用户可以将WD My Passport Ultra外置硬盘用于Windows 10个人电脑和笔记本电脑。但是，一些客户报告说，在其链接的台式机和笔记本电脑上的Windows 10/8/7如果WD My Passport Ultra(WD My Passport Ultra)硬盘或外置硬盘未显示在您的计算机上，您将无法访问或使用它。他们遇到这个问题的事实可能会停止他们的运营。按照本教程了解为什么未检测到您的 WD my passport ultra 以及如何自行修复。
如何修复在 Windows 10 上未检测到 WD My Passport Ultra(How to Fix WD My Passport Ultra Not Detected on Windows 10)
Western Digital WD My Passport Ultra是便携式外置硬盘系列。外置硬盘具有时尚的金属外观，并配有USB-C 接口(USB-C)。WD My Passport Ultra提供三种尺寸：1TB、2TB 和 4TB。让我们了解更多关于 WD my Passport Ultra硬盘的信息。
- 使用 WD ( Western Digital ) 设备来存储音乐、电影和图像等大量数据(store large amounts of data such as music, films, and images)是很常见的。
- 如果您使用WD My Passport Ultra硬盘，您将有足够的磁盘空间来备份和保存照片、电影、音乐和文档等各种项目(you will have adequate disc space to backup and save various items such as photographs, movies, music, and documents)。
- 此外，WD My Passport Ultra 格式化的操作系统是 Windows 10、Windows 8.1 和 Windows 7(WD My Passport Ultra is formatted are Windows 10, Windows 8.1, and Windows 7)。除非您希望在其他操作系统上使用它，否则您不需要重新格式化它。
- My Passport Ultra Drive采用真正的 WD 组件制成，经久耐用且可靠。您可以使用长达 4TB 的存储空间和 3 年有限保修的存储空间( utilize the storage for years with up to 4TB of storage and a 3-year limited guarantee)。
在继续使用这些方法之前，让我们知道WD My Passport未在计算机上显示的原因。
为什么 WD My Passport 没有出现在我的电脑上？(Why Isn’t WD My Passport Showing Up on My Computer?)
在您的 PC 上未检测到您的 WD my passport ultra 的原因如下。
- PC 上的USB(USB)集线器损坏或USB端口/电缆出现故障。
- WD My Passport驱动器没有分配给它的驱动器号。
- 由于文件系统损坏或扇区错误， WD My Passport光盘变得无法读取。(WD My Passport)
- WD My Passport驱动程序不再受支持。
- 通用USB控制器的驱动程序已过时。
下面列出了一些类似的问题：
-
WD 我的护照问题：(WD my passport problems: )最常见的问题是光盘无法被Windows识别，并且在(Windows)文件资源管理器(File Explorer)中不可见。要解决此问题，请阅读文章。
-
WD 护照无法识别：(WD passport not recognized: )在这种情况下，无法识别链接的驱动器，因此适用相同的补救措施。
-
WD my passport ultra 驱动程序：(WD my passport ultra driver: ) Windows系统(Windows)会自动安装光盘。如果出现错误，驱动程序管理器(Driver Manager)可能能够为您的设备找到更合适的驱动程序。
因此，以下是解决这些问题并让您的WD My Passport Ultra外置硬盘再次出现在您的计算机上的方法。
方法 1：使用备用 USB 电缆(Method 1: Use Alternative USB Cable)
将 My Passport Ultra 连接(Connect My Passport Ultra)到计算机或笔记本电脑上的不同USB端口。问题可能不在于您的驱动器，而在于您用于连接它的端口。如果是这种情况，更换电缆很可能会解决问题。
- 如果您在将WD My Passport驱动器插入另一个USB端口后可以识别它，则表示您的USB端口不工作。您也可以尝试将其插入另一台计算机，看看它是否有效( try plugging it into another computer to see if it works)。
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将 My Passport Ultra 硬盘也连接到不同的 USB 端口(Connect the My Passport Ultra drive to a different USB port)。根据某些用户的说法，当通过USB 2.0插槽连接时，该驱动器会被识别，但是，当通过USB 3.0端口连接时，它不会被识别。(USB 3.0)因此，问题可能是由USB控制器之一引起的。
- 如果您所有的USB端口都没有检测到 WD my passport Ultra，请尝试切换 USB 电缆( try switching USB cables)。USB线可能并非始终与所有计算机兼容。
- 在极少数情况下， USB电缆可能会出现故障，导致计算机无法检测到 WD my passport Ultra光盘。要将硬盘驱动器连接到计算机，您需要一根新的 USB 电缆(connect your hard drive to the computer, you’ll need a new USB cable)。
- 确保测试每个端口中的 USB 线(test the USB cord in each port)。如果电缆和端口都有问题，最好是安全而不是抱歉。
方法 2：使用硬件和设备疑难解答(Method 2: Use Hardware and Devices Troubleshooter)
(External)通过硬件(Hardware)和设备(Devices)疑难解答程序检测并修复外部硬件故障。当无法识别设备时，这是一个很好的故障排除工具。您可以尝试按照我们的指南运行硬件和设备故障排除程序中的说明运行硬件和设备故障排除程序来解决问题(Run Hardware and Device Troubleshooter to fix issues)。运行硬件疑难解答后，检查您是否已解决问题。
另请阅读：(Also Read:) 修复未在 Windows 10 中显示的硬盘(Fix Hard Drive Not Showing Up in Windows 10)
方法三：使用磁盘管理(Method 3: Use Disk Management)
当用户更改My Passport Ultra(My Passport Ultra)的驱动器号和路径时，Windows可能会检测到它。请按照下面概述的程序执行此操作。
1. 同时按下Windows + X 键(keys)并选择 磁盘管理(Disk Management)。
2. 右键单击 WD My Passport Ultra 驱动器(WD My Passport Ultra drive)。单击更改驱动器号和路径(Change Drive Letter and Paths)。
3. 单击添加…( Add…)选项。
4. 单击分配以下驱动器(Assign the following drive letter)号选项。
5. 然后，从下拉选项中，选择一个驱动器(drive letter)号。
6. 单击确定(OK)。
另请阅读：(Also Read:) PC 游戏的最佳外置硬盘(Best External Hard Drive for PC Gaming)
方法四：卸载WD Device Driver(Method 4: Uninstall WD Device Driver)
USB控制器是允许计算机与USB设备(USB)连接(USB)的芯片或设备。在设备管理器(Device Manager)中，查找USB控制器。
当Universal Serial Bus(Universal Serial Bus) ( USB ) Controller旁边出现黄色感叹号时，表示设备驱动程序没有正确加载。在这种情况下，您的 PC 不会检测到您的USB设备。(USB)这可以解释为什么在Windows 10中未检测到您的 WD my passport ultra 。
1. 按Windows 键(Windows key)，键入 设备管理器(Device Manager)，然后单击打开(Open)。
2. 扩展通用串行总线控制器。(Universal Serial Bus controllers.)
3. 右键单击连接到控制器的外部硬盘驱动器。(external hard drive)选择 卸载(Uninstall)。
4. 检查WD My Passport无法识别的问题是否已通过重新启动(restarting)计算机得到解决。
方法 5：更新 WD 设备驱动程序(Method 5: Update WD Device Driver)
WD My Passport未检测或识别问题可能是由损坏或过时的驱动程序引起的。一些客户还声称升级设备驱动程序修复了他们的 WD my passport 没有出现在我的计算机问题中。
1.从Windows 搜索(Windows Search)打开设备管理器(Device Manager)。
2. 双击磁盘驱动器(Disk Drives)将其展开。
3. 右键单击驱动程序并选择更新驱动程序(Update driver)。
4. 然后，点击自动搜索驱动程序(Search automatically for drivers)。
5、如果发现新的驱动，系统会自动安装并提示你重启电脑(restart your PC)。
6. 您可能还会看到一条通知，声称已安装最佳驱动程序(best driver is already installed)，在这种情况下，您可以使用Windows Update中的(Windows Update)搜索(Search)更新的驱动程序工具。
7. 您将被发送到Windows 更新屏幕(Windows Update screen)，您必须在其中选择查看可选更新(View optional updates)。
8. 通过选中驱动程序(drivers)旁边的框来选择要安装的驱动程序，然后单击下载(Download)并安装(Install)按钮。
另请阅读：(Also Read:) 如何在 Windows 10 上弹出外部硬盘驱动器(How to Eject External Hard Drive on Windows 10)
方法 6：运行恶意软件扫描(Method 6: Run Malware Scan)
恶意软件(Malware)或病毒有时会导致 WD。我的Passport Ultra的问题是它没有被检测到。您可以在您的计算机上进行病毒扫描，然后使用防病毒软件来消除感染。您可以尝试按照我们的指南如何在我的计算机上运行病毒扫描(How do I run a virus scan on my computer)中的说明运行防病毒软件。运行防病毒扫描后，检查您是否已解决问题。
如果您的 WD 硬盘在尝试上述解决方案后仍然不显示或无法识别，您应该检查您的WD My Passport硬盘是否有任何物理问题。您也可以将它带到硬盘维修店，看看您的设备是否存在任何物理问题。如果您的光盘仍在保修期内，您可以联系 Western Digital进行更换。
常见问题 (FAQ)(Frequently Asked Questions (FAQs))
Q1。在 Windows 10 上使用 WD Passport 的最佳方式是什么？(Q1. What is the best way to utilize WD Passport on Windows 10?)
Ans: Connect a new WD Passport to a Windows 10 computer > Disk Management and Initialize Disk > Open Disk Management and Initialize Disk > On the WD Passport drive, create a new partition。要使用以前使用的WD Passport，请将其连接到Windows 10并在(Windows 10)文件资源管理器(File Explorer)中打开它。如果您需要更多空间，请删除一些未使用的文件。
Q2。我似乎无法在我的电脑上找到我的 WD Passport。(Q2. I can’t seem to locate my WD Passport on my pc. )
Ans:检查控制面板(Control Panel)中的设备和打印机。你可能会在那里发现它。删除它并使用本文中的说明修复问题。
Q3。WD My Passport 是否与 Windows 10 兼容？(Q3. Is the WD My Passport compatible with Windows 10?)
回答：(Ans: )WD My Passport系列和My Passport Ultra都具有 NTFS 分区( My Passport Ultra feature NTFS partitions)，并且可以在开箱即用的Windows 10上运行。(Windows 10)要进行任何调整，请使用分区管理器。
受到推崇的：(Recommended:)
我们希望这些信息对您有所帮助，并且您能够解决Windows 10上的(Windows 10)WD my passport ultra not detected问题。请告诉我们您认为哪种方法最有效。请随时在评论部分提出问题或提出建议。
Fix WD My Passport Ultra Not Detected on Windows 10
Users may use the WD My Passport Ultra externаl hard drive with Windows 10 PСs and laptops. However, some customers hаve reported that WD my passport ultra not detected in Windows 10/8/7 on their linked dеsktops and laptops. You can’t acceѕs or use yoυr WD My Passport Ultra hard drive or external hаrd drive if it doesn’t show up on your computer. The fact that they are running into this prоblem mіght put а halt to their operations. Follow this tutorial to figure out why your WD my paѕsport ultra not deteсted and how to fix it on your own.
How to Fix WD My Passport Ultra Not Detected on Windows 10
Western Digital WD My Passport Ultra is a line of portable external hard drives. The external hard drives have a sleek metal look and come with USB-C. The WD My Passport Ultra comes in three sizes: 1TB, 2TB, and 4TB. Let us know more about WD my Passport Ultra hard drive.
- It’s common to utilize WD (Western Digital) equipment to store large amounts of data such as music, films, and images.
- If you use the WD My Passport Ultra drive, you will have adequate disc space to backup and save various items such as photographs, movies, music, and documents.
- Furthermore, the operating systems on which WD My Passport Ultra is formatted are Windows 10, Windows 8.1, and Windows 7. Unless you wish to use it on other operating systems, you don’t need to reformat it.
- My Passport Ultra Drive is made with genuine WD components, making it long-lasting and reliable. You may utilize the storage for years with up to 4TB of storage and a 3-year limited guarantee.
Before moving on to the methods let us know the causes behind WD My Passport not showing on the computer.
Why Isn’t WD My Passport Showing Up on My Computer?
The reasons why your WD my passport ultra not detected on your PC are as follows.
- A broken USB hub or a malfunctioning USB port/cable on the PC.
- The WD My Passport drive does not have a drive letter allocated to it.
- The WD My Passport disc becomes unreadable due to a corrupted file system or faulty sectors.
- The WD My Passport drive driver is no longer supported.
- The drivers for universal USB controllers have become obsolete.
Here are a few similar problems listed below:
-
WD my passport problems: The most common issue is that the disc isn’t identified by Windows and isn’t visible in File Explorer. To fix this, read the article.
-
WD passport not recognized: The linked drive is not identified in this case, thus the same remedies apply.
-
WD my passport ultra driver: For Windows, the disc is installed automatically. In the event of a mistake, a Driver Manager may be able to locate a more suitable driver for your device.
So, here’s how to solve these issues and get your WD My Passport Ultra external hard drive to show up on your computer once again.
Method 1: Use Alternative USB Cable
Connect My Passport Ultra to a different USB port on your computer or laptop. It’s possible that the problem isn’t with your drive, but with the port you’re using to connect it. If this is the case, replacing the cable will most likely solve the problem.
- If you can identify your WD My Passport drive after inserting it into another USB port, it means your USB port isn’t working. You may also try plugging it into another computer to see if it works.
-
Connect the My Passport Ultra drive to a different USB port as well. The drive is recognized when connected via USB 2.0 slots, however, it is not identified when connected via USB 3.0 ports, according to certain users. As a result, the problem might be caused by one of the USB controllers.
- If all of your USB ports aren’t detecting the WD my passport Ultra, try switching USB cables. The USB cord may not be compatible with all computers at all times.
- The USB cable may become defective in rare situations, causing the computer to have trouble detecting the WD my passport Ultra disc. To connect your hard drive to the computer, you’ll need a new USB cable.
- Make sure you test the USB cord in each port. It is preferable to be safe than sorry if the cable and the port both have problems.
Method 2: Use Hardware and Devices Troubleshooter
External hardware faults are detected and fixed via the Hardware and Devices troubleshooter. When a device isn’t recognized, this is a good troubleshooter to remember. You can try running the hardware and device troubleshooter as instructed in our guide Run Hardware and Device Troubleshooter to fix issues. After running the hardware troubleshooter check if you have fixed the issue.
Also Read: Fix Hard Drive Not Showing Up in Windows 10
Method 3: Use Disk Management
When users alter the drive letter and path for My Passport Ultra, Windows may detect it. Follow the procedures outlined below to do this.
1. Press the Windows + X keys simultaneously and select Disk Management.
2. Right-click the WD My Passport Ultra drive. Click on Change Drive Letter and Paths.
3. Click on Add… option.
4. Click on the Assign the following drive letter option.
5. Then, from the drop-down option, choose a drive letter.
6. Click on OK.
Also Read: Best External Hard Drive for PC Gaming
Method 4: Uninstall WD Device Driver
A USB controller is a chip or device that allows a computer to interface with USB devices. In Device Manager, look for the USB controller.
When a yellow exclamation point appears next to Universal Serial Bus (USB) Controller, this indicates that the device driver has not been properly loaded. Your USB devices will not be detected by your PC in this situation. This might explain why your WD my passport ultra not detected in Windows 10.
1. Press the Windows key, type Device Manager, and click on Open.
2. Expand Universal Serial Bus controllers.
3. Right-click on the external hard drive attached to the controller. Select Uninstall.
4. Check if the WD My Passport not recognized issue has been resolved by restarting your computer.
Method 5: Update WD Device Driver
The WD My Passport not detected or recognized issue might be caused by a corrupted or outdated driver. Some customers also claimed that upgrading device drivers fixed their WD my passport not showing up in my computer problem.
1. Open Device Manager from Windows Search.
2. Double-click on Disk Drives to expand it.
3. Right-click on the driver and select Update driver.
4. Then, click on Search automatically for drivers.
5. If a new driver is found, the system will automatically install it and prompt you to restart your PC.
6. You may also see a notification claiming that the best driver is already installed, in which case you may use the Search for updated drivers tool in Windows Update.
7. You’ll be sent to the Windows Update screen, where you must select View optional updates.
8. Select the drivers you want to install by checking the boxes next to them, then clicking the Download and Install button.
Also Read: How to Eject External Hard Drive on Windows 10
Method 6: Run Malware Scan
Malware or viruses can sometimes cause WD. The issue with my Passport Ultra is that it is not being detected. You may conduct a virus scan on your computer and then use anti-virus software to eliminate the infection. You can try running the antivirus software as instructed in our guide How do I run a virus scan on my computer. After running the antivirus scan check if you have fixed the issue.
If your WD hard drive still won’t show up or can’t be identified after attempting the preceding solutions, you should check if your WD My Passport drive has any physical concerns. You may also take it to a hard drive repair shop to see if there are any physical issues with your device. If your disc is still under warranty, you can have it replaced by contacting Western Digital.
Frequently Asked Questions (FAQs)
Q1. What is the best way to utilize WD Passport on Windows 10?
Ans: Connect a new WD Passport to a Windows 10 computer > Disk Management and Initialize Disk > Open Disk Management and Initialize Disk > On the WD Passport drive, create a new partition. To utilize a previously used WD Passport, connect it to Windows 10 and open it in File Explorer. If you need additional space, remove some of the files that aren’t being used.
Q2. I can’t seem to locate my WD Passport on my pc.
Ans: Check Devices and Printers in the Control Panel. It’s possible you’ll discover it there. Remove it and repair the problem using the instructions in this post.
Q3. Is the WD My Passport compatible with Windows 10?
Ans: Both the WD My Passport series and the My Passport Ultra feature NTFS partitions and operate with Windows 10 out of the box. To make any adjustments, use a partition manager.
Recommended:
We hope this information was helpful and that you were able to address WD my passport ultra not detected issue on Windows 10. Please let us know which method you found to be the most effective. Please feel free to ask questions or make suggestions in the comments section.
