在 Windows 10 中修复打印机脱机状态：(Fix Printer Offline Status in Windows 10:) 如果您的打印机遇到一些问题，那么通常重新启动打印机几乎可以解决这些问题中的大部分问题。但是，如果您的打印机在完全连接到 PC 后仍处于脱机状态，则无法通过简单的重新启动来解决此问题。用户抱怨他们无法使用打印机，因为他们的打印机处于脱机状态，即使他们的打印机处于开启状态、连接到 PC 并且完全可以运行。
如果您的打印机不工作，或者打印命令似乎没有响应，那么您可以检查您的设备状态是否离线。要验证这一点，请按Windows Key + R ，然后键入 control printers 并按Enter。或者您可以导航到控制面板中的(Control Panel)设备(Devices)和打印机(Printers)，然后选择所需的打印机，然后在功能区下方的底部，您将看到类似“状态：离线”的内容。如果是这种情况，则您的打印机处于脱机状态，在您解决此问题之前，打印机将无法工作。
为什么您的打印机会脱机？(Why does your Printer Go offline?)
此错误没有特别的原因，但问题可能是由于驱动程序过时或不兼容、打印机后台处理程序服务冲突、打印机与 PC 的物理或硬件连接有问题，或者Active Directory 域服务当前不可用错误(The Active Directory Domain Services is Currently Unavailable error).. 所以不要浪费任何时间，让我们看看如何在下面列出的教程的帮助下修复(Fix Printer Offline Status)Windows 10中的打印机脱机状态。
修复(Fix Printer Offline Status)Windows 10中的打印机脱机状态
确保 创建一个还原点(create a restore point) 以防万一出现问题。
方法 1：检查打印机连接(Method 1: Check Printer Connection)
在做任何事情之前，首先，您应该检查打印机和 PC 之间的通信是否正确设置。USB电缆或USB端口或网络连接（如果以无线方式连接）可能有问题。
1.关闭您的 PC 并关闭您的打印机。拔下连接到打印机的所有线缆（包括电源线），然后按住打印机的电源按钮 30 秒。
2.再次连接所有电缆，然后确保打印机的USB电缆正确连接到 PC 的USB端口。您也可以切换USB端口，看看是否可以解决问题。
3.如果您的 PC 通过以太网(Ethernet)端口连接，请确保以太网(Ethernet)端口正常工作并且与您的打印机和 PC 的连接正确。
4. 如果打印机通过无线网络连接到 PC，请确保打印机已连接到您的 PC 网络。检查这是否修复了Windows 10中的(Windows 10)打印机脱机状态(Fixes Printer Offline Status)，如果没有，则继续。
方法 2：更改打印机状态(Method 2: Change the Printer Status)
1.按 Windows 键 + R 然后键入控制打印机( control printers)并按 Enter 打开设备和打印机。(Devices and Printers.)
注意：您也可以通过导航到Control Panel > Hardware and Sound > Devices and Printers.打印机在控制面板中打开(Printers)设备(Devices)和打印机。
2.右键单击您的打印机，然后从上下文菜单中选择“设置为默认打印机”。(Set as default printer)
3.然后再次右键单击您的打印机并选择“查看正在打印的内容(See what’s printing)”。
4.您将看到打印机队列，查看是否有未完成的任务(any unfinished tasks)，并确保将它们从列表中删除。( remove them from the list.)
5.现在从打印机队列窗口中，选择您的打印机(Printer)并取消选中“脱机使用打印机”( uncheck the “Use Printer Offline”)选项。
6.同样，取消选中(uncheck)“暂停打印(Pause Printing)”选项，以确保一切正常。
方法 3：更新打印机驱动程序(Method 3: Update Printer Driver)
1.按 Windows 键 + R 然后输入“ services.msc ”并回车。
2.找到Print Spooler 服务(Print Spooler service)，然后右键单击它并选择Stop。
3.再次按Windows Key + R然后键入printui.exe /s /t2并回车。
4.在打印机服务器属性(Printer Server Properties)窗口中搜索导致此问题的打印机。
5.接下来，删除打印机，当要求确认删除驱动程序时，选择是。(remove the driver as well, select yes.)
6.现在再次转到 services.msc 并右键单击Print Spooler并选择开始。(Start.)
7.接下来，导航到您的打印机制造商网站，从该网站下载并安装最新的打印机驱动程序。
例如(For example)，如果您有一台 HP 打印机，那么您需要访问HP 软件和驱动程序下载页面(HP Software and Drivers Downloads page)。您可以在此处轻松下载 HP 打印机的最新驱动程序。
8.如果您仍然无法 修复打印机脱机状态( fix Printer Offline Status)，那么您可以使用打印机随附的打印机软件。通常，这些实用程序可以检测网络上的打印机并修复导致打印机脱机的任何问题。
例如，(For example,)您可以使用HP Print and Scan Doctor解决有关HP 打印机(HP Printer)的任何问题。
方法 4：运行打印机疑难解答(Method 4: Run Printer Troubleshooter)
1.在控制面板(Control Panel)中输入“疑难解答”，然后从搜索结果中单击疑难解答 。(Troubleshooting )
2.接下来，从左侧窗格中选择查看全部。(View all.)
3.然后从排除(Troubleshoot)计算机问题列表中选择打印机。(Printer.)
4.按照屏幕上的说明运行打印机故障排除(Printer Troubleshooter)程序。
5.重新启动您的 PC，您可能能够在 Windows 10 中修复打印机脱机状态。(Fix Printer Offline Status in Windows 10.)
方法 5：重新启动 Print Spooler 服务(Method 5: Restart Print Spooler Service)
1.按 Windows 键 + R 然后键入services.msc并按 Enter。
2.在列表中找到Print Spooler服务( Print Spooler service)并双击它。
3.确保启动(Startup)类型设置为自动(Automatic)并且服务正在运行，然后单击停止(Stop)，然后再次单击启动以重新启动服务。(restart the service.)
4.单击应用，然后单击确定。
5.之后，再次尝试添加打印机，看看您是否能够 在 Windows 10 中修复打印机脱机状态。(Fix Printer Offline Status in Windows 10.)
方法 6：添加第二台打印机(Method 6: Add a Second Printer)
注意：仅当您的打印机通过网络连接到 PC（而不是USB电缆）时，此方法才有效。
1.按Windows Key + I 打开设置(Settings)，然后单击设备。(Devices.)
2.从左侧菜单中单击“蓝牙和其他设备(Bluetooth & other devices)”。
3.现在从右侧窗格中单击“设备和打印机(Devices and printers)”。
4.右键单击您的打印机并从上下文菜单中选择打印机属性。( Printer properties)
5.切换到端口(Ports)选项卡，然后单击“添加端口...(Add Port…) ”按钮。
6.在可用端口类型下选择“Standard TCP/IP Port”，然后单击“新建端口”(New Port)按钮。
7.在Add Standard TCP/IP Printer Port Wizard中单击下一步(Next)。
8.现在输入打印机 IP 地址和端口名称(type in the Printers IP Address and Port name)，然后单击下一步。(Next.)
注意：您可以在设备本身上轻松找到打印机的 IP 地址。或者您可以在打印机随附的手册中找到这些详细信息。
9. 成功添加 Standard TCP/IP Printer, 单击完成。(Finish.)
查看您是否能够 在 Windows 10 问题中修复打印机脱机状态(Fix Printer Offline Status in Windows 10 Issue)，如果不能，则需要重新安装打印机驱动程序。
方法 7：重新安装打印机驱动程序(Method 7: Reinstall your Printer Drivers)
1.按Windows Key + R然后键入控制打印机并按Enter打开设备和打印机。(Devices and Printers.)
2.右键单击您的打印机(Right-click on your printer)并从上下文菜单中选择“删除设备”。(Remove device)
3.出现确认对话框( confirm dialog box )时，(, )单击是。( Yes.)
4.成功移除设备后，从您的打印机制造商网站下载最新的驱动程序(download the latest drivers from your printer manufacturer website)。
5.然后重新启动您的 PC，一旦系统重新启动，按Windows Key + R然后键入控制打印机(control printers)并按 Enter。
注意：确保您的打印机已通过(Make)USB、以太网或无线方式连接到 PC 。
6.单击设备(Device)和打印机(Printers)窗口下的“添加打印机(Add a printer)”按钮。
7.Windows将自动检测打印机，选择您的打印机并单击下一步。(Next.)
8.将您的打印机设置为默认值(Set your printer as default)，然后单击完成。(Finish.)
如果以上没有任何帮助，请遵循本指南：修复打印机安装错误 0x00000057(Fix Printer Installation Error 0x00000057)
受到推崇的：(Recommended:)
就是这样，您已成功修复 Windows 10 中的打印机脱机状态，( Fix Printer Offline Status in Windows 10)但如果您对本教程仍有任何疑问，请随时在评论部分提出。
Fix Printer Offline Status in Windows 10
Fix Printer Offline Status in Windows 10: If you are facing some issues with your printer then generally restarting the printer can pretty much fix most of these issues. But if your printer is offline even after being fully connected to the PC then this issue can’t be fixed by a simple restart. Users are complaining that they can’t use the printer because their printer is offline even though their printer in ON, connect to the PC and fully operational.
If your printer is not working, or the print command doesn’t seem to respond then you can check if your device status if offline or not. To verify this, press Windows Key + R then type control printers and hit Enter. Or you could navigate to the Devices and Printers in Control Panel then select the desired printer and under the ribbon, at the bottom, you will see something like this “Status: Offline”. If this is the case then your printer is offline and until you resolve this issue the printer won’t work.
Why does your Printer Go offline?
There is no particular cause for this error but the issue could be caused because of outdated or incompatible drivers, conflict of printer spooler services, a problem with physical or hardware connection of the printer to PC or, The Active Directory Domain Services is Currently Unavailable error.. So without wasting any time let’s see How to Fix Printer Offline Status in Windows 10 with the help of the below-listed tutorial.
Fix Printer Offline Status in Windows 10
Make sure to create a restore point just in case something goes wrong.
Method 1: Check Printer Connection
Before doing anything, first, you should check if the communication between the printer & PC is properly set up. There can be something wrong with the USB cable or USB port, or network connection if connected wirelessly.
1.Shutdown your PC and power off your printer. Remove all the cables connected to the printer (even the power cable) and then press & hold the power button of the printer for 30 seconds.
2.Again connect all the cables and then make sure the USB cable from the printer is properly connected to the USB port of the PC. You could also switch the USB port to see if this resolves the problem.
3.If your PC is connected via Ethernet port then make sure the Ethernet port is working and the connection to your printer & PC is proper.
4.If the printer is connected to PC via a wireless network then make sure the printer is connected to your PC network. Check if this Fixes Printer Offline Status in Windows 10, if not then continue.
Method 2: Change the Printer Status
1.Press Windows Key + R then type control printers and hit Enter to open Devices and Printers.
Note: You could also open Devices and Printers in control panel by navigating to Control Panel > Hardware and Sound > Devices and Printers.
2.Right-click on your printer and select “Set as default printer” from the context menu.
3.Then again right-click on your printer and select “See what’s printing“.
4.You will see the printer queue, see if there are any unfinished tasks and make sure to remove them from the list.
5.Now from the printer queue window, select your Printer and uncheck the “Use Printer Offline” option.
6.Similarly, uncheck the “Pause Printing” option, just to make sure everything works fine.
Method 3: Update Printer Driver
1.Press Windows Key + R then type “services.msc” and hit enter.
2.Find Print Spooler service then right click on it and select Stop.
3.Again press Windows Key + R then type printui.exe /s /t2 and hit enter.
4.In the Printer Server Properties window search for the printer which is causing this issue.
5.Next, remove the printer and when asked for confirmation to remove the driver as well, select yes.
6.Now again go to services.msc and right-click on Print Spooler and select Start.
7.Next, navigate to your printers manufacturer website, download and install the latest printer drivers from the website.
For example, in case you have an HP printer then you need to visit HP Software and Drivers Downloads page. Where you can easily download the latest drivers for your HP printer.
8.If you’re still not able to fix Printer Offline Status then you can use the printer software that came with your printer. Usually, these utilities can detect the printer on the network and fix any issues that are causing the printer to appear offline.
For example, you can use HP Print and Scan Doctor to fix any issues regarding HP Printer.
Method 4: Run Printer Troubleshooter
1.Type “troubleshooting” in Control Panel then click on Troubleshooting from the search result.
2.Next, from the left window pane select View all.
3.Then from the Troubleshoot computer problems list select Printer.
4.Follow on-screen instruction and let the Printer Troubleshooter run.
5.Restart your PC and you may be able to Fix Printer Offline Status in Windows 10.
Method 5: Restart Print Spooler Service
1.Press Windows Key + R then type services.msc and hit Enter.
2.Find Print Spooler service in the list and double-click on it.
3.Make sure the Startup type is set to Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.
4.Click Apply followed by OK.
5.After that, again try to add the printer and see if you’re able to Fix Printer Offline Status in Windows 10.
Method 6: Add a Second Printer
NOTE: This method will only work if your printer is connected via a network to the PC (instead of the USB cable).
1.Press Windows Key + I to open Settings then click on Devices.
2.From the left-hand menu click on “Bluetooth & other devices“.
3.Now from the right window pane click on “Devices and printers“.
4.Right-click on your printer and select Printer properties from the context menu.
5.Switch to Ports tab then click on the “Add Port…” button.
6.Select “Standard TCP/IP Port” under Available port types and then click New Port button.
7.On the Add Standard TCP/IP Printer Port Wizard click on Next.
8.Now type in the Printers IP Address and Port name then click Next.
Note: You could easily find the IP address of your printer on the device itself. Or you could find these details on the manual that came with the printer.
9.Once you successfully added the Standard TCP/IP Printer, click Finish.
See if you’re able to Fix Printer Offline Status in Windows 10 Issue, if not then you need to reinstall your printer drivers.
Method 7: Reinstall your Printer Drivers
1.Press Windows Key + R then type control printers and hit Enter to open Devices and Printers.
2.Right-click on your printer and select “Remove device” from the context menu.
3.When the confirm dialog box appears, click Yes.
4.After the device is successfully removed, download the latest drivers from your printer manufacturer website.
5.Then reboot your PC and once the system restarts, press Windows Key + R then type control printers and hit Enter.
Note: Make sure your printer is connected to the PC via USB, ethernet or wirelessly.
6.Click on the “Add a printer” button under Device and Printers window.
7.Windows will automatically detect the printer, select your printer and click Next.
8.Set your printer as default and click Finish.
If nothing above helps then follow this guide: Fix Printer Installation Error 0x00000057
Recommended:
That’s it you have successfully Fix Printer Offline Status in Windows 10 but if you still have any questions regarding this tutorial then feel free to ask them in the comment’s section.
