器在 Windows 10 上不起作用^{(Fix Fallout 4 Script Extender Not Working on Windows 10)}
• 如何阻止 Windows 10 请求权限^{(How to Stop Windows 10 From Asking Permission)}
• 修复 Windows 10 上的应用程序中发生未处理的异常^{(Fix Unhandled Exception Has Occurred in Your Application on Windows 10)}
• 修复 Windows 10 中的 WaasMedicSVC.exe 高磁盘使用率^{(Fix WaasMedicSVC.exe High Disk Usage in Windows 10)}

我们希望本指南对您有所帮助，您可以修复Windows 10上的^{(Windows 10)}SoftThinks 代理服务^{(SoftThinks Agent Service)}高CPU使用率。让我们知道哪种方法最适合您。此外，如果您对本文有任何疑问/建议，请随时将它们放在评论部分。

Fix SoftThinks Agent Service High CPU Usage in Windows 10

SoftThinks Agent Service iѕ incorporated іn multiple Dell desktоps and laptops by Dell Inc. The primary funсtion of this back utilitу is to store all the files and programs periodicallу. Іt is hеld up with Dell DataSafe Local Backup bundle or Dell Back and Recovery for their exclusive backup servicеs. This service has proved to be one of the best promising backup services for many previous versions of Windows and haѕ helpеd the users restоre their system when anything goes wrong. Yet, few users complain that SoftThinks Agent Serviсe caused their system to slow down and consume a lot of CPU resources unnecessarіly. If you are also facing the same issue, you are at the right plaсe! We bring a perfeсt guide to helр you fix high disk and CPU usage by SoftThinks Agent Service.

How to Fix SoftThinks Agent Service High CPU Usage in Windows 10

Plenty of your disk space is ruined due to the backup files created, and thus, the performance of your system becomes poor due to complications from SoftThinks Agent Service. Even if you end tasks, it automatically restarts due to the default timer or trigger withheld in it. Thus, sometimes you may face 100% disk usage, which annoys most of the users. And this article will indeed help you fix the issue for you with various detailed methods. But before that, let us look at what is SoftThinks Agent Service?

What is SoftThinks Agent Service?

You can find SoftThinks Agent Service in the Task Manager as the process is called SftService.exe. It is simply like creating a system restore point where all the files and programs will be backed up for future use. Hence if anything goes wrong, you may bring your system back to the last working status at the time of the crash. Here are a few points regarding the said issue.

• The Dell backup utility services copy all the files and programs of your system whenever your computer wakes up from the Sleep or Hibernation mode.
• Your system does not need any physical window for this backup utility; hence it runs in the process of SftService.exe.
• Sometimes, if your system is outdated or if the current version of OS is incompatible with the process, you may face 100% disk usage by SoftThinks Agent Service.
• At a stretch, you will at least face 80% disk usage by SoftThinks Agent Service under these circumstances.
• You may not find this file in the startup programs since this is a service. You may find this under system services.

Many users complain that their system freezes for around 10 minutes to 3 hours due to high CPU and disk usage caused by SoftThinks Agent Service. It drains your battery very fast and makes your system incompatible for usage. This problem may vanish for a while, but you may face this again when you restart your system from Sleep or Hibernation mode.

Now, you have a clear idea and answer about what is SoftThinks Agent Service? In the next section, you will get to know how to disable SoftThinks Agent Service. Keep reading to know more!

How to Disable SoftThinks Agent Service

Yes, you can safely disable it from your system without affecting the functionality of your computer. This is not an essential program for your system, and it increases the CPU and disk resources all the time. As discussed, you will face system freezing and battery draining issues.

Although Dell has released several updates to fix the problem, many users feel this backup utility is a service to be disabled ever. Hence, you may not require SftService.exe as a mandatory process in your system. You may use the Backup and Restore setting from the Control Panel in place of this backup utility. Here is how to do it.

1. Launch Control Panel by typing it in the search menu and set the View by option to Small icons.

2. Now, click on Backup and Restore (version) and follow the on-screen instructions to restore your system whenever needed.

Still, if you want to continue with the Dell backup utility, then try downloading the updated version of the Dell Backup and Recovery (DBAR) Application. On the other hand, if you have decided to remove the utility from your system, follow the upcoming methods discussed in this article.

This section has compiled a list of methods to disable the SoftThinks Agent Service from your system safely. Read and implement them to find the best results. Before getting into more complex methods, don’t forget to restart the system, as sometimes it fixes the issues without having to perform risky and long methods.

Method 1: Disable SoftThinks Agent Service

You can stop the SoftThinks Agent Service startup process by disabling it from the Services window. Of course, your files will not be altered, but still, you will be able to stop its services to prevent high CPU and disk usage. Here is how to do it.

1. Press Windows + R keys together to launch the Run dialog box.

2. Type services.msc as follows and click OK to open the Services app.

3. Now, in the Services window, scroll down and right-click the SoftThinks Agent Service option and click Properties, as depicted in the below picture.

4. Now, set the Startup type to Disabled.

Note: If the Service status is Running, Stop it to kill the SoftThinks Agent Service processes.

6. Finally, click on Apply > OK to save the changes.

Method 2: Use Advanced SystemCare PRO Tool

You may face high CPU usage due to the continuous running of SftService.exe processes in the Task Manager. In this case, you can perform a real-time scan for the processes by using Advanced SystemCare. With the help of this tool, you may automatically turn off the high CPU resource-consuming processes like SftService.exe. Here is how to do it.

1. Visit the IObit Advanced SystemCare PRO website and click the Download a Free Scan option to start the download process.

2. Now, navigate to My downloads and follow the on-screen instructions to install the executable file.

3. Here, right-click on the Program icon at the bottom right corner of the screen and select the Open Performance Monitor option as depicted below.

4. Now, click the right-arrow button on the Performance Monitor.

5. Now, switch to the Disk tab and click on the Speed up icon at the bottom left corner of the window. Here, processes with high CPU usage like SoftThinks Agent Service will be killed by speeding up the process.

Now, SoftThinks Agent Service that consumes enormous CPU resources will be stopped automatically by the Advanced SystemCare tool.

Thus, you have entirely uninstalled this service from your system. In the next section, you will learn how to tackle the high CPU usage issue in your Windows 10 system.

Also Read: Fix .NET Runtime Optimization Service High CPU Usage

Method 3: Disable SuperFetch (SysMain)

The startup time for applications and Windows is improved by a built-in feature called SysMain (formerly SuperFetch). But programs of the system are not benefited from this feature. Instead, the background activities are increased, and the performing speed of your system will be reduced relatively. These Windows services will eat your CPU resources, and it is often recommended to disable SuperFetch in your system.

1. Open the Run dialog box and type services.msc and hit the Enter key to open the Services window.

2. Now, scroll down and right-click on SysMain, and click the Properties option.

3. Here, in the General tab, set the Startup type to Disabled from the drop-down menu as depicted below.

5. Finally, click OK to save the changes.

There will be a massive decrease in CPU usage, and you have a fixed high CPU usage problem.

Method 4: Disable Background Intelligent Transfer Service

1. Follow steps 1 and 2 from Method 1 to launch the Run dialog box and open the Services window.

2. Now, scroll down the screen, right-click on Background Intelligent Transfer Service, and click the Properties option.

3. Here, in the General tab, set the Startup type to Disabled from the drop-down menu, as shown below.

4. Finally, click OK to save the changes.

Now check if SoftThinks Agent Service high CPU Usage issue is fixed or not.

Also Read: How to Fix The Audio Service is Not Running Windows 10

Method 5: Disable Windows Search Service

1. Launch the Services window from the Run dialog box.

2. Now, scroll down the screen and right-click on Windows Search Service, and click on Properties.

3. Here, in the General tab, set the Startup type to Disabled from the drop-down menu, as highlighted below.

5. Finally, click OK to save the changes.

Method 6: Update Windows

If you did not obtain any fix by the above methods, then there are few chances that you might have bugs in your system. Installing new updates will help you to fix the bugs in your system. Hence, always ensure that you use your system in its updated version. Otherwise, the files in the system will not be compatible with the SftService.exe leading to high CPU usage. Read our guide on How to Download and Install Windows 10 Latest Update to update your system.

Also Read: Fix DISM Host Servicing Process High CPU Usage

Method 7: Uninstall Dell Backup Utility

If you do not need this Dell backup utility, you can uninstall it using the below-mentioned steps.

1. Press the Windows key, type apps and features, and click on Open.

3. Type and search Dell Backup and Recovery or Dell DataSafe Local Backup or AlienRespawn in the list and select it.

4. Finally, click on Uninstall.

5. If the programs have been deleted from the system, you can confirm by searching it again. You will receive a message: We couldn’t find anything to show here. Double check your search criteria.

6. Restart your system and check if you have completely uninstalled the backup utility from the system.

Method 8: Run Malware Scan

You can run a malware or Virus scan to fix high disk and CPU usage issues. Few programs will help you overcome this malicious software. And, these anti-malware programs will routinely scan your system and safeguard your system. Therefore, to avoid your high CPU usage issue, run any virus scan in your system and check if the problem is solved. Read our guide on How do I Run a Virus Scan on my Computer? The Windows Defender will remove all the virus and malware programs once the scanning process is complete.

Also Read: How to Fix hkcmd High CPU Usage

Method 9: Perform System Restore

More often, you could face SoftThinks agent service high CPU and disk usage after a Windows update. If you encounter this issue, then you could restore the system to its previous version.

Note: Before you follow the below-mentioned steps, boot your system in safe mode. Sometimes due to system errors and faulty drivers, you cannot run the system restore usually. In such cases, boot your system in safe mode and then perform a system restore. Read how to boot to safe mode in Windows 10.

1. Type cmd in the Windows search bar and click the Run as administrator option, as shown below.

2. Type the rstrui.exe command and hit Enter key.

3. Now, the System Restore window will pop up on the screen. Here, click on Next, as depicted in the below picture.

4. Finally, confirm the restore point by clicking on the Finish button.

The system will be restored to the previous state, and now check if the issue is resolved.

Recommended:

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We hope that this guide was helpful and you could fix SoftThinks Agent Service high CPU usage on Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

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