Windows 充满了我之前写过很多帖子的奇怪错误消息，所以在这篇文章中，我将介绍另一个奇怪的错误消息。我最近遇到了这条消息：

There was a problem sending a command to the program

我在尝试从我的电子邮件程序打开 Web 链接时遇到了这个错误。当我单击链接时，它会弹出此错误消息，然后继续打开带有空白页面的Internet Explorer ！不是我想要的！

在解决了这个问题之后，我意识到当我不仅从我的电子邮件程序打开其他类型的文件时，还从网络打开其他类型的文件时，我收到了这个错误消息。例如，如果我尝试从电子邮件中打开Word文档或Excel文件，我会收到错误消息，然后打开Word或Excel，但不显示实际文件。

在尝试了一堆东西之后，我终于解决了这个问题。我不确定是哪一步解决了这个问题，所以我将列出我尝试过的所有不同的东西，希望对你有用。

方法 1 –^{(Method 1)} 检查^{(– Check Shortcut)}程序的快捷方式

首先要做的是检查并确保没有以管理员身份运行IE 或Excel等程序的快捷方式。^(Excel)右键单击快捷方式并选择Properties。然后转到兼容性^{(Compatibility)}选项卡并确保未选中以管理员身份运行程序框。^{(Run program as administrator)}

方法 2 – 卸载 Office Viewer

如果您安装了除Microsoft Office之外的任何版本的Office查看器，请确保继续卸载Office 查看器^{(Office Viewer)}。使用较旧版本的Office 查看器^{(Office Viewer)}和较新版本的Office可能会导致此问题。

方法 3 – 重置 IE/禁用加载项

如果您在使用IE 8^{(IE 8)}或IE 9时遇到这个问题，那么您可以尝试完全重置 IE，也可以尝试禁用加载项，然后看看会发生什么。我之前写过一篇关于如何解决 IE 9 问题^{(how to fix issues with IE 9)}的文章，它通过了上述两个项目的步骤。

方法 4 ^{(Method 4)} – 禁用防病毒程序^{(– Disable Anti-Virus Programs)}

防病毒软件有时也可能是罪魁祸首并导致这些问题。最好完全禁用AVG、Kaspersky、ZoneAlarm或任何其他防病毒程序，重新启动计算机，然后查看问题是否消失。

方法 5 ^{(Method 5)} – 删除^{(– Delete)}Word 数据注册表^{(Word Data Registry Key)}项

对于Microsoft Word，您可以尝试删除仅用于存储某些选项和首选项的注册表项，如果删除也不会造成任何损害。它是Word Data注册表项，已知它有时会导致问题。如果删除它，下次再次打开Word时会重新创建它。

Word 2002 - HKEY_CURRENT_USER\Software\Microsoft \Office\10.0\Word\Data

Word 2003 - HKEY_CURRENT_USER\Software\Microsoft\ Office\11.0\Word\Data

Word 2007 - HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Data

Word 2010 - HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data

方法 6 ^{(Method 6)} – Excel 动态数据交换^{(– Excel Dynamic Data Exchange)}

如果您使用Excel进行此操作，您可以尝试以下操作。打开Excel并单击Office大按钮，然后单击Excel 选项^{( Excel Options)}。

现在单击左侧菜单中的高级并取消选中“^(Advanced)忽略使用动态数据交换 (DDE) 的其他应用程序^{(“Ignore other applications that use Dynamic Data Exchange (DDE))}”的框。

这些是关于我尝试过的所有事情并且有些事情有效，因为问题现在已经消失了！来吧，试一试，看看它是否适合你。如果没有，请在此处发表评论，让我们知道您的情况，我们会尽力提供帮助。享受！

Fix “There was a problem sending a command to the program” Error

Windowѕ is full of ѕtrange еrror messages that I’ve written many poѕts on previously, so іn this poѕt I will cover another odd one. I reсently ran into this mesѕage:

There was a problem sending a command to the program

I ran into this error while trying to open web links from my email program. When I would click on the link, it would pop up with this error message and then proceed to open Internet Explorer with a blank page! Not really what I wanted!

After playing around with the problem more, I realized I was getting this error message when opening other types of files from not only my email program, but also the web. For example, if I tried to open a Word document or Excel file from my email, I get the error message, followed by Word or Excel opening, but not displaying the actual file.

After trying a bunch of things, I finally got the problem fixed. I’m not really sure what step fixed the problem, so I will just list out all the different things I tried and hopefully something will work for you.

Method 1 – Check Shortcut to Program

The first thing to do is to check and make sure that the shortcut to the program like IE or Excel is not being run as administrator. Right-click on the shortcut and choose Properties. Then go to the Compatibility tab and make sure the Run program as administrator box is not checked.

Method 2 – Uninstall Office Viewer

If you have any version of Office viewer installed in addition to Microsoft Office, make sure you go ahead and uninstall Office Viewer. Having an older version of Office Viewer with a newer version of Office can cause this problem.

Method 3 – Reset IE/Disable Add-ons

If you’re mostly having this problem with IE 8 or IE 9, then you can try to reset IE completely and also try disabling add-ons and then seeing what happens. I have previously written a post on how to fix issues with IE 9 and it goes through the steps to do both items mentioned above.

Method 4 – Disable Anti-Virus Programs

Anti-virus software can also sometime be the culprit and cause these issues. It’s best to disable AVG, Kaspersky, ZoneAlarm or any other anti-virus program completely, restart your computer and then see if the problem goes away or not.

Method 5 – Delete the Word Data Registry Key

For Microsoft Word, you can try deleting a registry key that’s just used to store some options and preferences and won’t harm anything if deleted. It’s the Word Data registry key and it has been known to cause problems on occasions. If you delete it, it will be recreated when you open Word again the next time.

Word 2002 - HKEY_CURRENT_USER\Software\Microsoft \Office\10.0\Word\Data

Word 2003 - HKEY_CURRENT_USER\Software\Microsoft\ Office\11.0\Word\Data

Word 2007 - HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Data

Word 2010 - HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data

Method 6 – Excel Dynamic Data Exchange

If you have this going on with Excel, you can try the following. Open Excel and click on the big Office button and then click on Excel Options.

Now click on Advanced in the left hand menu and uncheck the box that says “Ignore other applications that use Dynamic Data Exchange (DDE)“.

Those are about all the things I tried and something worked because the problem is now gone! Go ahead and give it a shot and see if it works for you. If not, post a comment here and let us know your situation and we will try to help. Enjoy!

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