Windows 10 可以说是目前市场上对用户最友好的操作系统,它无疑拥有最高的用户群。不幸的是,即使是最好的操作系统也时不时出现问题。
当程序在单击时拒绝打开(program refuses to open)时令人沮丧,但好消息是有多个修复程序。您无需精通技术即可解决问题 - 只需尝试其中一些步骤即可让Windows 10以应有的方式运行。
如何修复 Windows 10 程序无法打开的问题(How to Fix When Windows 10 Programs Won’t Open)
如果您无法在Windows 10中打开程序,请尝试以下解决方案之一。我们假设您已经检查了您的计算机是否存在恶意软件和病毒(computer for malware and viruses),因为这肯定会导致类似这样的奇怪问题。也请阅读我们在 Windows 10 中删除恶意软件(removing malware in Windows 10)的指南。
1.检查应用更新(1. Check for App Updates)
如果问题出在从Microsoft Store下载的Windows 10应用程序上,请确保所有内容都已更新,以便它们正常运行。幸运的是,您只需几个步骤即可更新Windows 10 应用程序。(Windows 10 apps)
首先,打开微软商店。(Microsoft Store.)这可能是您导航菜单上的一个图标。如果没有,您可以键入Windows + S并键入store以打开它。打开后,点击右上角用户图标旁边的三个点,然后选择下载和更新。(Downloads and updates.)
这将打开已安装应用程序的列表。单击获取更新(Get Updates)以使用可用更新更新任何应用程序。在某些情况下,三个点可能会被一个箭头图标代替。单击此箭头也将启动更新。
2. 确保 Windows 10 已更新(2. Make Sure Windows 10 Is Updated)
如果更新您的应用程序不起作用,请确保Windows 10 是最新的(Windows 10 is up to date)。始终保持操作系统更新是个好主意。操作系统更新可修复安全漏洞和错误,并简化您的用户体验。
打开设置(Settings)>更新和安全(Update & Security)> Windows 更新(Windows Update)。如果有可用更新,它将显示在右侧的窗口中。如果提示完成安装更新,请单击立即重新启动。(Restart now)如果没有可用的更新,您将看到一条消息,告诉您Windows是最新的。
3.重启你的电脑(3. Restart Your PC)
“你试过把它关掉再打开吗?” 这句话可能是个笑话,但快速重启机器可以解决很多问题。
单击开始(Start)菜单,然后选择电源(Power)图标。
选择重新启动( Restart),然后等待您的系统重新联机。在继续下一步之前测试您的应用程序。在许多情况下,重新启动将解决您遇到的任何问题。
如果重新启动没有帮助,请考虑将计算机完全关闭至少一分钟,然后重新打开。
4. 运行疑难解答(4. Run the Troubleshooter)
Windows 10 具有许多内置工具(built-in tools),可以帮助纠正您可能遇到的许多问题。其中之一是疑难解答(Troubleshooter)。首先(First),打开设置(Settings)>更新和安全(Update & Security),然后选择疑难解答。(Troubleshoot.)选择其他疑难解答(Additional Troubleshooters)并向下滚动页面。
选择Windows Store Apps,然后在其下方的框中选择运行疑难解答。(Run the troubleshooter.)检查是否启用了用户帐户控制;(User Account Control)如果当前处于非活动状态,Windows将提示您激活它。
疑难解答程序将开始并扫描您的应用程序是否存在问题。如果可能,它将自动解决任何问题。在扫描结束时,疑难解答程序将提供其修复问题的报告。在某些情况下,您可能需要在运行疑难解答程序以完成该过程后重新启动 PC。
5. 确保 Windows 更新服务正在运行(5. Make Sure Windows Update Service Is Running)
许多人报告说,如果更新服务(update service)没有在后台运行,Windows 10 应用程序将无法打开。要确保它正在运行,请点击Windows + R并输入services.msc。
这将打开您机器上的服务列表。向下滚动(Scroll),直到找到Windows 更新(Windows Update)并检查状态栏。它应该说正在运行。(Running.)如果没有,请右键单击Windows 更新(Windows Update )并选择开始。(Start.)
6. 确保应用程序身份服务正在运行(6. Ensure Application Identity Service Is Running)
Windows 10应用程序的另一项基本服务是应用程序身份服务(Application Identity Service)。如果您的程序拒绝打开,请确保此服务处于活动状态。(Ensure)像以前一样,键入Windows + R并键入services.msc。
滚动(Scroll)列表,直到看到应用程序标识。(Application Identity.) 双击(Double-click)该服务以打开其设置菜单。查找服务状态(Service Status )并检查它是正在运行还是已停止。如果停止,请选择开始。(Start.)Windows 将启动该过程。
完成后,选择确定。(Okay.)
7.使用系统文件检查器(7. Use the System File Checker)
程序无法打开的原因之一是它们的文件已损坏。这可能很难确定,但一种方法是使用系统文件检查器(System File Checker)来查找丢失或损坏的信息。
Windows + R打开命令提示符,然后键入cmd。按Enter。这将打开命令提示符(Command Prompt)屏幕。虽然它可能看起来令人生畏,但事实并非如此。只需(Just)输入sfc /scannow并坐下来等待。该过程将需要一些时间 - 最多几分钟,具体取决于驱动器的大小。
在运行时,系统文件检查器(System File Checker)将查找损坏的文件并在可能的情况下尝试修复(look for corrupted files and attempt to repair)它们。完成后它将提供其活动的摘要,以及您可以找到日志文件的目的地。
逐步排除 Windows 10 故障(Troubleshoot Windows 10 Step By Step)
Windows 10 是现有最流行的操作系统,这意味着它的用户在某些时候会遇到一些最常见的问题。好消息是,只需几个步骤即可轻松修复大多数问题。
如果此列表中的任何选项都没有解决问题,您可以采取其他步骤,但请注意:它们更加密集,需要相当多的计算机知识。如果您不愿意采取这样的步骤,请考虑让专业人员进行维修。
Program Won’t Open When You Click On It in Windows 10? 7 Ways to Fix
Windows 10 is arguably the most uѕer-friendly operating system on the mаrket right now, and it certainlу сommandѕ the highest user base. Unfortunately, even the best-operating systems aren’t immune to problems now and then.
It’s frustrating when a program refuses to open when clicked, but the good news is that there are multiple fixes. You don’t have to be tech-savvy to straighten out the problem–just try a few of these steps to get Windows 10 performing the way it should.
How to Fix When Windows 10 Programs Won’t Open
If you cannot open programs in Windows 10, try one of these solutions. We’re assuming you have already checked your computer for malware and viruses as this can definitely cause strange issues like this. Read our guide on removing malware in Windows 10 too.
1. Check for App Updates
If the problem is with a Windows 10 app downloaded from the Microsoft Store, then ensure everything is updated so that they operate properly. Thankfully, you can update Windows 10 apps in just a few steps.
First, open the Microsoft Store. This is likely an icon on your navigation menu. If not, you can type Windows + S and type store to open it. Once open, tap the three dots beside your user icon in the top-right corner and then select Downloads and updates.
This will open a list of your installed applications. Click Get Updates to update any applications with available updates. In some cases, the three dots might be replaced by an icon of an arrow. Clicking this arrow will also start the updates.
2. Make Sure Windows 10 Is Updated
If updating your apps did not work, make sure Windows 10 is up to date. It’s a good idea to keep your operating system updated at all times. OS updates fix security flaws and bugs and streamline your user experience.
Open Settings > Update & Security > Windows Update. If an update is available, it will display in the window to the right. Click Restart now if prompted to finish installing the update. If no update is available, you will see a message that tells you Windows is up to date.
3. Restart Your PC
“Have you tried turning it off and back on again?” The phrase might be a joke, but a quick restart of your machine can solve many problems.
Click the Start menu and then select the Power icon.
Choose Restart and then wait for your system to come back online. Test your applications before moving on to the next step. In many cases, a restart will solve whatever problem you encountered.
If restarting didn’t help, consider shutting the computer down completely for at least a minute and then turning it back on.
4. Run the Troubleshooter
Windows 10 has a lot of built-in tools that can help correct many of the problems you might encounter. One of these is the Troubleshooter. First, open Settings > Update & Security and then select Troubleshoot. Select Additional Troubleshooters and scroll down the page.
Select Windows Store Apps, and in the box beneath it select Run the troubleshooter. Check if User Account Control is enabled; if this is currently inactive, Windows will prompt you to activate it.
The troubleshooter will begin and will scan your apps for problems. If possible, it will automatically fix any problems. At the end of the scan, the troubleshooter will provide a report of what it fixed. In some cases, you may be required to restart your PC after you run the troubleshooter to complete the process.
5. Make Sure Windows Update Service Is Running
Many people have reported that Windows 10 applications will not open if the update service is not running in the background. To make sure it’s running, hit Windows + R and enter services.msc.
This opens a list of services on your machine. Scroll down until you locate Windows Update and check the status bar. It should say Running. If it doesn’t, right-click Windows Update and select Start.
6. Ensure Application Identity Service Is Running
Another essential service for Windows 10 applications is the Application Identity Service. Ensure this service is active if your programs refuse to open. Like before, type Windows + R and type services.msc.
Scroll through the list until you see Application Identity. Double-click the service to open its settings menu. Look for Service Status and check whether it is running or stopped. If stopped, select Start. Windows will start the process.
Once complete, select Okay.
7. Use the System File Checker
One reason programs do not open is because their files are corrupted. This can be difficult to pinpoint, but one way is to use the System File Checker to look for missing or corrupted information.
Open the command prompt by typing Windows + R and then cmd. Hit Enter. This opens the Command Prompt screen. While it may look intimidating, it isn’t. Just type in sfc /scannow and sit back and wait. The process will take some time—up to several minutes depending on the size of your drive.
While it runs, the System File Checker will look for corrupted files and attempt to repair them if possible. It will provide a summary of its activity when finished, as well as a destination where you can find the log files.
Troubleshoot Windows 10 Step By Step
Windows 10 is the most popular operating system in existence, which means that its users will encounter some of the most common problems at some point. The good news is that most problems can easily be repaired with just a few steps.
There are other steps you can take if none of the options on this list corrected the problem, but be warned: they are far more intensive and require quite a bit of knowledge about computers. If you aren’t comfortable taking steps like this, consider allowing a professional to make the repairs.