谷歌(Google)是我们日常生活中如此重要的一部分,当你被这家搜索巨头拒绝服务时,它可能会让你大吃一惊。这种情况并不经常发生,但有时您会从Google收到一条神秘的错误消息,告诉您您的计算机可能正在发送自动查询,因此Google正在阻止您的搜索请求。充其量,这很烦人,最坏的情况是,这意味着您无法访问所需的搜索结果。
好消息是,您收到此消息的原因可能有很多,而且修复的数量几乎一样多。
此错误消息的含义
此错误消息的基本解释是Google发现您的(Google)公共 IP 地址(public IP address)与其服务器之间存在可疑活动。自动查询通常是快速连续和大量出现的查询。
您可能不会被完全阻止,但可能会收到输入代码的挑战。这是为了阻止旨在发送大量查询的软件向服务器发送信息请求。您最终可能不得不输入无数个挑战代码才能在线完成任何工作。
除了不便之外,令人担忧的是,谷歌(Google)首先从您的 IP 地址中看到了这种奇怪的活动。这可能是Google(Google)的误报,但如果他们是正确的,则可能意味着您的连接端存在更严重的问题。
您可能感染了恶意软件
必须消除的第一种可能性是恶意软件。您的计算机可能是恶意软件的受害者,使其成为所谓的“僵尸网络”的一部分。这是一群受感染的计算机按照黑客大师的要求执行协调的互联网搜索和攻击的时候。
如果您的计算机是僵尸网络的一部分,它很可能会看到Google制定的对策。这个消息更糟糕,因为如果您的计算机感染了恶意软件,它也可能在监视您并破坏您的计算机和互联网性能。
因此,在您执行任何其他操作之前,请使用您选择的防病毒应用程序运行扫描。(scan)您可能还想运行更专业的应用程序,例如Malwarebytes。
可能是浏览器问题
如果您的扫描结果干净,请尝试切换到其他浏览器或禁用您正在运行的任何浏览器插件,以防其中一个成为罪魁祸首。这可能无法立即解决问题,因为您的 IP 地址已被标记,但如果您的浏览器是可疑活动的来源,那么当您更换浏览器时它应该会停止。
清除您的 Cookie
更改浏览器的另一种方法是清除错误发生时您正在使用的浏览器的cookie 。(cookies)我们已经看到很多人通过简单地清除浏览器中的 cookie 就取得了成功。
目前尚不清楚为什么这可能会起作用,但谷歌(Google)识别您的计算机的部分方式可能是通过存储在浏览器中的 cookie。
本地网络上的另一台设备(Device)可能(Local Network Could Be)负责
即使出现错误的计算机没有任何异常,但请务必记住,Google实际看到的是您的互联网网关设备。例如,如果您使用的是WiFi路由器,那么它就是被Google标记的路由器的公共 IP 地址。
这意味着通过该路由器使用互联网的任何设备都可能成为可疑流量的来源,例如发送自动查询。
这导致了两种不同的情况。首先(First),它可能是您的设备之一。包括其他已感染恶意软件的计算机、笔记本电脑、平板电脑,甚至可能是智能家居自动化设备。
第二种可能性是有人在您不知情的情况下使用您的WiFi,这并不像听起来那么牵强。
在第一种情况下,您应该使用适当的软件检查所有设备是否存在恶意软件。此外,检查智能扬声器和 IP 安全摄像头等任何家庭自动化设备是否存在与恶意软件相关的任何已知漏洞。快速的网络搜索应该会告诉您是否是这种情况。
在第二种情况下,更改您的路由器的WiFi密码,确保它在安全的地方,其他人无法使用它,如果有访客网络功能,请禁用它。有关说明,请参阅您的路由器手册。
切换到另一个网络(Network)或重置连接会有所帮助
由于谷歌(Google)标记的主要是您的 IP 地址,因此更改您的公共 IP 可能会有所帮助。您的公共 IP 地址由您的互联网服务提供商分配,因此通过切换ISP,您可以绕过此问题。例如,尝试使用蜂窝数据在智能手机上再次进行搜索。由于您显示为与Google完全不同的用户,因此该限制应该消失。
当然,如果您的计算机正在发送自动查询,那么放弃您的主要互联网连接几乎不是一个实用的解决方案。所以接下来你要做的就是改变你的ISP分配给你的 IP 地址。
如果您有动态 IP(您可能会这样做),您可以请求ISP重置连接或关闭路由器,等待几分钟,然后重新启动。
VPN 可能(VPNs Could Be)是问题(Problem)或解决方案
虚拟专用网络(Virtual Private Networks)( VPN(VPNs) ) 通过连接到VPN服务器的加密隧道路由数据来保护您的数据。一般来说,它们是一种出色的安全和隐私措施。但是,它们也可能是您的 IP 地址被Google标记的原因。
如果您的互联网连接是通过VPN运行的,Google会看到VPN服务器的 IP 地址,而不是您的。由于许多人在服务器上共享该 IP 地址,因此可能是VPN上的另一个用户导致了问题。
您可以切换到不同的VPN服务器或从您的(VPN)VPN提供商处购买专用 IP 地址。
有趣的是,如果您不使用VPN,那么获得一个实际上也可以解决此问题,因为它会更改您的公共 IP。
尝试不同的搜索引擎
解决此问题的最后一种方法是简单地使用与Google不同的搜索引擎。虽然Google确实提供了最好的搜索结果,但并不是所有其他搜索引擎都无法使用。所以不要害怕尝试像Bing这样的东西。这甚至可能是切换到以隐私为中心的搜索引擎(例如DuckDuckGo )的好时机。
您也可以随时尝试等待事情结束。除非您的计算机或设备真的向Google(Google)发送自动查询,否则问题可能会自行消失。我们不建议您什么都不做,但是如果您有时间等待,但没有时间实际解决问题,那么这是一个懒惰的尝试解决方案。
What to Do When Google Says Your Computer May Be Sending Automated Queries
Google is such an essential part of our daily lives that it can come as a shock when you’re refused service by the search giant. It doesn’t happen often, but sometimes you can get a cryptic error message from Google telling you that your computer may be sending out automated queries and so Google is blocking your search request. At best, this is irritating, and at worst, it means you can’t access the search results you need.
The good news is that there are a number of reasons you may be getting this message and almost just as many fixes.
What this Error Message Means
The basic explanation of this error message is that Google is seeing suspicious activity between your public IP address and its servers. An automated query is usually one that comes in rapid succession and in large volume.
You may not be blocked outright, but may instead receive a challenge to enter a code. This is meant to stop software designed to send out mass queries from blasting a server with requests for information. You could end up having to enter an endless number of these challenge codes in order to get any work done online.
Apart from the inconvenience, it’s also worrisome that Google is seeing this sort of strange activity from your IP address in the first place. It may be a false positive on Google’s part, but if they’re right it could mean there’s a more serious issue on your end of the connection.
You May Be Infected with Malware
The first possibility that must be eliminated is malware. Your computer may be the victim of malware that makes it part of a so-called “botnet”. This is when an army of infected computers perform coordinated internet searches and attacks at the behest of their hacker masters.
If your computer is part of a botnet, it’s likely to see the countermeasures Google enacts. The news is even worse, since if your computer is infected with malware it could also be spying on you and destroying your computer and internet performance.
So before you do anything else, run a scan using the antivirus application of your choice. You may also want to run a more specialized application such as Malwarebytes.
It Could Be a Browser Issue
If your scan comes up clean, try switching to a different browser or disabling any browser plugins you’re running in case one of them turns out to be the culprit. This may not resolve the issue immediately, since your IP address has already been flagged, but if your browser was the source of the suspicious activity, it should stop when you change browsers.
Clear Out Your Cookies
An alternative to changing browsers is cleaning out the cookies of the browser you were using when the error occurred. We’ve seen a significant number of people have success by simply clearing out the cookies in their browser.
It’s not clear why this might work, but it is possible that part of how Google identifies your computer is through the cookies stored in the browser.
Another Device on the Local Network Could Be Responsible
Even if there’s nothing weird going on with the computer where you got the error, it’s important to remember that what Google actually sees is your internet gateway device. If you’re using a WiFi router for example, then it’s the public IP address of the router that’s been flagged by Google.
This means that any device using the internet through that router could have been the source of the suspicious traffic like sending automated queries.
This leads to two different scenarios. First, it could be one of your devices. Including other computers, laptops, tablets and perhaps even smart home automation devices that have been infected with malware.
The second possibility is that someone is using your WiFi without your knowledge, which isn’t as far-fetched as it may sound.
In the first scenario, you should check all your devices for malware using the appropriate software. Also, check if any of the home automation devices such as smart speakers and IP security cameras have any known vulnerabilities related to malware. A quick web search should tell you if that’s the case.
In the second scenario, change your router’s WiFi password, make sure it’s in a secure place where other people can’t fiddle with it and disable the guest network function if it has one. Refer to your router manual for instructions.
Switching to Another Network or Resetting Your Connection Can Help
Since it’s mainly your IP address that has been flagged by Google, it stands to reason that changing your public IP might help. Your public IP address is allocated by your internet service provider, so by switching ISP you can bypass this issue. For example, try doing your search again on a smartphone using cellular data. Since you appear as a completely different user to Google, the restriction should be gone.
Of course, abandoning your main internet connection is hardly a practical solution if your computer is sending automated queries. So the next thing you’ll want to do is change the IP address allocated to you by your ISP.
If you have a dynamic IP (which you probably do) you can either request a connection reset from your ISP or switch off your router, wait a few minutes and then boot it up again.
VPNs Could Be the Problem or the Solution
Virtual Private Networks (VPNs) protect your data by routing it through an encrypted tunnel connected to the VPN server. In general they are a fantastic security and privacy measure. However, they can also be the reason your IP address gets flagged by Google.
If your internet connection is running through a VPN, Google sees the IP address of the VPN server, not yours. Since many people share that IP address on the server, it could be another user on the VPN that caused the issue.
You can either switch to a different VPN server or pay for a dedicated IP address from your VPN provider.
Funnily enough, if you aren’t using a VPN, getting one can actually be a way to fix this issue as well, since it will change your public IP.
Try a Different Search Engine
The last way to get around this is to simply use a different search engine than Google. While Google does provide the best search results, it’s not as if all other search engines are unusable. So don’t be afraid to try out something like Bing. This might even be a good time to switch to a privacy-focused search engine such as DuckDuckGo.
You can also always try to wait things out. Unless your computer or device really is sending out automated queries to Google, the problem will probably go away by itself. We don’t recommend simply doing nothing, but if you have the time to wait, but no time to actually work on the problem then this is a lazy solution to try.